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Bayhill Inn

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22 Reviews from our TripAdvisor Community

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Showing 21: English reviews
Fremont, California
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed October 29, 2014

To whomsoever it may concern... This is not a hotel. Zero cleanliness. Worst hotel for the cost. U can find comparatively very good for this rate. i got stuck. There is no Zero star. No Breakfast. ONly good thing is Internet.

Helpful?
5 Thank Pugaz S
BayHillInnSanBruno, Webmaster at Bayhill Inn, responded to this review

Dear Guest, Thanks for your opinions about our hotel here in San Bruno. I’m terribly sorry we failed to meet your needs. We’re involved in a continuous improvement process aimed at making the hotel better than ever before, and a lot has changed during the many months since your stay. I hope you will visit again and see how we’re... More 

Traverse City, Michigan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 20, 2014

Had reservation for two rooms, three nights. Paid for three days prior to scheduled stay. This place is not at all as represented on various sights, it is dirty, smells, holes in carpet, phone system not working, room is very very small, etc. The check in a tiny booth similar to a movie booth, the person who claimed he never... More 

Helpful?
3 Thank gishy3342
BayHillInnSanBruno, Webmaster at Bayhill Inn, responded to this review

Dear Guest, Thanks for your comments. I’m sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. Much has changed in the time since your stay, and I hope you will visit again to see how we're getting better... More 

Travelers are raving about these San Bruno hotels

Thousand Oaks, California
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed February 6, 2014

In as few words as possible: a DUMP! I don't care how close it is to the airport or the freeway or to El Camino Real, this place was awful. I stayed there last night and it was filthy. I arrived while raining and saw about 6 white towels scattered on to the parking lot....I was told they were rags.... More 

Helpful?
2 Thank Todd H
BayHillInnSanBruno, Webmaster at Bayhill Inn, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations during this stay many months ago. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We've made many... More 

MO
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 26, 2013

The hotel seems to be in a decent location. Although...If you plan on spending a good amount of your time in downtown San Francisco, you might want to find something a little closer. Its about 8 miles to Frisco BUT the hotel is located just a short walk from the San Bruno BART station. BTW...Frisco's transit system can be a... More 

Helpful?
1 Thank Index121
BayHillInnSanBruno, Webmaster at Bayhill Inn, responded to this review

Dear Guest, Thanks for your kind comments. We've only gotten better since your stay. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I’m glad we could satisfy you, as we... More 

Denver, Colorado
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed July 14, 2013

Please don't be fooled by the pictures shown on this website. The room I was given was down right NASTY and smelled of urine. There was hair embedded in the bedspread and blanket. There was hair in the tub. Cancelled reservation demanded refund...learned my lesson.

Helpful?
7 Thank Lezlijo J
BayHillInnSanBruno, Webmaster at Bayhill Inn, responded to this review

Dear Guest, Thank you for the review. Our goal is to provide a consistently superior guest experience, something to which we're more committed than ever before. Your comments are very important to us. We rely on guests like you to tell us when we’re doing well and when we aren’t so we can get better. If we let you down,... More 

Atlanta, ga
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 2, 2013

I had stayed at the Inn last yr, It needed some improvements. I was there for a resent business trip last month and they had changed everything out which made a huge impact in their room. I recommend this Inn to everyone it is very clean and budget friendly. I was very impressed with everything. I would recommend this place... More 

Helpful?
Thank TaraO438
BayHillInnSanBruno, Webmaster at Bayhill Inn, responded to this review

Dear Guest, Thank you so much for your kind words about our always-improving hotel. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay.... More 

Bakersfield, California
1 review
4 of 5 stars Reviewed February 21, 2013

This place was such a relief after having so much trouble in downtown SF. This place was very clean once you walk into the room you can smell the cleanliness of the room. I stayed there for two nights, and had no problems. The clerk was very helpful even when we needed a iron, because they provide you with iron... More 

Helpful?
Thank Nicole C
BayHillInnSanBruno, Webmaster at Bayhill Inn, responded to this review

Dear Guest, Thanks for staying with us at our convenient and always-improving hotel. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you... More 

Denver
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed January 29, 2013

If you happen to be passing through the San Francisco airport on an over night layover or are in town and need a budget priced hotel, you might want to look into the Bayhill Inn. Not many hotels in the Bay Area at this price level are this nice. The rooms are sparse but clean, the beds are large and... More 

Helpful?
Thank webbew
BayHillInnSanBruno, Webmaster at Bayhill Inn, responded to this review

Dear Guest, Thanks for your kind words about our clean, comfortable and budget-friendly hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. I hope you will tell others about our property and stay with us again the next time you’re in town. We appreciate the opportunity to serve you. Sincerely,... More 

San Francisco, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 8, 2012

The front desk clerk would not ring the persons room,I was trying to reach. He was rude, and even hung up on me. Their ad says 24 hr. front desk, but the clerk told me the front desk was closed. And even though I explained there was an emergency, the man would not ring the room for me. He said... More 

Helpful?
2 Thank lee j
BayHillInnSanBruno, Webmaster at Bayhill Inn, responded to this review

Dear Guest, Thanks for your comments, made some time ago. I apologize for the inconvenience caused by limitations of our phone system. We take real pride in serving guests and have improved every aspect of the hotel since your stay, including our staffing. I hope you will visit again soon and enjoy the always-improving experience. Sincerely, Hotel Manager More 

Los Angeles, California, USA
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed October 30, 2012

This place is terrible. Don't stay here! My boyfriend travels to San Bruno often for business, but his usual place was booked so we tried this one out because it is close to his office. Big mistake. The bed was hard and lumpy, and the pillows were a joke - the flattest, most beat up pillows I've ever seen. The... More 

Helpful?
3 Thank LizMarieG
BayHillInnSanBruno, Webmaster at Bayhill Inn, responded to this review

Dear Guest, Thanks for your opinions about our hotel here in San Bruno. I’m terribly sorry we failed to meet your needs. We’re involved in a continuous improvement process aimed at making the hotel better than ever before, and a lot has changed in the many months since your stay. I hope you will visit again and see how we’re... More 

Questions? Get answers from hotel staff and past guests. Ask a question

9 photos of this hotel

Management photos: Courtesy of the property manager

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Bayhill Inn

Address: 950 El Camino Real, San Bruno, CA 94066-3138
Location: United States > California > San Bruno
Price Range: $111 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Bayhill Inn 2*
Number of rooms: 25
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Also Known As:
Bayhill Hotel San Bruno
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