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    DoubleTree by Hilton San Bernardino

    285 E Hospitality Ln, San Bernardino, CA 92408-3411
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    8/6/2017 8/7/2017
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    $161
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    Traveler (6)
    Room & Suite (5)
    Pool & Beach (4)
    Overview
    • Excellent55%
    • Very good28%
    • Average7%
    • Poor5%
    • Terrible5%
    Travelers talk about
    “cookies” (20 reviews)
    “front desk” (32 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    Self-Serve Laundry
    3.5 Star Hotel
    All hotel details
    Offers from DoubleTree by Hilton San Bernardino
    Special Offer: Bed and Breakfast
    Hotel deals
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    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (292)
    Traveler rating
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    Time of year
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    1 - 5 of 286 reviews

    Reviewed 2 days ago

    From the time we walked in the doors, we were greeted with smiling faces...and delicious cookies. The property is very clean and newly remodeled. The rooms, outdoor seating area by the bar and the pool area were very nice. We will totally stay here again...More

    Thank kellilehr
    Response from GeorgeMoraila, Front Office Manager at DoubleTree by Hilton San BernardinoResponded yesterday

    Thank you for taking a moment to share your experience. We're happy to hear that our team greeted you with smiling faces. How can you resist our cookies! We look forward to welcoming you back to our hotel in the not too distant future! Sincerely,...More

    Hotel's Favorite
    Reviewed April 8, 2017 via mobile

    I stay here several times a year and each time I'm greeted by name, before they even look up my reservation... The front desk staff is awesome to remember a persons name when the have hundreds of guest coming floors me. The atmosphere throughout this...More

    Thank Gorving13
    Response from Timothy W, General Manager at DoubleTree by Hilton San BernardinoResponded April 10, 2017

    Gorving13, Wow! What a great review! I am so thrilled to hear that we are on of your favorite hotels and that our staff is able to welcome you back each time by name. It is always wonderful to have return guests that feel at...More

    Reviewed 4 days ago

    The outside of the hotel looks old, worn out, and unattractive, and the parking lot seems a little unsafe. But the inside of the hotel, including the lobby, restaurant, business area, bar and general seating area is very nice. The rooms are nice, clean and...More

    Review collected in partnership with DoubleTree by Hilton
    Thank Kathy N
    Response from GeorgeMoraila, Front Office Manager at DoubleTree by Hilton San BernardinoResponded 3 days ago

    Dear Nicholas George: Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking and that my front desk team was able to resolve this minor issue. We look forward to welcoming you back...More

    Reviewed 1 week ago

    The hotel was very clean. It was decorated nice and the decor was up to date. Staff was friendly and welcoming. We ate at the restaurant for dinner and it was delicious! ...and let's not forget the warm cookies when you check in!More

    Review collected in partnership with DoubleTree by Hilton
    Thank pattyW761
    Response from Timothy W, General Manager at DoubleTree by Hilton San BernardinoResponded 6 days ago

    pattyW761, What a wonderful review; it is greatly appreciated! I will personally share your review with our culinary team and executive chef. One of the things that feeds Chef Robert's sole is guests talking about his food; gives him a warm feeling inside. I hope...More

    Reviewed 1 week ago

    Lobby and room were very warm. Setting thermostat at lowest setting in room did not cool room. The staff were pleasant and the breakfast was very good. My only concern was the lack of climate control.More

    Review collected in partnership with DoubleTree by Hilton
    1  Thank michaeldF9921PU
    Response from Timothy W, General Manager at DoubleTree by Hilton San BernardinoResponded 1 week ago

    michaeldF9921PU, Thank you for taking the time to review your recent stay. I am sorry read about your inconvenience as a result of the insufficient air conditioning in your room. Our engineering department does perform a regularly preventative maintenance check on each guest room unit...More

    Hilton Garden Inn San Bernardino
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    #3 of 32 hotels in San Bernardino
     
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    385 reviews
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    Homewood Suites by Hilton San Bernardino
    264 reviews
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    Best Western Hospitality Lane
    306 reviews
    #6 of 32 hotels in San Bernardino
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Business Center with Internet Access
    • Room Service
    • Meeting Rooms
    • Dry Cleaning
    • Banquet Room
    • Conference Facilities
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Pool
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • $117 - $189 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Accessible rooms
    • Number of rooms
    • 251
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotels.com, Orbitz, Priceline, TripOnline SA, Travelocity, Hotwire, Cancelon and HotelQuickly so you can book your DoubleTree by Hilton San Bernardino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • San Bernardino
    • Also Known As
    • Hilton San Bernardino Hotel San Bernardino ,
    • Hilton Hotel San Bernardino ,
    • San Bernardino Hilton
    Add Photo Photos
    Traveler (6)
    Room & Suite (5)
    Pool & Beach (4)
    Dining (1)
    Hotel & Grounds (9)
    Bathroom (1)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Eben P
    February 5, 2017|
    AnswerShow all 2 answers
    Response from Jennifer J | Reviewed this property |
    I remember it to be only the refrigerator and coffee maker as well. I hope things work out for your travels.
    0
    Votes
    Eben P
    February 5, 2017|
    AnswerShow all 3 answers
    Response from Timothy W | Property representative |
    Thank you so much for the question. Yes, microwaves are available on a first come first serve basis. Please let our front desk agents know upon check-in and we would be happy to accommodate your request. Enjoy your stay... More
    1
    Vote
    sanFF
    May 7, 2016|
    AnswerShow all 3 answers
    Response from Timothy W | Property representative |
    Hello SanFF, Thank you for your question! On property benefits for HHonors gold and diamond members can be customized to your liking and should be updated in your profile prior to your stay at any Hilton family hotel. At... More
    0
    Votes
    Room Tips
    "Room 4022 was at the end of the hall, close to the back of the west tower, above the banquet rooms. Very..."
    Read review
    "If you are not a Hiltons honor member ~join! The 7th floor is for honor members"
    Read review
    "Comfortable stay for business travel- close to I-10"
    Read review
    "I think the East Tower may be to most business traveler's liking, away from the tourists"
    Read review
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