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La Quinta Inn San Bernardino

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La Quinta Inn San Bernardino
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232 Reviews from our TripAdvisor Community

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Showing 228: English reviews
San Bernardino, United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

When we walked into our room we saw that the beds weren't made; the linens were sitting there as if the housekeeper thought "I'll finish it tomorrow" and took off. I went to call the front desk but saw the phone was broken and not even plugged in. The alarm clock was also dead and the room smelled like smoke.... More 

Review collected in partnership with La Quinta

Helpful?
Thank Harley B
Coarsegold, California
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

After a bad experience with some Best Westerns on our usual S. California-Arizona trips, we tried out La Quinta because we had a good stay in a La Quinta in St. George, UT. Be aware! Quality at the Quintas varies tremendously. Cons: First, beware of the bus lanes in S.B., on the left lane of Hospitality Lane. Stay out of... More 

Helpful?
Thank serendipityroad
lq0570gm, Manager at La Quinta Inn San Bernardino, responded to this review

serendipityroad: Thank you very much for your comments regarding your stay at La Quinta. We do strive daily to ensure that all our guests are well taken care of, and I apologize we fell short in meeting your expectations. I was happy to heart that you enjoyed your amenities such as A/C, Bed and price! My apologies for the lack... More 

Travelers are raving about these San Bernardino hotels

Fresno, California
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I travel alot, so finding a smoking room in California is odd to me these days. Usually the second you cross the border the sign says "Welcome to California-NO SMOKING!" I remember back in the day they would ask, smoking or non smoking room? But lately every hotel I stay in is a non smoking room, and even some hotels... More 

Helpful?
Thank David P
Tucson, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

Friendly, efficient staff. Reception area, parking lot, and room were extremely dirty. Breakfast was minimal; packaged foods. Decent coffee. Good Location. Several restaurants close by. Our most recent stays at LaQuinta - Hesperia and Las Vegas several times were much, much better.

Review collected in partnership with La Quinta

Helpful?
Thank Tim M
lq0570gm, Manager at La Quinta Inn San Bernardino, responded to this review

Tim M.: Thank you for your recent stay and for taking time to share your experience here with us. I was happy to hear we provided a friendly and efficient staff. I am sorry the condition of your room wasn't up to our usual standard. We pride ourselves on cleanliness and attention to detail. I have shared your comments with... More 

1 review
4 of 5 stars Reviewed July 21, 2016

These rooms are pretty big & include closets, which you don't find too often. The towels are big and soft which, after a recent stay at motel 6, was a very big plus for me! There isn't a refridgerator in the room, but they have a good continental breakfast that stays available for a pretty long time. They have an... More 

Review collected in partnership with La Quinta

Helpful?
Thank 677jamielynnp
lq0570gm, Manager at La Quinta Inn San Bernardino, responded to this review

677jamielynnp: Thank you very much for your comments regarding your stay at La Quinta San Bernardino. We strive daily to ensure that all our guests are well taken care of, and we never tire of hearing when we succeed! We do hope to see you back and staff enjoyed reading such a nice review. Thank you More 

Emeryville, California
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed July 18, 2016

Preface: I didn't stay in this hotel so I can't comment on anything beyond the lobby and the awful not-quite-check-in experience. This weekend, some friends and I drove all the way down to San Bernardino from the bay area for a one-night music event. One friend booked the hotel back when the event was first announced in the spring so... More 

Helpful?
Thank Keridwyn R
A TripAdvisor Member
1 of 5 stars Reviewed July 17, 2016

Because we checked in at around 1 am, the last available room is a smoking room. Either we take it or find another hotel within the area. we decided to take the room as my daughter has a college orientation early in the morning. As expected, the room has a cigarette scent bad enough that you do not want to... More 

Review collected in partnership with La Quinta

Helpful?
Thank A TripAdvisor Member
LQ Customer Car... T, Manager at La Quinta Inn San Bernardino, responded to this review

I was very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity. I certainly empathies regarding the points you mention in your review, especially the odor you experience. We continually try to do our very best... More 

2 reviews
1 of 5 stars Reviewed July 15, 2016 via mobile

Unless you like perverts, drugs, gangs and prostitution you better not spend your money on this place. Everywhere you walk there is a different smell in the air. We were charged full price for checking out 30 minutes late. Very disappointing!

Helpful?
Thank Scott F
1 review
1 of 5 stars Reviewed June 26, 2016 via mobile

Dirty, smelly, rude I'm surprised we didn't come home with diseases... That hotel was hideous. Room 304 needs to be remodeled. Mold everywhere. The staff were lazy, the towels smelled. The "complimentary breakfast was as if they used one of the staff members lunches and fed it to the patrons. Thank God there was an IHOP next door

Helpful?
Thank Sialatanu W
lq0570gm, Manager at La Quinta Inn San Bernardino, responded to this review

Sialatanu W, Thank you for your recent stay and taking the time to share your experience here with us. I am sorry that not everything about your stay was satisfactory. I apologize breakfast didn't live up to expectations. I have spoken with our staff about the importance of replenishing items quickly and ensuring we have more desirable breakfast items available.... More 

1 review
1 of 5 stars Reviewed June 20, 2016

We requested a non-smoking room, however we were clearly given a smoking room (odor, smoke stains in ceiling, ashtray). Odor was very strong and made our allergies act up. Front desk was very apologetic and offered to spray deodorizer. When I asked about being issued a smoking room I was told that "they know they are not suppose to smoke,... More 

Review collected in partnership with La Quinta

Helpful?
Thank markoE5897KS
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Multilingual Staff

Additional Information about La Quinta Inn San Bernardino

Address: 205 E Hospitality Ln, San Bernardino, CA 92408-3411
Location: United States > California > San Bernardino
Price Range: $71 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn San Bernardino 2.5*
Number of rooms: 153
Reservation Options:
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Also Known As:
La Quinta San Bernardino Hotel San Bernardino
San Bernardino La Quinta
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