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Residence Inn San Bernardino

Traveler (55)
Room & Suite (50)
Videos (1)

About

#8 of 33 hotels in San Bernardino
Location
Cleanliness
Service
Value
The Residence Inn Hotel is the only extended stay property in the Inland Empire. Our suites are approximately 50% larger than your standard hotel room. All of our rooms feature a fully equipped kitchens and separate living room areas. We also offer a complimentary hot buffet breakfast and evening social hour.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Meeting rooms
Parking
Free internet
Wifi
Free wired internet in the business center
Internet
Hot tub
Fax / photocopying
BBQ facilities
Concierge
Convenience store
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Safe
Kitchenette
Flatscreen TV
Microwave
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Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Hotel links
Visit hotel website
Offers & Announcements:Unlock Member Rates!
Hotel deals

Location

Full view
45Car recommended
Grade: 45 out of 100
51Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
120Reviews
0Q+A
20Room tips
Traveler rating
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Popular mentions
Just finished a week here, first time at this property, & the title about sums it up. Thermostat on the wall was beyond grungy, discolored, & sticky to the touch. Sauce pan still had burned bits of food in it. Desk (yes, they do still have them, but it was in the bedroom) was coated in dust when I moved the lamp. Carpet under the kitchen table had stuff under it & that stuff was still there when I left this morning. Carpet in the halls looked like they hadn't been vacuumed in quite awhile, either. Dishwasher was gross on the inside-I have hard water, too, but mine certainly doesn't look like this! Smoke detector went off several times the last night, but calls to the front desk were a waste of time. Most of the staff were fine & breakfast was also fine, however, overall, a subpar RI compared to others I've stayed in.
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Response from Tour39736348513, Front Office Manager at Residence Inn San Bernardino
Responded Apr 8, 2019
Thank you very much for your feedback. I sincerely apologize for the issues that occurred during your stay, as they do not reflect the service we pride ourselves in here at The Residence Inn San Bernardino. My staff and I work very hard to satisfy our loyal guests and we are sorry we fell short. We have made adjustments to your bill to express just how much we appreciate your loyalty and hope that if you are ever in the San Bernardino area, you give another chance to prove it!
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Our home got flooded,insurance cover our 3 month stay,just imagine being in a bad place that long,not here this is a family oriented hotel,everyone has one thing in mind:to help you in anything you need.Problems in the room,lack of utensils in the kitchen,towels they were always there when I needed them. I love and I thankful to the crew.I am not good with names but Sam,Miguel,the lady cook,Bryant,and I wish I could remember all but I can't thank you all.I will go back anytime. Love zumbao1
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My fiancé as well as my bestie and her man stayed in a one bedroom suite. The location was nice it had a Costco and many restaurants nearby that were walking distance. I liked the fact that the pool was indoors and they had board games you could rent.
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I can’t fault this hotel! The staff were welcoming and friendly. Rooms were spotlessly clean. The bed was super comfy. We had a really good full breakfast too that was hot and tasty. I would highly recommend.
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From the start of our reservation the staff was just amazing! The head of engineering helped us out while we were there as did the front desk personnel! Can’t say enough about this place we got to enjoy the blood moon outside with several other people staying there and was pretty awesome never had that happen before with so many people at a hotel. The room was huge a kitchen with a full size fridge made things better as well. Don’t miss this place if you’re in the San Bernardino area!
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PRICE RANGE
$175 - $371 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn san bernardino hotel san bernardino, san bernardino residence inn
LOCATION
United StatesCaliforniaSan Bernardino
NUMBER OF ROOMS
95
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