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Hills Garden Hotel San Bernardino

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Hills Garden Hotel San Bernardino
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174 Reviews from our TripAdvisor Community

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Showing 170: English reviews
Reviewed October 31, 2016 via mobile

So one of the house keepers my the name of sweetie was helpful and made sure my stay went great and made he feel at home all my questions or anything they helped with so I didn't have to wait long or feel like I was a bother

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Helpful?
Thank M R
Crestline
Reviewed October 28, 2016

Now there are homeless encampments outside the hotel on the street in front, leading to the hotel. A couple of years ago there were just a few people living on the streets, now there are many! Have tarp roofs, etc. The intersection daily has homeless people rotating through. We used to stay here when we were snowed out or evacuated....

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Helpful?
Thank KWoodson
Las Vegas
Reviewed August 15, 2016

ASK FOR THE POOL SIDE! Trains are on the hill side. Maids need to learn how to clean. Bathtub had mold around the bottom of the soap dish and the release for the bathtub drain. This hotel suffers from lack of care. Stayed here in the past and the breakfast has gone down hill along with the hotel. On the...

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Helpful?
Thank Frank W
Rogers, Arkansas
Reviewed August 6, 2016

I'm very disappointed booking this hotel thru Tribago & Booking.com for false information hotel it's provide them not telling they are charging deposit as you book thru them showing "No deposit will be charged" but they charge my credit card telling me it will take 3 day to get money back!! No impress with the property, its so run down....

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Helpful?
Thank Jaime P
Reviewed July 31, 2016 via mobile

This was the most expensive place we stayed in on our trip from arkansas. My husband has stayed there many times and says it has gotten worse each time. The curtains were falling down and maintenance had to come pin them closed. On the bright side, staff was very friendly, especially the maintenance man. We were in town for a...

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Thank Michele W
Reviewed May 18, 2016 via mobile

Adequate for a nights stay while traveling home. Room was large and quiet from others in hotel. Nothing fancy but clean. Bed comfortable. Free breakfast was limited. It was mainly cerals, breads, donuts, and fruit. Only protein was boiled eggs and milk. Staff efficient but lacked friendliness. Again, economical stay on the way home.

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Helpful?
Thank Cathy P
Twentynine Palms, California
Reviewed May 16, 2016 via mobile

It's a place to lay your head at night. Breakfest dry cereal, toast, day old donuts, and something they called oatmeal. Don't drink the coffee. Homeless encampment at the bottom of the hill where you enter. AWESOME margaritas at the Mexican cantina by the motel six will make you sleep well at this run down old place. Enjoy

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Helpful?
Thank Gary W
St. George, Utah
Reviewed April 13, 2016 via mobile

4 floors. I was on the top floor. Pool was getting serviced for summer so we were unable to use it. Require a $100 deposit no matter what on top of the price of the room. Rooms are spacious, older style. Almost looks like they threw together stuff from yard sales. Has fridge and coffee pot. They serve breakfast although...

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Helpful?
Thank April W
San Diego, California
Reviewed February 24, 2016

Everything in the room worked as it should. Room was clean and bathroom was sparkling clean. Staff was very courteous. The hotel was very quiet and the free offered breakfast was great with ample selections. Will stay there again

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Helpful?
Thank thomasmS1397RT
Reviewed February 13, 2016 via mobile

This room was gross and the customer service was just as bad! The sheets were dirty and ripped. Everything was falling apart. There was more than one cigarette burn.. There was a light bulb missing. I could go on on... Stay away… one entry and exit point. They even made me give them a 100$ cash deposit

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Helpful?
2Thank Evan L
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Hilton Garden Inn San Bernardino
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#3 of 31 in San Bernardino
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled against the foothills of the San Bernardino National Forest, our hotel is easily accessible from Interstate 215 or 210. The hotel offers interior corridors and beautiful hilltop views of the mountains and the city. ... more   less 

Additional Information about Hills Garden Hotel San Bernardino

Address: 2000 Ostrems Way, San Bernardino, CA 92407-1824 (Formerly Days Inn San Bernardino)
Location: United States > California > San Bernardino
Price Range: $75 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hills Garden Hotel San Bernardino 2*
Number of rooms: 116
Reservation Options:
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Also Known As:
Days Inn San Bernardino
San Bernardino Days Inn
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Questions & Answers

Questions? Get answers from Hills Garden Hotel San Bernardino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Must ask for a mountain view, otherwise you'll hear the trains and see empty bottles on the hillside outside your room.”
 of 5 bubbles KWoodson, Oct 28, 2016 | Read review
“Always ask for the pool side! You can't hear the train from that side!”
 of 5 bubbles FrankValarie, Aug 15, 2016 | Read review
“Check for available discounts”
 of 5 bubbles thomasmS1397RT, Feb 24, 2016 | Read review
“My guess is that there is not a good room in the entire hotel.”
 of 5 bubbles robn515, Feb 20, 2015 | Read review
“Stay somewhere else.”
 of 5 bubbles 438cassandrad, Oct 6, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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