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Hilton Garden Inn San Bernardino

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1755 S. Waterman Avenue, San Bernardino, CA 92408
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462 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn San Bernardino
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Showing 456: English reviews
New Suffolk, New York
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 30, 2015

The hotel is in an excellent location , close to offices and court houses. Staff were of a high level. Food services were amount the best, quick, done right with excellent server Rooms were very well laid out, with everything working correctly.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank bigblue65
Erik C, Front Office Manager at Hilton Garden Inn San Bernardino, responded to this review

Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Erik Collay Front Office Manager Hilton Garden Inn San Bernardino erikc@dknhotels.com 909 806 4040 More 

Escondido, United States
1 review
5 of 5 stars Reviewed October 29, 2015

Very helpful staff! Whirlpool tub was nice to have for a reasonable price. Wished there were more channels to choose from or cheaper movie rentals. Wifi was about slow to start out with, but then sped right up. It was a peaceful stay and I felt like it was a safe hotel!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ashley C
Erik C, Front Office Manager at Hilton Garden Inn San Bernardino, responded to this review

Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Erik Collay Front Office Manager Hilton Garden Inn San Bernardino erikc@dknhotels.com 909 806 4040 More 

United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 26, 2015

Amazing staff, rooms and bathrooms were clean and nicely decorated. The bar, the pool and the gym are all wonderful! I will recommend this hotel to all my friends and family! Overall the BEST place to stay in San Bernardino.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ilene B
Erik C, Front Office Manager at Hilton Garden Inn San Bernardino, responded to this review

Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! More 

Barstow
Level Contributor
1 review
3 of 5 stars Reviewed October 24, 2015

Time of lounge opening was 5:00PM vs printed room key folder showing 4:00PM. Prices in room notebook were lower than what we were charged once lounge opened. Someone parked their car immediately in front in the check in lane for hours at a time. Not up to Hilton quality.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Doug S
Erik C, Front Office Manager at Hilton Garden Inn San Bernardino, responded to this review

Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I sincerely apologize for falling short during your stay. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are... More 

Citrus Heights, United States
2 reviews
4 of 5 stars Reviewed October 22, 2015

Excellent place to stay. Staff is helpful and very friendly. The room was nice and spacious. It was quiet all day and all night. We were not afraid to stay in the hotel. . .felt safe the whole time we were there. Did not worry about our cars.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Barbara P
Erik C, Front Office Manager at Hilton Garden Inn San Bernardino, responded to this review

Thank you so much for your review! We appreciate your feedback and look forward to having you again if you are ever in the area. Wishing you and your family happy travels! Emmeline F. Guest Service Agent More 

Las Vegas, Nevada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 22, 2015

I liked that the hotel was handy in relation to the reunion venue. It was just off of the freeway that we came from in Las Vegas.The staff was very friendly and eager to help if needed.They had an adequate pool and Jacuzzi.If you needed a microwave,it was in the room.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank barbara l
Erik C, Front Office Manager at Hilton Garden Inn San Bernardino, responded to this review

Thank you so much for your review! A huge thanks to you and your class for choosing us as the center point for your reunion. We appreciate the feedback and would like to thank you again for your kind words. If you should ever be in the area again, we hope you choose us for your hotel accommodations! All the... More 

Tucson, United States
1 review
5 of 5 stars Reviewed October 19, 2015

Outstanding Hotel, Staff very attentive to the needs of visitors staying at hotel. We had a great stay and visit, and are planning to return on future travels. Food was prepared very well and very tasty. All staff was great.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Benito P
Erik C, Front Office Manager at Hilton Garden Inn San Bernardino, responded to this review

Thank you so much for your review! We appreciate your feedback and are glad to hear you enjoyed your stay at your home away from home. It is our goal to ensure all guests leave satisfied so reading your kind words is amazing! Thank you again and we hope to see you soon. All the best, Emmeline F. Guest Service... More 

Laguna Beach, United States
1 review
5 of 5 stars Reviewed October 16, 2015

I am a trial attorney, and had to wait 3 days in the vicinity of the courthouse for a jury verdict... I was exhausted and needed some rest and a cool place to do some reading. This was the third hotel I contacted, and the only one who understood the need I had for just a daytime place to relax... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ann C
Erik C, Front Office Manager at Hilton Garden Inn San Bernardino, responded to this review

Ann, Thank you for taking the time out to share your experience you had with us at the Hilton garden inn in San Bernardino. We hope you will return, if you need anything else please email me at erikc@dknhotels.com Erik Collay Front Office Manager More 

Elk Grove, California
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed October 13, 2015

Hilton Garden Inn San Bernardino, Ca offered the perfect location for out of town work. The room was well appointwed and offered a quiet and restful repeive after a long day of working. The restaurant was a very nice surprise, very affordable and very good value for the money. When working in the area again will most definately check in... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank LGR44
Erik C, Front Office Manager at Hilton Garden Inn San Bernardino, responded to this review

Thank you for staying with us at the Hilton Garden inn in San Bernardino. I am pleased to here that you had a fantastic stay our hotel. if you need anything else or any future reservations please email me at erikc@dknhotels.com Erik Collay Front Office Manger More 

Haddonfield, United States
1 review
5 of 5 stars Reviewed October 12, 2015

The level of service at this hotel is better than excellent. The people at the front desk go out of their way to take care of the guests and make them feel at home. I received a handwritten card from Brittany at guest services on my Birthday. The hotel lobby is tasteful and the food at the bar and restaurant... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Honora M
Erik C, Front Office Manager at Hilton Garden Inn San Bernardino, responded to this review

Thank you so very much for your five star review! We do what it takes to ensure our guests feel at home so it is ever so humbling to hear our staff went above and beyond to ensure your satisfaction. If you should be in the area again, we hope you choose us for your hotel accommodations. Again, thank you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Discover the best in contemporary accomodations when you book your stay at the Hilton Garden Inn San Bernardino! Our newly built property offers free WiFi Internet access, spacious guest rooms and suites, a state-of-the-art fitness center, an outdoor heated pool and spa, and much more! Our Great American Grill on-site restaurant offers a cooked-to-order breakfast and delectable dinner options. We are located conveniently close to the freeway, but out of reach of the freeway noise. The Hilton Garden Inn is famous for its friendly service (just read the reviews here on Tripadvisor!), and is looking forward to welcome you soon! ... more   less 

Additional Information about Hilton Garden Inn San Bernardino

Address: 1755 S. Waterman Avenue, San Bernardino, CA 92408
Location: United States > California > San Bernardino
Price Range: $122 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn San Bernardino 3*
Number of rooms: 115
Reservation Options:
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Also Known As:
Hilton Garden Inn San Bernardino Hotel San Bernardino
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