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Hilton Garden Inn San Bernardino

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Hilton Garden Inn San Bernardino
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506 Reviews from our TripAdvisor Community

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Showing 500: English reviews
Clovis, California
Reviewed 1 week ago

The hotel is a nicely appointed Hilton. I was unhappy with the quality of the bath fixtures. I had to fix the hand held shower sprayer as it initially leaked. In addition to leaking the shower head did not stay in place without a lot of effort.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Michael H
San Diego, United States
Reviewed 1 week ago

Overall, the staff was great and helpful throughout my stay. They made me feel welcome and were very attentive. My only disappointment came from the quality of the bathroom in my guest room. The drain in the tub was slow and filled the tub with water and debris that grossed me out a little. I only stayed one night, so...

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Thank A7651HXfrankd
Mukilteo, Washington
Reviewed 2 weeks ago

It's been over 5 years since I last stayed here. I had to be in San Bernardino for the weekend and immediately book the HGI based on my past experience. It was everything that I remembered it to be. Everything was fresh and clean. My room was a standard king which was just fine. It was clean and everything worked....

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Helpful?
Thank namsman
Coventry, Connecticut
Reviewed 4 weeks ago via mobile

Stayed here for 2 nights, 12/19 & 12/20. First off, I'm from CT and very used to winter weather and chilly rooms in the winter, but the rooms at this hotel were kept frigid all the time. We met in the restaurant /lobby as a team, and I had to bundle up to stay mildly comfortable. I was extremely disappointed...

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Helpful?
Thank 711barbaraj
Clovis, United States
Reviewed 4 weeks ago

I booked 4 rooms, one of which for my Son a Veteran Marine of 6years with 2 tours, this hotel had the availability and would not upgrade just one room from a King to a simple Whirlpool bathtub. Diamond Status means nothing here, this Hotel has no acting Hotel Manager thus the girls here have no guidance in what excellent...

Review collected in partnership with Hilton Garden Inn
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1Thank Armando A G
Kullavik
Reviewed 4 weeks ago

Quick and efficient check-in, rooms are quite newly renovated with nice beds and in good condition so the stay was worth the pricing. We didn't eat breakfast or utilizing room service so here we have no opinion.

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Helpful?
Thank Mikael M
Las Vegas, Nevada
Reviewed December 15, 2016

Needed to have comped breakfast such as other similar facilities. Good breakfast but pricey. Fair value for bar and dinner. Convienient not to leave facility for evening meal. Fair menu selections at fair prices.

Review collected in partnership with Hilton Garden Inn
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Thank U3136ZYjohnd
HGINicole, Front Office Manager at Hilton Garden Inn San Bernardino, responded to this review

U3136ZYjohnd, Thank you for taking the time to leave your feedback! We are pleased to hear you enjoyed your meals. Having two breakfast options--a continental buffet for $6.99 and a full, cooked to order breakfast for $11.49, is an awesome way to cater our hungry travelers. We pride ourselves in aiming for satisfaction through our convenient on sight restaurant, our...

New York, United States
Reviewed December 15, 2016

May stay was excellent party because the property was in excellent condition (modern, comfortable, clean, fresh) but also because the service and friendliness of the staff, Robert in particular, was top notch

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Z5600RMchristinad
HGINicole, Front Office Manager at Hilton Garden Inn San Bernardino, responded to this review

Z5600RMchristinad, Thank you for taking the time to leave your feedback! We are pleased to hear our hotel exceeded your expectations. We pride ourselves in having the best staff possible and would like to thank you for your kind words. I will be sure to relay your message to Robert, he will greatly appreciate your awesome comments. Wishing you safe...

Las Vegas, Nevada
Reviewed December 2, 2016 via mobile

Great process from top to bottom. Check in/out was very simplified and quick. The staff was very knowledgeable and polite. I will be staying here again if I find myself in San Bernardino. Easily the best hotel in that city.

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Helpful?
Thank TheRealRicky
HGINicole, Front Office Manager at Hilton Garden Inn San Bernardino, responded to this review

TheRealRicky, Thank you for taking the time to leave your feedback! We are pleased to hear our hotel exceeded your expectations. It is our goal to ensure our guests are satisfied, so your kind words are music to our ears! We cannot wait to accommodate your future needs should you ever find yourself in the area again. Wishing you safe...

Seattle, United States
Reviewed November 30, 2016

Staff was welcoming and compassionate. Great Inland Empire location for anyone needing to access Redlands or Loma Linda. I had a family member in the hospital and I was able to relax easily under the circumstances because of the excellent staff and nice accommodations.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 556kristae
HGINicole, Front Office Manager at Hilton Garden Inn San Bernardino, responded to this review

556kristae, Thank you for taking the time to leave your feedback! We are pleased to hear our hotel exceeded your expectations during this hard time. On behalf of the entire staff at The Hilton Garden Inn, San Bernardino, we sincerely hope all is well with your ailing family member. Wishing them a speedy recovery. Should you ever be in the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Discover the best in contemporary accomodations when you book your stay at the Hilton Garden Inn San Bernardino! Our newly built property offers free WiFi Internet access, spacious guest rooms and suites, a state-of-the-art fitness center, an outdoor heated pool and spa, and much more! Our Great American Grill on-site restaurant offers a cooked-to-order breakfast and delectable dinner options. We are located conveniently close to the freeway, but out of reach of the freeway noise. The Hilton Garden Inn is famous for its friendly service (just read the reviews here on Tripadvisor!), and is looking forward to welcome you soon! ... more   less 

Additional Information about Hilton Garden Inn San Bernardino

Address: 1755 S. Waterman Avenue, San Bernardino, CA 92408
Location: United States > California > San Bernardino
Price Range: $112 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn San Bernardino 3*
Number of rooms: 115
Reservation Options:
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Also Known As:
Hilton Garden Inn San Bernardino Hotel San Bernardino
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn San Bernardino staff and other travelers.
2 questions
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Questions? Get answers from Hilton Garden Inn San Bernardino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose back room on higher floor.”
 of 5 bubbles deborahsG967FY, Aug 1, 2016 | Read review
“No special hints.”
 of 5 bubbles 790DeeM, Apr 29, 2016 | Read review
“I prefer the odd number rooms that face the east, overlloking an industrial center that is quiet and away from street noise.”
 of 5 bubbles ppearmp2, Apr 18, 2016 | Read review
“if you want a really quiet room request an odd number”
 of 5 bubbles 470janinem, Mar 16, 2016 | Read review
“Rooms overlooking Waterman Avenue will be noisier than others. Rooms do not offer a safe...the only negative I could find.”
 of 5 bubbles Eagle2, Mar 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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