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Hilton Garden Inn San Bernardino

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Hilton Garden Inn San Bernardino
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498 Reviews from our TripAdvisor Community

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Showing 492: English reviews
Las Vegas, Nevada
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 days ago NEW via mobile

Great process from top to bottom. Check in/out was very simplified and quick. The staff was very knowledgeable and polite. I will be staying here again if I find myself in San Bernardino. Easily the best hotel in that city.

Helpful?
Thank TheRealRicky
Seattle, United States
1 review
Reviewed 5 days ago NEW

Staff was welcoming and compassionate. Great Inland Empire location for anyone needing to access Redlands or Loma Linda. I had a family member in the hospital and I was able to relax easily under the circumstances because of the excellent staff and nice accommodations.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 556kristae
Texas
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

Hubby and I had a short overnight trip to San Bernardino, and I booked a room at this hotel because I'm familiar with the area, and I like this brand based on past travel experiences. Check in was smooth, although was unable to pick room. Ambiance in the room could be better with the warm golden glow lightbulbs instead of... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Chandra X
HGINicole, Front Office Manager at Hilton Garden Inn San Bernardino, responded to this review

Dear Chandra X, Thank you for taking the time to review our property. We are glad you chose our hotel for your stay, and are loyal to the Hilton brands. Thank you for the feedback on the lighting issues. We hope you can stay with us, the next time you are in town! Sincerely, Nicole Pena Front Desk Supervisor More 

Phoenix, Arizona
2 reviews
Reviewed 1 week ago

Clean Hotel!! That's the most important thing to me! Friendly Staff. Resturaunt / Bar on premises. Has everything you need, business center, fitness room, pool, laundry room too. Easy access off freeway. Many resturaunts within 1 mile or less. Would stay Again.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Roxanne T
HGINicole, Front Office Manager at Hilton Garden Inn San Bernardino, responded to this review

Dear Roxanne T, Thank you for taking the time to review our property. One of our utmost priorities here at the Hilton Garden Inn, is cleanliness of our hotel, and we appreciate when our guests take notice. We are glad we are able to provide to our guests everything they need for a comfortable stay, and enjoy the location of... More 

Los Angeles, California
1 review
Reviewed 1 week ago

I went here on a school trip for my son and it was perfect. Free wifi, good a/c, very helpful staff. I needed to check in a bit earlier and because the room was ready they let me. I also got a suite which was very comfortable for the number of people we had.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank happymom924
HGINicole, Front Office Manager at Hilton Garden Inn San Bernardino, responded to this review

Dear happymom924, Thank you for taking the time to review our property. We are very pleased that we were able to accommodate an early check-in, and you enjoyed the amenities and helpful staff. We hope you choose our hotel the next time you are in town! Sincerely, Nicole Pena Front Desk Supervisor More 

Benson AZ
1 review
Reviewed 1 week ago

The hotel was clean staff was great. Easy access to the hotel and had great parking with plenty of lighting . We had room service. Great food and plenty of it. Love the Hilton chain we always stay with them. Thank you for a great time.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 46juneg
HGINicole, Front Office Manager at Hilton Garden Inn San Bernardino, responded to this review

Dear 46juneg, Thank you for taking the time to review our property. We are glad you enjoyed the convenience of the location, along with great staff and good food. We also thank you for being a loyal Hilton guest, and we hope to see you again the next time you are in the area! Sincerely, Nicole Pena Front Desk Supervisor More 

Dallas, United States
1 review
Reviewed 2 weeks ago

Last minute decision to go to Fontana. Every hotel sold out and got last room at HGI in SB. How lucky was I! Staff was terrific on phone and when I arrived at midnight. Room was clean and big, bed was comfortable, breakfast good. I'll be back and stay here again though it is 15 minutes further away.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank josephhH3309JY
HGINicole, Front Office Manager at Hilton Garden Inn San Bernardino, responded to this review

Dear josephhH3309JY, Thank you for taking the time to review our hotel. We are pleased we had an available room for you, here at the Hilton Garden Inn San Bernardino, and even more happy that you enjoyed your stay with us. Our staff takes great efforts to make sure you feel comfortable no matter what time you arrive, and I'm... More 

Fremont, CA, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Received excellent service with best price at this hotel. Great location to customer site and good food when returned back tired in the evening. Personnel are very friendly and helpful. I was already a fan of Hilton Gardens but this hotel just confirmed it even more.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Nafisa P
HGINicole, Front Office Manager at Hilton Garden Inn San Bernardino, responded to this review

Dear Nafisa P, Thank you for taking the time to review our property. We enjoy hearing the amazing feedback from our guests. We are very pleased you were able to experience our staff's service, and saw the benefit of the location of the property. We are glad, we could help continue the loyalty to the Hilton Garden Brand! Sincerely, Nicole... More 

Nipomo, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

Got to say the rooms and Hotel it self are very clean, but coffee maker is not great in the room, they don't include breakfast not even if you book more that 15 rooms or with Hilton membership, bummer!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mom S
HGINicole, Front Office Manager at Hilton Garden Inn San Bernardino, responded to this review

Dear Mom S, Thank you for taking the time to review our property. We are glad to hear the room was to your liking. The Keurig Coffee makers that we have in each room for our guests, can be changed or fixed if we are notified. I apologize that we were unaware of this issue. We would have remedied the... More 

Tucson, Arizona
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago

We stayed four nights in a king room, with comfortable bed and sleeping. Location is about 1/2 mile from busy Interstate 10, away from the noise but with very good access. Hotel was perfect for our trip to Loma Linda Medical Center about 3 miles away. Staff was friendly and accommodating. And, we could walk across the street to a... More 

Helpful?
Thank RoseTucson
HGINicole, Front Office Manager at Hilton Garden Inn San Bernardino, responded to this review

Dear RoseTucson, Thank you for taking the time to review our property. We are pleased you found the location of our hotel conveniently located for all your needs, and was comfortable throughout your four day stay. We hope you can visit again, the next time you are in the area. Sincerely, Nicole Pena Front Desk Supervisor More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Discover the best in contemporary accomodations when you book your stay at the Hilton Garden Inn San Bernardino! Our newly built property offers free WiFi Internet access, spacious guest rooms and suites, a state-of-the-art fitness center, an outdoor heated pool and spa, and much more! Our Great American Grill on-site restaurant offers a cooked-to-order breakfast and delectable dinner options. We are located conveniently close to the freeway, but out of reach of the freeway noise. The Hilton Garden Inn is famous for its friendly service (just read the reviews here on Tripadvisor!), and is looking forward to welcome you soon! ... more   less 

Additional Information about Hilton Garden Inn San Bernardino

Address: 1755 S. Waterman Avenue, San Bernardino, CA 92408
Location: United States > California > San Bernardino
Price Range: $111 - $424 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn San Bernardino 3*
Number of rooms: 115
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Cancelon, Odigeo, Priceline, Orbitz and Travelocity so you can book your Hilton Garden Inn San Bernardino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn San Bernardino Hotel San Bernardino
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn San Bernardino staff and other travelers.
2 questions
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Questions? Get answers from Hilton Garden Inn San Bernardino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose back room on higher floor.”
 of 5 bubbles deborahsG967FY, Aug 1, 2016 | Read review
“No special hints.”
 of 5 bubbles 790DeeM, Apr 29, 2016 | Read review
“I prefer the odd number rooms that face the east, overlloking an industrial center that is quiet and away from street noise.”
 of 5 bubbles ppearmp2, Apr 18, 2016 | Read review
“if you want a really quiet room request an odd number”
 of 5 bubbles 470janinem, Mar 16, 2016 | Read review
“Rooms overlooking Waterman Avenue will be noisier than others. Rooms do not offer a safe...the only negative I could find.”
 of 5 bubbles Eagle2, Mar 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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