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Hilton Garden Inn San Bernardino

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Hilton Garden Inn San Bernardino
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470 Reviews from our TripAdvisor Community

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Showing 464: English reviews
Alexandria, Virginia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great breakfast, staff and room for the price! Was there for the West regional baseball series and was a good place to go back to and relax. Breakfast is made to order and free for kids. For hotel food, it was great!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jo Ann R
northern ca, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

This was a great place for my business travel. (It would have been great for a family too, but kind of in an odd vacation location). I was upgraded to a larger room, which was nice. The room was clean, the bed was comfortable, the hall was a little loud at moments. There was a good looking fitness center (tho... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Michelle S
Bullhead City, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is conveniently located within the city. The lobby is beautiful and comfortable. The onsite restaurant food is great and the staff is very good. Our room was comfortable and clean, however, we did have a misunderstanding with housekeeping that caused our room cleaning to be skipped. We were able to get clean towels and have our trash emptied.... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Wayne T
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Very clean and efficient. San Bernardino is not the best area, but, this is a very nice oasis for the area. Right by Hospitality lane, lots of good restaurants close. Lighting in parking lot, and one entrance. Very safe location. Great staff. I would recommend.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Paul C
Level Contributor
78 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is one of the best I've stayed at (and I've stayed at a lot of Hilton properties). What made this hotel outstanding is the staff and outstanding service. Recommend higher floor to mitigate noise from the street. Finally, I've found a hotel with sufficient lighting in the guest room.

Helpful?
Thank Deborah S
HGINicole, Front Office Manager at Hilton Garden Inn San Bernardino, responded to this review

Hello Deborah S, Thank you so much for the rave review! Our staff is certainly amazing, and we are so happy, that is what made your stay so outstanding. We are also glad that the lighting in your room was sufficient throughout. We hope you come back to visit our hotel again, the next time you are in town. Sincerely,... More 

Santa Rosa, California
1 review
4 of 5 stars Reviewed 3 weeks ago

Overall very good. Staff were awesome and very friendly and helpful. Room clean, but could use updating. Bed was very comfortable! Breakfast was standard fare. We ate out the second day. Lots of great options for dining nearby.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Shannon W
HGINicole, Front Office Manager at Hilton Garden Inn San Bernardino, responded to this review

Hello Shannon W, Thank you for taking the time to review our property. We are pleased you had the chance to witness how awesome our staff is, and had an overall nice stay with us. We hope to see you again, the next time you are in town. Sincerely, Nicole Pena Front Desk Supervisor More 

Nashville, Tennessee
Level Contributor
42 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am in this area often with work and must say that this property is the best for the location. Meets expectations of HGI properties. Good breakfast, nice work out facility, friendly staff, dining close by.

Helpful?
Thank TheTravler6
HGINicole, Front Office Manager at Hilton Garden Inn San Bernardino, responded to this review

Dear TheTravler6, We appreciate the great feedback! We are very pleased the property, breakfast, and staff met all your expectations, and we hope to see you again, the next time you are here on business! Sincerely, Nicole Pena Front Desk Supervisor More 

Flagstaff, Arizona
Level Contributor
1 review
3 of 5 stars Reviewed 3 weeks ago

I use to travel frequently for business and just started doing so again. My profile states top floor away from elevator and I pre checked in to a room that was more in line with my profile. When I actually checked in around 4pm I was given a room on the ground floor around the corner from the elevator with... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank David A. K
HGINicole, Front Office Manager at Hilton Garden Inn San Bernardino, responded to this review

Hello David A. K, Thank you for taking the time to review our property. I apologize for the check in process, that you experienced. Sometimes during our high occupancy days, we have to try to accommodate to the best of our ability. We hope you can visit our property again, and we will do our very best to get you... More 

Lemoore, California
1 review
4 of 5 stars Reviewed 5 weeks ago

The hotel front desk staff was excellent! The lobby is very nice, the elevators are spacious, the grounds are well kept, the pool and spa are sparkling, wide hallways, the king size bed was very comfortable. They have restaurant facilities on site and they have room service.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 562marianr
HGINicole, Front Office Manager at Hilton Garden Inn San Bernardino, responded to this review

Hello 562marianr, Thank you for taking the time to review our property. Our staff takes a lot of pride in their jobs, and we are pleased you were able to see how excellent they are. We hope to see you again soon the next time you are in town, and you can enjoy all the amenities our hotel has to... More 

Lathrop, United States
1 review
2 of 5 stars Reviewed July 20, 2016

Due to last minute circumstances beyond my control I needed to have my dog stay in the room with me in his kennel. I was told that only service animals were allowed in the hotel. That was policy. I explained that I was in the area helping my elderly mother who had fallen and broken bones and that I had... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Brian R
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Discover the best in contemporary accomodations when you book your stay at the Hilton Garden Inn San Bernardino! Our newly built property offers free WiFi Internet access, spacious guest rooms and suites, a state-of-the-art fitness center, an outdoor heated pool and spa, and much more! Our Great American Grill on-site restaurant offers a cooked-to-order breakfast and delectable dinner options. We are located conveniently close to the freeway, but out of reach of the freeway noise. The Hilton Garden Inn is famous for its friendly service (just read the reviews here on Tripadvisor!), and is looking forward to welcome you soon! ... more   less 

Additional Information about Hilton Garden Inn San Bernardino

Address: 1755 S Waterman Ave, San Bernardino, CA 92408-2868
Location: United States > California > San Bernardino
Price Range: $121 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn San Bernardino 3*
Number of rooms: 115
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Also Known As:
Hilton Garden Inn San Bernardino Hotel San Bernardino
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