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Rodeway Inn San Bernardino

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607 W 5th St, San Bernardino, CA 92410-3201
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveler (20)
Room & Suite (12)
Dining (4)
Travel safe during COVID-19
A note from Rodeway Inn San Bernardino
Updated 06/02/20

About

#30 of 33 hotels in San Bernardino
Location
Cleanliness
Service
Value
This Rodeway Inn recently got renovation done on 2011.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Golf course
Bowling offsite
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Outdoor pool
Vending machine
Water park offsite
Fax / photocopying
Newspaper
Non-smoking hotel
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
27Reviews1Q+A7Room tips
Traveler rating
  • 4
  • 2
  • 1
  • 1
  • 19
Time of year
Traveler type
Language
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anne J wrote a review Jun 2020
1 contribution
The "manager" has a major attitude problem(s). She will use anything to not give you your deposit back. She will roll her eyes at you, yell at you, she owns the hotel (privately owned) so she feels/ knows she can get away with anything. Worst customer service. One of the Worst experiences ever
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Date of stay: June 2020Trip type: Traveled as a couple
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Edward wrote a review Aug 2019
3 contributions
I don’t even know where to start. From the minute I got there I was afraid my car was going to be broken into. I understand that you get what you pay for, but I stayed in the room for all of 20 minutes before I decided to take the $60 loss and go find a Hilton. Something is going on, because this place has more positive reviews on Hotwire and trip adviser than it should. I was disgusted. There were junkies everywhere, and my window had no blinds, and was boarded from the outside. I've never seen anything like it. The other side of the window was a storage closet, and there was a crack under the board that I felt like someone was watching me through. Someone else complained about literally the same exact room on yelp a week before I stayed there. How do you let a week go by with something like that and not fix it? Like something out of a horror movie. Pay the extra money and go somewhere else.
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Date of stay: August 2019Trip type: Traveled on business
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Shannon D wrote a review Aug 2018
Lake Havasu City, Arizona15 contributions1 helpful vote
+1
My cousin and I came here for the Kid Rock concert.... I’ll TRY to narrow it down but it won’t even touch the surface (thank God.... don’t touch anything! ). I think the pictures speak for themselves… But it was just so rude and unprofessional from the beginning! Not one towel in our room and no pillow cases! No kleenex in the empty dispenser.... lights and TV not working.....Sheets stained.... called the front desk and ask for the manager… He was nice and that you wanted to give me a bit of a discount… But I said that the vet please take a look at this room! .... he said they are all this way... new owners and they haven’t done anything.... homeless people out front that obviously wouldn’t want to stay here either! We dealt with it but had to hurry for the concert.... no time to try to get another room and or check out and find a decent place .... Got up in the morning. If we’re early just couldn’t wait to get out of there… And the front desk girl was outside smoking… When I asked her if she wanted me to answer the Multiple phone lines ringing.... she just said “I’m on my break”.... REALLY!????? If I cold give this negative 100 stars I most definitely will! And I’m out 138 bucks for one night. Oh... SCALDING HOT WATER.... no lightbulbs... no pen and paper.... no bible? The list goes ON.!!! We finally were told that the play was just bought a couple months ago by another party… Do yourself a favor and shut the place down before giving day… And just get everything up to par!
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Date of stay: August 2018Trip type: Traveled with family
1 Helpful vote
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Response from GuestXperienceTeam, Guest Relations Manager at Rodeway Inn San Bernardino
Responded Aug 29, 2018
Dear Shannon, We are very disappointed to note that you did not enjoy your stay at our hotel but we appreciate that you made us aware of the reasons for this. We aim to satisfy our guests to the very best of our ability, and we would have been happy to attend to you and assist you to enjoy your stay with us more if possible. We are sorry that our hotel was not better suited to your expectations. Best regards, Customer Care Team
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Melonie F wrote a review Apr 2018
11 contributions6 helpful votes
We should have known from the crowd of shopping carts and makeshift tents near the entrance that this place is bad news. We were not greeted on our arrival and the check-in process was slowed by an employee in training. Several poorly dressed and/or intoxicated guests interrupted the receptionist to socialize. Our luggage cart was faulty and the elevator smelled of urine (or could it have been crack or methamphetamine?). Upstairs, crushed cigarettes littered the burn-scarred hallway carpet and the walls and wood work had holes and missing plaster. Our room smelled exactly like the malodorous elevator. One bed had a broken frame, a neighbor threw lighted fireworks into dry grass below. When we returned to the lobby to request a refund (which was refused) the receptionist told us, "Yeah, I work here, but I would NEVER stay here!" We were disappointed that our online booking agent represents this place. We won't reserve accommodations through them any more.
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Date of stay: April 2018
Rooms
Cleanliness
Service
Trip type: Traveled with family
Room Tip: Do not stay at this hotel.
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1 Helpful vote
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Sabrina B wrote a review Apr 2018
1 contribution
I check in this hotel very often and ive never had a bad experience. The lady in the lobby is always very nice and respectful. Coffee is always made on time and the maid service is great. Rooms are cozy and comfortable. Will definitely be returning.
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Date of stay: April 2018Trip type: Traveled solo
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PRICE RANGE
$64 - $87 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaSan Bernardino
NUMBER OF ROOMS
1
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Frequently Asked Questions about Rodeway Inn San Bernardino
Which popular attractions are close to Rodeway Inn San Bernardino?
Nearby attractions include Regal San Bernardino Stadium 14 & RPX (0.1 miles), California Theatre of the Performing Arts (0.1 miles), and Hall Of Shadows Escape Games (0.3 miles).
What are some of the property amenities at Rodeway Inn San Bernardino?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Rodeway Inn San Bernardino?
Guests can enjoy free breakfast during their stay.
Is parking available at Rodeway Inn San Bernardino?
Yes, free parking is available to guests.
What are some restaurants close to Rodeway Inn San Bernardino?
Conveniently located restaurants include In-N-Out Burger, Molly's Cafe, and Jovi's Diner.
Are there opportunities to exercise at Rodeway Inn San Bernardino?
Yes, guests have access to a pool and a fitness center during their stay.
Is Rodeway Inn San Bernardino located near the city center?
Yes, it is 0.2 miles away from the center of San Bernardino.
Are any cleaning services offered at Rodeway Inn San Bernardino?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Rodeway Inn San Bernardino?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Rodeway Inn San Bernardino?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Rodeway Inn San Bernardino?
Many travelers enjoy visiting Chinese Pavilion (9.7 miles), Riverside Municipal Auditorium (9.7 miles), and Asistencia (6.2 miles).