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Hotel St. Helena

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91 Reviews from our TripAdvisor Community

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Showing 88: English reviews
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 21, 2015

We understand this is an old building with very small room but that does not account for the poorly organized, excuse laden welcome. When we arrive another couple was waiting for a room. The lady from the desk came downstairs and apologized to them and said we have another room for you, sorry that one was not cleaned. This was... More 

Helpful?
2 Thank Mila S
Merritt Island, Florida
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed October 19, 2015 via mobile

My wife and I had planned to stay at the W hotel hotel with 30 other guests for our friends 60th. Due to a travel glitch we arrived one day late and lost our room....so I booked the St Helena Hotel 30 miles away and due to the fires were lucky to find a place. The hotel took full advantage... More 

Helpful?
1 Thank Steve A

Travelers are raving about these St. Helena hotels

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed October 13, 2015

We had been advised to visit St Helena on our drive back to San Francisco. We tried to book suitable accommodation there from our house in Brussels before flying to the United States. The only vacancy was at the Hotel St Helena - not necessarily the best recommendation for a hotel! It's location is very good - the entrance is... More 

Helpful?
1 Thank John W
Dana Point, California
2 reviews
1 of 5 stars Reviewed October 9, 2015

I tried to cancel 10 minutes after making reservation, but given it was for the next day they wouldn't let me. The rate was 500.00 for a room overlooking noisy air conditioner and very small.. The sign in the check in says No Refunds .. so i think they have a lot of unhappy guest. The staff was lovely, and... More 

Helpful?
Thank joan B
Belfair
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed September 9, 2015

$400 for a 12 by 18 foot room in a 1888 hotel :( Plus was the bathroom was in the room instead of "down the hall". Margret at the front desk was very nice and gave a short history of the Hotel including the fact that Lilly Langtree stayed there. Almost died from the heat because the a/c was not... More 

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1 Thank jhwjr49
San Diego, California
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 11, 2015

Hotel did not have AC turned on when we arrived on August 11. After complaining clerk turned it on but it still was very hot in the room 45 minutes later. We said this was unacceptable. Would not refund any of our 2 night reservations when we decided to leave 1 hour after checking in. we tried to get the... More 

Helpful?
1 Thank Virginia-SIMB
Vernon, B.C.
Level Contributor
565 reviews
121 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
3 of 5 stars Reviewed July 10, 2015

This is an old "classic" hotel in downtown St. Helena. It is nothing fancy and it could use some updating. However, the location is fantastic and the price is very reasonable for St. Helena. The free breakfast was very good and the free wifi is appreciated. It should be noted that the rooms are very small (think Europe). There isn/t... More 

Helpful?
1 Thank Silverwoods
Denver, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 9, 2015

I had to cancel one day after the refund period due to a car accident. I would have called before but was on too many painkillers to hold a coherent conversation. When I called, the hotel representative stated to myself, and to the booking agent on a separate call that same day, that the prepaid would be refunded despite the... More 

Helpful?
1 Thank ddd2015304
Gothenburg, Sweden
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 14, 2015

This hotel is very nice with good location but we had an incident that took the joy of this stay away. We stayed one night in january. We are a family of 4 and this were the most expensive stay during our 3 week travel in the states. During our night we had no heat in our room, at all.... More 

Helpful?
1 Thank Tina R
North Vancouver, Canada
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed May 24, 2015

The reviews I read were all awful but considering the location and history of the property it was OK. Yes the rooms are minuscule and really lacking any amenities but there is something to be said for the location. We were on a Conference trip at the CIA so only needed the most basic sleeping accommodation and this was it!

Helpful?
Thank James K
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Amenities

Highlights
  • Free Parking
  • Free Internet
  • Bar/Lounge
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking

Additional Information about Hotel St. Helena

Address: 1309 Main St, St. Helena, CA 94574-1900
Location: United States > California > Napa Valley > St. Helena
Price Range: $211 - $451 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel St. Helena 3*
Number of rooms: 18
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Also Known As:
Hotel St. Helena CA - Napa Valley
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