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Hotel St. Helena

1309 Main St., St. Helena, CA 94574
Hotel amenities
1 room 1 adult
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Hotel St. Helena
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82 Reviews from our TripAdvisor Community

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United Kingdom
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

The sign stating No Refunds behind the check-in desk should have told me to go elsewhere, you have that choice, find better/other lodgings. The room was tiny, barely enough room to put bags down and felt dirty. The owners are happy to take money and let the hotel fall apart through neglect.

Helpful?
Thank Mark T
Oakley, Kansas
1 review
1 of 5 stars Reviewed January 2, 2016

Looking for forward to an enjoyable time in the wine country for New Years Eve...my girlfriend and I settled on this hotel as a last resort. For over $200 a night I anticipated a worthy experience not a reload of the 1980's movie The Shining...lol This hotel centrally located on Main St in St. Helena comes equipped with all the... More 

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Thank Z4268XIpaul

Travelers are raving about these St. Helena hotels

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 21, 2015

We understand this is an old building with very small room but that does not account for the poorly organized, excuse laden welcome. When we arrive another couple was waiting for a room. The lady from the desk came downstairs and apologized to them and said we have another room for you, sorry that one was not cleaned. This was... More 

Helpful?
1 Thank Mila S
Merritt Island, Florida
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed October 19, 2015 via mobile

My wife and I had planned to stay at the W hotel hotel with 30 other guests for our friends 60th. Due to a travel glitch we arrived one day late and lost our room....so I booked the St Helena Hotel 30 miles away and due to the fires were lucky to find a place. The hotel took full advantage... More 

Helpful?
1 Thank Steve A
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed October 13, 2015

We had been advised to visit St Helena on our drive back to San Francisco. We tried to book suitable accommodation there from our house in Brussels before flying to the United States. The only vacancy was at the Hotel St Helena - not necessarily the best recommendation for a hotel! It's location is very good - the entrance is... More 

Helpful?
1 Thank John W
Dana Point, California
2 reviews
1 of 5 stars Reviewed October 9, 2015

I tried to cancel 10 minutes after making reservation, but given it was for the next day they wouldn't let me. The rate was 500.00 for a room overlooking noisy air conditioner and very small.. The sign in the check in says No Refunds .. so i think they have a lot of unhappy guest. The staff was lovely, and... More 

Helpful?
Thank joan B
Belfair
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed September 9, 2015

$400 for a 12 by 18 foot room in a 1888 hotel :( Plus was the bathroom was in the room instead of "down the hall". Margret at the front desk was very nice and gave a short history of the Hotel including the fact that Lilly Langtree stayed there. Almost died from the heat because the a/c was not... More 

Helpful?
1 Thank jhwjr49
San Diego, California
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 11, 2015

Hotel did not have AC turned on when we arrived on August 11. After complaining clerk turned it on but it still was very hot in the room 45 minutes later. We said this was unacceptable. Would not refund any of our 2 night reservations when we decided to leave 1 hour after checking in. we tried to get the... More 

Helpful?
1 Thank Virginia-SIMB
Vernon, B.C.
Level Contributor
449 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
3 of 5 stars Reviewed July 10, 2015

This is an old "classic" hotel in downtown St. Helena. It is nothing fancy and it could use some updating. However, the location is fantastic and the price is very reasonable for St. Helena. The free breakfast was very good and the free wifi is appreciated. It should be noted that the rooms are very small (think Europe). There isn/t... More 

Helpful?
1 Thank Silverwoods
Denver, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 9, 2015

I had to cancel one day after the refund period due to a car accident. I would have called before but was on too many painkillers to hold a coherent conversation. When I called, the hotel representative stated to myself, and to the booking agent on a separate call that same day, that the prepaid would be refunded despite the... More 

Helpful?
1 Thank ddd2015304
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