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Hotel St. Helena

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Hotel St. Helena
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92 Reviews from our TripAdvisor Community

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Showing 89: English reviews
2 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

We took a trip from the Bay Area and wanted to stay in St Helena and chose this hotel for its location. We asked for a room and the rate was $349 for room with private bathroom, I should have check the trip advisor app first, because the rate was $100 cheaper on the app. We like historic hotels, but... More 

Helpful?
Thank Linda D
Brentwood, California
1 review
1 of 5 stars Reviewed July 31, 2016

Over priced is an under statement. Good location and friendly staff is the best I can say. However, it does NOT compensate for the uncomfortable accommodations. The rooms are not only the smallest I have ever seen, but are musty, stuffy, and lacking in a good cleaning and maintainence. The gentleman at the office responded with " well, this is... More 

Helpful?
Thank cherylw1984

Travelers are raving about these St. Helena hotels

Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 27, 2016 via mobile

Please see review on the picture I posted it yesterday but realised I picked wrong hotel - Hotel St. Helena is the correct hotel I stayed in - beautiful, friendly, small - decor vintage chic. Staff really nice and have great local knowledge. Well worth a central point of staying in St. Helena and in walking distance for all Restaurants... More 

Helpful?
Thank Nigelmcevoy
San Francisco, California
1 review
1 of 5 stars Reviewed June 25, 2016

Expensive for what you get. Small room. Dirty room. And staff is rude beyond description. Have a severe attitude problem. Made it sound like they were doing us a favor by letting us stay there. I would NOT go back there even if they paid me to do it.

Helpful?
Thank sshroffs
London, United Kingdom
Level Contributor
50 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 21, 2016 via mobile

The reviews were very off putting but we honestly didn't see any of the problems. The staff were lovely! And yes, the rooms were small but the beds were comfy and clean. Was a bit worried as we had a shared bathroom but it was fine... There were a few available and they were clean and the decor was lovely!... More 

Helpful?
Thank Carol L
Level Contributor
54 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed June 19, 2016

I always try to find something positive about places I've stayed and so here all I can say is that the people were friendly. And so they should be for a $500 room! The room was tiny - I can put up with that. But the entire hotel is completely run down. I'm sure it would be condemned if the... More 

Helpful?
Thank nmre
San Jose, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 9, 2016

(I'd give this 1.5 stars if the UI would allow me, since 2 is too generous and 1 a little mean). My wife and I booked this hotel because we had an event just outside of St Helena and thought the location ideal (which it was). However, that's really the only positive thing I can say about the place sadly.... More 

Helpful?
1 Thank Matthew H
United States
Level Contributor
99 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed April 24, 2016

The best thing about the hotel is the onsite parking, assuming you can snag one of the allocated spaces. Oh, and it's right in the center of this adorably walkable town, which is convenient...right up until the garbage trucks start showing up at 3:30AM, making enough of a racket to wake the dead. There are no AC units or fans... More 

Helpful?
Thank winewriter
Hayward CA
Level Contributor
67 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed April 20, 2016

Center of town convenience. Small rooms- very European... Pegs behind the door to hang clothes... bathroom in the hall for some rooms (Check carefully before you book!). Continental breakfast on weekends. Stairs- no elevator and be prepared to carry your own bags... limited staff - no bellmen/ bellwomen. Limited parking. There were no bars on my cell service in the... More 

Helpful?
1 Thank Kj P
United Kingdom
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed January 6, 2016 via mobile

The sign stating No Refunds behind the check-in desk should have told me to go elsewhere, you have that choice, find better/other lodgings. The room was tiny, barely enough room to put bags down and felt dirty. The owners are happy to take money and let the hotel fall apart through neglect.

Helpful?
1 Thank Mark T
Questions? Get answers from hotel staff and past guests. Ask a question

7 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free Internet
  • Bar/Lounge
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking

Additional Information about Hotel St. Helena

Address: 1309 Main St, St. Helena, CA 94574-1900
Location: United States > California > Napa Valley > St. Helena
Price Range: $210 - $532 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel St. Helena 3*
Number of rooms: 18
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Also Known As:
Hotel St. Helena CA - Napa Valley
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