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Traveler (402)
Room & Suite (182)
Dining (27)
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 11 in St. Helena
Location
4.9
Cleanliness
4.9
Service
4.7
Value
4.3
Travelers' Choice
Welcome to Alila Napa Valley, a breathtaking hotel in St. Helena, California located in the heart of Napa Valley. Here, you will be pampered with the warmth of a place called home. We have encompassed all that Wine Country has to offer to curate an experience to captivate all of your senses and service to exceed every expectation. Our historic resort boasts 68 rooms and suites all with gracious floorplans, and most with a beautiful outdoor terrace and vineyard views. Guestrooms are spectacularly appointed with Rivolta linens, oversize bathrooms, custom designed furniture and every need attended to. Soak in the Spring Mountain sunset, take a dip in the pool, or melt in the spa with curated treatments over 2000 years old. Dine with loved ones at our signature restaurant, Acacia House by Chris Cosentino, recently rated 3.5/4 stars by Michael Bauer of the SF Chronicle
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bicycle rental
Car hire
Conference facilities
Banquet room
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fence around pool
Yoga classes
Fitness classes
Sauna
Breakfast available
Wine / champagne
Meeting rooms
Spa
Couples massage
Full body massage
Massage
Baggage storage
Concierge
Non-smoking hotel
Outdoor fireplace
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Laptop safe
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Room types
Non-smoking rooms
Suites
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HOTEL CLASS
HOTEL STYLE
Luxury
Modern
Languages Spoken
English, Spanish
Hotel links
Special Offer:Wine & Wellness
483Reviews3Q+A100Room tips
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Matthew G wrote a review Jun 20
New Jersey3222 contributions994 helpful votes
+1
My wife and I recently stayed at Alila Napa Valley for four nights to celebrate our anniversary, and I was generally happy with our stay. The modern, upscale rooms were a hit with us, and we really enjoyed the location, which is a great jumping-off point for wine tasting throughout the Napa Valley and is in walking distance of the cute Main Street in St. Helena. However, I was disappointed on the service end of things, where I simply expected better, especially given the exorbitant rates that the hotel is currently charging. Pre-Arrival & Arrival Experience: I booked our reservation using Hyatt points, which was a huge cost savings, since hotel rates in Napa have skyrocketed lately. We’re pretty unfamiliar with Hyatt properties, including the Alila brand, but 35,000 points per night seemed like a very good value as compared to the cash rates at the time, which started close to $1,500 per night. I would highly recommend booking this property with points if you can do so (we converted Chase Ultimate Rewards points into Hyatt points). Prior to our stay, I had some email correspondence with the hotel, and the staff was friendly and responsive each time. Our reservation was for a room with a view of Beringer winery next door. However, I was concerned about the room potentially being on a low floor, since I’ve read many reviews saying that being on the top floor is necessary to avoid noise. I emailed the hotel to request a quiet room on the top floor, and I appreciated that they were honest in telling me that the room we booked would not be on the top floor, which is a higher room category. They offered paid upgrades to either a low floor vineyard view for $100 per night or a top floor vineyard view room for $200 per night. I ended up choosing to upgrade to the top floor vineyard view, which is the best view in the hotel. I also had some email communication with the concierge about winery recommendations. We generally prefer to visit smaller, boutique producers, and I thought Theresa from the concierge team did a very good job of recommending places that would fit. For example, she didn’t try to push Beringer on us, the adjacent and very commercial winery that I heard other guests talk about being recommended to visit. We arrived at the hotel in the late morning to check-in, and we were immediately greeted by a friendly member of the valet team, who helped get our luggage out of the car and directed us to the front desk. The front desk is in a tiny little room, and isn’t physically attached to any other building. With two of us in there, plus two or three staff members, it felt incredibly tight. From seeing pictures of the property, I assumed the historic Victorian house on the property would contain a nice lobby, but that building just has the restaurant. There’s basically no lobby to speak of. Regardless, the staff was welcoming, wishing us a happy anniversary and offering us each a glass of pinot noir or sauvignon blanc. They were apologetic that our room wasn’t yet ready, but we didn’t mind, since we had plans all afternoon. They said they would expedite room cleaning, and we got an email around 1:30 pm providing our room number and letting us know the room was available. When we returned to the hotel later that afternoon, we met another staff member who was friendly and gave us our room keys (it’s a shame that the mobile key feature on the Hyatt app doesn’t work here), and she gave more information on the property. She took us outside to point out various amenities, and explained what is included in the $55 per night resort fee. The resort fee is steep, but somewhat common in Napa. It includes valet parking, bikes, fitness classes (which I never saw a schedule for), a half bottle of wine in the room upon arrival, and a daily credit of up to $25 from the mini-bar in the room. I really liked the mini-bar credit. There were a bunch of snacks available, and we took a couple of them each day to use the credit. In general, the resort fee isn’t well advertised, and even though we received information about it verbally, paperwork in the room discussing it would also be helpful. It didn’t matter in our case, since I actually don’t think we were charged the resort fee at all, I believe because we were staying on points. Our arrival was really positive, and I was very impressed that our luggage, which we had dropped off earlier in the day when we arrived, was already in our room when we came back later, along with a package we had delivered to the hotel and hadn’t even mentioned to the staff yet. I find it very irritating that most hotels will hold your luggage while waiting for the room to be ready, but then not actually proactively deliver it to the room. It was handled perfectly here. I think this is also a good time to point out the general layout of the hotel. It is a boutique hotel on a relatively small property. At the front is the Acacia House building, which is the Victorian house containing the hotel restaurant and a few guest rooms upstairs. Otherwise, there are three separate modern three-story buildings with exterior corridors that contain the vast majority of guest rooms, two of which face the vineyard, and one of which is on the side facing toward Beringer for the standard and estate view rooms (there’s also a bridge over there to walk right to the winery). The pool is between the two vineyard-view buildings, and right in the center of it all are a couple other buildings, one for events and the one for the spa. It’s all compact and nice, with a little dead space in the middle that could be made more useful for guests. Room: Our vineyard view room on the top floor (334) was really gorgeous and a highlight of the stay. The rooms are just perfect – modern but comfortable, well-stocked, and spacious. Everything is decorated in light wood and gray tones, and it was such a pleasant space. It gave Restoration Hardware vibes and was in great condition. I don’t think I noted any wear and tear in the room at all. The bed was very comfortable, and it was a quiet and restful space throughout our trip. It was really lovely that some extras for our anniversary were waiting for us in the room when we arrived. There was a beautiful flower arrangement from a local florist, along with a handwritten card and a nice bottle of cabernet sauvignon from Hall, all in addition to the half bottle of Markham merlot that was included in the room as part of the resort fee. I was impressed with the generous and thoughtful items left in the room for us to celebrate the occasion. The bathroom was really gorgeous, with upscale gray marble and stone everywhere. At first, I thought the design was a bit odd, with the shower, bathtub and one sink in one room, and then a separate room across the entranceway containing the toilet and another sink. However, I ended up finding it to be a really functional set-up, giving us two separate spaces to get ready. The shower itself was a high-end rainfall shower that worked great, along with Malin & Goetz bath products with a nice botanical scent. I don’t love the way the tub is essentially inside the shower, but it didn’t cause any issues for us either. Even the toilet was also luxurious, as it had a Toto Washlet with a heated seat and built-in bidet. The large balcony was a highlight of the room, with an amazing view of a mature vineyard just outside the building, and mountains in the distance as well. Most hotels in Napa don’t offer such a great view, other than Auberge du Soleil with its dramatic views over the entire valley. I liked that the balcony was also fully covered and had comfortable furniture, including two upholstered rocking chairs and a couch. There was a nice gas fire pit right in the middle, which worked very well on a timer and provided nice heat. It was very hot out while we were visiting, so we found it was nice to use the fire pit in the early mornings when it was a bit chillier. I liked intelligent aspects of the room design, such as the various light controls that could be set to certain moods like “relax”. In general, the lights were a little tricky to figure out at first, but once we figured it out what was controlled by each light panel, it was easy. We also didn’t realize at first that there are blackout blinds that can come down with the push of a button next to the bed. Housekeeping was generally good at this hotel. On a couple of occasions, housekeeping came by our room to clean while we had our ‘do not disturb’ sign up. I appreciated that they didn’t knock, and would leave a tag on the door specifying that they had come by, asking us to reach out to the front desk to let them know when we were ready for cleaning. We always then ended up getting our room cleaned at a time that was convenient for us, and it was easy to request cleaning by texting the front desk through the chat option in the Hyatt app. The housekeepers would also return each evening for turndown. It was nice that either local Kollar chocolates or a set of local macarons was left in the evening, and it rotated between items from day to day for variety. Otherwise, it wasn’t the most thorough of turndowns, since they didn’t do things like drawing the curtains, physically turning down the bedding, or turning on music. They’d basically just leave bottled water along with the chocolates or macarons, and refresh the bath towels. One evening while we were on the balcony, the housekeeper came in for turndown while we were there, and we hadn’t heard her ring the doorbell. She was incredibly nice. I appreciated that she was so friendly, and was one of the staff members who stuck out to me as being the best during our stay, especially since this was toward the end of our stay when it felt like service had dropped as compared to our arrival. Pool: We spent one afternoon by the pool, and it was a disappointing experience. In pictures, the pool looks quite lovely, right off of the vineyard with nice views. However, once we arrived at the pool around noon on a Saturday, we noticed that there were barely any lounge chairs there. In pictures, the pool is surrounded by chairs on all sides, but in reality, there were maybe eight lounge chairs in total, with lots of empty space on the pool deck that could have accommodated at least double that number of chairs and many more umbrellas. In addition to the few chairs, there are a couple of seating areas on the pool deck with couches, closer to the vineyard. However, only half of those have any shade at all, and on the sunny, 100-degree day we were there, it would have been impossible to sit anywhere for very long without shade. On top of that, much of the couch space that did have shade had been reserved for a group celebrating a birthday that had all kinds of décor and balloons set up by the hotel, and that group was also taking up some of the lounge chairs too, leaving extremely limited options for seating by the pool. We were lucky to get there when one couch that had shade was still available, but after that, there was no available seating for hours, and many guests were understandably frustrated with the lack of chairs and shade. Even for us, sitting on a couch off to the side wasn’t the pool day we expected. At one point, a guest came in and asked the staff member working the pool area if they were supposed to just put a towel on the concrete to have a place to sit, and the answer they were given was yes. Otherwise, the pool itself was totally fine – just a basic rectangular pool that was refreshing on a hot day, but nothing particularly noteworthy. Music to create an upscale outdoor lounge vibe would have been nice, and the poolside service that is offered was also not as good as expected. The one server who was working was nice, and clearly was working hard, since it was just him serving the entire pool and having to run back and forth to the restaurant to get all of the food and drinks. For a hotel with rooms well over $1000 per night, there should be more staff for food and beverage service at the pool, not just one server who was also the runner. There should also be assistance setting up chairs and getting towels, which should be standard at this level of hotel. Dining: The hotel features one restaurant, Acacia House, which is located in the very pretty Victorian house when you first enter the property. However, our experience with food from that restaurant that we ate elsewhere on the property wasn’t great. We had plans to have dinner there, but ended up cancelling. We had one breakfast from Acacia House delivered to us from room service, and the food was just ok. Considering how small the property is, it seemed like it took a long time for the food to arrive, and it wasn’t presented nicely. It wasn’t rolled in on a table or otherwise set up for us. It came all thrown together on a tray that the staff member just left on the desk. On top of that, the food was just very average. We tried a breakfast sandwich and the French toast, and neither was bad, but they also just weren’t that great either. We found that we preferred taking a walk into St. Helena for breakfast from Model Bakery, which was great. We also had some food from Acacia House at the pool. The pool menu is the same as the lunch menu in the restaurant, which is kind of odd – a lot of the lunch food isn’t really the type of food people would want to eat by a pool. We tried the moules frites and the avocado toast, and both were bad. The mussels came out cold and tasted fishy, and on top of that, half of the shells were totally empty. It was clear that no one in the kitchen had done a quality check on the mussels, so half the dish was just empty shells with no mussel in them or elsewhere on the plate. In addition, the avocado toast was really bland. There was just no salt, garlic, citrus, or any other flavor you might find on a good avocado toast. The lunch food from Acacia House that we had by the pool was extremely disappointing. The one thing we had from Acacia House that was very good was the Mexico City margarita. This is a drink that many staff members will mention and say you must try, and I do agree it was really good and worth having. It’s a basic margarita, but with an interesting salty foam on top (which they call “salt air”) that really elevated a basic margarita. We’re picky with our margaritas and thought the ones here were quite good. We had several by the pool and would recommend trying it. Valet Parking; One key area where things need to improve is the valet service. We needed to take out our car pretty often, and with valet parking being the only option, it should run smoothly. It was mostly fine, and we’d typically call the front desk to ask for our car about 15 minutes before we needed it, and we would usually find it waiting for us. However, there were actually multiple times when we called for the car, got to the valet stand, and the staff had no clue we had requested the car. They were typically apologetic and would then go get it, but one time it took about 15 minutes more to get the car, which made us late for a wine tasting appointment at a tasting room that gave us a hard time for being late. Since this happened more than once, we didn’t feel like we could count on the valet team to do a great job, and with the cars actually being parked very close to our room (when we’d walk out of our room, we could usually see our car), it was frustrating. I just wanted to grab the keys and get the car myself. I really wish there was a self-parking option, but the property is small, and they can only fit the cars by double-parking them behind Acacia House as it is, so I doubt that a self-parking option is on the horizon. Another frustrating situation occurred one night when we arrived back from a wine tasting and just had 30 minutes to get ready for dinner and leave again. I told the valet staff this and asked if they could leave our car in one of the few spots that are right by the valet stand, which they said they would do. When we came down (not having called for the car because we thought it was staying close by), we found it had been moved to the back and we had to wait all over again for them to get it. Staff Service: In general, I don’t think I met any staff member at the Alila who was rude or didn’t seem well-intentioned. However, certain aspects of the service felt poorly executed. Given that it’s a boutique hotel, I was surprised how anonymous we felt during our stay. For example, this was the case with the valet team. I recognized all of them and saw them multiple times throughout our stay, even knowing some of their names, but virtually every time we pulled up in our car, we were not recognized as hotel guests and were asked if we were checking in. Even if they didn’t recognize us, there was an Alila parking tag in the dashboard that should give a clue that we’re returning. A simple “welcome back” is all I need (bonus points if they actually remember who we are), but neither was the norm. The feeling of impersonality was not limited to the valet staff. On the day we got room service for breakfast and then went to the pool in the afternoon, the same staff member delivered our breakfast and was the server at the pool just a couple hours later. During breakfast delivery, we had a brief conversation where he asked us about our day and our plans, and we talked about the fact that we were coming to the pool. When he came to offer us drinks at the pool, I said hello and said it was good to see him again since the morning. It was obvious he had absolutely no clue who we were, and even admitted it, saying he couldn’t remember anyone from that morning. I know our interaction wasn’t that major, but it still left a bad taste in my mouth. At a boutique luxury hotel, a lack of effort to remember guests is odd. It felt strange to me that I remembered some staff members’ names, but when we’d see them again, they had no idea who we were or that they had ever even met us before. It even felt off with some of the higher-level staff members. For example, I had some emails with the Director of Rooms and Guest Experience Manager in the week leading up to our stay after responding to a welcome email from the hotel. Both were very pleasant and helpful. The Director of Rooms specifically emailed me asking what time we’d arrive and saying he wanted to be sure to meet us during check-in. We never met him at all during our stay and never heard anything from him. This was not a big deal, but disappointing, as I’m always impressed if a member of the management team takes the time to meet guests. Similarly, the Guest Experience Manager was at check-in and was very nice both there and over previous emails. However, when we saw her later on property, it was clear there was no recognition after that first encounter. It was frustrating to meet staff members, feel like there was a genuine connection, and then realize it was one-sided and only on our end. That’s a weird dynamic for a guest to feel at a luxury boutique hotel. Overall: Overall, we definitely enjoyed our four nights at the Alila Napa Valley. It’s a modern retreat with one of my favorite hotel rooms I’ve had in a while. The location is perfect for visiting the Napa Valley, and we were so comfortable in our room, enjoying the large balcony with amazing vineyard views. We’ve stayed at several of Alila’s competitors in the area in the past (such as Auberge du Soleil, Villagio, and Vintage House), and only Auberge du Soleil clearly beat this one. The main disappointment was with the staff service not being as personal as I’d expect, and our experiences with the pool and food weren’t up to par either. However, just the well-maintained adults-only property and luxurious rooms themselves were nice enough to still have a positive experience, especially since we were often out and about, not spending all our time at the hotel.
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Date of stay: June 2022
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Room Tip: Vineyard View is gorgeous
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Magdalena C wrote a review Mar 2022
San Jose, California, United States35 contributions20 helpful votes
+1
Hotel's Favorite
Alila Napa Valley is a gorgeous resort with beautiful vineyard views and wonderful staff. The hotel is modern, extremely clean, and tucked away far enough so you don’t hear the traffic and close enough to walk to downtown St. Helena. Just a short drive from San Francisco and Silicon Valley, Alila Napa Valley offers a relaxing escape from the hustle and bustle of the city and space large enough to feel safe while we are trying to transition into a post-pandemic world. We have visited Alila Napa Valley multiple times, and each time the service has been consistently exceeding our expectations - from the prompt valet and bell service, to the friendly, upbeat check in staff who is eager to personally show you the room and amenities, the amazing manager who goes the extra mile to make your stay extra special and accommodate your requests, friendly and welcoming restaurant staff, to the helpful housekeeping staff who wants to ensure you get your evening macaroons to sweeten your stay and a blanket and slippers so that you can stay cozy by your fire pit as you’re chilling on your balcony with a glass of wine (by the way, while I’m not a big wine drinker and tropically don’t get thrilled about freebies, this place actually has high quality complimentary welcome goodies you can enjoy, including a bottle of good wine, bottled water, macaroons, Nespresso coffee, and tea). The rooms are nicely equipped, modern, and spacious, with good sized balconies and fire pits. The heated toilet seats with bidets also provide a nice upgrade. My hubby and I have 2 favorite places to stay in the wine country and this one became one of them since it recently opened. Bonus points for Alila being a part of Hyatt so you can collect and spend Hyatt points here. One thing I am hoping to see in the future is a change in the menu at the Acacia restaurant as I think the restaurant is not reaching its full potential despite the great staff that work there. With this said, if you’re looking for an amazing place to stay in Napa Valley, Alila is the place to go.
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Date of stay: March 2022Trip type: Traveled
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Response from Ty Accornero, General Manager at Alila Napa Valley
Responded Apr 5, 2022
Magdalena, it is always a pleasure to have you as our guest at Alila Napa Valley. Thank you for your continued business, as well as this detailed review of the resort. Especially as a repeat guest, we are appreciative of your comments about the bespoke service and many other highlights of your stay, as well as areas of opportunity. We are delighted to share that we are in the process of refining Acacia House’s menus for the spring. We look forward to welcoming you back soon to experience these exciting changes first-hand.
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Sonia D wrote a review Jun 17
Orange County, California9 contributions
I can’t stay enough about this amazing property. I have probably been to Napa a dozen times and have stayed at Vintage House (used to be Vintage Inn), Villagio, Andaz Napa, Carneros Inn, Hotel Healdsburg, and a few others. This is my new favorite! The rooms are absolutely gorgeous. They are so big and have everything you need. We got a room with a view of the vineyard and since we were on the 1st floor it was like the vineyard was our backyard. The back porch is also so cute and huge. The beds are so comfy! It’s just so comfortable everywhere on the property. The staff is also top notch. Their customer service is excellent. Everyone was so accommodating. Probably the best staff I have ever encountered at a hotel. And the restaurant, Acacia house is excellent. They had my favorite dessert out of everywhere I ate. It was called a floating island. Amazing! What else can I say! It is just overall an amazing property! I HIGHLY recommend staying at Alila Napa Valley. I will definitely be staying here next time I visit Napa.
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Date of stay: June 2022Trip type: Traveled
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Mikhail S wrote a review Jun 13
Salt Lake City, Utah37 contributions37 helpful votes
Alila is a beautifully designed, modern property with impeccable service and attention to detail. The staff were friendly and efficient and the Globalist benefits didn’t disappoint. Highly recommended! We will be back.
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Date of stay: June 2022
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Karen C wrote a review May 2022
Birmingham, Alabama4 contributions1 helpful vote
This is a fabulous hotel and a great retreat after a day touring vineyards. The staff was excellent and we enjoyed breakfast in the main beautiful house. Our room had a balcony with a fire pit and had a great view.
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Date of stay: May 2022
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Response from Ty Accornero, General Manager at Alila Napa Valley
Responded 2 weeks ago
Karen, it is wonderful to hear that Alila Napa Valley served as a restful retreat between your wine country adventures. Our resort truly offers the best of both worlds with a secluded, romantic setting centrally located near many of Napa’s most historic wineries. We hope you will consider another stay with us the next time your travels bring you to California.
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ATRMAL84881921 wrote a review May 2022
Charlotte, North Carolina1 contribution
We had a great stay at the Alila Napa Valley! The hotel is very well located in St Helena and with great access to the entire valley. The grounds and roomed were immaculate and tastefully designed. The staff was very friendly and helpful. We are already thinking about when we could return for our next stay!
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Date of stay: May 2022
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Response from Ty Accornero, General Manager at Alila Napa Valley
Responded 2 weeks ago
Thank you for your review of Alila Napa Valley. We are delighted you found our luxury resort to be the perfect home base for exploring St. Helena and the Napa Valley. It would be our pleasure to have you as our guest again.
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Raymond wrote a review May 2022
Los Angeles, California722 contributions194 helpful votes
+1
What an amazing hotel and luxury escape! The hotel is beautifully designed so you feel relaxed and zen from the moment you arrive. Marcos greeted me with a glass of wine, checked me in, and was escorted to my amazing room with balcony and fire pit with the Estate (Beringer) View. Perfect spot to enjoy being outside, and the pool overlooking the vineyard was amazing all day. (I just wish there’s jacuzzi though, would’ve been nicer with a glass of wine) Ate breakfast & dinner at the Acacia Restaurant. Chilaquiles, Croissant Bread Pudding French Toast, Healthy Elvis Banana & Almond Toast are my fave for breakfast. Make sure you don’t skip their Signature Juices: Herb Tonic & Carrot Turmeric are amazing! I had Mezcal Negroni while waiting for my Scallops & Bacon (which is my top fave, though they’re all delicious!!) and IBERICO Pork Schnitzel first night - then Jamon IBERICO (which is another fave) and Risotto the following night with a rosé. Service was friendly and exceptional! From Marcos, Morgan, James, Max & Alana at Guest Services. Brittany, Stephen, Samantha, Harrison and Matt in Acacia. All the friendly Valet and Housekeeping staffs that greets with a smile. BTW. Love the Complimentary wine waiting in the room, the macarons every turn down, the bath salt, EVERYTHINGGGGGGGG! This Globalist sure had a great time and will sure come back again and again. 💕
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Date of stay: May 2022Trip type: Traveled
1 Helpful vote
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Response from Ty Accornero, General Manager at Alila Napa Valley
Responded 2 weeks ago
Raymond, first and foremost, thank you for your loyalty to Alila and Hyatt. We also thank you for taking the time to share the many enjoyable elements of your stay, as well as recognize the various team members who provided exceptional service. We are truly delighted that everything from the service and accommodations to dining and in-room details was a 10/10. We look forward to having you as our guest at Alila Napa Valley again in the near future.
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Rbakken wrote a review May 2022
Princeton, New Jersey266 contributions94 helpful votes
This was our first time staying in St. Helena and at an Alila property, and our experience was one of the best. We were fortunate to be able to be upgraded to two Jr. Suites that had amazing views of the vineyard as well as wraparound balconies with tables, lounge chairs, and firepit. As a Hyatt Globalist, many of the same benefits applied for this stay. The Alila team were very welcoming on our arrival - valet is available if needed and Tesla chargers are also available. The property is adult-only so evenings were quiet with excellent ambiance. It is only a short walk into town which we did during the day as well as for dinner. Brunch at Acacia was excellent, we also tried for dinner. We appreciated the excellent service and room options - can't wait to return again on a future trip!
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Date of stay: April 2022
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Response from Ty Accornero, General Manager at Alila Napa Valley
Responded May 16, 2022
We are honored to have served as your introduction to both St. Helena and the Alila brand of luxury resorts around the world, and thrilled that it was one of your best travel experiences to date. It sounds as though you were able to take advantage of everything Alila Napa Valley has to offer, from the private guestroom fire pits and world-class dining at Acacia House to our walkable location to downtown St. Helena. We look forward to welcoming you back soon.
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Shannon M wrote a review May 2022
Oakland, California3 contributions2 helpful votes
Wow. This quiet and stunning spot blew away all expectations. As a luxury property, you expect great service, and this boutique hotel takes it up a notch by providing personal and unscripted service. You feel genuinely welcomed by a staff who feel authentic and relaxed. The rooms are so well appointed and comfortable. The small touches add up to one of the best hotel experiences to be had in wine country. We did have to step briefly away from their well curated wine list to try the margarita with “salt air.” It’s possible I might never find a better crafted cocktail. Well done Alila!
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Date of stay: May 2022Trip type: Traveled
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Response from Ty Accornero, General Manager at Alila Napa Valley
Responded May 16, 2022
Shannon, we are elated that your time at Alila Napa Valley well exceeded all your expectations of a luxurious wine country retreat. It is incredibly rewarding to hear that our team’s personalized service and attention to detail were the most extraordinary aspects of your stay, as these are the hallmarks of the Alila experience. And we are so glad you had the opportunity to try Acacia House’s margarita, another hallmark of our resort and well known as one of the area’s best cocktails.
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DRBMD wrote a review May 2022
Voorhees, New Jersey4 contributions
Really unique experience! Beautiful room with the most wonderful views James was excellent and went above and beyond . Would highly recommend for an adults only vacation!! Service was exceptional! Thank you!!!
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Date of stay: April 2022
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Response from Ty Accornero, General Manager at Alila Napa Valley
Responded May 16, 2022
We are delighted to learn that your stay at Alila Napa Valley was nothing short of amazing. We are grateful to have earned your recommendation as the perfect resort for an adults-only vacation, and hope to see you here again the next time you are in need of such an escape.
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PRICE RANGE
$1,409 - $2,100 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaNapa ValleySt. Helena
NUMBER OF ROOMS
68
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Frequently Asked Questions about Alila Napa Valley
Which popular attractions are close to Alila Napa Valley?
Nearby attractions include Woodhouse Chocolate (0.5 miles), Robert Louis Stevenson Museum (0.5 miles), and Cameo Cinema (0.6 miles).
What are some of the property amenities at Alila Napa Valley?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Alila Napa Valley?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Alila Napa Valley?
Guests can enjoy an on-site restaurant and breakfast during their stay.
What are some restaurants close to Alila Napa Valley?
Conveniently located restaurants include Market, The Model Bakery, and Cook St. Helena.
Are there opportunities to exercise at Alila Napa Valley?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is Alila Napa Valley located near the city center?
Yes, it is 0.5 miles away from the center of St. Helena.
Are any cleaning services offered at Alila Napa Valley?
Yes, dry cleaning and laundry service are offered to guests.
Does Alila Napa Valley offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Alila Napa Valley?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Alila Napa Valley?
Many travelers enjoy visiting Bale Grist Mill State Historic Park (2.8 miles).