Alila Napa Valley
1915 Main Street, St. Helena, CA 94574
Full view
View all photos (493)493
Room & Suite (187)
Dining (27)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
View prices for your travel dates
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
About
#3 of 20 hotels in St. Helena
Location
4.8
Cleanliness
4.9
Service
4.6
Value
4.3
Travelers' Choice
In the heart of California wine country, worlds converge at Alila Napa Valley, an intimate adults-only retreat rated four stars by Forbes and named among the top three resorts in Northern California by Condé Nast Traveler. Modern meets traditional in luxurious accommodations impeccably designed with custom Italian furnishings, opulent spa-like bathrooms, and private gas fire pits for every guestroom. Suites overlook the vineyards and historic Beringer estate, easily accessible by footbridge, from expansive wrapround balconies and outdoor soaking tubs.
Town greets country where the vines are at your fingertips and charming downtown St. Helena is within footsteps. And local begets legendary at the acclaimed Spa Alila and Acacia House restaurant, serving modern American cuisine in an antique farmhouse dating back to 1905.
A hallmark of Alila hotels around the world, complimentary Alila Experiences await to more deeply connect guests to the destination. Memorable moments include garden mixology courses, al fresco painting classes, perfume workshops and healing crystal bowl sound baths. When you’re ready to venture into the valley, a curated collection of Alila Journeys offers unparalleled exploration and unprecedented access to local wineries, artisans and guides.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Car hire
Valet parking
Wifi
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Fence around pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast in the room
Outdoor dining area
Wine / champagne
Poolside bar
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Full body massage
Massage
Steam room
Adults only
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Bath / shower
Show more
Room types
Mountain view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Modern
Languages Spoken
English, Spanish
Location
1915 Main Street, St. Helena, CA 94574
Alila Napa Valley
Getting there
Car recommended
Grade: 50 out of 100
50
22 Restaurants
within 0.75 miles
595Reviews3Q+A100Room tips
Reviews
Traveler rating
- 474
- 55
- 28
- 26
- 12
Time of year
Traveler type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
“Spa” consists of one co-ed steam room. No, seriously. Housekeeping, room amenities (eg towels), facilities (one teensy pool) - all abysmal considering it’s a category 8 hotel with a $900 nightly rate. Ceilings are thin. Recommend earplugs. Good things: we had a room with a view of the vineyard. Firepit on porch. Comfy rocking chairs. And overall hotel looks new.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hyatt Hotels and Resorts, Owner at Alila Napa Valley
Responded 5 days ago
Dear samanthatmly! We are very sorry to hear you were disappointed with your stay. We appreciate you choosing to stay with us but apologize that the stay did not meet expectations due to issues with the thin ceilings and room amenities. All comments are communicated to hotel management, so they are aware and to help better our location. We hope to welcome you again the next time you are in the area! Best Regards, Shelly
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
This is my second time staying at Alila Napa, and both times I have had a perfect stay (and I am pretty picky with hotels)! The hotel rooms are so modern, sleek and clean (as well as the entire property). The service is a 10. The hotel room view of the vineyard is gorgeous. The restaurant has the best breakfast/room service (I haven't tried the dinner). The nearby area is amazing and is within walking distance of the St. Helena town and within minutes of amazing vineyards (Duckhorn, etc.). Already planning my next trip back to this hotel!
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Isaiah Morris, Guest Services / Front Office at Alila Napa Valley
Responded Mar 31, 2023
Al, it was truly a pleasure to welcome you back to Alila Napa Valley. We are thrilled that yet again, every aspect of your stay—from the luxurious guestrooms and dining at Acacia House to the elevated service throughout the resort—was exemplary. We eagerly await your next visit.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A must stay in for the Napa Region. I used points to stay here and it was worth every one. If you're planning to spend a lot of time in wineries, this location is in the middle and convenient to all of them by being basically central. The staff is friendly and they made me feel hospitality. Valet included. Steam room was nice for a morning steam. Plenty of free events happening in the morning. The bike for free rental and gym are nice. POOL is also heated!
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hyatt Hotels and Resorts, Owner at Alila Napa Valley
Responded 2 weeks ago
Dear Y6556FTanthonyh, Thank you for taking the time to review our property. We are so glad to hear you enjoyed your stay with us and found our location convenient being centrally located to the wineries. We are also glad to hear the staff provided friendly and hospitable service and that you enjoyed the heated pool, gym, steam room, and free bike rental as well! We hope to welcome you back soon! Warm regards, Melinda
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked a premium room for my wife’s birthday. There was a wedding booked which was not communicated at any point. Staff was completely overwhelmed. They didn’t bring my luggage to my room, valet lost my keys which made us come within minutes of the restaurant canceling our reservations. The wedding venue is right next to the rooms so it was loud all night. Would absolutely not come back again. Extremely disappointed l.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hyatt Hotels and Resorts, Owner at Alila Napa Valley
Responded 3 weeks ago
Greetings Alex L, Thank you for taking the time to review your past stay with us. We appreciate you choosing to stay with us but apologize that the stay did not meet expectations due to issues with our staff being overwhelmed and not bringing your luggage to the room. All comments are communicated to hotel management, so they are aware and to help better our location. If you would like help addressing these concerns, please send a detailed message including dates of stay and the first and last name the room was booked under to propertyreviews@hyatt.com. We thank you for choosing to stay with us and hope to have the opportunity to welcome you back. I hope you have a great day! Warm Regards, Rebecca
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for a 50+ birthday celebration. The property is beautiful, room was gorgeous, concierge was fabulous and booked wine tastings for us. We managed to be there when the pool and outdoor bar were still open. Highly recommend.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hyatt Hotels and Resorts, Owner at Alila Napa Valley
Responded 4 weeks ago
Dear I803VBangelac, Thank you so much for taking the time to share your feedback. We are honored that you chose to stay with us during such a special occasion. I am happy to hear that your girl's week was successful and that you all enjoyed your stay. We hope to have the pleasure of welcoming you back soon. Best regards, Laura
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amazing hotel, location, staff. Everything just works and works well. Staff very attentive to our needs. We had a room with the vineyards view, amazing. Great to have a firepit on the balcony, it was very romantic.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hyatt Hotels and Resorts, Owner at Alila Napa Valley
Responded 4 weeks ago
Dear DKTraveller_ZA, Thank you so much for taking the time to share your feedback. I am delighted to hear that you enjoyed your stay and were pleased with the amazing views. We hope to have the pleasure of welcoming you back soon. Best regards, Laura
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
While the aesthetics of this hotel, and its accommodations, are very pretty and modern, this is far overpriced considering the various other aspects that we found to be important and lacking (ie inconsistent with room turn down, no market / limited to no options for food & bevs on the go, poor breakfast service, limited-to-no activities on property.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hyatt Hotels and Resorts, Owner at Alila Napa Valley
Responded Oct 23, 2023
Hello adamsilverblatt. Thank you for reviewing our property and providing feedback on your recent stay. I am very sorry to hear you did not enjoy your stay. We will use your feedback as a guide for improvement. We hope to welcome you back for a better experience. Kind regards, Larissa
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent valet team. Nice rooms. Nice location and amenities. Decent bar. Pool was comfortable. Disappointing room location (adjacent to a very loud street) given amount paid. Shuttle was not available during any of our 3 requests.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hyatt Hotels and Resorts, Owner at Alila Napa Valley
Responded Oct 22, 2023
Dear X3570VDmikeh, Thank you for your review of our Alila Napa Valley. It is great to hear you found our properties location, rooms, and amenities nice, and our valet team excellent! We apologize for any inconvenience faced with noise, or shuttle during your stay, we will address this with our team as we continue our efforts to enhance our guest experience. We appreciate you choosing to stay with us, and we hope to have the opportunity to welcome you back as our guest in the future! Warm regards, Jamie
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very nice hotel, but no lobby!! We had to sit outside and wait hours for our room to be ready. It was a bit chilly and so we got back in the car and drove for about 1.5 hours to wait it out. This was disappointing.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hyatt Hotels and Resorts, Owner at Alila Napa Valley
Responded Oct 19, 2023
Dear fallbreakfun2023, Thank you for the feedback regarding your recent stay. We are very sorry to hear your issues with checking in. We will be addressing this with our team to ensure it does not happen again. We hope to have the chance to provide a much better experience. Have a wonderful day. Warm regards, Rebecca
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
One of the most amazing properties I have ever been it extremely nice and clean. Staff is very professional and helpful housekeeping is out of the world best of you from your room with a fire pit this property religious a five star I would love to be back.
Read more
Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hyatt Hotels and Resorts, Owner at Alila Napa Valley
Responded Oct 18, 2023
Dear nadermikhaeil, Thank you so much for taking the time to share your feedback. I am so happy to hear that you enjoyed your stay and were pleased with the service provided by our staff. We hope to have the pleasure of welcoming you back soon. Best regards, Laura
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the St. Helena area.
PRICE RANGE
$769 - $1,108 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaNapa ValleySt. Helena
NUMBER OF ROOMS
64
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingALILA NAPA VALLEY - Updated 2023 Prices & Hotel Reviews (St. Helena, CA)
Frequently Asked Questions about Alila Napa Valley
What are some of the property amenities at Alila Napa Valley?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Alila Napa Valley?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Alila Napa Valley?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Are there opportunities to exercise at Alila Napa Valley?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Alila Napa Valley?
Yes, dry cleaning and laundry service are offered to guests.
Does Alila Napa Valley offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Alila Napa Valley?
The staff speaks multiple languages, including English and Spanish.
Is Alila Napa Valley accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.