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Southbridge Napa Valley

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141 Reviews from our TripAdvisor Community

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Showing 137: English reviews
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usa
Reviewed 2 weeks ago via mobile

Many positives here: spacious bedroom with high ceilings, working fireplace, Illy coffeemaker, French doors to small balcony; large bathroom; spotless throughout; pleasant and efficient front desk service; complimentary wifi; visiting privileges at the adjacent spa with excellent pool and gym; easy parking. Some negatives: bedroom furnishings comfortable but boring; bath tub rather than walk-in shower; antiquated and malfunctioning room safe;...

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Helpful?
Thank spencerusa
Marcelle-Southbridge, General Manager at Southbridge Napa Valley, responded to this review

Thank you for staying with us! We would love to have you back.

San Francisco, California
Reviewed 2 weeks ago

The quality of the room was fantastic. Everything was a pleasant surprise, and you should look no further if you want a perfect wine country getaway. It's right in the middle of St Helena, quick walk to everything, and the adjacent jacuzzi was perfect!

Review collected in partnership with this hotel
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Helpful?
Thank Justin M
Marcelle-Southbridge, General Manager at Southbridge Napa Valley, responded to this review

Yes! From Southbridge, to the furthest end of St. Helena, it is only half a mile. Easily walkable and we agree, the Health Spa Napa Valley is the perfect complement to our hotel. Happy Anniversary!!

Seattle
Reviewed 4 weeks ago

I am staying at Southbridge because I am remodeling my home which is 2 blocks away I stayed at the room that faces south at end of hallway above Pizzeria: The room arrangement is odd, the carpets are old and the carpets are wet where they touch the door to south. I am an interior designer and expected a better...

Review collected in partnership with this hotel
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Helpful?
Thank Anne F
Marcelle-Southbridge, General Manager at Southbridge Napa Valley, responded to this review

Thank you Anne! Visit us again at the end of February.... the entire hotel will have fresh new carpets. Good luck with the remodel.

San Francisco
Reviewed 4 weeks ago

When we got to the room it had stains on the rugs and the sheets. It was raining outside so we wanted to stay in and watch a movie on the TV, but there was no on-demand channels. Lastly, the bed was not good quality and kind of stiff like the sheets.

Review collected in partnership with this hotel
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Helpful?
Thank 790blairh
Vacaville
Reviewed January 11, 2017

I wanted to find a hotel that provided a beautiful scene of Napa, a cozy room with a charming decor, a fireplace and a grand bathroom. Unfortunately, the place was bland. Old carpets, out dated furniture, a broken cord to pull the shades from terrace door, decoration just blah, fireplace had no character and the bathroom, or shower I should...

Review collected in partnership with this hotel
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Helpful?
Thank yolandal17
Marcelle-Southbridge, General Manager at Southbridge Napa Valley, responded to this review

Thank you for your note. I am sorry that you did not find your room to be cozy. Indeed, part of our fantastic location is that we are walking distance to downtown St. Helena and we are able to enjoy all the hustle and bustle of a small town main street.

Redwood City, California
Reviewed January 10, 2017

Very clean rooms, comfortable bed, vaulted ceilings, good wifi, tasty breakfast (but repeated both mornings) - great location just a short walk to downtown - hotel provided umbrellas came in handy. Plenty of free parking, good tasting recommendations from the staff - minor complaint of the noisy garbage/recycling center below our window. Great value for an off-peak stay.

Review collected in partnership with this hotel
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Thank tycef
Marcelle-Southbridge, General Manager at Southbridge Napa Valley, responded to this review

Yes! Umbrellas were certainly needed while we enjoyed an unprecedented winter rain storm. So glad that did not keep you from enjoying your stay and exploring downtown!

High Point, North Carolina
Reviewed January 4, 2017

Room was extremely well appointed. Staff were very cordial and helpful with tasting room and restaurant suggestions. Would definitely stay there again. Very good bargain compared to comparable area hotels. Very good breakfast with variety of options.

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Helpful?
Thank Don B
Marcelle-Southbridge, General Manager at Southbridge Napa Valley, responded to this review

Delighted that you enjoyed your stay! Cheers to 2017!

San Jose, California
Reviewed December 30, 2016

My wife and I stayed here for a wine tasting trip. The hotel was in a perfect spot in St. Helena. It is next door to Merryvale winery (so we could do a quick tasting before dinner). It is also attached to a pizzeria Tra Vigne, which also provides room service to the rooms (we did not use that). The...

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1Thank raider781
Marcelle-Southbridge, General Manager at Southbridge Napa Valley, responded to this review

Location, location, St. Helena! Glad you were able to explore the local offerings of wine tasting and dinner. Next time, stay longer to soak in some spa treats!!

Mi9lpitas, CA
Reviewed December 21, 2016

Our stay was to getaway and enjoy the spa services and have a walking access to the many restaurant's and shops of the best town in Napa, St Helena. Our room was comfortable and well decorated with a beautiful view. The spa facilities were the best and we were able to use the work out facilities, steam bath, pool and...

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Helpful?
Thank johncC7668WL
Marcelle-Southbridge, General Manager at Southbridge Napa Valley, responded to this review

Thank you for joining us and visiting the Spa... treats for everyone this holiday season!

Taipei
Reviewed December 3, 2016 via mobile

We made reservations through Hotels.com and although the information listed said that we will be charged upon check in or check out I was surprised to find a $300 charge from this hotel on my credit card. This was not authorized. After a phone call to them they said it was their policy but I guess letting you know that...

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Helpful?
Thank Ehart002
Marcelle-Southbridge, General Manager at Southbridge Napa Valley, responded to this review

Indeed, requiring a deposit for the first night of room and tax is a standard practice. I am sorry you did not see that note as it is included with all confirmations. The deposit guarantees that a beautiful room will be ready for you at check in. Refunds are issued as soon as cancellations are made - please call me...

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Amenities

Highlights
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Spa
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
Southbridge Napa Valley is located on Main Street in the historic town of St. Helena in the heart of America's most famous wine growing region. ... more   less 

Additional Information about Southbridge Napa Valley

Address: 1020 Main St, St. Helena, CA 94574-2011 (Formerly Inn at Southbridge)
Location: United States > California > Napa Valley > St. Helena
Price Range: $303 - $511 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southbridge Napa Valley 4*
Number of rooms: 21
Reservation Options:
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Also Known As:
Inn At Southbridge Hotel St. Helena
Southbridge Inn
Southbridge Napa Valley St. Helena, CA
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Questions & Answers

Here's what travelers have asked, with answers from Southbridge Napa Valley staff and other travelers.
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Questions? Get answers from Southbridge Napa Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“all rooms are great”
 of 5 bubbles 712sherryb, Sep 12, 2016 | Read review
“Second building above pool & courtyard. Not over restaurant.”
 of 5 bubbles 1nittyo, Jul 14, 2016 | Read review
“Room #7 was perfect as it is at the end of a hallway and quiet!”
 of 5 bubbles 60713J_m, Jul 13, 2016 | Read review
“rooms overlooking the parking lot are quieter”
 of 5 bubbles marcioo172, May 29, 2016 | Read review
“Better to face the parking lot. It is cheaper and quieter. Do not take a room over the restaurant.”
 of 5 bubbles lagunaldy, May 9, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question