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All reviewsscott's seafoodsacramento riverclaw foot tubself parkingfire pitseparate showerriver viewrain showerheavenly bedwhite tunajunior suitepoop bagsresidential neighborhoodhotel groundshave stayed here many timesupon checka king size bed
The rooms are very nice. They are not minimalist or modern styled rooms, so don't stay here if that's what you prefer. The staff is fairly nice and they have valet and self-parking available. The self-parking can get full at night, so beware, you might...More
Loved the room; it was clean and nicely decorated The staff was nice and helpful. Parking was difficult because there was limited spaces and it was tight (for our SUV). The location was convenient. The loud freeway was not noticeable in the room.
My family and I decided to do a last minute trip this weekend and we picked Sacramento because of the variety of activities! We chose the Westin because we are Platnium members and stay at Westins a lot. Overall, the hotel was nice and clean,...More
2 Thank Boston061816
Response from AngelaWelch_Westin, Front Office Manager at The Westin SacramentoResponded April 16, 2018
I am sorry to hear about the break-in to your vehicle. I understand you have been in correspondence with the Front Office Manager already, and I can assure you that we take our guest security seriously and are doing everything in our power to prevent...More
Cool location along the river; nice common areas, including lobby and outdoor gathering spots. Customer service is friendly, although actual solutions are a bit lacking.
Needs improvement per our experience:
The parking situation is not great- we don’t mind walking but the actual...More
1 Thank Ams_RT
Response from Sophia E, Front Office Manager at The Westin SacramentoResponded April 16, 2018
Thank you for taking the time to send us your feedback of your recent visit. We do apologize for all the issues that you have faced and assure you that they will not be ignored. This room will be a high priority for...More
The customer service at this hotel is top notch, and while I had a few minor issues while staying at the hotel, my bathroom plug didn’t work, (but they promptly sent a very nice person to fix it) and I was not impressed with the...More
The small parking lot will not be able to handle that size of vehicle with a trailer. I had a hard time finding a spot to park a compact car when I stayed there. The parking lot gets pretty full with restaurant and hotel... More
The small parking lot will not be able to handle that size of vehicle with a trailer. I had a hard time finding a spot to park a compact car when I stayed there. The parking lot gets pretty full with restaurant and hotel guests competing for a spot and it's a tight parking lot.
But there is a service road in front of the restaurant that you may be able to use.
If you booked a Junior suite, you will definitely have a fireplace. Also, the Junior suite with the River view will have a balcony; the Junior suite with the traditional park view will not have a balcony... More
If you booked a Junior suite, you will definitely have a fireplace. Also, the Junior suite with the River view will have a balcony; the Junior suite with the traditional park view will not have a balcony. The King beds with the River view will not have the fireplace, but will always have a balcony.
Hopefully this clears up any confusion. Please call us directly at (916) 443-8400 if you have any more questions. Thank you choosing to stay with us!
Front Office Manager
The Westin Sacramento