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Extended Stay America - Sacramento - Northgate

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Traveler (39)
Room & Suite (27)
Dining (1)
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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Breakfast included
Free Parking
Wheelchair access
Pets Allowed ( Dog / Pet Friendly )
Free High Speed Internet (WiFi)
Self-Serve Laundry
Business Center with Internet Access
Laundry Service
Non-Smoking Hotel
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Room features
Kitchenette
Non-Smoking Rooms
Microwave
Suites
Family Rooms
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Location
Full view
Getting there
Sacramento Intl Airport7 mi
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Reviews (106)
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All reviews grab and go a great place to stay southgate housekeeping closet
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1 - 5 of 106 reviews
Reviewed September 25, 2018

Someone used my debit card to charge $1,000 fraudulent charges for staying here. Staff essentially put me on hold and never came back (twice) when I called to report the crime. It's unfortunate that their practices to ID and verify card holders is not more...More

Date of stay: September 2018
Thank mandy m
Response from 00esa, Manager at Extended Stay America - Sacramento - NorthgateResponded September 28, 2018

Thank you for bringing this to our attention. We take the security of our guests and their property very seriously. As a result, please allow us some time to look into this matter further so that we can properly address your concerns. Hotel Management

Reviewed July 21, 2018 via mobile

Made my reservation on Monday (7/16) for a one night stay on Saturday (7/21). Check in time is stated to be 3PM. Arrived at the property around 5PM exhausted from a day of traveling and the person at the front desk told us that our...More

Date of stay: July 2018
Thank lynna365
Response from 00esa, Manager at Extended Stay America - Sacramento - NorthgateResponded July 23, 2018

Lynn, we cannot apologize enough for the poor service you received during your stay with us. Your comments have been shared with our team to be sure we meet the high standards you expect from our brand every single stay. We are committed to making...More

Reviewed April 4, 2018

Room not very clean. Loud, inconsiderate, guests who seem to be up all night. Children that don't attend school? Outdoor trash cans filled with liquor bottles. Neighborhood is rough, so is client base.More

Review collected in partnership with Extended Stay
Date of stay: April 2018
2  Thank 604timothyl
Response from 00esa, Manager at Extended Stay America - Sacramento - NorthgateResponded April 5, 2018

Timothy, thank you for reviewing us. We sincerely apologize that your room was not serviced and cleaned to the level it should have been and for the noise issue you encountered during your stay. Please be assured your concerns have been communicated to our housekeeping...More

Reviewed March 10, 2018

The front desk clerk (Alexis) was great and went the extra mile to assist us with professionalism and always kind. Alexis walked me through going to the website to sign a 3rd party authorization form. The hotel and rooms are very clean and cozy.More

Review collected in partnership with Extended Stay
Date of stay: March 2018
Thank j0rnelas
Response from 00esa, Manager at Extended Stay America - Sacramento - NorthgateResponded March 11, 2018

Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service provided by Alexis. We will share your compliments. Thanks...More

Reviewed March 8, 2018

The only think it had going for them was the heater at least worked. Had my truck broken into and property stolen in the 4 hours I was there. No bed cover, only a sheat, very basic hotel room. I have called over 12 times...More

Date of stay: February 2018
Thank aafreric
Response from 00esa, Manager at Extended Stay America - Sacramento - NorthgateResponded March 14, 2018

Thank you for bringing this to our attention. We take the safety and security of our guests and their property very seriously, and we will take the necessary actions to ensure this is properly addressed. Hotel Management

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Room Tips
"do not stay here"
aafreric
Mar 8, 2018
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"I only know about my room"
aradia2018
Feb 21, 2018
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"Definitely get a room facing North. Better views and fresh air!"
markQ6460RN
Mar 29, 2017
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"Go to west el camino or west Sacramento or Arden way if you want a better experience"
Divinehope
Nov 18, 2016
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PRICE RANGE
$80 - $97 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay america sacramentosacramento extended stayextended stay sacramento
LOCATION
United StatesCaliforniaSacramento
NUMBER OF ROOMS
1
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