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Hilton Sacramento Arden West

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Hilton Sacramento Arden West
Hilton Sacramento Arden West
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749 Reviews from our TripAdvisor Community

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Showing 739: English reviews
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ukiah, United States
Reviewed yesterday NEW

The hotel charged too much but did not deliver the quality. It is over rated. The staff is not friendly nor helpful. The room is small and old. I would not recommend this hotel to anyone. It was a disappointment.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank traceyt24
HOTEL’S FAVORITE REVIEW
Reviewed December 6, 2016 via mobile

This was my first time staying at this particular Hilton.Not being particularly familiar with the Sacramento area I was relieved that the conference was at a large hotel like Hilton,as a prior conference some years ago left me in a not so great hotel in a sketchy part of town. I stayed for 2 nights in a nice room on...

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Helpful?
1Thank Karen P
About Hotel's Favorite Review
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Karen P, Thank you for your review. We appreciate that your group choose the Hilton Sacramento for your conference. We are delighted to hear that you enjoyed the facility and our services. We look forward to welcoming you back in the future should your travels bring you back to the area.

San Francisco, CA
Reviewed 3 days ago NEW

Stayed here for a 2 day business conference. The hotel was very clean, staff very friendly. Received a free room upgrade which was very appreciated and got to use the executive lounge which had wonderful hot & cold beverages available, good breakfast options, and evening snacks. The beds were comfortable, and rooms had plenty of space to work. The fitness...

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Helpful?
Thank stevenroz
Houston, United States
Reviewed 5 days ago NEW

Everyone at this Hilton location was extremely helpful and attentive. My room was very nice, quiet and ready upon arrival. Our meeting room was properly equipped and set up perfectly. The lunch service was very tasty, delivered on time and well received.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank karenre2017
Napa, CA, United States
Reviewed 5 days ago NEW

Overall, the hotel was excellent and we paid a reasonable rate. Rooms were clean and spacious ... nice to have a mini-fridge in room for cold waters and dinner leftovers. Use pool/hot tub which were very nice. Staff was very friendly and professional.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Keivn M
Pasadena, United States
Reviewed 1 week ago

Upgrade of hotel is modern and of high quality. Rooms are well designed with new amenities and quality materials and detailing. Staff is experienced and professional, its nice to have a quality Hilton property in Sacramento, CA

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank gaylairdc
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Guest, Thank you for taking the time to review us through Trip Advisor. We appreciate your kind words about the hotel and staff. We hope you will join us again soon.

Richmond, California
Reviewed 1 week ago

Great hotel. Quiet, and comfortable room. Large windows with plenty of light. Very helpful staff and tasty food. One of the best Hilton's I've stayed at for service -- professional and friendly. Great shopping nearby.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 40jeanmarieh
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Guest, Thank you so much for the glowing review. We are happy that you had a great stay. We hope to see you again soon.

Las Vegas, Nevada
Reviewed 1 week ago

The hotel was nice. It sits not far from a mall and restaurants. The room was spacious, but the shower beads require replacement. Front weakness helpful and the hotel employees walking around were approachable.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank jameskA8948FA
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us through Trip Advisor. We are pleased to hear you had a good visit and we hope to see you again soon.

Grants Pass, United States
Reviewed 1 week ago

You won't be disappointment! Loved the staff they are very helpful and friendly and really loved our room. The beds are very comfy and will definitely stay here again when we travel to Sacramento California.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank jennm982
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Guest, Thank you for your kind review, we look forward to seeing you again should your travels bring you back to the area.

Bakersfield, United States
Reviewed 1 week ago

I went there for a 2-day work conference. Overall the experience was very good. Nice room, delicious food, friendly and professional staff. The only downside is this hotel has 12 floors and 2 elevators, and one elevator wasn't working, so you had to wait a long time for the elevator especially when everyone is checking out. Because this was a...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank rochelleh194
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Guest, Thank you for reviewing the Hilton Sacramento on Trip Advisor. We are pleased to hear that your overall visit was a good one. We hope you will join us again in the near future.

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
The newly renovated Hilton Sacramento Arden West is a full-service Sacramento hotel centrally located in the Sacramento Point West Marketplace. Perfectly located, our hotel in Sacramento has everything within reach with Downtown Sacramento just a quick 4 mile drive away. Providing comfort and luxury to each of our visitors, the Hilton Sacramento is the only full-service, high-rise Hilton hotel in Sacramento. Our Sacramento hotel also offers both business and leisure travelers outstanding accommodations and superior service for an excellent stay in Sacramento, California.Our 100% non-smoking hotel features many amenities for your convenience, including Starbucks Coffee, a complimentary shuttle service to and from the Arden Fair Mall, high-speed wireless Internet access (fees apply), an outdoor pool and deck area with lounge seating, and a modern Fitness. We also provide an onsite gift shop, 18,000 square feet of flexible meeting space, and an open atrium dining area. For our Executive Guests, our Concierge Level features an exclusive lounge area offering complimentary continental breakfast, evening hors d'oeuvres, and late night sweets (Mon-Thu). ... more   less 

Additional Information about Hilton Sacramento Arden West

Address: 2200 Harvard St, Sacramento, CA 95815-3306
Location: United States > California > Sacramento
Price Range: $130 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Sacramento Arden West 3.5*
Number of rooms: 332
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Priceline and Orbitz so you can book your Hilton Sacramento Arden West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Sacramento Arden West Hotel Sacramento
Hilton Hotel Sacramento
Sacramento Hilton
Hotel Style:
#9 Romantic Hotel in Sacramento
#16 Family Hotel in Sacramento
#27 Business Hotel in Sacramento
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Sacramento Arden West staff and other travelers.
3 questions
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Questions? Get answers from Hilton Sacramento Arden West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“always high floor and far from elevators”
 of 5 bubbles stevenroz, 3 days ago | Read review
“Odd numbered rooms don't face the highway”
 of 5 bubbles donw995, 3 weeks ago | Read review
“Look for another property--this Hilton is not up to your standards.”
 of 5 bubbles sgfintl, Dec 10, 2016 | Read review
“Book a room way from Freeway”
 of 5 bubbles 2far, Nov 17, 2016 | Read review
“The front desk help will try to accommodate you with whatever needs you might have.”
 of 5 bubbles Z330FNmichaels, Oct 25, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question