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Crowne Plaza Sacramento

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Crowne Plaza Sacramento
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220 Reviews from our TripAdvisor Community

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Showing 215: English reviews
Temecula, California
Level Contributor
121 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed April 7, 2016 via mobile

Staying here for a week for business. Just an average hotel. No refrigerator , safe or microwave. However it is clean. They have a breakfast that is just shy of $12. It is what every other hotel offers for free as a continental breakfast. In all honesty, breakfast is poor to marginal at best. I would say go a block... More 

Helpful?
Thank Steve R
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you very much for staying with us. We do have refrigerator/microwave units available to put in your room upon request. Just contact the Front Desk. We also have complimentary safe deposit boxes available at the Front Desk. We do offer packages that include our buffet breakfast. If you prefer; you can purchase the breakfast buffet or a variety of... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 2, 2016 via mobile

PLEASE READ!!!! My experience was horrible at this hotel..I Googled hotels near me the price comes up as $79 so I call them , tell them I found them onLine and ask if there is any vacancies . They tell me yes , so I go there rent a room . They didnt tell me the price or give me... More 

Helpful?
2 Thank Jesse b
pchand, Manager at Crowne Plaza Sacramento, responded to this review

We are very sorry about the confusion regarding online special rates and walk-ins. Our desk agent should have done a better job explaining this and told you exactly what your rate would be before checking you in. They should have also told you about our packages that include breakfast. We sincerely apologize if they did not do that. More 

Anaheim
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed March 30, 2016

On March 6th, 2016, I stayed at the Crown Plaza, Northeast, in Sacramento, CA. The first think I noticed when I walked into the lobby was that it felt cold and uninviting. It was very industrial, with grays and whites throughout the space. The space was large and to the left was a small check in counter. I approached the... More 

Helpful?
Thank Robert Y
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you very much for taking the time to write about your experiences at our hotel. We must apologize for the lack of service that you describe. We know that you find this unacceptable and so do we. Your comments will be the sole focus of a meeting with our Front Office Manager and Food & Beverage Director to address... More 

Level Contributor
2 reviews
3 of 5 stars Reviewed March 21, 2016 via mobile

So the lobby of the hotel is very nice along with the grill and the bar the staff was very nice and very helpful dressed very professionally men in sports jackets with a tie or bowtie women dress for a desk job. My checking with smooth with no issues. My room was okay there was a very strong musty smell... More 

Helpful?
Thank Marlaney D
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you for taking the time to write about your recent stay with us. We're glad you were impressed with our staff. However; we must apologize for the conditions you describe in your room. The min-fridge and microwave should NOT have been left on a luggage cart and should have been clean and fresh before being delivered to your room.... More 

Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 19, 2016 via mobile

My husband and I stayed here and I am very happy with my experience Crowne Plaza. We had a nice comfy king size bed with several outlets which my husband and I needed. Wolfgang Puck self made coffee was a delight! I was given a king sized bed with 2 phones and alarm clock/radio/CO player. I'll definitely come back!

Helpful?
Thank Nia E
Homewood, California
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed March 17, 2016

I stayed here last week while at a training course in the area. This is a decent hotel. Nothing special. The layout is very confusing at first. It took a while to even find the elevators. They can be really slow sometimes. The rooms are good. I didn't hear any noise from outside the room, except from the freeway, which... More 

Helpful?
Thank Jace M
Redding, California
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 10, 2016 via mobile

I am here for a 2 week training..10 nights. The lobby is nice modern and clean. I have a standard king room on fourth floor. The floor is not vacumed each day and furniture has several scuffs but otherwise room is average to large and nice. I had heard they don't have fridges in the rooms but I had also... More 

Helpful?
Thank Chris M
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you for taking the time to write about your stay with us. We understand that you are not satisfied with portions of you stay and we will do out best to improve things for you this week. We understand that you want one of our portable refrigerators in your room. Unfortunately; we were unable to accommodate you last week... More 

Boise, Idaho
Level Contributor
63 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed February 29, 2016

Here on business and only had a few choices in the immediate area. The hotel and room were clean, the desk staff was pleasant, and the amenities fairly good. While not at the level of some Crowne Plaza hotels in the chain, I think this is a good value for this area when compared to other options.

Helpful?
Thank Lead63
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you for taking the time to write about your stay with us. We're glad that you were impressed by our staff and satisfied with our amenities. We hope you'll choose to stay with us again on your next trip. More 

Dallas, Texas
Level Contributor
286 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed February 22, 2016

Stayed over a night where I was told they were completely full. Isn't that what a hotel wants all the time, and when they should be at their best? Unfortunately they couldn't handle it. Calls down to the front desk went often unanswered - just kept ringing for minutes upon minutes. Attempted to order room service for dinner. First call... More 

Helpful?
Thank oceanpalace
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you for staying with us and for writing about your experience. Obviously; we did not have enough staff on duty to handle the amount of business during your stay. For that we sincerely apologize. We are reviewing staffing levels to better match our occupancy. We appreciate your patience and you alerting us to your frustrations. Thank you for helping... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed February 7, 2016 via mobile

While the lobby may look great the hallways, elevator, & room make you realize the why you got such a value. Lots of marks on the walls and paint that has been splashed over signs. The wallpaper is peeling everywhere and there is an over all sense that the bare minimum has been done to keep it clean. We could... More 

Helpful?
Thank Ann K
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
****The Hotel just finished multi-million dollar renovation*****Centrally located off I-80 and Madison Avenue, the Crowne Plaza Sacramento is situated between downtown Sacramento and Roseville. This Sacramento hotel is just 15 minutes from the Sacramento International Airport (SMF), and six miles from Cal Expo. The Crowne Plaza is a preferred hotel for McClellan Business Park travelers and those visiting the Natomas Business Park. Join us in our Arbor Grille© for fantastic California cuisine. Enjoy Arbor Grille for your favorite beverage and nightly drink specials. In-room dining is also available. Maintain your exercise regime in our workout room or visit California Family Fitness across the street at a special guest rate. Swim year round in our outdoor pool and relax in the whirlpool spa.Businesses near hotel: Northrup Grumman, Raytheon, Sears, Lowes, SBC, Hewlett Packard. Points of interest near hotel: Thunder Valley Casino, Sunrise Shopping Mall, Galleria Shopping Mall, Arden Faire Mall, American River College, Historic Old Sacramento, Cherry Island, Freedom Park, Maidu Park, Skatetown, Arco Arena, Sacramento State University. Recreation near hotel: Century movie theaters, Haggin Oaks Golf Courses, Scandia Miniature golf and batting cages, Mardi Gras Bowling Lanes, McClellan Aviation Museum, Discovery Museum Science & Space Center. Earn $25 of free gas daily reserve our Gasoline Packages today! ... more   less 

Additional Information about Crowne Plaza Sacramento

Address: 5321 Date Ave, Sacramento, CA 95841-2512 (Formerly Holiday Inn Northeast Sacramento)
Location: United States > California > Sacramento
Price Range: $86 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Sacramento 3.5*
Number of rooms: 230
Reservation Options:
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Also Known As:
Crowne Plaza Sacramento Hotel Sacramento
Holiday Inn Sacramento
Sacramento Holiday Inn
Hotel Style:
#3 Green Hotel in Sacramento
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