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Crowne Plaza Sacramento

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Crowne Plaza Sacramento
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200 Reviews from our TripAdvisor Community

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Showing 195: English reviews
2 reviews
2 of 5 stars Reviewed 4 days ago NEW

Not very satisfied with this hotel. The room we stayed in was expensive, and although it was dressed up to look fancy, parts had clearly not been remodeled. The air conditioning vent was extremely noisy, and since it was on the top floor there were no widows that opened. Without the noisy air conditioning on, it was very stuffy. Although... More 

Helpful?
Thank ayla j
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you for telling us about your stay. We're very sorry that you were not happy with your room and hope that the noise from the air conditioner was not too disturbing. Please know that we do have mini-fridge/microwave units available upon request: based on availability. Once again; please accept our sincere apologies. More 

Maxwell, California
1 review
5 of 5 stars Reviewed 1 week ago

Great hotel. Big room, nice big bed I just enjoyed the stay there. I would so recommend this hotel. Great location as well not to far from freeway and fast foods. Restuarant there is yummy. Great food.

Review collected in partnership with this hotel

Helpful?
Thank aracelialcaraz09
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you so much for your very kind review. We appreciate your recommendation and look forward to having you stay with us again on your next trip. More 

San Jose, California
1 review
4 of 5 stars Reviewed 1 week ago

the room was excellent. The cafeteria was so so . The cafeteria had a limited menu prepared with limited skills. The room , however , was extremely comfortable . The beds were extremely comfortable, The bath room was equipped with an excellent shower

Review collected in partnership with this hotel

Helpful?
Thank william494
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you very much for the 4 star review. We're happy that you enjoyed your room and were comfortable with the bed. However; we're sorry that you were not impressed with our restaurant. We hope that it may have just been our chef having a bad day. Please consider trying us again on your next trip. Thanks again for staying... More 

Fresno, California
1 review
4 of 5 stars Reviewed 1 week ago

After seeing blood and dirt on the pillows of the hotel I was supposed to stay at, I quickly searched for an alternative. I found this hotel and everyone was great. They made sure I was taken care of. Lizeth and Riyleen were awesome to deal with and made every effort to accommodate me.

Review collected in partnership with this hotel

Helpful?
Thank thomaswilson74
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you very much for your kind words. We're sharing your comments with our management team to insure that the employees you mentioned get the recognition they deserve. We hope you'll choose to stay with us again on your next trip. More 

Baton Rouge, Louisiana
1 review
4 of 5 stars Reviewed 1 week ago

We chose this hotel because it was at a location that was central for city travel during our trip. The service was great. The hall and room had a musty "older building" smell, but it wasn't strong enough to be offensive. The breakfast buffet was very good. We used it every day. The workout room had a variety of equipment... More 

Review collected in partnership with this hotel

Helpful?
Thank gayles648
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you very much for the 4 star review. We're glad you enjoyed the breakfast and the workout room. We also appreciate your kind words about our staff and look forward to having you with us again on your next trip. More 

1 of 5 stars Reviewed 1 week ago via mobile

I requested pool towel but was denied because a group had all of them. Really? I requested a wake-up call. They did not set it. I called 20mins after I was due to get it to ask why it was missed. Man at front desk was rude and snappy. There is a tent card in room that says that wake-up... More 

Helpful?
Thank Jennifer B
Houston, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

the room was very comfortable. The staff was very kind and helping. Service over all was excellent. I will definitely be continuing to stay here. I did not get a chance to eat downstairs, but next trip I definitely plan to.

Review collected in partnership with this hotel

Helpful?
Thank 522josiahc
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you very much for the 5 star review. We're glad that you were happy with our service and look forward to having you stay with us again. We'll save a table for you in our restaurant. Thanks again. More 

Dallas, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

I was very pleased with my stay. The hotel is not fancy but it is clean, comfortable and the staff from the reception to the restaurant are professional and provided excellent service. I worked from my room each night as well as watched Netflix and found the internet more than enough to have seamless streaming. Its not the Ritz but... More 

Review collected in partnership with this hotel

Helpful?
Thank joshf386
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you for taking the time to write such a nice review. We appreciate the kind words about our staff and we're glad you were satisfied with the wifi. We hope you'll choose to stay with us again on your next trip. More 

Reno, Nevada
1 review
5 of 5 stars Reviewed 2 weeks ago

We stood for 1 night but it was great. We would love to come back next time we are in town. The room was clean and comfortable. The gentleman at the front desk was very nice. the breakfast buffet was good as well.

Review collected in partnership with this hotel

Helpful?
Thank nanabby91
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you very much for your kind review. We would love to have you stay with us again on your next trip. Thanks again. More 

El Monte
1 review
5 of 5 stars Reviewed 2 weeks ago

Awesome staff, everyone working at the hotel is friendly and professional. If you can find this for a good price, book it, you will not be disappointed. The only thing I was not completely satisfied with was the bed. The mattress wasn't as comfortable as I would have liked it to be.

Review collected in partnership with this hotel

Helpful?
Thank gadier
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you very much for your 5 star review. We're glad that you were impressed by our staff (so are we). On your next trip: please let us know if you are not happy with your bed. We'll do our best to find a room with a bed that might be more comfortable for you. Thanks again. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
****The Hotel just finished multi-million dollar renovation*****Centrally located off I-80 and Madison Avenue, the Crowne Plaza Sacramento is situated between downtown Sacramento and Roseville. This Sacramento hotel is just 15 minutes from the Sacramento International Airport (SMF), and six miles from Cal Expo. The Crowne Plaza is a preferred hotel for McClellan Business Park travelers and those visiting the Natomas Business Park. Join us in our Arbor Grille© for fantastic California cuisine. Enjoy Arbor Grille for your favorite beverage and nightly drink specials. In-room dining is also available. Maintain your exercise regime in our workout room or visit California Family Fitness across the street at a special guest rate. Swim year round in our outdoor pool and relax in the whirlpool spa.Businesses near hotel: Northrup Grumman, Raytheon, Sears, Lowes, SBC, Hewlett Packard. Points of interest near hotel: Thunder Valley Casino, Sunrise Shopping Mall, Galleria Shopping Mall, Arden Faire Mall, American River College, Historic Old Sacramento, Cherry Island, Freedom Park, Maidu Park, Skatetown, Arco Arena, Sacramento State University. Recreation near hotel: Century movie theaters, Haggin Oaks Golf Courses, Scandia Miniature golf and batting cages, Mardi Gras Bowling Lanes, McClellan Aviation Museum, Discovery Museum Science & Space Center. Earn $25 of free gas daily reserve our Gasoline Packages today! ... more   less 

Additional Information about Crowne Plaza Sacramento

Address: 5321 Date Avenue, Sacramento, CA 95841 (Formerly Holiday Inn Northeast Sacramento)
Location: United States > California > Sacramento
Price Range: $94 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Sacramento 3.5*
Number of rooms: 230
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com, Agoda, TripOnline SA, Hotwire, Travelocity, Priceline, Expedia and Odigeo so you can book your Crowne Plaza Sacramento reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Sacramento Hotel Sacramento
Holiday Inn Sacramento
Sacramento Holiday Inn
Hotel Style:
#3 Green Hotel in Sacramento
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