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Holiday Inn Sacramento-Capitol Plaza

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300 J Street, Sacramento, CA 95814
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Holiday Inn Sacramento-Capitol Plaza
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300 Reviews from our TripAdvisor Community

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Virginia City, Nevada
Level Contributor
64 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

All service beginning with reservation staff, to front desk staff were less than friendly The service at this hotel was poor was worst and barely helpful, at best. This was my birthday trip, for myself and my husband. The poor service began with less than helpful reservation agents (two calls were made). It was made very clear this was a... More 

Helpful?
Thank Stacy F
Lizjqh, General Manager at Holiday Inn Sacramento-Capitol Plaza, responded to this review

Thank you for taking time to let us know about your recent visit to our hotel. I must say I am very disappointed in my team. I do expect a higher level of service than what your received and can't tell you how sorry I am that your birthday celebration was not more memorable. Please contact me at saccp@atriumhospitality.com or... More 

Dana Point, California
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is near the freeway, and has convenient parking. It is also adjacent to a shopping mall, although many of the stores have closed. Macy's was open, and well-stocked. There are quite a few restaurants within walking distance, as are the restaurants of Old Town. There are many more within a short drive. The room was clean and nicely... More 

Helpful?
Thank DennyCraneEsq
Lizjqh, General Manager at Holiday Inn Sacramento-Capitol Plaza, responded to this review

Thank you for the review. I am glad to hear you enjoyed our location and hope to see you back again. More 

Minneapolis, Minnesota, United States
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Pros: I arrived without a reservation and the front desk was able to get me a room and get me checked in right away. The room was spacious and clean. I liked that the hotel was next to Old Town Sacramento as well as Downtown Sacramento. You get the best of both worlds. Old Town Sacramento was sort of deserted... More 

Helpful?
Thank Cece N
Lizjqh, General Manager at Holiday Inn Sacramento-Capitol Plaza, responded to this review

Thank you for the review. I appreciate reading your comments on the hotel. I am glad we were able to accommodate you. I do agree that our location makes it easy to enjoy Old Sacramento and the downtown area. I do apologize that you were not acknowledged in the restaurant, that certainly is not the standard and I will address... More 

Long Beach, California
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is the first time that I have stayed at this property. I go to Sacramento 3 times a year. So the Holiday Inn was chosen by my organization as the place to stay. The pluses were that it is close to Old Town and I have never spent any time in Old Town. My room was large, clean and... More 

Helpful?
1 Thank John K
Napa, CA
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed there for 2 nights on a get away with my wife. It is a hop, step & jump from Old Sacramento. You step out of the hotel and take the pedestrian under-crossing and you're in Old Sac. It is also walking distance to the State Capitol. Our room was nicely appointed and had a comfortable king size bed. Staff... More 

Helpful?
Thank Mikeshar
Carson City, Nevada
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 19, 2015 via mobile

We stayed here the night before the California International Marathon. The rooms were clean and comfortable and parking was convenient. We felt it was in a safe location, however the walk to the convention center early in the morning seemed sketchy. I would stay here again.

Helpful?
Thank Jaqbnimble13
Lizjqh, General Manager at Holiday Inn Sacramento-Capitol Plaza, responded to this review

Thank you for the review. I am happy to hear you enjoyed your stay and the location. I hope you will back again. More 

Rockport, Texas
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 15, 2015

With their rewards program, I had a good room for a good price. I asked and received the pedestrian side of the hotel with good views of downtown. Using the car valet service was convenient and helpful. With its great location, I walked to Old Sacramento several times. I ate one breakfast and had dessert and coffee at hotel restaurant.... More 

Helpful?
Thank laurel46
Lizjqh, General Manager at Holiday Inn Sacramento-Capitol Plaza, responded to this review

Thank you for such a nice review. I am sorry about the fire alarm unfortunately we have to treat them seriously and have no control over the conduct of others. I am glad to hear the staff did respond to a discount. I hope you will visit us again. More 

Level Contributor
5 reviews
5 hotel reviews
3 of 5 stars Reviewed December 15, 2015

Great place if you want to visit Old Sacramento and the Railroad Museum. You literally come out the doors and go under a tunnel and your in Old Sacramento. The hotel has a little shop for convenience and is right by the new Sacramento Kings Arena (NBA).

Helpful?
Thank Tomas M
Lizjqh, General Manager at Holiday Inn Sacramento-Capitol Plaza, responded to this review

Thank you for the review. I am happy to read that you enjoyed our location. I think it is a great downtown spot. I hope to see you back again. More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 3, 2015

The hotel and room were nice and very clean. The beds could use a bit of updating as we could feel some springs. Would recommend swapping out with pillow top mattresses or something with a similar comfort level. During our stay, the fire alarm went off. When contacting the front desk, the informed us it was a false alarm and... More 

Helpful?
Thank Josh T
Lizjqh, General Manager at Holiday Inn Sacramento-Capitol Plaza, responded to this review

Thank you for taking time to review the hotel. Your comments are appreciated. It is nice to hear you enjoyed our location and yes we do have a renovation planned prior to the end of next year. I will certainly share your comments about the food with the culinary team and they will strive to improve the product. I hope... More 

Fresno, California
Level Contributor
116 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed November 24, 2015

If you're taking Amtrak, this hotel is perfectly located a short walk from the station. I do mean it's short....about 5 minutes and easy. The bar off the lobby offers complimentary popcorn and lobby is good place to meet and greet people. One of the biggest advantages to staying here is that Old Town is also a very short walk... More 

Helpful?
Thank Robin F
Lizjqh, General Manager at Holiday Inn Sacramento-Capitol Plaza, responded to this review

Thank you for the review. The team appreciates hearing when our guest enjoy their stay. We hope to see you back again. More 

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