We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The employees were very nice. But the key to the door wouldn't work. The breakfast looked yuck. The bathroom had no counter space for toiletries. The neighbor was playing his bongos at midnight. so didn't get much sleep. Found a hair on the bathtub.More
Response from Jeffrey S, Manager at Arden Star HotelResponded 2 weeks ago
Thank you so much for sharing your experience with us. I'm glad that my staff was very nice, but disappointed that you didn't get much sleep and your room wasn't properly cleaned. This in addition to the other issues you commented on are being addressed...More
The Hotel surprised me when I checked in. The room was excellent and absolutely clean. The service from the staff was beyond none and they were helpful in way possible!!!
We absolutely enjoyed our 5 day stay at this hotel and recommend it to anyone...More
Response from Jeffrey S, Manager at Arden Star HotelResponded October 10, 2017
Hi, Mr. Patel. Thanks for staying with us and for the incredible review and comments. We are so happy that you enjoyed your stay, our hotel and staff. We still have many more positive improvement underway to enhance the hotel and to complete the renovation....More
I went up to the front desk to mention that I needed towels since my family and I were short. A lady named kenia was being rude giving me attitude and was talking on her cell phone. Not to mention she was talking to another...More
Thank Anna H
Response from Jeffrey S, Manager at Arden Star HotelResponded September 25, 2017
Hi, Anna. I hope that you will accept my sincerest apologies for the service that you received by my front desk staff. I am addressing this with all of my staff to assure that this isn't repeated to other guests. I want to personally thank...More
Room Floors we Tiled not carpeted. Big Plus!
Beds were comfortable and it was quiet. Room was a 2 bed and was large
THe bathroom was smaller and the sink was in the bathroom not just outside so makes it a longer "get ready"time. But...More
Thank Randy D
Response from Jeffrey S, Manager at Arden Star HotelResponded August 10, 2017
Thank you so much for the great review and comments. We appreciate hearing your thoughts of our hotel. The renovation is moving steadily ahead and we still have many great things coming. This will include the hallways. They'll get new carpet and luxurious...More
The hotel is under renovation, but any room you stay in is just fantastic. The AC works wonderfully as does the plumbing, the beds are soft and comfortable with ample pillows. If you shut the bathroom door the room can be made nearly black as...More
1 Thank CthulhuLorax
Response from Jeffrey S, Manager at Arden Star HotelResponded July 13, 2017
Thank you for the great comments. You words are so kind and appreciated. We read all of our reviews and whether good or bad, we like to know how we're doing and where improvement is needed. Guests like you, make it all worth it. Your...More
$99 - $158 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, TripOnline SA, Orbitz, Hotwire, getaroom.com, Cancelon and Cheap Tickets so you can book your Arden Star Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.