We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

BEST WESTERN PLUS Sutter House

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
BEST WESTERN PLUS Sutter House
BEST WESTERN PLUS Sutter House
Panoramas (37)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

670 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for BEST WESTERN PLUS Sutter House
See the most recent reviews
Showing 627: English reviews
san Jose, United States
Reviewed 4 weeks ago

We have stayed in Sacramento on a few occasions in the past year and were very happy to find the Sutter House. The parking, the room, the staff was excellent, the location is also very workable for the mid-town and downtown restaurants - all within walking distance. We will be back.

Review collected in partnership with Best Western
 Report
Helpful?
Thank F5643MEmarkc
doris1974, General Manager at BEST WESTERN PLUS Sutter House, responded to this review

Dear Traveler, Thank you for your kind review, we are so happy that you have found us and have become one of our "family". We look forward to welcoming you back!

Napa Valley, California
Reviewed January 18, 2017

in the heart of Sacramento ca close to everything, close freeway access. resturants and night life close by. the breakfast that the hotel serves. nice clean and friendly hotel. secure parking as well. great location

 Report
Helpful?
Thank CasperGraceGGH24
doris1974, General Manager at BEST WESTERN PLUS Sutter House, responded to this review

Dear Traveler, Thank you so much for your kind review and we hope that they next time your travels bring you to Sacramento that you will stay with us!

United States
Reviewed January 17, 2017

This was a reasonably priced hotel. The staff was excellent! Some people in our group were not impressed with the breakfast, but it was listed as a continental breakfast, and it went way beyond that. (No real Gluten free stuff.) This is centrally located, clean and convenient. The rooms are well-appointed. And did I say how great the staff was?

Review collected in partnership with Best Western
 Report
Helpful?
Thank C7806HNlaurens
doris1974, General Manager at BEST WESTERN PLUS Sutter House, responded to this review

Dear Traveler, Thank you for your review, we really enjoyed your group, and we are happy that you chose to stay with us !

Pasadena, United States
Reviewed January 17, 2017

Okay and have stayed at this facility many time and will again. Breakfast could be better with a larger variety of food offerings and hot food. The vending machines are very limited and not well located.

Review collected in partnership with Best Western
 Report
Helpful?
Thank douglashH7552JA
doris1974, General Manager at BEST WESTERN PLUS Sutter House, responded to this review

Dear Traveler, Thank you for your review. We know you have many hotels to choose from and are so happy that you choose to stay with us when your business brings you to Sacramento.

Sacramento, California
Reviewed January 16, 2017

Hotel was pleasant and great location from Downtown Sacramento. staff was helpful and professional to my stay. The Breakfast was great and many variety of choices to enjoy a meal. My hotel room was clean and cozy.

Review collected in partnership with Best Western
 Report
Helpful?
Thank eliasv28
Santa Monica, California
Reviewed January 9, 2017

I wanted to make special mention about Darlene Amos. Often a room's a room's a room...but it's rare when the person who greets you in the lobby is upbeat, charming, and gracious. Darlene Amos deserves special praise. She was all of these things, and I believe people like her are what make hotels like yours extra special! Bruno & Kelly...travelers...

 Report
Helpful?
Thank Bruno M
doris1974, General Manager at BEST WESTERN PLUS Sutter House, responded to this review

Dear Traveler, Thank you for your kind review on Darlene, we are very fortunate to have her own our staff, she truly is a remarkable person. I will share this review with her and all of our staff. Thank you again, and we hope to see you again!

Quartz Hill, California
Reviewed January 5, 2017 via mobile

Nope! I'd recently had two nice stays at Best Western motels... really impressed me... so I specifically sought out this chain for a night in Sacramento. I felt as though the woman booking me was reluctant to honor the online price (I'm no haggler but with military having to be active duty or on business sounds ridiculous... retired should be...

 Report
Helpful?
Thank amitch310
doris1974, General Manager at BEST WESTERN PLUS Sutter House, responded to this review

Dear Traveler, I am truly sorry that you had such a poor experience. We take all of our reviews very seriously and I will be sharing your comments with my staff. We use a anti-allergic air freshener in our rooms, however, it sounds like they used entirely to much. We do have a separate place for each serving utensil, sometimes...

Reviewed January 4, 2017 via mobile

We were at the hotel for an overnight stay and were pleased other the room. It was an affordable price. We will definitely stay here again next time we visit Sac. The room and property were very clean. Hotel staff were cordial and the breakfast was adequate. The only negative I can mention is the coffee was not a good...

 Report
Helpful?
Thank Rebecca D
doris1974, General Manager at BEST WESTERN PLUS Sutter House, responded to this review

Dear Traveler, Thank you for your review, we truly appreciate your business and look forward to seeing you again in the future.

Las Vegas, Nevada
Reviewed January 1, 2017

The room was moderately attractive, but had the smell of old, dirty carpet when we entered. The curtains were "tired". The location is great. It is walking distance to restaurants and shopping. Had the room smelled better, it would have been an ok experience, but there's no excuse for dirty.

 Report
Helpful?
Thank Lindainvegas
doris1974, General Manager at BEST WESTERN PLUS Sutter House, responded to this review

Dear Traveler, I am so sorry that you had a poor experience at our hotel, and you are so right, there is never an excuse for dirty. I will be addressing your comments with my staff, as we take every review seriously and will be making some changes. We hope that you will give us another opportunity in the future.

Santa Rosa, California
Reviewed December 31, 2016

Choose downtown Best Western. The convenience to so many attractions were great. We came to bike ride the Jedediah trail, starting at Old Town, and we decided downtown would offer us such a variety of things to do after the 35 mile bike ride. We chose well!!!

Review collected in partnership with Best Western
 Report
Helpful?
Thank J W
doris1974, General Manager at BEST WESTERN PLUS Sutter House, responded to this review

Dear Traveler, Thank you for your review, we enjoyed visiting with you each morning before you began your bike ride, we were envious that we couldn't join you, as we really do have some beautiful bike trails. Hope to see you again in the future!

Questions? Get answers from hotel staff and past guests. Ask a question

238 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (61)
Viewed
Room/Suite (22)
Viewed
Hotel & Grounds (4)
Viewed
Bathroom (9)
Viewed
Pool/Beach Area (8)
Viewed
Dining (1)
Viewed
View from Room (1)
Viewed
Other (16)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (169)
Viewed
Amenities (7)
Viewed
Handicap with One King (31)
Viewed
King (29)
Viewed
King-2 (30)
Viewed
Pool (14)
Viewed
Dining (9)
Viewed
The Hotel (16)
Viewed
Two Queens (33)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (8)
Viewed
Room/Suite (4)
Viewed
Dining (1)
Viewed
Hotel & Grounds (2)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Sacramento hotels
0.4 mi away
Residence Inn Sacramento Downtown at Capitol Park
0.3 mi away
Hyatt Regency Sacramento
Hyatt Regency Sacramento
#4 of 80 in Sacramento
1,379 reviews
0.9 mi away
Embassy Suites by Hilton Sacramento - Riverfront Promenade
Show Prices
Show Prices
Show Prices
0.6 mi away
Vagabond Inn Executive Sacramento Old Town
0.2 mi away
Sheraton Grand Sacramento Hotel
0.6 mi away
Holiday Inn Sacramento-Capitol Plaza
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Conference Facilities
  • Room Service
  • Meeting Rooms
  • Laundry Service

Additional Information about BEST WESTERN PLUS Sutter House

Address: 1100 H Street, Sacramento, CA 95814
Location: United States > California > Sacramento
Price Range: $147 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Sutter House 2.5*
Number of rooms: 98
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Hotels.com, Priceline and Best Western so you can book your BEST WESTERN PLUS Sutter House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Sutter House Hotel Sacramento
Best Western Sutter Hotel
Best Western Sacramento
Sacramento Best Western
Hotel Style:
#5 Romantic Hotel in Sacramento
#5 Family Hotel in Sacramento
#8 Business Hotel in Sacramento
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Sutter House staff and other travelers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from BEST WESTERN PLUS Sutter House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Have never had a bad room”
 of 5 bubbles GeorgeF928, 3 weeks ago | Read review
“location is quiet.”
 of 5 bubbles Lindainvegas, Jan 1, 2017 | Read review
“Rooms are all quiet, clean, and well equipped.”
 of 5 bubbles JohnMacMurray, Dec 27, 2016 | Read review
“All of the rooms were on the second level and felt very secure and safe.”
 of 5 bubbles anthonyrC8138ZX, Dec 20, 2016 | Read review
“Please request a room away from the street and pool. The odd rooms in the 40's are probably the quietest. Stay away from room 126.”
 of 5 bubbles DrWeniki, Nov 30, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question