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The front desk is actually one of the rooms in the first floor. The hotel looks like it is abandoned and is filthy. The room that we were given it was pet friendly, when we had requested the opposite. It was dirty, the rug was...More
1 Thank Joan V
Response from General M, Guest Relations Manager at Best Western Sandman MotelResponded February 23, 2017
Dear Joan V,
Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. We thank you for taking the time to share your experience and we want to assure you that the housekeeping issues which you have...More
This was my second stay at this 1976 circa motel. Though the motel, designs, and room decor have a dated look, it fits the "Sandman" theme. I am an Elite member of Best Western Rewards, as well as a Gold member of Hotels.com. The checkin...More
2 Thank Jason G
Response from General M, Guest Relations Manager at Best Western Sandman MotelResponded February 16, 2017
Dear Jason G,
Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. The room was thoroughly inspected the next morning and no cockroaches were found and also the room was rented out, with no further complaints. I...More
This place is a joke. And BWI needs to look into this whole establiashment as a whole. but now that the GM is gone is will be better, because he was a crook, and he knew it most of the guest were being scammed and...More
1 Thank lisaW5723NO
Response from General M, Guest Relations Manager at Best Western Sandman MotelResponded January 26, 2017
Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. We are working to address the issues that you mentioned and we thank you for taking the time...More
Although this is an older two story facility, it served its person. Being tall, I appreciated that the shower heat was at 7 feet. The adjustable head was comfortable and good. The breakfast was adequate and the apples were especially wonderful.
They definitely would have...More
Response from General M, Guest Relations Manager at Best Western Sandman MotelResponded January 16, 2017
Your comfort and convenience are our top priorities, and we thank you letting us know how we have been successful in our efforts to impress you. I am so happy that you enjoyed your stay and that you found the accommodations and service...More
We have stayed at the sandman several times in years past. We had problems getting PBS on TV .. But the former manager fixed the problem so we continued. But after a couple years we we went back on Jan 9, 2017, and the clerks...More
Response from General M, Guest Relations Manager at Best Western Sandman MotelResponded January 12, 2017
Thank you for reporting this incident you had in the hotel. We are already making reports about this so the management will be informed by this news. We are very sorry about your disappointment but rest assured, your concerns will be highly appreciated...More
$92 - $166 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 Best Value Hotel in Sacramento
#7 Green Hotel in Sacramento
#13 Family Hotel in Sacramento
#15 Romantic Hotel in Sacramento
#17 Business Hotel in Sacramento
Non-Smoking Rooms ,
Smoking rooms available ,
Number of rooms
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