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Four Points by Sheraton Sacramento International Airport

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Four Points by Sheraton Sacramento International Airport
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245 Reviews from our TripAdvisor Community

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Showing 242: English reviews
Fresno, California
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed here last weekend, on a Saturday night. While the room itself was fine, what is not acceptable is the noise level. What you do not know, if you have never been here before is that this hotel also has the Sheraton Grand Palace on the premises ( they share the same parking lot and is just a few... More 

Helpful?
1 Thank Frances235
LaRhonda S, Starwood Hotels at Four Points by Sheraton Sacramento International Airport, responded to this review

Dear Frances235, Thank you for your strong loyalty as a SPG member and taking the time to share your feedback with us. We understand the importance of getting a good night’s sleep when traveling and do our very best to provide a relaxing and comfortable environment for all of our guests. We will be sure to take your comments into... More 

Fresno, California
2 reviews
1 of 5 stars Reviewed 6 days ago NEW

This place attracts a raucous crowd on the weekends because they rent out their conference space for parties. I'm writing this at 4am...been unable to sleep since midnight. Paper thin construction allows me to hear every footstep upstairs. The folks upstairs have been having a grand old time since midnight, and staff seems unable to do anything about it. In... More 

Helpful?
Thank johnkinsey2016
Venice, Florida
Level Contributor
72 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel was nice and convenient to the airport. We were able to print out our boarding passes which was a great help. Shuttle service was great. We had dinner there to save us time because of an early get up and we were really disappointed, service was very slow and the food was not good.

Helpful?
Thank Floridalover_12
North Palm Beach, Florida
Level Contributor
99 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is a good place to stay if you need a place to unwind and get a good night's sleep after a day of business or visiting with family. It has all the things people want, quartz counter tops, barn door to the bathroom (?) , etc. Staff were friendly and helpful. An odd negative is that the furniture in... More 

Helpful?
Thank Andy W
Plainfield,Il
Level Contributor
66 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I can say the staff was friendly and our experience with the shuttle service was positive. I didn't have an issue with the decor. After spending hours in the airport due to over sold flights we booked here since I'm familiar with the brand. All we wanted to do was sleep. Our bed was sloped on the side closest to... More 

Helpful?
Thank fromsuntowind
Springboro, Ohio
Level Contributor
242 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The title says it all. It felt like they were really trying to be a top notch property, but at the same time trying to cut corners. Really old towels in bathroom, out of most wines in bar, shuttle that only runs on demand not the every half hour promised.

Helpful?
Thank TheOpsDoctor
2 reviews
2 of 5 stars Reviewed 4 weeks ago

Avoid this property! I arrived at the airport, and went to the shuttle pickup area. After a few minutes when I didn't see a shuttle, called the hotel to see if it needed to be requested. They said yes, left every 30 minutes on the hour as requested. As it was 3:40 PM, I said, "So the shuttle will leave... More 

Helpful?
Thank Milton E
LaRhonda S, Starwood Hotels at Four Points by Sheraton Sacramento International Airport, responded to this review

Dear Milton E, We are extremely disheartened to hear about the issue you encountered with the complimentary airport shuttle. Our General Manager, Farid Sherzai, would like the opportunity to personally amend your experience. Should you like, please contact him directly at farid@fourpointssacramentoairport.com to further discuss your stay. Thank you for bringing this to our attention, and we hope you will... More 

tulare
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed August 11, 2016

I booked this hotel last minute for a business trip, when I arrived I was checked in quickly but I wasn't informed about anything about the hotel, just handed my keys and told the elevators were on the right. As I write this, I still don't know if they had a breakfast because they didn't say anything about it when... More 

Helpful?
Thank ibkatg
LaRhonda S, Starwood Hotels at Four Points by Sheraton Sacramento International Airport, responded to this review

Dear ibkatg, We sincerely apologize for your poor experience you encountered at our hotel. Our team takes a lot of pride in what we do, and this is not typically the way we treat our guests. Rest assured, your comments in regard to the customer service, cleanliness, and noise have been addressed with housekeeping and the front desk team to... More 

New York City, New York
Level Contributor
205 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 stars Reviewed August 5, 2016

Stayed a night in the hotel when we visited Sacramento on business. Close proximity to the airport. Free parking. Hotel is quite basic inside. Cleaning was ok. Breakfast was standard buffet. When my colleague wanted to take orange from the buffet they wanted to charge 1,5 USD for it. Even when we said that I pay for the breakfast they... More 

Helpful?
Thank Magus M
LaRhonda S, Starwood Hotels at Four Points by Sheraton Sacramento International Airport, responded to this review

Dear Magus M, Thank you for sharing your experience - all the best. More 

Kailua, Hawaii
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed July 29, 2016

I checked into the Four Points Sheraton on July 21, 2016 as it was near the airport and I had a 7 am flight back to Honolulu next day, the 22nd. In my rush to check-out and to catch the 5 am hotel airport shuttle, I had left a newly purchase blue jacket blazer in the room closet cabinet (Room... More 

Helpful?
1 Thank 337MikeAce
LaRhonda S, Starwood Hotels at Four Points by Sheraton Sacramento International Airport, responded to this review

Dear 337MikeAce, Please rest assured Starwood does not condone nor allow theft. We take pride in providing the best experience for all of our guests, and we are deeply concerned about your disappointments with our team. Please contact our General Manager, Giggy Shahi, directly at giggyshahi@fourpointssacramentoairport.com to further discuss your stay. Thank you for your review. All the best. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
We've got you covered, from a business center to an outdoor pool, Jacuzzi, and free airport shuttle service. We're here to help. ... more   less 

Additional Information about Four Points by Sheraton Sacramento International Airport

Address: 4900 Duckhorn Dr, Sacramento, CA 95834-2595
Location: United States > California > Sacramento
Price Range: $120 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Sacramento International Airport 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Four Points By Sheraton Sacramento International Airport Hotel Sacramento
4 Points By Sheraton Sacramento International Airport
Four Points Sacramento
Sheraton Sacramento International Airport
Sacramento Sheraton
Sacramento Four Points
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