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Holiday Inn Express Sacramento Convention Center

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Holiday Inn Express Sacramento Convention Center
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242 Reviews from our TripAdvisor Community

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Showing 236: English reviews
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Our stay was very nice. Everyone working is very accommodating, the rooms were clean and breakfast area set up nice every morning. It's also very close to restaurants and shops. I would definitely stay again when I'm back in the area.

Helpful?
Thank Kirstie V
Xiamen, China
Level Contributor
105 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
3 of 5 stars Reviewed 1 week ago

I shared a 2 twins bed room with a friend. We both agreed it was the worst and cheapest mattress we have ever slept on. It was more like a box spring. Aside from that the hotel is average. Only stayed for one night so can't really comment on area, but didn't see much for eating or shopping. Free parking... More 

Helpful?
Thank bpdogs
Mohammed N, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Dear bpdogs, We are sorry to hear of the experience you had at our property with our mattresses. We are due for renovation which will also include brand new amenities, mattresses and decor. We hope that you give us the opportunity to serve you once again and correct the issues so you may enjoy your next experience, hopefully with us... More 

Benicia, California
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Don't come here if you have pets. This property claims to be "pet friendly," but when you arrive to check in, they will hit you with a $100 "non-refundable deposit." So many things wrong with this. It's not a deposit of any sort; it is a fee. There is nothing pet friendly about this policy; it is exploitative. I booked... More 

Helpful?
Thank Keith G
Mohammed N, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Dear Keith G, We sincerely apologize for the experience you have had at our property. Yes we are a pet friendly hotel, but do charge a non refundable pet cleaning fee of $100.00 dollars. This fee is because these rooms must be deep cleaned to prevent any allergies that future guests may have to pets. This fee is also posted... More 

Modesto, California
Level Contributor
46 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Friends and I stayed at this hotel for the Beer Fest at Capital Mall & 7th St (very long walk, would need Lyft or Taxi). Room was good size, my wife and I had 2 double beds. We normally try and get a King, but others booked for us. No mini fridge or microwave. Bathroom was good size. Bathroom had... More 

Helpful?
Thank DaHonu20
Mohammed N, Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Dear DaHonu20, I hope you enjoyed the beer festival during your stay. Please in the future give us a call and let the front desk know you would prefer a king size bed and we will do our best to accommodate your request. Capital mall is only 5 blocks walking distance and takes usually 10-15 minutes walking or 5 mins... More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago via mobile

Olivia has been great since day one! She has given me amazing recommendations and has always set the bar higher then my expectations. Her kindness and willingness to always make me and my employees feel comfortable is the reason not just me but my company love staying here every week. We stay here weekly due to her excellence in customer... More 

Helpful?
Thank A TripAdvisor Member
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 29, 2016 via mobile

Exactly what you would expect from a holiday inn express. If I can get a good price on a room I will usually book up as you know exactly what you are going to get with this hotel chain. This one didn't disappoint either. Nice clean room with a good bed and a good shower. Hotel staff were very friendly... More 

Helpful?
1 Thank Mike N
Dharmesh T, Guest Experience Champion at Holiday Inn Express Sacramento Convention Center, responded to this review

Dear Mike N, Wow such a kind words and great review Mike,I am very glad to see that our staff and our hotel exceeded your expectations. And yes you are correct our staff is our great asset and they really enjoy being here and enjoy helping our guest in anyway they can, it has been our motto at this hotel... More 

Santa Clarita, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 20, 2016

Location is very good. Everything was good. We enjoyed fresh fruit, warm sausage and some other stuff which was part of breakfast. I will say breakfast was very good. Bed and pillows were very comfortable.It is close to everything. Everyone was very very nice and friendly.

Helpful?
Thank gr912
Dharmesh T, Guest Experience Champion at Holiday Inn Express Sacramento Convention Center, responded to this review

Dear gr912, Thank you so much for choosing our hotel for your stay on your recent visit to Sacramento and i am very happy to see that you had enjoyed our complimentary full breakfast and specially my favourite Cinnamon rolls and our pancake.I am pleased to see that our bed and pillows were comfortable for you and as a matter... More 

Christchurch, New Zealand
Level Contributor
374 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 191 helpful votes
4 of 5 stars Reviewed June 15, 2016

OMG breakfast was cheeses omelettes (no eggs of dairy harmed in the making of these) and hard scones with some form of plastic meat. Tried the machine that makes pancakes tasteless and all served on Styrofoam plates which is not environmentally friendly although they say they are. Each day I had a glass milk for breakfast and went and brought... More 

Helpful?
Thank nglenjarman
Dharmesh T, Guest Experience Champion at Holiday Inn Express Sacramento Convention Center, responded to this review

Dear nglenjarman, First of all would like to apologize for the inconvenience while your stay at our hotel and this is not how we would want our guest to remember their stay. We will definetly froward this feedback to our management team, so it help us improve in those particular areas. I would urge you to give us one more... More 

Rancho Cucamonga, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 7, 2016

Traveled up to Sacramento for a CALA trade show and booked at this hotel. Centrally located in a great area the staff was awesome my room was very clean and the comp breakfast was delicious. Highly recommend.

Helpful?
Thank aaron g
Dharmesh T, Guest Experience Champion at Holiday Inn Express Sacramento Convention Center, responded to this review

Dear aaron g, Thank you for the outstanding 5 star review of the Holiday Inn Express Sacramento Convention center. I was thrilled to hear that our team members was always their to assist you during your stay and that you enjoyed our clean and spacious room,and very glad to see that we exceeded your expectations. We truly appreciate your business... More 

Turlock, California
1 review
4 of 5 stars Reviewed May 25, 2016 via mobile

The Hotel itself is taken care of, not the newest but is decent. What I liked the most was how Olivia went out of her way to accommodate me, when staff is that great, minor things tend not to bother you and you end up having a great time. Good place for the money, and will definitely be going there... More 

Helpful?
Thank uscplaya69
Dharmesh T, Guest Experience Champion at Holiday Inn Express Sacramento Convention Center, responded to this review

Dear uscplay69. Tahnk you for great review of our hotel and our staff very glad to see Olivia being mentioned in review and she really is a great asset for our company. I will pass this review on to her she will be very happy to see her name mentioned.Thank you for staying with us and it will be my... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Experience the Holiday Inn Express in downtown Sacramento, a favorite of both Business and Leisure Travelers, Tour and Convention Groups and considered by many as Sacramento s Best Value . We are centrally located across from the historic Governors Mansion and walking distance to the Sacramento Convention Center, Civic Auditorium, State Capital, Government Offices, Wells Fargo Pavilion, Music Circus, Restaurants, Shopping, Movie Theaters and Starbucks. Convenient to historic 'Old Town Sacramento', Sacramento Jazz Festival, Arden Mall, Cal Expo, Raley Fields, Cal State University, UC Davis, UC Davis Medical Center, Sacramento Zoo, California State Parks, Thunder Valley and Black Oaks casinos. Enjoy our Complimentary Breakfast Bar with a wide variety of hot and cold items while catching up with the news reading your complimentary USA Today. Rooms are beautifully decorated and feature in-room coffee service, hair dryer, irons and ironing boards, on-demand pay movies and free wireless Internet access. We also have a business center, fitness facility and free parking. Pets are welcome and we re a 100% non-smoking, AAA approved hotel. ... more   less 

Additional Information about Holiday Inn Express Sacramento Convention Center

Address: 728 16th St, Sacramento, CA 95814-2002
Location: United States > California > Sacramento
Price Range: $126 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Sacramento Convention Center 2.5*
Number of rooms: 132
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, IHG, Travelocity, TripOnline SA, Expedia, Priceline, Odigeo and getaroom.com so you can book your Holiday Inn Express Sacramento Convention Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Sacramento Hotel Sacramento
Holiday Inn Sacramento
Hotel Style:
#26 Business Hotel in Sacramento
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