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Holiday Inn Express Sacramento Convention Center

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728 16th Street, Sacramento, CA 95814
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Holiday Inn Express Sacramento Convention Center
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236 Reviews from our TripAdvisor Community

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Showing 231: English reviews
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Exactly what you would expect from a holiday inn express. If I can get a good price on a room I will usually book up as you know exactly what you are going to get with this hotel chain. This one didn't disappoint either. Nice clean room with a good bed and a good shower. Hotel staff were very friendly... More 

Helpful?
Thank Mike N
Dharmesh T, Guest Experience Champion at Holiday Inn Express Sacramento Convention Center, responded to this review

Dear Mike N, Wow such a kind words and great review Mike,I am very glad to see that our staff and our hotel exceeded your expectations. And yes you are correct our staff is our great asset and they really enjoy being here and enjoy helping our guest in anyway they can, it has been our motto at this hotel... More 

Santa Clarita, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Location is very good. Everything was good. We enjoyed fresh fruit, warm sausage and some other stuff which was part of breakfast. I will say breakfast was very good. Bed and pillows were very comfortable.It is close to everything. Everyone was very very nice and friendly.

Helpful?
Thank gr912
Dharmesh T, Guest Experience Champion at Holiday Inn Express Sacramento Convention Center, responded to this review

Dear gr912, Thank you so much for choosing our hotel for your stay on your recent visit to Sacramento and i am very happy to see that you had enjoyed our complimentary full breakfast and specially my favourite Cinnamon rolls and our pancake.I am pleased to see that our bed and pillows were comfortable for you and as a matter... More 

Christchurch, New Zealand
Level Contributor
360 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
4 of 5 stars Reviewed June 15, 2016

OMG breakfast was cheeses omelettes (no eggs of dairy harmed in the making of these) and hard scones with some form of plastic meat. Tried the machine that makes pancakes tasteless and all served on Styrofoam plates which is not environmentally friendly although they say they are. Each day I had a glass milk for breakfast and went and brought... More 

Helpful?
Thank nglenjarman
Dharmesh T, Guest Experience Champion at Holiday Inn Express Sacramento Convention Center, responded to this review

Dear nglenjarman, First of all would like to apologize for the inconvenience while your stay at our hotel and this is not how we would want our guest to remember their stay. We will definetly froward this feedback to our management team, so it help us improve in those particular areas. I would urge you to give us one more... More 

Rancho Cucamonga, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 7, 2016

Traveled up to Sacramento for a CALA trade show and booked at this hotel. Centrally located in a great area the staff was awesome my room was very clean and the comp breakfast was delicious. Highly recommend.

Helpful?
Thank aaron g
Dharmesh T, Guest Experience Champion at Holiday Inn Express Sacramento Convention Center, responded to this review

Dear aaron g, Thank you for the outstanding 5 star review of the Holiday Inn Express Sacramento Convention center. I was thrilled to hear that our team members was always their to assist you during your stay and that you enjoyed our clean and spacious room,and very glad to see that we exceeded your expectations. We truly appreciate your business... More 

Turlock, California
1 review
4 of 5 stars Reviewed May 25, 2016 via mobile

The Hotel itself is taken care of, not the newest but is decent. What I liked the most was how Olivia went out of her way to accommodate me, when staff is that great, minor things tend not to bother you and you end up having a great time. Good place for the money, and will definitely be going there... More 

Helpful?
Thank uscplaya69
Dharmesh T, Guest Experience Champion at Holiday Inn Express Sacramento Convention Center, responded to this review

Dear uscplay69. Tahnk you for great review of our hotel and our staff very glad to see Olivia being mentioned in review and she really is a great asset for our company. I will pass this review on to her she will be very happy to see her name mentioned.Thank you for staying with us and it will be my... More 

West Hollywood, California
Level Contributor
3 reviews
5 of 5 stars Reviewed May 14, 2016 via mobile

Nice, clean and quite! I didn't like the room assigned and ask for another one, staff was very friendly and were able to help. No need for room service because using Grubhub was the faster option to have great dinner after a long day of work. Vanilla Ice cream w Nutella Wontons from University of Beer

Helpful?
Thank MarianaHollywoodland
Dharmesh T, Guest Experience Champion at Holiday Inn Express Sacramento Convention Center, responded to this review

Dear MarianaHollywoodland, Thank you for your feedback for your recent stay at our hotel. I am happy to see that you were able to enjoy our clean and spacious room .Our cleaning staff take great pride in what they do and it is review like this that will even help them be even better at what they do. I will... More 

Spring, Texas
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed May 8, 2016

I called the Holiday Inn website to reserve a wheelchair accessible room w/ a roll in shower several hours before arriving. Upon arriving, I was told there were none available. W/ my insistence, Chris located "the last room" available. When we got to the room, neither the TV nor the telephone worked. I called Chris and he informed me that... More 

Helpful?
Thank Musictchr2
Dharmesh T, Guest Experience Champion at Holiday Inn Express Sacramento Convention Center, responded to this review

Dear Musictchr2, First of all i would personally like to apologize on behalf of our entire staff for not accommodating you with your request,but upon further investigation we did found out that all of our wheelchair accessible room was sold out before even request was submitted on reservation. Also as far as TV and telephone services in rooms are checked... More 

Nampa, Idaho
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 6, 2016

Nice hotel, decent room... But it is the people that make the difference! Everyone was nice, but Olivia at the front desk was great! Traveling with a few people from work, and two nights in a row we asked for suggestions on restaurants for dinner, and both tomes she took the time to learn a bit about s and her... More 

Helpful?
1 Thank UnkTOb
Dharmesh T, Guest Experience Champion at Holiday Inn Express Sacramento Convention Center, responded to this review

Dear UnkTOb, Thank you so much for your feedback for your recent stay at our hotel and it is review like your's that wants us to be even better for our next guest. I am very glad to see that our hotel served your purpose and that Olivia was always their to assist you with your dining recommendation, i will... More 

Long Beach, CA, United States
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 30, 2016

Great hotel near the Capitol and Convention Center. They treat me like a king and always great me with a smile. The room is always clean and wheelchair accessibility is great. The breakfast is good could be better but better than many hotels I have stayed in.

Helpful?
Thank Benjamin R
Dharmesh T, Guest Experience Champion at Holiday Inn Express Sacramento Convention Center, responded to this review

Dear Benjamin R, First let me personally thank you for giving us opportunity to serve you and for such a wonderful review of our hotel ans our staff.I am very happy to see that you had enjoyed our stay with us, it will be our pleasure on welcoming you again at our hotel on your next trip to Sacramento. Thank... More 

Oceanside, California
1 review
5 of 5 stars Reviewed April 29, 2016

We came to Sacramento on short notice, with no room reservations, and were unfamiliar with the area. A lot of places were full, but we lucked out and got two rooms at this GREAT facility! There was convenient parking, the rooms were very nice, teh beds comfortable, but teh staff was the BEST! We asked or a lot of avice... More 

Helpful?
Thank letitiapepper
Dharmesh T, Guest Experience Champion at Holiday Inn Express Sacramento Convention Center, responded to this review

Dear Letitapepper, Thank you so much for great five star rating and i am very glad to see that your stay with us was very satisfactory and that you had enjoyed our brand new mattresses. But above all i am very happy to see that our staff was there to assist you with all your needs and that has always... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Experience the Holiday Inn Express in downtown Sacramento, a favorite of both Business and Leisure Travelers, Tour and Convention Groups and considered by many as Sacramento s Best Value . We are centrally located across from the historic Governors Mansion and walking distance to the Sacramento Convention Center, Civic Auditorium, State Capital, Government Offices, Wells Fargo Pavilion, Music Circus, Restaurants, Shopping, Movie Theaters and Starbucks. Convenient to historic 'Old Town Sacramento', Sacramento Jazz Festival, Arden Mall, Cal Expo, Raley Fields, Cal State University, UC Davis, UC Davis Medical Center, Sacramento Zoo, California State Parks, Thunder Valley and Black Oaks casinos. Enjoy our Complimentary Breakfast Bar with a wide variety of hot and cold items while catching up with the news reading your complimentary USA Today. Rooms are beautifully decorated and feature in-room coffee service, hair dryer, irons and ironing boards, on-demand pay movies and free wireless Internet access. We also have a business center, fitness facility and free parking. Pets are welcome and we re a 100% non-smoking, AAA approved hotel. ... more   less 

Additional Information about Holiday Inn Express Sacramento Convention Center

Address: 728 16th Street, Sacramento, CA 95814
Location: United States > California > Sacramento
Price Range: $141 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Sacramento Convention Center 2.5*
Number of rooms: 132
Reservation Options:
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Also Known As:
Holiday Inn Express Sacramento Hotel Sacramento
Holiday Inn Sacramento
Hotel Style:
#26 Business Hotel in Sacramento
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