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Embassy Suites by Hilton Sacramento - Riverfront Promenade

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1,053 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Sacramento - Riverfront Promenade
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Showing 1,043: English reviews
Santa Cruz, California
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 10, 2015 via mobile

We took Amtrak to Sacramento in May for my swifts birthday. It's a 15 minute walk to embassy from station. When Anthony on ft desk found out about b'day. He arranged for chocolate strawberries and champagne to our room, the restaurant in the hotel. Was excellent for dinner and gave us free dessert. Anthony arranged for a van back to... More 

Helpful?
Thank Travler70
Marcus R, Front Office Manager at Embassy Suites by Hilton Sacramento - Riverfront Promenade, responded to this review

Thank you for staying with us on your birthday. I'm so happy to hear that Anthony went above and beyond for you on this special day. We appreciate you sharing your experience on Tripavisor and we hope to see you again soon. More 

Valatie, New York
2 reviews
5 of 5 stars Reviewed June 10, 2015

This hotel was easy to get to from the interstate and directly across from Old Sacramento which we really enjoyed walking through. Breakfast was better than other "free" breakfasts at hotels and the free drinks during the evening happy hour were also a plus. We really enjoyed our stay.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Robert H
Level Contributor
10 reviews
4 hotel reviews
4 of 5 stars Reviewed June 10, 2015

The downtown location makes it perfect for walking to all sorts of shops and galleries - check out the history of old town, take in a ball game at Raley field - watch life on the river front... wonderful location! Breakfast was terrific too!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 569andreay
Astoria, United States
1 review
5 of 5 stars Reviewed June 9, 2015

this hotel is comfortable and accommodates a variety of people in a warm setting. The large skylight windows and open central area for meeting or relaxing is very nice. The complimentary breakfast meets all dietary needs.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Cindy P
Stockton, United States
1 review
3 of 5 stars Reviewed June 8, 2015

The lack of service was surprising. The person at the check in desk just wanted me done with her. The bartender's lack of service was the most appalling. He sat with his back to me watching TV and it seemed that I was bothering him when asking about wine options. There were two very good people during my visit. One... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Suzette C
Marcus R, Front Office Manager at Embassy Suites by Hilton Sacramento - Riverfront Promenade, responded to this review

I'm sorry to hear that you felt some of our staff was not helpful. That is not typical of our Team Members. We strive to deliver the best service and provide memorable experiences and I apologize if we let you down. Please feel free to call me if you would like to address your concerns directly. Thank you for staying... More 

Newbury Park, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 3, 2015

Embassy Suites, and Hilton Hotels in general, continue to be my preferred hotel, always exceeding my expectations, and always satisfying my every need. I would recommend Embassy Suites to anyone! The Old Town Sacramento location is perfect for visiting and enjoying the annual Memorial Day Jazz Fest, and right down the street is the California State Capitol. Very enjoyable.

Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank kitbankey
Sacramento, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 2, 2015

The employee's must like working there, as they were all pleasant to deal with. The location is nice, pretty sunsets over the Sacramento River and next to Old Sacramento. We will return to this hotel.

Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank David B
Marcus R, Front Office Manager at Embassy Suites by Hilton Sacramento - Riverfront Promenade, responded to this review

In order for you to be happy, we need to keep our employees happy as well. Thank you for your kind words and I will be sure to share this with our staff. More 

2 reviews
5 of 5 stars Reviewed May 30, 2015 via mobile

I stay here on business every few months and I always enjoy my stay. Staff is great rooms always what I expect. The breakfast is very convenient and as a business traveler that's what it's all about convenance.

Helpful?
Thank EdwardHern
Enumclaw
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 29, 2015

We love the Embassy Suites in Sacramento on the River. Awesome place. Cannot wait to come back. The service is over the top. Very friendly and helpful. Close to Old Sacramento! Plus, amazing breakfast and happy Hour. You cannot beat it! Thanks!!!!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Janis F
Stockton, United States
1 review
4 of 5 stars Reviewed May 29, 2015

Lamp shade was broken, looks like it had been dropped. Bathroom vent was broken and door to the room had weather stripping falling off on the top of the door. Lots of children & big mess in the dinning room. Not the usual stay at the Embassy Suites. Children were playing in the elevators pushing all the buttons.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Carol M
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Newly Renovated Embassy Suites Sacramento - Riverfront Promenade hotel is located on the Sacramento River across from historic Old Town Sacramento. This full-service upscale all-suite hotel is just minutes from the California State Capitol, ARCO Arena, Sacramento International Airport and the Cal Expo - California Exposition and State Fair. Guests of the Embassy Suites Sacramento hotel stay in spacious two-room suites and will enjoy many hotel amenities, services, and facilities in addition to our Complimentary Cooked-to-Order Breakfast and Complimentary Nightly Manager's Reception. ... more   less 

Additional Information about Embassy Suites by Hilton Sacramento - Riverfront Promenade

Address: 100 Capitol Mall, Sacramento, CA 95814-3244
Location: United States > California > Sacramento
Price Range: $202 - $389 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Sacramento - Riverfront Promenade 3.5*
Number of rooms: 242
Reservation Options:
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Also Known As:
Embassy Suites Sacramento - Riverfront Promenade Hotel Sacramento
Embassy Suites Hotel Sacramento
Sacramento Embassy Suites
Hotel Style:
#4 Family Hotel in Sacramento
#6 Romantic Hotel in Sacramento
#9 Business Hotel in Sacramento
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