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    Embassy Suites by Hilton Sacramento - Riverfront Promenade

    1,613 reviews
    #5 of 85 Hotels in Sacramento
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    100 Capitol Mall, Sacramento, CA 95814-3244
    (916) 326-5000
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    Room & Suite (109)
    Dining (53)
    Certificate of Excellence

    About

    4.0
    Very good
    1,613 reviews
    Location
    Cleanliness
    Service
    Value
    Certificate of Excellence
    The Newly Renovated Embassy Suites Sacramento - Riverfront Promenade hotel is located on the Sacramento River across from historic Old Town Sacramento. This full-service upscale all-suite hotel is just minutes from the California State Capitol, ARCO Arena, Sacramento International Airport and the Cal Expo - California Exposition and State Fair. Guests of the Embassy Suites Sacramento hotel stay in spacious two-room suites and will enjoy many hotel amenities, services, and facilities in addition to our Complimentary Cooked-to-Order Breakfast and Complimentary Nightly Manager's Reception.
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    Property amenities
    Electric vehicle charging station
    Free internet
    Pool
    Fitness Center with Gym / Workout Room
    Free breakfast
    Airport transportation
    Business Center with Internet Access
    Conference facilities
    Valet parking
    Paid private parking on-site
    Parking garage
    Secured parking
    Parking
    Wifi
    Paid wifi
    Paid internet
    Internet
    Hot tub
    Indoor pool
    Heated pool
    Bar / lounge
    Restaurant
    Breakfast buffet
    Shuttle bus service
    Banquet room
    Meeting rooms
    Fax / photocopying
    Baggage storage
    Concierge
    Gift shop
    Non-smoking hotel
    Shops
    ATM on site
    24-hour front desk
    Express check-in / check-out
    Dry cleaning
    Laundry service
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    Room features
    Non-smoking rooms
    Suites
    Family rooms
    Air conditioning
    Room service
    Safe
    Microwave
    Flatscreen TV
    On-demand movies
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    Good to know
    HOTEL CLASS
    HOTEL STYLE
    Family
    Great View
    Languages Spoken
    English
    Hotel links
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    Special Offer:Price Match Guarantee
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    1,613Reviews10Q+A100Room tips

    Reviews

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    Disappointing
    Had an overnight stop at this hotel on a months vacation in the US. We are Gold HHonors members and had prior booked a Premium Suite, however on arrival there was no Premium Suite available. Positive management response which was to provide a complimentary upgrade. Unfortunately 10 minutes later advised that it was not now available but a further upgrade of room was provided. In room dining experience was dreadful. Food delivered was cold, had to reorder ( interesting to note the hotel was not busy) Overall we found the staff friendly but believe issues encountered are management related. In fairness all issues were satisfactory resolved at check out - thank you. …
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    Date of stay: September 2019Trip type: Traveled as a couple
    Hotel's Favorite
    Perfect location
    We just stayed at the Embassy over the 4th of July weekend and it was the perfect spot for the fireworks over the river and Tower Bridge. Plus it is just steps to Old Town Sacramento. You can see the Capital building right down the street. There are several motorized bikes or scooters you can rent throughout old town if you want to take a quick tour of the capital area. The hotel has a made to order breakfast each morning which was excellent. We did discover that they began running low on some items, maybe because they were completely booked for the 4th. They have a restaurant on premise along with room service. An indoor swimming pool and gym. If you go for the fireworks, pay the extra for a higher room with a river view, the best view of the fireworks!! Or you can walk downstairs and stand along the river. There are plenty of restaurants all within walking distance of the hotel. Valet parking is $38 plus tax. Or you can self-park down the street in a garage. Enjoy!!…
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    Date of stay: July 2019
    Location
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    Trip type: Traveled with family
    Room Tip: Enjoyed the River View
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    TERRIBLE CUSTOMER SERVICE
    1 st. of all: I could hardly understand their English ! 2 nd: of all:they Were very RUDE on the phone.. . I was trying to reach my husband and they won't transfer my call.. I even ask, please put me on hold and check with him.. then you can transfer my call....But they refused !!! I asked to talk to the manager on duty and the manager say NO without hearing me .. I would give them 10 minus if I could ..Because they really suck !…
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    Date of stay: September 2019
    Rooms
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    Response from SACES_GuestService, Front Office Manager at Embassy Suites by Hilton Sacramento - Riverfront Promenade
    Responded 4 days ago
    Please feel free to call the hotel at 9163265000 and ask for the Front Office Manager. With this limited information we do not have your contact information. We look forward to discussing your experience with you. Thank you,
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    Nice place
    I've stayed a few times, this is a very nice place and the staff are great. Rooms clean and modern. Price is reasonable, good in fact. Parking other than valet is across the street in parking garage at about 25.00 a night, typical for a higher end down town hotel. I will stay again…
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    Date of stay: August 2019
    Value
    Service
    Sleep Quality
    Great staff here
    Daniel H and Zach at the front desk and Michelle at the restaurant are wonderful people. They made our usual good stay here an even better experience. We love everything about this place and you definitely can't beat the location. We've been here 4 times already.. Will always come back!…
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    Review collected in partnership with Embassy Suites Hotels
    Date of stay: August 2019
    Value
    Rooms
    Location
    Cleanliness
    Service
    Sleep Quality
    Trip type: Traveled as a couple
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    PRICE RANGE
    $199 - $367 (Based on Average Rates for a Standard Room)
    ALSO KNOWN AS
    embassy suites sacramento - riverfront promenade hotel sacramento, embassy suites hotel sacramento, sacramento embassy suites
    LOCATION
    United StatesCaliforniaSacramento
    NUMBER OF ROOMS
    242
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