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Sheraton Grand Sacramento Hotel

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1230 J St, Sacramento, CA 95814
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (369)
360
Panoramas (4)
Room & Suite (69)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Grand Sacramento Hotel
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#20 of 91 hotels in Sacramento
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Situated in the heart of downtown Sacramento, California near the convention center and State Capitol complex, you'll find Sheraton Grand Sacramento Hotel. We provide comfort in the beautifully restored Public Market Building near the city's best shopping and restaurants, and close to top business destinations.
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Full view
Property amenities
Wifi
Fitness Center with Gym / Workout Room
Breakfast buffet
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Conference facilities
Paid wifi
Vending machine
Taxi service
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Green
Languages Spoken
English, Russian, Spanish
Hotel links
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1,166Reviews13Q+A100Room tips
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Popular mentions
Allen C wrote a review Nov 2020
Windsor, California2 contributions1 helpful vote
Have stayed here a few times before without issue. However this time we had multiple issues which will cause us to look elsewhere in the future. Our stay was Thanksgiving evening. As expected, there were not many people using the hotel. However, we were placed in a room next to another couple and they were quite loud. Not certain why were were placed next to a room that was already occupied. In addition, our room was near the elevator and we could hear it all night. At 5 am there was a lot of activity which woke us. Further, it was apparent the room had not been vacuumed. There was visible dirt which included something that looked like shaved chocolate. We also found hair on the bathroom floor, stuck on the mirror and even hair on the ceiling. Last but not least, the hotel uses public parking that is a 2-3 minute walk from the hotel and there are a lot of homeless people in the area. When we returned to our vehicle, we noticed two vehicles which had been broken into. It looked like a quick snatch and grab. Fortunately our vehicle was not damaged. We were concerned when parking that night as we had placed a couple of expensive bicycles in our SUV. The bikes were covered and locked inside the vehicle; however, we still had concerns with the vehicle being in a public parking lot.
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Date of stay: November 2020
Location
Service
1 Helpful vote
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Titanium85 wrote a review Jun 2020
Beverly Hills, California111 contributions40 helpful votes
Expedited check in upon arrival. Bed was very comfortable. I ordered the House Chicken Wings ($12) for light dinner. The following morning, I ordered the Breakfast Burrito ($10). Both room service orders were deliciously prepared.
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Date of stay: June 2020
2 Helpful votes
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Response from TeamMarriott, Manager at Sheraton Grand Sacramento Hotel
Responded Jun 16, 2020
Dear Platinum85, Thank you for being our guest and for sharing your views with fellow travelers. It is delightful to know that you thoroughly enjoyed your stay at the Sheraton Grand Sacramento Hotel. We strive to make every guest feel at home, so it is wonderful to know that we accomplished that goal with our comfortable accommodations and our efficient service. Thank you for your comments, and we hope to have the pleasure of welcoming you again soon. Joanne Nguyen Director Of Front Office
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Zinful707 wrote a review Mar 2020
St. Helena, California9 contributions1 helpful vote
We read an article stating that dogs stay free at Sheraton Hotels. We decided to visit family in Sacramento and booked a room for $240. When we arrived they offered to upgrade us to a suite for an addtional $100. We chose the suite. We were told that our card would be run for $100 for a "dog deposit" which I understood would be to cover damages if there were any. When we returned home we found our card has been charged for the total of $505.30 for one night. What an outrageous price to pay for a very outdated room. We will not be back and will never book a Sheraton or Marriott again, and we travel often. They should be ashamed of themselves.
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Date of stay: March 2020
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Response from TeamMarriott, Manager at Sheraton Grand Sacramento Hotel
Responded Mar 26, 2020
Dear Zinful707, We are sorry to read about your billing-related concerns. Your disappointment can be understood, and we urge you to reach out to our front desk. They will review the charges on your bill and will be happy to assist you further. We hope you will consider coming here again with your family and furry friend. Thank you for your feedback. Joanne Nguyen Director Of Front Office
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michellef16 wrote a review Mar 2020
Philadelphia, Pennsylvania87 contributions76 helpful votes
Would highly recommend for a business trip. Stayed there 2 nights and it worked perfectly. I didn't use the restaurant but the new 2nd floor lounge was great. The rooms are spacious and clean. The area is great and walkable to numerous restaurants. The bellman were always willing to help even though I didn't need them. I would agree with comments on the front desk not being stellar. It seemed to a struggle each time I had to go there for something - 3 times, 3 different people. It was a little pricey though. Will come back!
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Date of stay: March 2020
Value
Service
Sleep Quality
Trip type: Traveled on business
1 Helpful vote
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Response from TeamMarriott, Manager at Sheraton Grand Sacramento Hotel
Responded Mar 11, 2020
Dear michellef16, Thank you for making us a part of your business visit to Sacramento. We are delighted you had a pleasant stay with us and that you liked our refreshing accommodations and courteous service. It is also great to know you enjoyed the food we offer, while our prime location with proximity to restaurants and other attractions worked well for your plans. We appreciate your additional feedback as it helps us to enhance our guest experience. It was a pleasure hosting you, and all of us at the Sheraton Grand Sacramento, look forward to your next visit. Joanne Nguyen Director Of Front Office
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CelticOne wrote a review Feb 2020
New York City, New York38 contributions30 helpful votes
Valet parking is $32 a night little pricey considering the neighborhood! The check in process was lengthy but overall the staff were attentive they could’ve used another guy at the desk.The restaurant is good. The quality of the food is also good. The rooms need a little updating however they are comfortable. Overall a pretty good hotel
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Date of stay: February 2020Trip type: Traveled on business
1 Helpful vote
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Response from TeamMarriott, Manager at Sheraton Grand Sacramento Hotel
Responded Feb 12, 2020
Dear jrellis2018, Thank you for letting us know that you found the Sheraton Grand Sacramento Hotel to be a good value. We are glad you loved our excellent associates and quality, delicious food we serve. We value your feedback and look forward to welcoming you back soon. Joanne Nguyen Director Of Front Office
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PRICE RANGE
$193 - $412 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton sacramento, sacramento sheraton
LOCATION
United StatesCaliforniaSacramento
NUMBER OF ROOMS
503
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Frequently Asked Questions about Sheraton Grand Sacramento Hotel
Which popular attractions are close to Sheraton Grand Sacramento Hotel?
Nearby attractions include Cathedral of the Blessed Sacrament (0.1 miles), Capitol Park (0.2 miles), and Off the Chain Bike Bus Tours (0.1 miles).
What are some of the property amenities at Sheraton Grand Sacramento Hotel?
Some of the more popular amenities offered include a fitness center, breakfast buffet, and room service.
What are some restaurants close to Sheraton Grand Sacramento Hotel?
Conveniently located restaurants include Mikuni Japanese Restaurant & Sushi Bar, Ella Dining Room & Bar, and Grange Restaurant & Bar.
Are there opportunities to exercise at Sheraton Grand Sacramento Hotel?
Yes, guests have access to a fitness center during their stay.
Is Sheraton Grand Sacramento Hotel located near the city center?
Yes, it is 0.4 miles away from the center of Sacramento.
Are any cleaning services offered at Sheraton Grand Sacramento Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sheraton Grand Sacramento Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sheraton Grand Sacramento Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Grand Sacramento Hotel?
The staff speaks multiple languages, including English, Spanish, and Russian.
Are there any historical sites close to Sheraton Grand Sacramento Hotel?
Many travelers enjoy visiting Leland Stanford Mansion State Historic Park (0.5 miles), Sutter’s Fort State Historic Park (1.1 miles), and River City Saloon (0.8 miles).
Is Sheraton Grand Sacramento Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.