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Sheraton Grand Sacramento Hotel

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1230 J Street, 13th and J Street, Sacramento, CA 95814
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Sheraton Grand Sacramento Hotel
Sheraton Grand Sacramento Hotel
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899 Reviews from our TripAdvisor Community

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Showing 883: English reviews
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Location is awesome! I love the city and this place is perfect if you're a city person! Rooms are nice and clean. Service is great! Everyone is so nice and it's not awkward like at some other hotels. I will be coming back.

Helpful?
Thank Nessa R
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking time to review the hotel. We are delighted you had such an enjoyable stay! We strive to always provide a convenient and memorable experience and are happy we were able to do that for you. We look forward to welcoming you back for another stay soon! More 

sw ontario
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

You can't ask for a better location if attending the convention center.The hotel is well-equipped with amenities for the business traveller. Food is very good all around. Gym is an especially nice gym for a hotel. The pool and pool deck are very small and photos greatly exaggerate it's size. The mattress in our room (720) needs to be replaced... More 

Helpful?
Thank Phyllis P
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for reviewing the hotel. We are happy hear you enjoyed the amenities our hotel has to offer! Thank you for your input about the mattress in your room we have notified the appropriate departments and are looking into resolving the situation. We hope to welcome you back for another stay! More 

Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Came to Sacramento to visit our son. Stayed at the Sheraton for the first time. Very nice. Excellent service, especially the young lady who brought our room service. Polite and professional. We will definitely go again.

Helpful?
Thank Diana C
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to review our hotel! Here at the Sheraton Grand we strive to provide a comfortable and convenient experience for our guests and we are delighted we were able to do that for you. Your positive feedback will be shared with our team and we look forward to welcoming you back soon! More 

1 review
5 of 5 stars Reviewed 1 week ago

I had a great stay at the hotel. I was on my way to present at a conference and forgot my belt. John W. at the front desk gave me his for the day! Awesome! He did not flinch, just helped me out and made my day. Thank you!

Helpful?
Thank Michael K
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

We are so happy to hear you had such a wonderful experience at the Sheraton Grand. Our goal is to provide a comfortable and warm stay and it is great to hear our staff was able to provide that! We will share your positive feedback with John and we hope to welcome you back for another stay soon! More 

Orange, California
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for a convention. The place was packed. The staff was very nice and friendly, but poorly trained. We called the front desk before check-in to ask a question about our reservation and our status. The man who answered told us we didn't have a reservation. When we asked to talk to the manager we were... More 

Helpful?
Thank Cfrenn
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we both learn from and use to improve. We work hard to deliver an exceptional guest experience, and it is apparent in this case that we fell short. Your feedback will be shared with all of... More 

Lincolnshire, United Kingdom
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Arrived before check in time and were treated like royalty by the staff here, nothing was too much trouble. After checking in our bags were transferred to our room and we went off to explore Old Sacramento. Top hotel in the centre of town with great staff.

Helpful?
Thank andyh642016
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking time to review the Sheraton Grand. We are always striving to provide a convenient experience for our guests and your positive feedback will be shared with our team! We hope to welcome you back for another stay soon! More 

Santa Cruz, California
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We came here for a prom and it was so convenient to the place it was hosted. The room was perfect and there are so many places to walk to. This is in an area where you don't need a car once you're there because of all of the restaurants nearby. I love this part of town and I can't... More 

Helpful?
Thank timteresa0
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for reviewing our hotel. We are delighted to hear you had such an enjoyable stay. We hope to welcome you back again soon! More 

San Francisco, California
Level Contributor
52 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was pleasantly surprised at this property: the hotel was very modern, nice ambience and esthetic, and staff was very friendly and professional, starting with bell man and valet parking. The rooms seem to be recently updated and (from what I was told) most have in-room refrigerators that look modern with glass doors. Rooms are also decorated fairly modern, and... More 

Helpful?
Thank Irene W
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for reviewing the Sheraton Grand. We are delighted to hear you had such a wonderful stay we are always striving to exceed the expectations of our guests! We hope to welcome you back for another, longer stay soon! More 

Unityville, Pennsylvania
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I've stayed at this hotel every few weeks for several years. As an SPG Platinum member, this is one of my favorites. It is really nice to check in at the Sheraton Grand after long flights from the east coast. The rooms are always clean, the sheets are crisp and cool, and the beds and pillows are very comfortable. The... More 

Helpful?
Thank Betty U
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

We are so happy to hear you had such a wonderful experience at the Sheraton Grand hotel. Our goal is to provide a comfortable and warm experience and it is great to hear our staff was able to provide that, especially with how often you visit! All of your feedback will be shared with our team. We look forward to... More 

San Ramon, California
Level Contributor
95 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The property is located in the center of town which is a good thing . There are many great restaurants in the area and it's close to the Capitol Building . Self parking is across the street in a garage , it's a very short walk across the street. The beds in the room are doubles . They are Not... More 

Helpful?
Thank StellaPL
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to review our hotel! We here at the Sheraton Grand are always striving to provide a comfortable and convenient experience for our guests. We hope to welcome you back soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Situated in the heart of downtown Sacramento, you'll find the city's best shopping and restaurants within blocks of the hotel. ... more   less 

Additional Information about Sheraton Grand Sacramento Hotel

Address: 1230 J Street, 13th and J Street, Sacramento, CA 95814
Location: United States > California > Sacramento
Price Range: $161 - $419 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Grand Sacramento Hotel 4*
Number of rooms: 503
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Hotwire, Odigeo, Travelocity, Agoda and Jetsetter so you can book your Sheraton Grand Sacramento Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Sacramento
Sacramento Sheraton
Hotel Style:
#3 Luxury Hotel in Sacramento
#11 Business Hotel in Sacramento
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