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Sheraton Grand Sacramento Hotel

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Sheraton Grand Sacramento Hotel
Sheraton Grand Sacramento Hotel
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914 Reviews from our TripAdvisor Community

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Showing 898: English reviews
Sacramento, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I went with Celebrity Guest to the Sheraton Hotel to celebrate my birthday! We chowed down on some chicken wings and a grilled cheese sandwich paired with a lovely fruit salad. Eric and Ernesto at the bar were very attentive and refilled our beverages multiple times. All in all, a great place to celebrate a birthday! -Nephew from Placerville

Helpful?
1 Thank boneyman1
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Spent two night at the Sheraton Grand in Sacramento for a conference. Conveniently located in the heart of downtown Sacramento and about a 20 min drive from the airport. Service was friendly and professional. The hotel however was dated. This particular Sheraton, whilst well kept and clean, is due for some modernization, especially the bathrooms. On balance however, no real... More 

Helpful?
1 Thank Aviv L
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to write us a review. It is feedback like this that we can learn from and use to improve our hotel and the standards we strive to maintain. We will pass along your feedback to the appropriate managers! We hope to welcome you back for a more improved stay in the future! More 

Santa Barbara, California
Level Contributor
95 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

A very typical Sheraton adjacent to a convention center. I had booked four nights at $240.00 per night a few weeks earlier. When I checked in, the rate was $189.00. I asked for an adjustment. Denied. I suggested to the agent that I could check out the next day and rebook. He invited me to do so! Only one agent... More 

Helpful?
Thank Mpclaw
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to reach out to us regarding your most recent stay. We are disappointed to hear about your experience and your feedback will be forwarded to the appropriate managers. We hope to welcome you back and provide a more positive experience next time! More 

Charleston, South Carolina
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is in a great location downtown - easy walking distance to the Capitol, across the street from the convention center, and plenty of bars and restaurants very close by. My husband and I walked to Old Sacramento from the hotel, but it was a bit of a hike. I'd recommend an Uber, especially after dark. It is very... More 

Helpful?
Thank Aly C
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

We are so happy to hear you and your husband had such a wonderful experience at the Sheraton Grand hotel. Our goal is to provide a comfortable and warm experience and it is great to hear our staff was able to provide that, especially with the suite upgrade! All of your feedback will be shared with our team and we... More 

Bowie, Maryland
Level Contributor
6 reviews
5 of 5 stars Reviewed 1 week ago

The hotel looks like the photos. Very nice place. Rooms are spacious and clean. Across from the convention center. Homeless population nearby. Several great places to eat blocks away from the hotel. Downtown closes down early.

Helpful?
Thank Redlipsealed
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to review our hotel! Here at the Sheraton Grand we are always striving to provide a comfortable and convenient experience for our guests. We hope to welcome you back for another great stay soon! More 

Bakersfield, California
Level Contributor
171 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed 2 weeks ago

In the competitive travel environment, having two of four check-in stations unstaffed while several customers are waiting in line to check in reflects bad management. Under these conditions, staff are understandably not gregarious. The building is modern, clean, and in good repair, but the sound proofing between rooms is lacking -- to the point that conversations from adjoining rooms disturbed... More 

Helpful?
Thank Bruce H
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it is apparent in this case we fell short. Your feedback will be shared with all of the appropriate... More 

Mission Viejo, California
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The best part of this hotel is the staff that works there. They treat everyone with dignity and respect. Beds are super comfortable. Room has a seat by the window which is great. Water in the room. I always do a green choice and get $5.00 for good and drinks. Not the least expensive hotel, but treated like a queen.... More 

Helpful?
Thank Barbara S
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

We are so happy to hear that you had such a wonderful experience at the Sheraton Grand hotel. Our goal is to provide a comfortable and warm experience and it is great to hear our staff was able to provide that! All of your positive feedback will be shared with our team and we hope to welcome you back for... More 

Fresno, California
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had a pleasurable 3-night stay at the Sheraton Grand Hotel. The hotel is within a short walking distance to the State Capitol and a short Uber ride to Old Town Sac. My room was nice and clean with high thread count crisp linens. The bed was nice and comfy, too--I slept like a baby each night. The hotel restaurant... More 

Helpful?
Thank FineLiving2014
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for reviewing our hotel! At the Sheraton Grand we are always striving to give a comfortable and convenient experience for our guests. We will share your positive feedback with our team and we hope to welcome you back for another stay soon! More 

Seattle, Washington
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The view of downtown was incredible, especially from the club floor. I stay 25 weeks a year in hotel and was looking forward to my stay. I was truly disappointed. Their was only one person working check in when I arrived and later when wanted to ask questions there was a line across the lobby. Theirs were lines to go... More 

Helpful?
1 Thank Marciugali
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to reach out to us regarding your most recent stay. We are disappointed to hear about your experience and your feedback will be forwarded to the appropriate managers. We want to assure you that what you encountered is neither standard nor acceptable. We hope to welcome you back and provide a more positive experience... More 

CASTAIC
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

My family & I stayed one night at the Sheraton Grand Sacramento Hotel. The hotel is in a great location. Walking distance to the state capital & great restaurants. We were in town to tour Sacramento State University. The university was a short 10 minute drive away. The staff was fantastic & the room was nice and clean with some... More 

Helpful?
Thank LYDIA M
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for reviewing the Sheraton Grand. We are delighted to hear you had such a wonderful stay and were able to enjoy some of the beautiful views our suites have to offer. We look forward to welcoming you back for another, hopefully even longer, stay soon! More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Situated in the heart of downtown Sacramento, you'll find the city's best shopping and restaurants within blocks of the hotel. ... more   less 

Additional Information about Sheraton Grand Sacramento Hotel

Address: 1230 J St, 13th and J Street, Sacramento, CA 95814-2907
Location: United States > California > Sacramento
Price Range: $155 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Grand Sacramento Hotel 4*
Number of rooms: 503
Reservation Options:
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Also Known As:
Sheraton Sacramento
Sacramento Sheraton
Hotel Style:
#2 Luxury Hotel in Sacramento
#11 Business Hotel in Sacramento
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