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Extended Stay America - Sacramento - South Natomas

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Traveler (30)
Room & Suite (21)
Dining (1)
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Overview
  • Excellent16%
  • Very good12%
  • Average13%
  • Poor20%
  • Terrible39%
Apr 19, 2018
“Really?!!”
Mar 26, 2018
“cleanliness....”
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Pets Allowed
Wheelchair access
Self-Serve Laundry
Breakfast included
3 Star Hotel
All hotel details
Additional information
Offers from Extended Stay America - Sacramento - South Natomas
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Offers from Extended Stay America - Sacramento - South Natomas
Special Offer: Save up to 10% TODAY!
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Reviews (156)
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21 - 25 of 156 reviews
Reviewed September 7, 2017

Let's start with the positive. The bed was comfortable. Ok now for the rest. The room was not clean. There appeared to be blood on the outside door. A very suspicious red smear on the carpet. The bathroom was very marginal. The sink had been...More

Thank Tom S
Response from 00esa, General Manager at Extended Stay America - Sacramento - South NatomasResponded September 8, 2017

Tom, it is very disappointing to read your comments concerning your stay at our hotel. Please accept our apologies as we never mean to disappoint any of our guests in any way, and we definitely failed in this attempt. We can assure you that what...More

Reviewed August 17, 2017 via mobile

Beware of the crack pipe smoking unsavory characters hanging out in the parking lot, outside the rooms along the corridors, and causing a ruckus that's audible from inside the rooms. There are plenty of hotel options for less than $15 more per night where you'll...More

1  Thank Diana C
Response from 00esa, General Manager at Extended Stay America - Sacramento - South NatomasResponded August 19, 2017

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

Reviewed August 7, 2017

The first room we checked into did not have working AC. The second room we stayed in for a long duration. The shower made a very loud screeching noise. You could hear it from showers next door too. The handle vibrates and makes an obnoxious,...More

Review collected in partnership with Extended Stay
2  Thank I2074XKpeterc
Response from 00esa, General Manager at Extended Stay America - Sacramento - South NatomasResponded August 8, 2017

We sincerely apologize for the problems you encountered. Our goal is to provide a comfortable and stress-free stay, and we are sorry we fell short of this. We take safety and security of our seriously, so your feedback has been shared and will use it...More

Reviewed July 31, 2017

Inaccurate billing rude staff. Can't get my bill corrected by corporate cannabis smoking like a fraternity house. I made three different complaints and nothing was corrected. Skip this one for sure. It's a rip off

Review collected in partnership with Extended Stay
2  Thank 424trevad
Response from 00esa, General Manager at Extended Stay America - Sacramento - South NatomasResponded August 2, 2017

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

Reviewed July 26, 2017

NEVER EVER STAY HERE. . . AVOID THIS PLACE !!! The longest 2 days of my life. . . No bath towels, no utensils or dishes, staff had attitudes when I complained, House keeping never came to my room to clean,More

Review collected in partnership with Extended Stay
2  Thank korinm2017
Response from 00esa, General Manager at Extended Stay America - Sacramento - South NatomasResponded July 27, 2017

Thank you for sharing your experience with us. We are sorry to know our services and amenities were not to your expectations. To provide a more home-like experience for our guests, we provide housekeeping services on a weekly basis, however, these services are always available...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
$85 - $113 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$85 - $113 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveler (30)
Room & Suite (21)
Dining (1)
Questions & Answers
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Rosaritogirl
October 2, 2014|
AnswerShow all 2 answers
Response from bgould1001 | Reviewed this property |
i agree. Probably not an option here. They didn't have a shuttle to the airport and the distance to the airport was considerable, although just a freeway drive.
0
Votes
Room Tips
"Avoid this place! Its a total dump!"
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"Choose a room in a different hotel"
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"no such thing"
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"Dont stay here if you can avoid it. Rooms are dirty, sparse ammenities, no ice, glasses, wrong phone for..."
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