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Extended Stay America - Sacramento - South Natomas

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2810 Gateway Oaks Drive, Sacramento, CA 95833 (Formerly Homestead Studio Suites)
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Extended Stay America - Sacramento - South Natomas
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97 Reviews from our TripAdvisor Community

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Showing 97: English reviews
Level Contributor
7 reviews
4 of 5 stars Reviewed 4 weeks ago

Where to start on describing my experience? First, as with all seasoned travelers I read multiple reviews on different forums and had mixed feelings on staying here. Most of the reviews pretty much explained that this particular location was horrible and had multiple issues with management & rooms. I try to make the best of them unless they begin to... More 

Helpful?
Thank Andre C
00esa, General Manager at Extended Stay America - Sacramento - South Natomas, responded to this review

We appreciate you taking the time to write such a detailed review about your business stay at Extended Stay America - Sacramento - South Natomas. It's great to hear that you received a warm welcome from our front desk associate and you enjoyed the exceptional service she extended during your visit. I am glad that Ymani made you feel comfortable... More 

Chico
1 review
1 of 5 stars Reviewed May 20, 2016

This place should be shut down. Disgusting and more disgusting. I arrived during the evening. The lobby was plentiful of people what wanted to pay cash for a room, stoned out of their minds. I received my room key and was given a smoking room. Have not smoked in decades. Returned to the front desk and they gave me another... More 

Helpful?
Thank gerard51
00esa, General Manager at Extended Stay America - Sacramento - South Natomas, responded to this review

We sincerely apologize for the situation you described. You are absolutely correct to expect a safe, comfortable, clean and bug free environment when staying with us. Although we treat regularly, to uphold our company's high standards, we have contacted our pest control provider to address the issue as quickly as possible. Thank you for bringing this to our attention. We... More 

California
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 2, 2016

I was participating in a Over-50 soccer tournament about 20 minutes away and looking for a bargain. I won bid on Priceline for a great savings. Also very convenient to downtown. Business park location is quiet. Kitchen in room had full-size frig, 2 burner stove. Very clean. Reliable free wifi. Pleasantly surprised after reading other reviews to have a great... More 

Helpful?
Thank beaglesmom
00esa, General Manager at Extended Stay America - Sacramento - South Natomas, responded to this review

We appreciate your fantastic review of Extended Stay America - Sacramento - South Natomas and for being our valued guest. Thank you for sharing your remarks about your immaculate suite, in-room amenities,our location and the facilities we offer. Our housekeeping team does a great job in caring for our suites, so we are thrilled to share your nice comments with... More 

Concord, California
2 reviews
2 of 5 stars Reviewed April 25, 2016

The trip started out with me being booked into an already booked room. Imagine my surprise when a man opened the door to my room as I was trying to get my key to work! So, the man very politely called down to the front desk who then told me to come back to the front desk. Not a problem,... More 

Helpful?
Thank goddess4one
00esa, General Manager at Extended Stay America - Sacramento - South Natomas, responded to this review

We do appreciate when our guests bring issues to our attention so we can address them as soon as possible. We apologize we did not follow our own service standards for the issues you brought to our attention. Please accept our sincere apologies for the lack of follow up and attention to resolve the issue. We have reviewed your feedback... More 

San Diego, CA
Level Contributor
185 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
3 of 5 stars Reviewed April 21, 2016 via mobile

We stayed for one night only. The property is clean but there is some wear. There is plenty of parking and outdoor grills to use. If you want anything in the kitchen, you need to request that at reservation as there isn't even a coupon the cupboards. Our room was small and the bed looked rumpled but clean. The phone... More 

Helpful?
Thank Lakeside31
San Francisco, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 4, 2016

I stayed at this motel for about 10 weeks for business. My experience was overall decent, not a lot of complaints or compliments. My room was big for 1 person and had a small flat screen TV, kitchentte (stovetop, full fridge, microwave), and a decent size sitting area. The bed was ok and pillows were fluffy. Bathroom was ok but... More 

Helpful?
Thank SLin29
Ashland, Oregon
Level Contributor
77 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed March 6, 2016

Chose this location as it was close to I-5; (long trip this was about half way mark) Chose this Hotel mostly for location but also the price included Free Internet, Free Parking & Continental breakfast. Pros - Location & size & comfort of the room. Cons - Poor management made problems that could very easily been avoided. Check-in. Arrived about... More 

Helpful?
1 Thank violinmaker1964
Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 2, 2016 via mobile

The front desk tonight was very accommodating for us tonight! The room is clean and just what we needed from our travels all day today. Plus, we could make dinner if we had food with the kitchen in here. Very nice. Feeling grateful.

Helpful?
Thank Julie H
Moreno Valley, California
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed February 6, 2016

The worst hotel/motel experience I have had. Yes, you get what you pay for, but this was ridiculous. At this Extended Stay, the rooms are not stocked with anything and you must select your items at the front desk. Ok, I can deal with that. But, really.............no coffee pot in room, no toiletries in the room, no soap, no nothing.... More 

Helpful?
Thank Mary H
Level Contributor
4 reviews
2 of 5 stars Reviewed January 31, 2016

I never walk around the room without shoes on. I always bring alcohol prep pads to clean the disgustingly dirty remote control, I overlook the dirt, hair, and previous tenets leftovers on the floor, and I don't touch anything else in the room. I use it to sleep in and that's about it. Service has been great for me. The... More 

Helpful?
Thank Ken H
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Self-Serve Laundry
  • Free Parking

Additional Information about Extended Stay America - Sacramento - South Natomas

Address: 2810 Gateway Oaks Drive, Sacramento, CA 95833 (Formerly Homestead Studio Suites)
Location: United States > California > Sacramento
Price Range: $88 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - Sacramento - South Natomas 2*
Number of rooms: 143
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Also Known As:
Homestead South Natomas Hotel Sacramento
Homestead South Natomas Sacramento
Extended Stay America Sacramento
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