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The Citizen Hotel, Autograph Collection

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The Citizen Hotel, Autograph Collection
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752 Reviews from our TripAdvisor Community

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Showing 736: English reviews
Reviewed 1 week ago via mobile

I loved being at this hotel. We had a small show for our customers and really we enjoyed it. The Grange has the best food ever! The staff at this hotel was wonderful from the front desk, bell staff to the valet.

Thank Terri H
Reviewed 1 week ago

2nd night on road trip with husband and dog: Very welcoming - comfortable room done up with California Capitol historical touches. Comfortable bed, not so comfortable pillows. In house restaurant - pricey but good! Not everyone would like this downtown location - very sketchy looking at night. However, not a problem during day and very close to respectable coffee shop:...

Thank daviduSeattle
Reviewed 2 weeks ago via mobile

We had to stay in Sacramento for one night and the citizen appeared central and more boutique than other Choices. We arrived in Sacramento at 8 am and I was amazed they let us check in right away! (Our scheduled check in was 3 pm). I was very pleased as it allowed us to unload our luggage. The room is...

Thank KB1979-1
Reviewed 2 weeks ago

I was driving through Sacramento with my large dog (70lbs) and the Citizen accommodated the two of us with last minute notice. The rooms are clean, and comfortable, charming decor. The staff are so kind, and I felt so well attended to which was just what I needed after a stressful day and 7 hours of driving. Great room service...

Thank Lisa W
Dana Point, California
Reviewed 3 weeks ago via mobile

Well check in was very professional, great lobby, old law building. Rooms are compact, very comfortable and the best quality bathroom accessories. A wedding on property was crazy loud and provided a free vibrating bed. Anyway once the wedding ended all was good. I did reach out to Travis, a manager at the property who acknowledged the wedding noise and...

Thank DPKH
fabulous berkeley ca
Reviewed December 4, 2016 via mobile

This was about the third time I have stayed at the Citizen. I have always found it to be immaculately clean, with very comfortable rooms and beds and spacious bathrooms with decent toiletries. From the valet who takes your car to the desk staff to room service and bell staff, everyone is genuinely warm and helpful. For me and clearly...

Thank kc~in~motion
Reviewed December 3, 2016

Some historic hotels are charming in spite of the discomfort, but the Citizen has done a great job of being both historic AND a comfortable place to stay. The lobby is gorgeous with original stone, soaring ceilings, stained glass, and bookcases. The clubby chairs in cozy corners are classic. The lounge is a great place for a drink at the...

Thank chardob
San Francisco
Reviewed November 30, 2016 via mobile

I stayed at the citizen on November 18th the night before a friend's wedding with the bridal party. The rooms were nice and the bathroom was quite spacious. There was also a keurig machine in the room which was a huge help early in the morning. The only downside was that the beds were the most uncomfortable ones any of...

1Thank Melsa M
Brent L, General Manager at The Citizen Hotel, Autograph Collection, responded to this review

Thank you for the kind words regarding you stay at the hotel! I apologize that you did not like the comfort of your bed. We typically have nothing but great feedback on our mattresses, so I will be sure to check your room and make sure that a replacement is not needed. Downtown Sacramento is working hard to build the...

Seattle, Washington
Reviewed November 29, 2016

Before I go on to point out why this hotel deserves no star, I will point out the restaurant staff and servers were very courteous and personable. The building also has a certain architectural charm. That said, this establishment is really ill-prepared for its pet-friendly policies. I have seen reviews elsewhere that detailed the problems with noise in this hotel....

Thank Chi H
Brent L, General Manager at The Citizen Hotel, Autograph Collection, responded to this review

Chi, I appreciate the kind words of your review as well as the feedback on the noise caused by the dog next door. I believe this was mentioned in an earlier review as well and I certainly apologize for it. As noted, we pride ourselves on being a pet friendly hotel and while from time to time there have been...

Berkeley, California
Reviewed November 28, 2016

This is the first time I stayed at this hotel, in the Marriott chain, and I had read the reports warning about noise so I had requested a "quiet" room. My room (801) had a good desk and a couple of comfortable reading chairs, but the view from the window was of some large canopy, so I could only look...

Thank BerkeleyJohn
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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Citizen Hotel's unique combination of historic charm and sleek modern amenities brings a new kind of luxury to downtown Sacramento. Treat yourself to unexpected elegance. No two rooms are exactly alike, so you'll get a different perspective of downtown Sacramento each time you visit us. On the historic 13th floor, for example, you'll find gorgeous tile mosaics in the large bathrooms. ... more   less 

Additional Information about The Citizen Hotel, Autograph Collection

Address: 926 J Street, Sacramento, CA 95814
Location: United States > California > Sacramento
Price Range: $172 - $412 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Citizen Hotel, Autograph Collection 4*
Number of rooms: 198
Reservation Options:
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Also Known As:
Citizen Hotel Sacramento
Citizen Boutique Hotel Sacramento
Hotel Style:
#1 Business Hotel in Sacramento
#2 Luxury Hotel in Sacramento
#4 Romantic Hotel in Sacramento
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Questions & Answers

Here's what travelers have asked, with answers from The Citizen Hotel, Autograph Collection staff and other travelers.
11 questions
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Questions? Get answers from The Citizen Hotel, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The sound insulation is non-existent”
 of 5 bubbles Oriental_boy, Nov 29, 2016 | Read review
“Capital views from floors 6-10, ask ahead of visit if you would like this view.”
 of 5 bubbles momandthree, Nov 26, 2016 | Read review
“Avoid rooms above event / wedding terrace on weekends”
 of 5 bubbles AJFAITH, Nov 11, 2016 | Read review
“We had the 5th floor overlooking the park. Room was nice, and street noise was minimal.”
 of 5 bubbles georgep839, Nov 1, 2016 | Read review
“Wear the free earplugs!”
 of 5 bubbles Kalisa75, Oct 28, 2016 | Read review
5 of 5
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