The Citizen Hotel, Autograph Collection
926 J St, Sacramento, CA 95814-2703
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About
#1 of 2 boutique hotels in Sacramento
Location
4.5
Cleanliness
4.6
Service
4.5
Value
4.2
Travelers' Choice
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Property amenities
Paid private parking on-site
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Paid wifi
Restaurant
Breakfast available
Breakfast in the room
Banquet room
Meeting rooms
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Romantic
Languages Spoken
English
Location
926 J St, Sacramento, CA 95814-2703
The Citizen Hotel, Autograph Collection
Getting there
Great for walkers
Grade: 92 out of 100
92
Sacramento Executive Airport
4.6 mi•
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Sacramento Intl Airport
9.4 mi•
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Rental Cars
105 Restaurants
within 0.3 miles
1162Reviews12Q+A100Room tips
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Long and stressful drive here but was welcomed by Sukari Brown, the valet attendant, who was so calm, kind, and helpful. Check in staff were good. Small but beautifully appointed room. Sink and mirror were not cleaned from previous tenant. Real wine glasses in the room are a nice touch. Road noise was VERY loud.
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Date of stay: October 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from TheCitizenHotelGM, General Manager at The Citizen Hotel, Autograph Collection
Responded 4 weeks ago
Your compliments regarding your arrival experience, particularly with our valet colleague Sukari Brown, are appreciated. We're glad the beauty of the room caught your attention. However, we regret any concerns about the room's cleanliness. Our team is committed to rectifying such issues in the future. We're sorry to hear road noise disturbed your stay. The Citizen Hotel, Autograph Collection, always values guest insights, and we thank you for sharing yours.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
Hotel is very friendly. We thoroughly enjoyed our stay! Hotel is very central to everything downtown. We enjoyed our stay at this location. Many drinks and fun nights were had. Lee at valet was stellar!!!
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Date of stay: May 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from reviews+citizenhotel@thesocialstation.com, General Manager at The Citizen Hotel, Autograph Collection
Responded May 4, 2023
Thank you for sharing your outstanding experience at The Citizen Hotel, Autograph Collection. We are thrilled to hear that our friendly team contributed to your enjoyment and that the central location of our hotel allowed you to explore the heart of downtown. Its great that you made the most of your stay with us, indulging in drinks and fun nights! We also appreciate your special shoutout to Lee at valet, who helped ensure that your time at our hotel was nothing short of stellar. We look forward to welcoming you back on your next visit for another memorable experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great hotel was there on a business trip. Hotel has a good restaurant/bar. As with most autograph hotels rooms can be more unique. There are some bars/restaurant options that are walkable around you. Keep a good head when walking around as there are a lot of homeless (not the hotels fault but still worth mentioning.
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Date of stay: October 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from TheCitizenHotelGM, General Manager at The Citizen Hotel, Autograph Collection
Responded Oct 20, 2023
Matthew, it's lovely to learn that you appreciated the unique room design and convenient on-site restaurant/bar at The Citizen Hotel, Autograph Collection. We're also glad you took advantage of our central location to explore the surrounding eateries. While we understand certain city situations may be less desirable, know that we take guest security seriously. Looking forward to welcoming you back for more memorable experiences on your next business trip.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Exceptional and very well trained staff, extremely helpful and supportive to busy business travelers! A special thanks to Madison Y., a remarkably kind and motivated young person Who was extremely professional and courteous every time I reached out to ask for information, or to request a service to be arranged. The staff at the restaurant remembered my favorite food, and went above and beyond to provide excellent service.
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Date of stay: October 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from TheCitizenHotelGM, General Manager at The Citizen Hotel, Autograph Collection
Responded Oct 20, 2023
Bilal, your kind words about The Citizen Hotel, Autograph Collection made our day. We're thrilled to hear about your positive interactions with our dedicated team members, especially Madison Y. Her professionalism and dedication truly shine through. Our restaurant team members aim for the very best customer experience, and it's particularly rewarding to recognize they made your dining experience unforgettable by remembering your preferences. Thank you for choosing us for your business travel needs, we look forward to your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Let me just start by saying I don't love old hotels. The rooms are just too small for a couple. And I had a barely warm shower on Sunday morning. And like every city, the homeless are sad and the police presence as we walked to Frank Fat's for an excellent Chinese dinner was concerning. But the staff more than made up for the small room and inconveniences with their 5 star friendliness and helpfulness. Elif was the first contact we had and she was amazing. Very kind and helpful, dealing with a small issue we had with our reservation. I didn't get the name of her co-worker, but she gave us a fun vintage political cartoon poster for our troubles. My husband loves it. Next came the lovely man who loaned me an iphone charger when I discovered I'd forgotten mine. The catering staff at the wedding we attended was top notch. All in all a very pleasant experience. If we find ourselves in Sacramento again we would definitely stay here because of the people. …
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Date of stay: October 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Take the Stanford house tour and eat at Frank Fat's.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from TheCitizenHotelGM, General Manager at The Citizen Hotel, Autograph Collection
Responded Oct 17, 2023
Your heartfelt review is appreciated. Despite the slight discomfort experienced due to the size of the room or the shower, it's heartwarming to know our team members, especially Elif, made a positive impact on your stay at The Citizen Hotel, Autograph Collection. We're thrilled you found their friendliness and helpfulness worthy of a five-star rating! It's special moments such as receiving a vintage political cartoon poster that truly make an experience memorable. We are looking forward to the possibility of welcoming you back should you ever return to Sacramento.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Christine was so Uber friendly and fantastic service. Fabulous cocktails and happy hour menu. Hard to find in Sac!! We will be back to see her and have fabulous cocktails again. I work for SGWS I’m out a lot and rarely have this friendly and efficient service.
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Date of stay: August 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from TheCitizenHotelGM, General Manager at The Citizen Hotel, Autograph Collection
Responded Aug 31, 2023
102shelleyf, thank you for your highly positive comments. At The Citizen Hotel, Autograph Collection, we take pride in our proficient team members like Christine, who is well known for her exceptional hospitality. It's delightful to hear you relished our unique cocktails and happy hour offerings, and that you found our service efficient and cordial. We eagerly anticipate your return for another unforgettable experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
On a six city travel job, our production team booked the crew to stay at The Citizen hotel and it turned out to be the highlight of the entire shoot! Not only is the building historical, gorgeous and impeccably maintained, the hotel staff is amazing. Dave Yosores, the hotel valet manager, had our production vehicles ready and waiting for us, no matter how early or late we needed them. I would not hesitate to book another stay at The Citizen and in fact, I am finding reasons to do so as I write this review! James A.
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Date of stay: August 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from TheCitizenHotelGM, General Manager at The Citizen Hotel, Autograph Collection
Responded Aug 24, 2023
James, it's wonderful to hear that The Citizen Hotel, Autograph Collection was the highlight of your entire trip! We're thrilled that you appreciated our historic and well-preserved property. Our team members, including Dave Yosores, are committed to providing exemplary service, so it's great to know you encountered this first hand. We eagerly look forward to having you back, whether it's for work or just finding reasons to visit us again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I wanted to take a minute to share an above and beyond customer service experience that I had with valet staff, Arturo Lopez. Arturo acted in a fast a professional manner when alerting me to and incident involving my vehicle and was able to gather important and necessary information so that I could follow up and resolve the matter at hand. Furthermore, Valet at Citizen Sacramento and hotel front desk employees are and have always been all about the guest being first a foremost, which make my regular stays an awesome and comfortable experience. Thank you all, and sincerely, Brian
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Date of stay: July 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from TheCitizenHotelGM, General Manager at The Citizen Hotel, Autograph Collection
Responded Aug 13, 2023
Brian, We deeply appreciate your time in sharing such a remarkable experience. It's delightful to know Arturo provided you with excellent assistance. His fast and professional actions are a testament to our team's dedicated commitment to guest satisfaction at The Citizen Hotel, Autograph Collection. We're truly glad our team members consistently make your regular stays comfortable and awesome. We look forward to your next visit. Best Regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a fabulous property! Upon our arrival after 9pm, Daniel greeted us immediately and answered our questions about valet. We had a lot of bags, but Lee handled them all and expertly placed them in our room for us. After a very long day of travel, it was such a relief to have these aspects of check in taken care of so readily, allowing us to focus on relaxing. Kudos to the bell and valet desk. Also, the bed and pillows were very comfy and the water pressure in the shower was top notch. Relaxation achieved.
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Date of stay: August 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Parking is limited in this part of downtown to public garages. Use the valet as they have a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from TheCitizenHotelGM, General Manager at The Citizen Hotel, Autograph Collection
Responded Aug 13, 2023
It's delightful to see you had such a positive experience at The Citizen Hotel, Autograph Collection. We appreciate your recognition of Daniel's warm welcome and Lee's proficient luggage handling. Your comfort and convenience are our priority, and we're glad you could relax and experience the quality of our amenities. Enthusiastic acknowledgments like yours motivate our team to keep delivering top-tier hospitality. Thank you, and we hope to welcome you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Citizen is a premier hotel. The experience is unique and of a high quality, starting with thier staff. Ginger Yang was an exceptional example of that on my last stay. Ginger went out of her way to make sure that my stay was above and beyond my expectations.
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Date of stay: July 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from TheCitizenHotelGM, General Manager at The Citizen Hotel, Autograph Collection
Responded Aug 3, 2023
Camper32697514017, it's excellent to see that The Citizen Hotel, Autograph Collection provided an experience beyond your expectations. It's reassuring to know that our staff, such as Ginger Yang, enhanced your stay with exceptional service. We greatly appreciate your feedback and hope to welcome you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Sacramento area.
PRICE RANGE
$208 - $337 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
citizen hotel sacramento, citizen boutique hotel sacramento
LOCATION
United StatesCaliforniaSacramento
NUMBER OF ROOMS
198
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Claim Your ListingTHE CITIZEN HOTEL, AUTOGRAPH COLLECTION - Updated 2023 Prices & Boutique Hotel Reviews (Sacramento, CA)
Frequently Asked Questions about The Citizen Hotel, Autograph Collection
Which popular attractions are close to The Citizen Hotel, Autograph Collection?
Nearby attractions include Cathedral of the Blessed Sacrament (0.1 miles), California State Capitol Museum (0.3 miles), and Off the Chain Bike Bus Tours (0.10 miles).
What are some of the property amenities at The Citizen Hotel, Autograph Collection?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
What food & drink options are available at The Citizen Hotel, Autograph Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Citizen Hotel, Autograph Collection?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to The Citizen Hotel, Autograph Collection?
Conveniently located restaurants include Grange Restaurant & Bar, Ella Dining Room & Bar, and Frank Fat's Restaurant.
Are there opportunities to exercise at The Citizen Hotel, Autograph Collection?
Yes, guests have access to a fitness center during their stay.
Is The Citizen Hotel, Autograph Collection located near the city center?
Yes, it is 0.2 miles away from the center of Sacramento.
Are any cleaning services offered at The Citizen Hotel, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Citizen Hotel, Autograph Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Citizen Hotel, Autograph Collection offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Citizen Hotel, Autograph Collection?
Many travelers enjoy visiting Leland Stanford Mansion State Historic Park (0.4 miles), Sutter’s Fort State Historic Park (1.3 miles), and River City Saloon (0.6 miles).