THE CITIZEN HOTEL, AUTOGRAPH COLLECTION $188 ($̶2̶1̶8̶) - Updated 2019 Prices & Boutique Hotel Reviews - Sacramento, CA

About

4.0

Location

Cleanliness

Service

Value

The Citizen Hotel's unique combination of historic charm and sleek modern amenities brings a new kind of luxury to downtown Sacramento. Treat yourself to unexpected elegance. No two rooms are exactly alike, so you'll get a different perspective of downtown Sacramento each time you visit us. On the historic 13th floor, for example, you'll find gorgeous tile mosaics in the large bathrooms.

Room & Suite (156)156

Full view

Property amenities

Paid private parking on-site

Free internet

Fitness Center with Gym / Workout Room

Bar / lounge

Pets Allowed ( Dog / Pet Friendly )

Business Center with Internet Access

Conference facilities

Concierge

Parking

Wifi

Paid wifi

Paid internet

Internet

Restaurant

Banquet room

Meeting rooms

Newspaper

Non-smoking hotel

24-hour front desk

Dry cleaning

Laundry service

Room features

Non-smoking rooms

Suites

Air conditioning

Housekeeping

Room service

Flatscreen TV

Good to know

HOTEL CLASS

HOTEL STYLE

Park View

Historic Hotel

Hotel links

Visit hotel website

Special Offer:Unlock Member Rates!

Hotel deals

Location

Full view

100Great for walkers

102Restaurantswithin 0.3 miles

17Attractionswithin 0.3 miles

Contact

926 J St, Sacramento, CA 95814-2703

+1 844-631-0595

Getting there

Sacramento Intl Airport9 miSee all flights

Stockton Airport49 miSee all flights

See all nearby hotels

Nearby restaurants

Ella Dining Room & Bar

458 reviews

4 minAmerican

Grange Restaurant & Bar

504 reviews

1 minAmerican

Frank Fat's Restaurant

See all nearby restaurants

Nearby attractions

Cathedral of the Blessed Sacrament

288 reviews

3 minReligious Sites

California State Capitol Museum

1,338 reviews

6 minHistory Museums

Off the Chain Bike Bus Tours

See all nearby attractions

1,007Reviews12Q+A100Room tips

Old school, but hyper-cool!

Really enjoyed my stay. The rooms are large, nice linens, great showers (water pressure/lots of hot water) I was on the second floor but it wasn't noisy at all. Absolutely would recommend to family and friends.

Date of stay: August 2019

Rooms

Cleanliness

Service

Thank you for taking the time to share your feedback.. I will make sure to share with the team.. Kindly consider The Citizen for your next stay in Sacramento.. Best, David

Great hotel and location

We stayed at this hotel overnight for a work-related event. The hotel has a classic interior design theme that feels like a flashback in time. Its designs are beautiful, well-placed, in good condition. Our room was a corner suite and was pretty sizeable. Everything was in clean, working order. The bed was comfortable and didn't have any weird lumps or bumps. We were on the 4th floor and had small but decent view of Sacramento. Wifi is not free so you will need to pay for that. They do offer valet; I'm unsure about the cost. They don't have a bell desk, but they do have bell services, FYI. The fitness center is small and it's located in the middle of the third floor. There are no windows...I felt a little claustrophobic but that's just me. They do have a partnership with a local gym nearby where you can enter for free if you show them your key card. The front desk staff was very helpful. It is in a central location, few blocks away from the capitol building. There are a lot of homeless folk milling around outside.…

Date of stay: August 2019

Rooms

Location

Service

Thank you for taking the time to share your feedback.. The enclosed comments about your stay are valuable for us to continue to improve. I will make sure to share the comments and feedback from your stay with the team. Next trip to Sacramento we would enjoy having you stay again.. Best, David

Oldie but a Goodie

Even though I was staying during construction, the restaurant and room stay was very good. I did have to use stairs with my luggage to get around, but it was good to take extra steps. The old hotel has a charm and character unique to the area. The location was perfect for my downtown work.…

Date of stay: February 2019

Rooms

Cleanliness

Service

Room Tip: Rooms over the park can be noisy, if there is an event, ask to sleep away from the street noise.

See more room tips

Thank you for taking the time to share your comments and feedback... It sounds as though we may have had an elevator under repair during your visit my apologies for any inconvenience.. I will make sure to share your feedback with the team and look forward to your next visit when traveling back to Sacramento.. Best, David

They offer free blood stained linens

Very old hotel. Blood stains on the linens. Creepy noises throughout the building as it has an open staircase throughout. I used points to book 2 nights and ended up checking out after the 1st evening. Hotel mgr only offered to refund 1 night of points but no compensation for sleeping on blood stained linens. Will not return ever and recommend everyone else stays away. Bad look for Marriott.…

Date of stay: August 2019

Location

Service

Sleep Quality

Thank you for taking the time to share what appears to be a less than desirable experience.. Kindly accept our sincere apologies as there are simply no excuses for checking in a room with blood stained sheets... I have spoken with both our Director of Housekeeping and Front office Manager regarding which both have acknowledged the learning moment... I believe we have also corrected your Marriott account for additional compensation.. We have many satisfied guests who repeatedly return to Sacramento and The Citizen and hope to consider you one of those in the future... If I can personally assist in the future feel free to let me know.. Best, David

Outstanding Property and Location

So so close to a 5-star property (so close). First, the good. Location is perfect. Everything is Downtown SAC is walking distance (the city center is not Manhattan....city blocks are small). 5-10min walk, max - to anywhere downtown. And, for those folks complaining about “not a great neighborhood” or “sketchy” - - ugh...all of Sacramento is “sketchy”——it’s Sacramento. It is completely safe. Yes, it is overrun with homeless - but if you leave them alone, they leave you alone. I was out at all times of day and night with no problems and observed females on the street as well - and they encountered a safe walk. You will encounter more problems with e-scooters than you will the homeless (e-scooter riders are the definition of "obnoxious" in 2019 - and they are e-v-e-r-y-w-h-e-r-e in downtown area). Also, those that complain about “street noise” - - it is downtown...there are going to be horns and sirens.....it is going to be an issue at every property that is “downtown”. The location of this property is per-fection! Room. The room is extremely comfortable. Nice modern TV (this is a big deal - I have stayed in numerous “vintage” or “historic” hotels that still have 1999era TVs in the rooms...but not Citizen...nice upgraded TVs). The decor, the bathroom, water pressure, AC, everything was perfection. Really enjoyed the room and the comfort therein. Love the old fire escape near the elevators - that is a white-knuckle climb down if you had to do it. Food. Grange is a bit pricy, but food and drink is outstanding. There are also plenty of places to eat nearby. Now, for the 2 reasons that the property is not at the 5-star level (and both are easy fixes). Lighting (esp in the bathrooms). Now, reading reviews here on TA and other sites, bathroom lighting has been an issue for customers - since 2012!!!!....and on 5/28 of this year the GM David promises that “lighting improvements are on the way” - - lol....when, 2028? It’s an easy fix that could have been upgraded in - I don’t know...maybe 2012. So, here it is David - easy cost efficient solution to the bathroom lighting issue: 1. Remove the horrible 4-pin CFL fixtures from the bathroom and replace with a standard light E26 base. 2. Get 1500 lumens or greater bulb (which is a 23 watt CFL bulb....compared to the 13 watt CFL that you are currently using). 3. Drive 3.5 miles to the nearest Home Depot (690 Riverpoint Ct, West Sacramento, CA) and purchase the new base and bulbs. 4. Happy customers that can see in the bathroom. Yes, there are huge windows in the bathroom, but when the sun goes down, all bets are off on visibility. Valets and “Thank you”. The property has valets that will open the door for any customer, but not once (not once) during my stay did any of them say “You’re Welcome” when I would say “Thank you” (each time) coming thru the door they opened. In fact they never engaged me - once. It’s has nothing to do with the hotel itself - it’s just “politeness and professionalism”.....that one little bit of extra effort that kicks the property up from 4 to 5 star. I would highly recommend the property (the 2 areas of concern are just that - areas-of-concern - and I have no expectation that either of them will see corrective action) but the property is still impressive and you will enjoy your stay. David, I look forward to your comments and visiting your property again in the future.…

Date of stay: August 2019Trip type: Traveled solo

PreviousNext

12 3 4 5 6…198

PRICE RANGE

$196 - $489 (Based on Average Rates for a Standard Room)

ALSO KNOWN AS

citizen hotel sacramento, citizen boutique hotel sacramento

LOCATION

United StatesCaliforniaSacramento

NUMBER OF ROOMS

198

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

The Citizen Hotel, Autograph Collection Boutique Hotel, Sacramento

The Citizen Hotel, Autograph Collection

About

Location

Reviews