Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
It was a great stay! Bed was comfortable and very clean. It was quiet and next to some great smelling restaurants. We didn’t get to try them. We did however use a 15% off coupon at another place that we happened to just be going to for my friends bday. That was a nice lil perk
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Review collected in partnership with Best Western
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here for one night for a medical procedure. We booked online with a preferred inner room that was facing neither the busy freeway nor Gale Street. Despite this, the freeway noise is still a loud during the late evening, but it has a prime location within a small plaza with mostly Asian restaurants. Across the street is 99 Ranch Market and other Asian restaurants as well. The hotel front entrance is facing towards freeway with a high wall and there is a swimming pool next to main entrance. The room itself was comfortable and had a small couch The Bathroom was very very small with a noisy fan when both lights are turned on. Also the door was very sticky and was so jammed shut at one point that it required my husband to pull it open. It does have bidet style toilet, which is nice. The bathroom counter is very small and the closet is average size with a safe included and ironing board too. Room includes a mid-sized refrigerator, a microwave, and 2 free bottled waters. We did a late checkout, but the maximum it can be extended to was 1 pm. Breakfast was disappointing, with a grab and go bag kids-style snack bag with contained one fruit cup, one granola bar, and two small Madeleine cookies. No coffee was available except for the cheap in room coffee. We understand that breakfast was limited due to Covid-19, but they could have at least provided some prepacked pastries or sandwiches and some fresh coffee instead of a cheap kids snack worth no more than $2.00. The service was a mix with some front desk persons friendly, such as check in, and others such during breakfast and check out more concerned with taking a personal call than helping with a question. The location is convenient with many restaurants nearby and an easy 3 minute drive to my surgical center, but we wouldn’t have stayed here were it not for that.
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Date of stay: June 2020
Value
Location
Service
Room Tip:Â Avoid Noisy Freeway rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Best Western-Executive Inn, General Manager at Best Western Plus Executive Inn
Responded Jul 10, 2020
Thank you for taking the time to write us a review during your stay with us. We're sorry to hear you did not fully enjoy your stay with us. During the Covid-19 pandemic, we are following the CDC guild line and Best Western International's guides to protect all guests and staff. We hope this will result soon, that we may return to serve you with Hot American Buffet style breakfast. Thank you again for your response.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for 1 night as a transit hotel booked by tour agent. A bit far from LAX. Hotel is modern, room well furnished with 2 big double beds. Microwave, coffee maker, mini fridge, iron & ironing board, safe are all in room. There're no utensils for food use. We got a couple of disposable paper bowls from restaurant to use in room. Many Asian types restaurants & a supermarket within 5 mins walk. Hotel offers free shuttle to nearby mall. They packed us a breakfast bag of juice, apple & muffin as we had an early flight. If you want a free shuttle to the Citadel outlet mall, a 24hr advanced reservation is necessary.
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Date of stay: March 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Best Western-Executive Inn, General Manager at Best Western Plus Executive Inn
Responded Apr 13, 2021
Dear Avril, Your business is essential to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are looking forward to your next visit. Sincerely, Mei Chien General Manager Best Western Plus Executive Inn
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I have stayed at this hotel numerous times, all on business. The cheapest rooms are "freeway side" and I avoid those, as they are noisier, and don't seem to be quite as nice. Also, try to stay on the ground floor. The third floor I found more noisy, due to the nearby freeway. The cheapest rooms are more akin to a motel, with outside doors. They also have interior rooms for more money, which I never opted for, but I'm sure they are quieter and nicer. The rooms have been quiet and functional, with comfortable beds. Breakfast is usually pretty decent, with hot ham and potatoes on certain days, which is really nice, plus other standards like cereals, hard boiled eggs, etc. This area is heavily Asian, so they also serve Asian breakfast items. Overall, I find this hotel to be a good value since they don't charge for parking, resort fees, and so on. The rates are usually very good for the area, and although it isn't the Hilton, it's definitely good enough for me to keep coming back.
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Review collected in partnership with Best Western
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Best Western-Ex... I, Manager at Best Western Plus Executive Inn
Responded Apr 3, 2020
Thank you, LKrzmarzick for your positive review during your stay with us at Best Western PLUS Executive Inn. I am glad to hear that we were able to make your stay more enjoyable. We will keep up the good work and we look forward to serving you again in the future. Thank you again!
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Room was so noisy, literally 50 ft from a major freeway, hotel was under major construction most stairways and hallways boarded off had to go out in the rain to get to front desk, we asked to move to other side of hotel they said it would be another $65 to move. We had already prepaid for 4 nights, we had to leave after 2 nights and checked into a 5 star hotel an hour away the noise was unbearable to sleep at this location. I left brand new Christmas gift clothing I received, in the room drawers upon departure. I called the hotel the next day they said" no nothing was left behind" (false) this hotel was a disgrace and staff are obviously not trustworthy. Hopefully this saves others this experience.
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Date of stay: December 2022
Value
Service
Sleep Quality
Room Tip:Â Do not stay here, staff obviously cannot be be trusted
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Last minute reservation, as we cancelled our original stay at the Days Inn when they tried to charge us over $20 more than our confirmed price, and refused to reverse the over-charge.
What a pleasant place this was, particularly when comparing it to that terrible Days Inn!
The front desk person even gave us the option between two available rooms, and helped us to select the one that we would like best.
Some very good restaurant selections close by, which was a plus.
If we ever end up in this area again, we know to stay here!
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Date of stay: February 2022
Value
Rooms
Service
Room Tip:Â Ask for the side away from the freeway.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Best Western-Executive Inn, General Manager at Best Western Plus Executive Inn
Responded Mar 1, 2022
Your business is essential to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are looking forward to your next visit.
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The rooms inside the hotel was perfect! Clean and bug free! Can’t hear any freeway traffic. For the other room facing the freeway I’m not sure of the noise level. Breakfast was pretty good could use a little more selection in the meat selection for breakfast. The shower need more water pressure. Overall it was a pleasant stay.
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Review collected in partnership with Best Western
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My family was attending an event in the area and wanted a place to stay and have breakfast following the function. The reviews seemed good, but what we didn't understand was that the hotel is less than 50 yards from the freeway, the pool is pretty much in the parking lot, and parties in the parking lot are permitted (why anyone would want to be out there at 1am in that roaring freeway noise is beyond me). Staff was as helpful as could be all things considered, but the decor and vibe was much less than we expected for $200/night. We checked out at 1am following the event because we didn't want to stay there - we drove back to LA instead. We are disappointed and would like our money back.
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Review collected in partnership with Best Western
Date of stay: July 2021
Value
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Best Western-Executive Inn, General Manager at Best Western Plus Executive Inn
Responded Jul 10, 2021
Your business is essential to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We liked to apologize for your unpleasant stay experience with us. We offer four room types, each room type has its unique features. If you are sensitive to noise, you may choose our Business room where is away from the freeway side, it offers to upgrade amenities with a quiet view of the mountainside. Guest's safety and security are our priority, we have a security guard helping us secure our hotel and parking lot every day. I wish you had mentioned this while you are staying with us, that we can offer you other options during your stays. We hope to service you again, and we are looking forward to your next visit. Hotel Management
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Guests should be warned about the noise when booking remotely. Room had a strange odour of aftershave on the bed sheets. Poor selection and availability of breakfast. There were many restaurants within easy walking distance, but a poor variety of food genres. Lots of available free car parking at the motel.
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Review collected in partnership with Best Western
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
the overall cleanliness was good; however carpet had a few sticky spots. breakfast was a healthy selection of protein, juice, fruits, grain, and vegetables. location was close to a festive place of stores, restaurants, and freeway access.
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Review collected in partnership with Best Western
Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Attractions nearby
6 miles from Hsi Lai Buddhist Temple
14 miles from Knott's Berry Farm
18 miles from Honda Center
19 miles from Huntington Library
20 miles from Disneyland
32 miles from Universal Studios
Please take into consideration the hours for these attractions may varies.
General Manager
Jane Chang
There are more places to choose from in the Rowland Heights area.
PRICE RANGE
$157 - $179 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus executive hotel rowland heights, best western rowland heights, rowland heights best western
LOCATION
United StatesCaliforniaRowland Heights
NUMBER OF ROOMS
135
Prices are provided by our partners, and reflect nightly room rates, including any mandatory fees. Taxes not included. Please see our partners for more details.
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