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BEST WESTERN PLUS Executive Inn

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180 Reviews from our TripAdvisor Community

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Showing 164: English reviews
Los Angeles, California
Reviewed 2 days ago NEW

I have stayed in different hotels in different countries, and by far this hotel is my most favorite. Whenever I'm in the city, I would always choose to stay here. I really appreciate the staff's sincere and exceptional service. They are very warm and accommodating and it's definitely a plus that this is always consistent every time i go here....

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Helpful?
Thank AnnaKristine0410
San Jacinto, United States
Reviewed 3 days ago NEW

Hotel interior and exterior extremely clean and organized. Staff always service orientated with a smile. Excellent breakfast and servers. Numerous guest room amenities with that extra touch of class. Guest room fresh smelling with robe ,thick towels and a most comfortable bed. Front desk always eager to provide excellent customer care. Mrs Chang,GM a true professional. Truly a five star...

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Thank jamesnG6308BM
San Diego, California
Reviewed 2 weeks ago

I have stayed in executive inn on several occasions and every time has been Superior. The service is exceptional and the quality of my stay is always tremendous. The customer service is second to none and the top person to my mind is Stanley who is exceptional.

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Helpful?
Thank harolds541
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you Harold for your positive feedback regarding your recent stay with us. Your kind words on the service and the staff that helped you is a great push for our team. It is always nice to hear that our guest enjoyed and find the hotel superior during their stay with us. I am glad that Stanley left a great...

Reviewed 2 weeks ago

BWP was able to accommodate my stay within my price range, the room was very suitable, and I felt safe and comfortable. There is many shops and restaurants around. the wi-fi worked with good strength.

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Helpful?
Thank 915candiw
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you for your positive feedback regarding your recent stay with us. It's already great to hear that our guest enjoyed their stay with us. Our team tries our very best to provide our guest with the best accommodations and of course feeling safe and comfortable is the key. Thank you again for your feedback, we will make sure that...

New Port Richey, Florida
Reviewed 4 weeks ago via mobile

The room was very luxury especially when the 2 Kaitlyn's brought the light show.I had the best Bachelor party with the most beautiful dancers in this area.Thank you Best Western for letting me get the autograph before they became famous.Thank you ladies!-Anthony

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Thank Anthony B
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you Darlene for your positive feedback regarding your recent stay with us. It's always great that our guest enjoyed their stay with us for any events. I am glad you enjoyed the our guest rooms. Thank you again for your feedback, we will make sure that our team will keep up the good work to provide excellent service. We...

Reviewed October 31, 2016

From the moment we walked in the lobby , Stanley represented what excellent customer service is and suppose to be. The room was the best room I have ever seen. They put to shame hotels I have stayed at or worked for. Look to this hotel before you think Hampton or Embassy Suites etc.. For your stay. There were two...

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Helpful?
Thank Darlene K
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you Darlene for your positive feedback regarding your recent stay with us. Your kinds words are what we seek for from our guest during their stay with us. Our team tries our best to accommodate and create a great experience for all our guests. I am glad your inquiries were sold by our team members during your stay. Thank...

Reviewed October 6, 2016 via mobile

It was great, very clean and it is near a lot of Asian restaurants, other types of places to eat, and lot of night life things to do. The breakfast was okay I wish they offered more Variety of American breakfast...I did try the Chinese breakfast it was different and good. Everything was accessible and the room were comfortable. The...

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Helpful?
Thank Dinah M
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you Dinah for your positive feedback regarding your recent stay with us. It's always great to hear that our guest enjoyed their stay with us. Thank you for letting us know regarding our breakfast items that we offer. I will definitely bring your opinion to our Management Team. Thank you again for your feedback, we will make sure that...

Lake Placid, New York
Reviewed October 3, 2016 via mobile

Great Hotel... Very convenient to all kind of good restaurant, also near by highway.... Only 30 min away from Disney. Room was clean and service was the best. We sure will be back for ours next trip to LA.

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Thank Derrick Y
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you Derrick for your positive feedback regarding your recent stay with us. I am happy to hear that you enjoyed our accommodations during your stay with us. We are in the mid center of all the attractions, which makes it easier for our guest to go to multiple places in one stay. Thank you again for your feedback, we...

Satna Barbara, United States
Reviewed October 3, 2016

So much more than I expected when driving down from Santa Barbara. The saff was wonderful and extremely friendly. The room was very clean and comfortable and there were more amenities than I expected. The bed was comfortable and the Wi-Fi worked great. Nice to be able to sit out in the Jacuzzi.

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Helpful?
Thank Drew W
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you Drew for your positive feedback regarding your recent stay with us. I am glad to hear that you enjoyed your stay with us during your trip here. I am sure the weather is as great as it is in Santa Barbara to be sitting out by the Jacuzzi as it is in our hotel. I am happy to...

Bellevue, Washington
Reviewed October 2, 2016

The room is fairly spacious and well appointed. It is clean with a small fridge. The motion-detection controlled lights in bathroom and wash basin are a nice touch. The breakfast is better than most of the standard Best Western variety. With many Asian restaurants and s supermarket within walking distance, it makes thing easy for the visitors. I will come...

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Helpful?
Thank HF L
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you HF for your feedback regarding your recent stay with us. Since the hotel is an ECO Friendly hotel, we do want to save as much electricity and water as possible. I am glad to hear that you enjoyed the different varieties of breakfast items that we offer to our guest every morning, we do our best to switch...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Parking
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Banquet Room
Official Description (provided by the hotel)
Located near City of Industry, Walnut, Pomona business parks. 20 Minutes to Downtown Los Angeles and Anaheim Convention Center. Walking distance to 20 International Asian-inspired restaurants, grocery store, bank, shops. Free shuttle to Puente Hills Mall, Costco and local businesses within 3 miles. Complimentary American and Chinese breakfast daily. 24-hour lobby business center. Discount shuttle to LAX. Friendly and affordable. ... more   less 

Additional Information about BEST WESTERN PLUS Executive Inn

Address: 18880 Gale Ave, Rowland Heights, CA 91748-1337
Location: United States > California > Rowland Heights
Price Range: $122 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Executive Inn 3*
Number of rooms: 135
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Also Known As:
Best Western Plus Executive Hotel Rowland Heights
Best Western Rowland Heights
Rowland Heights Best Western
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Executive Inn staff and other travelers.
10 questions
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over a year ago
Manchester, United Kingdom
Manchester, United Kingdom
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Executive Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Deluxe Rooms in 2nd Floor are more relaxing and quiet.”
 of 5 bubbles AnnaKristine0410, 2 days ago | Read review
“Choose a room away from the freeway.”
 of 5 bubbles hfl89, Oct 2, 2016 | Read review
“Rooms on the south side are quitter.”
 of 5 bubbles 618ameliaj, Sep 12, 2016 | Read review
“Rooms on 3rd floor are quiet. Avoid room on the freeway side”
 of 5 bubbles sandmail, Aug 21, 2016 | Read review
“Choose rooms not facing CA 60”
 of 5 bubbles 126chingp, Jul 31, 2016 | Read review
5 of 5
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