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BEST WESTERN PLUS Executive Inn

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BEST WESTERN PLUS Executive Inn
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194 Reviews from our TripAdvisor Community

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Showing 177: English reviews
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Saint Louis
Reviewed 1 week ago

My expectation with booking a Best Western Plus Executive Inn was that I would get a great room. My expectation was not met. While my room was clean, the noise from the freeway was more than I cared to deal with. Because I was on business and staying on a negotiated rate, I was not allowed to get a room...

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Helpful?
Thank Mobetta3d
HOTEL’S FAVORITE REVIEW
Reviewed October 31, 2016

From the moment we walked in the lobby , Stanley represented what excellent customer service is and suppose to be. The room was the best room I have ever seen. They put to shame hotels I have stayed at or worked for. Look to this hotel before you think Hampton or Embassy Suites etc.. For your stay. There were two...

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Helpful?
Thank Darlene K
About Hotel's Favorite Review
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you Darlene for your positive feedback regarding your recent stay with us. Your kinds words are what we seek for from our guest during their stay with us. Our team tries our best to accommodate and create a great experience for all our guests. I am glad your inquiries were sold by our team members during your stay. Thank...

Gilbert, Arizona
Reviewed 1 week ago

I would recommend this hotel in general. The outside is not the best looking but you go into the spacious rooms with upgraded features. Very impressed. Happier with this hotel than I have been at any.

Review collected in partnership with Best Western
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Thank Y6866RWamandac
Best Western-Ex... I, Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you for your positive feedback regarding your recent stay with us. We are glad to know that the guest room meets your standard and you enjoyed your stay with us. Thank you again for your feedback, we will make sure that our team keeps up the good work to provide excellent service to all our guest. We are hoping...

Sydney, Australia
Reviewed 2 weeks ago

Had a meeting in LA and stayed here as it was near to the location. Easy enough to find, the entry/check in was not - it is around the back. Once found, the check-in was a breeze. The gentleman was friendly and gave recommendations on what to do in the heavily Asian influenced area. It is a good location, close...

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Helpful?
Thank droods
Best Western-Ex... I, Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you for taking your time to write us a review during your stay with us. I am sorry that the room does not meet your standard. If you plan to stay with us again in the near future, we also have interior rooms that are available too. We are delighted to hear that you enjoy the amenities we provided...

Singapore, Singapore
Reviewed 2 weeks ago

This hotel is popular among Chinese. There is a separate section for Chinese breakfast. Breakfast coupons are issued and need to be presented. Rooms are spacious and clean. The front desk can even loan a Costco card. A lot of restaurants and supermarkets are nearby. Good roast meat restaurant, Korean BBQ and pho noodle just next to hotel. TS emporium...

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Helpful?
Thank PSWong
Best Western-Ex... I, Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you for taking your time to write us a review during you stay with us. We are glad to hear that you like the room and find our location convenient. We do try our best to meet guests' need and hope you are satisfy. Thank you again for your feedback, we will make sure that our team keeps up...

Recife, PE
Reviewed 4 weeks ago

I think it's the best option in Rowland Heights. The hotel have a friendly staff and the rooms are clean, big and comfortable. The hotel is located near Walmart, Target, a shopping mall and Has several options to eat near by.

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Helpful?
Thank feliperp
Best Western-Ex... I, Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you for your positive feedback regarding your recent stay with us. We are happy to hear that you enjoyed your stay when you were in town in Rowland Heights. I am glad you find our location enjoyable during your stay with us. Thank you again for your feedback, we will make sure that our team keeps up the good...

Mission Viejo
Reviewed February 20, 2017

Non judgemental, hollywood executive inn. A servant of the new stars and the old stars. Best western is a place that you will be accepted as you come, provided you respect the local customs. Thank you Governor brown.

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Thank Lobsterollsforever
Best Western-Ex... I, Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you for your positive feedback regarding your recent stay with us. We are very happy to hear that you enjoyed and felt welcomed from the staffing's. Thank you again for your feedback, we will make sure that our team keeps up the good work to provide excellent service to all our guest. We are hoping to serve you again...

Auburn
Reviewed February 14, 2017

Road noise is fairly loud. This didn't bother me, but noise doesn't bother me in general when trying to sleep. I can see where it could bother others. Hotel staff were very polite, friendly and eager to assist. Room was clean and up to date (light dimmers and soap dispensers in shower and washroom). Main lobby looked newly remodeled and...

Review collected in partnership with Best Western
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Helpful?
Thank X1605VBmichaelm
Best Western-Ex... I, Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you for your positive feedback regarding your recent stay with us. We are glad to hear that the freeway noise did not scare you away, since we have double-panel along with build in strips to block out the noise for our Standard rooms. We are enlighten to hear that you find the cleanliness of the room up to your...

Rowland Heights, California
Reviewed January 21, 2017

Rooms are always super clean. Staff is always friendly and professional and they make me feel welcomed. I stay here quite often and have never had a bad experience. Always my go to hotel. They never disappoint

Review collected in partnership with Best Western
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Helpful?
Thank l0zan089
Best Western-Ex... I, Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you for your positive feedback regarding your recent stay with us. We are very happy to hear that you always enjoy the cleanliness of our rooms during your stay with us. Our staffs do try their best to offer our guest with the best service during their stay with us. Thank you again for your feedback, we will make...

Reviewed January 21, 2017 via mobile

Room is big, clean but its decoration is outdated. Hotel is located near freeway and closed to shopping mall, Walmart and Target. It takes only 10 minutes drive. Breakfast is good but it's crowded from the Chinese tour group. Free parking is great and you can walk to the famous The boiling crab.

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Helpful?
Thank Luckyairry
Best Western-Ex... I, Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you for your positive feedback regarding your recent stay with us. We are very happy to hear that you had a great stay. We are happy to hear that you enjoyed the close by restaurant during your stay. We will bring up about your decors and seating spaces during our management meeting. Thank you again for your feedback, we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Located near City of Industry, Walnut, Pomona business parks. 20 Minutes to Downtown Los Angeles and Anaheim Convention Center. Walking distance to 20 International Asian-inspired restaurants, grocery store, bank, shops. Free shuttle to Puente Hills Mall, Costco and local businesses within 3 miles. Complimentary American and Chinese breakfast daily. 24-hour lobby business center. Discount shuttle to LAX. Friendly and affordable. ... more   less 

Additional Information about BEST WESTERN PLUS Executive Inn

Address: 18880 Gale Ave, Rowland Heights, CA 91748-1337
Location: United States > California > Rowland Heights
Price Range: $121 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Executive Inn 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Best Western Plus Executive Hotel Rowland Heights
Best Western Rowland Heights
Rowland Heights Best Western
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Executive Inn staff and other travelers.
10 questions
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over a year ago
Manchester, United Kingdom
Manchester, United Kingdom
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Executive Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Upper floors don't have headlights in their windows, and try and face away from the freeway.”
 of 5 bubbles droods, 2 weeks ago | Read review
“Get a high floor room”
 of 5 bubbles PSWong, 2 weeks ago | Read review
“Greatest place for disabled”
 of 5 bubbles Lobsterollsforever, Feb 20, 2017 | Read review
“Near very busy highway, ask for an expensive room inside.”
 of 5 bubbles Traveldreamers11, Dec 20, 2016 | Read review
“This hotel offers Asian as well as American breakfasts.”
 of 5 bubbles 383dallasc, Dec 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question