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Extended Stay America - Sacramento - Roseville

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1000 Lead Hill Blvd., Roseville, CA 95661
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Extended Stay America - Sacramento - Roseville
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83 Reviews from our TripAdvisor Community

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Showing 83: English reviews
Doha, Qatar
Level Contributor
438 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
3 of 5 stars Reviewed June 12, 2016

It's the Wandering Yank here. Mrs. Yank and I needed a place to stay in Roseville for a few days, and we preferred a kitchenette. I'd seen Extended Stay hotels before, so this seemed a good choice. It's okay. The room was adequate, and the full-size refrigerator was appreciated. A pool would have been nice, but I'm guessing they're generally... More 

Helpful?
Thank Mark M
00esa, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review

All of us here at Extended Stay America Sacramento – Roseville are glad to hear you loved your recent stay! Thank you for sharing your nice remarks. We appreciate you mentioning how convenient it was to have a kitchenette and a refrigerator in your suite as this is an important feature to many travelers staying for multiple nights. We are... More 

Hawaii
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 9, 2016

Beware and read on I checked into this hotel and planned to stay for 3 weeks during a business trip. At check-in after a long flight and preparing early morning, my focus was for the next day. I decided to not complain or request another room when it was clear a thorough cleaning was not performed. Crumbs on the carpet,... More 

Helpful?
1 Thank eydarr
00esa, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review

Thank you for your recent stay at our hotel. Please accept my personal apology for the concerns outlined in your review. Please know, we have policies and procedures in place to make sure we do not have problems such as this. While we feel this was an isolated event, rest assured, we have had the room you stayed in thoroughly... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 29, 2016

I really wanted to love this hotel. The idea of having a fridge, microwave, and stove top was appealing in order to save money and not eat out three meals. The room was clean, not extravagant by any means but comfortable. I had a non-smoking room but smelled cigarettes everywhere. The staff were probably the only good thing about this... More 

Helpful?
2 Thank Lynnette S
00esa, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review

Lynnette, we appreciate you bringing your experience to our attention. We are disappointed we let you down and did not meet your expectations. We are pleased you had some positive aspects to your stay such as your spacious, clean and comfortable suite, as well as our friendly and helpful staff. We apologize if we did not communicate our weekly housekeeping... More 

Roseville, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 22, 2016

The overall look of the room was dingy and depressing. Very tiny room with what looked like garage sale furniture crammed in. The bathroom was particularly seedy. The floor was sticky, the light was dim. The average gas station bathroom is nicer than this one, and there was no storage space in the bathroom - unacceptable for an extended stay... More 

Helpful?
1 Thank goombahatty
00esa, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review

Your feedback is important to us and we take it very seriously as it gives us the guests perspective of our hotel. We sincerely apologize we did not provide a home away from home environment for you that was clean and comfortable. Based on your feedback, we will share your review with our housekeeping and maintenance teams to be sure... More 

Pollock Pines
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 20, 2016 via mobile

Ask Noel the manager for help. I was to stay 30 days. Had to leave early. Had to take antibiotics He claimed he had no extra beds to replace mine. I had to sleep in the chair after working 12hour days. I have photos and proof and showed to management. They did nothing.

Helpful?
2 Thank glaslady
00esa, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review

We appreciate that you selected our hotel for your lodging needs while you were on assignment in the Sacramento area. It is unfortunate, and we apologize we did not have an alternate suite for you to move to so you could be more comfortable. On a regular basis we have a pest company treat the hotels exterior as well as... More 

Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed April 16, 2016 via mobile

We got a smoking room. ..yuck! At one point, our toilet clogged! The only good thing about this place is if you plan to stay longer, because it has a large fridge, microwave, stove, and they offer utensils and cooking tools to cook your own food.

Helpful?
2 Thank Nia E
Boulder Creek, California
2 reviews
5 of 5 stars Reviewed April 8, 2016

We like staying here for the convenience to spend time as Thunder Valley Casino. We live 3 hrs away so locality makes a difference. It is also reasonably priced. It was nice especially this time because we were traveling with a dog and needing to leave underage person at hotel. Having a kitchen was great so they could cook meals... More 

Helpful?
Thank scruzl0cal
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed February 25, 2016

The rooms weren't fantastic - a tad musty and people above me were loud and seemed like they were jumping on my head, but the front desk person was very understanding and accommodating, providing me with another room (upgraded from queen to king) on the opposite side of the building to ensure I was no where close to loud room... More 

Helpful?
Thank Jay M
Manager_11525, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review

Thank you for the feedback about your stay at our hotel. I appreciate your comments about our staff; however, please accept our apologies that you did not have a comfortable stay. To uphold our company's high standards, we will make sure we are closely monitoring noise levels in our hotel as well as reviewing our room inspection procedures. We continually... More 

Rocklin, California
1 review
5 of 5 stars Reviewed February 5, 2016

Love this hotel, cheaper than Herritage inn express where you smell nothing but pot, and get poor quality for your money. Here at '' Stay America " it is not only less price but it luctury compared to the " Herritage inn " Just coming from there they have crap tv, they claim to have free wifi which does not... More 

Helpful?
Thank Nick R
Manager_11525, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience and exceptional customer service! It’s great to read that you found our hotel to be a good value. Once more, thank you for posting your review.... More 

1 review
4 of 5 stars Reviewed December 5, 2015

The room was not fancy but it was clean and cozy with many features that made the stay comfortable. I booked the room for my 90 year old Dad who thought it was the nicest hotel he had ever stayed in. He loved having such a lovely kitchen where he could heat up some tea and have his dessert waiting... More 

Helpful?
Thank Ernest G
Manager_11525, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! I truly appreciate your kind comments regarding our staff. Once more, thank you for posting your review. We look forward to having you visit with us... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry

Additional Information about Extended Stay America - Sacramento - Roseville

Address: 1000 Lead Hill Blvd., Roseville, CA 95661
Location: United States > California > Roseville
Price Range: $84 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - Sacramento - Roseville 2*
Number of rooms: 122
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Also Known As:
Extended Stay Roseville
Roseville Extended Stay
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