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BEST WESTERN PLUS Orchid Hotel & Suites

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401 Reviews from our TripAdvisor Community

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Showing 399: English reviews
San Jose, California, USA
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

Very attentive and helpful staff. I had many questions and they had an answer for every one. Room was adequate and very clean. Provided all I needed for a one-night stay. Breakfast was convenient and quick. Parking was plentiful. Easy to get to from main highway, yet far enough away that it was quiet.

Review collected in partnership with Best Western

Helpful?
Thank K M
Pasadena, California
Level Contributor
149 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We had got off an 11 day cruise and was headed to Reno after a short visit with our son in Sacramento. They were busy so we left ,but we got to Roseville and my husband was too tired to go on... I checked online what we should expect to pay and was quite upset they counter guy gave a... More 

Helpful?
Thank Ella O
Palm Desert, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We enjoyed our stay at the BW Orchard Inn. The rooms were not large but very comfortable. The breakfast area was great. The front desk personnel were very professional and quite helpful. Would definitely stay here again and would recommend it to others.

Helpful?
Thank Frank D
Lindsey r, Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Dear Frank, Thank you very much for taking the time to leave such a positive review. We our glad you enjoyed your stay and found the staff to be very professional and quite helpful. We really work hard here as a team from the front desk, to the breakfast attendants, also the housekeeping to ensure all of our guest leave... More 

Pullman, Washington
Level Contributor
121 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

This was a very comfortable hotel. Three of us stayed in the suite. The hideabed couch was not made up although we booked for three but sheets were ready. I had only two minor complaints. The AC was not on when we arrived. With the temperature at 108 it took a LONG time to get bearable. Also there is a... More 

Helpful?
Thank Locheriboll
Lindsey r, Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Dear Locheribool, Thank you for your feedback! We our please you enjoyed your stay with us. You are correct most rooms are setup for two and we are working on correcting that issue so future guest don't run into the same issue. We are glad you enjoyed the cocktail reception and the walks through the courtyards. Again thank you very... More 

Kennesaw, Georgia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Quiet and clean room, pet friendly, nice breakfast and friendly staff. I had a great stay at this hotel! There is a lounge and 2 free drinks each night. The Blue Oak was amazing to sit under in the evening and have a cold beverage! This hotel is close to many nice restaurants and parks. I had a nice stay!

Review collected in partnership with Best Western

Helpful?
Thank gapeach1956
Lindsey r, Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Dear Gapeach1956, Thank you for taking the time to review our hotel on TripAdvisor. We value all of our guest's comments and appreciate your feedback! We are pleased you enjoyed your stay and found the staff friendly. Again thanks for your review and hope to see you again soon in the near future. James Fitzgerald Assistant General Manager Best Western... More 

Rocklin, United States
1 review
4 of 5 stars Reviewed 1 week ago

We use this hotel for our business travel and for employees who are traveling. It's very clean, reliable, & a great value. Breakfast & happy hour drinks are included which is great. Staff is friendly and the pool is nice. Hotel is a little older, but the beds and linens are nice. I would recommend this hotel for the business... More 

Review collected in partnership with Best Western

Helpful?
Thank Alexander T
Lindsey r, Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Dear Alexander, Thanks you for taking the time to write such a great review about us for all future business travelers to read. We are very excited that you enjoyed your stay, we work work hard here as a team to ensure all guest feel welcomed and right at home. Again thanks for the review and hope to see you... More 

San Mateo, United States
1 review
2 of 5 stars Reviewed 1 week ago

Beware, this hotel appears much better on the website photos. The reality is a pretty major letdown. The rooms are cramped and look more spacious in the photos as well. Noisy maids in the morning made adequate rest and relaxation difficult to achieve. Desk service is friendly and helpful. Breakfast is not bad and breakfast attendants were on the ball.... More 

Review collected in partnership with Best Western

Helpful?
Thank Christopher O
Lindsey r, Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Dear Christopher, Thank you very much for taking the time to share your experience with us. I am sad to learn your stay was not enjoyable. Your comments regarding the housekeeping are duly noted and will be addressed with our head housekeeper. Glad breakfast was good and that you found the front desk staff to be friendly and helpful. Again... More 

1 review
4 of 5 stars Reviewed 1 week ago

My husband and I stayed here after a concert. We checked in about 10:30 p.m. and the staff was wonderful and got us checked right in. The room was clean, the bed was comfortable. There was a large shower and a large jacuzzi tub. We ate breakfast in the morning. There were scrambled eggs, sausage patties, biscuits and gravy, waffles,... More 

Review collected in partnership with Best Western

Helpful?
Thank 514rachellec
Lindsey r, Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Dear 514rachellec Thank you for your outstanding review. We our pleased that you enjoyed your staff with. Glad breakfast was a hit and that you were able to enjoy some of the outside sitting area. You must of had a Spa room hoped you enjoyed that as well. Again thanks for the great review and hope to see you again... More 

Napa, United States
1 review
5 of 5 stars Reviewed 1 week ago

We traveled for the Fair Oaks Classics soccer tournament, and stayed here for the first time. The hotel itself is very nice & clean. It offered a lot of amenities inside & outside the rooms that made our stay great. The bed could be a little softer for my own personal preference. They had a great hot breakfast buffet, and... More 

Review collected in partnership with Best Western

Helpful?
Thank Maryann C
Lindsey r, Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Maryann, Thank you for your feedback. We are glad you enjoyed your stay during the Fair Oaks Classic soccer tournament. We work very hard here to ensure that all of our guest feel right at home. I will let the front desk that you thought they were very accommodating and a pleasure to talk to. Again thank you for your... More 

Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This was a wonderful place for my Track and Field team to stay! There were 3 other teams in town for The Junior Olympics! Hotel was clean and the staff was friendly. The courtyard was a nice place to hangout after a long day! The only down fall was the AC was on the back room and didn't cool off... More 

Helpful?
Thank cheriew1978
Lindsey r, Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Dear Cheirew1978, Thanks you for your feedback. We our glad you found the hotel clean and the staff friendly. We work hard to ensure our guests enjoy their experience with us. Did you let the front desk know about the AC issue? If not if you could please email me your last name so we can have that room checked.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Newly renovated with an enclosed atrium and executive building the Best Western Plus Orchid Hotel & Suites is a one of a kind destination. The finest in Placer County lodging can be found right here at The Best Western Plus Orchid Hotel & Suites in Roseville, California.Best Western Plus Orchid Hotel & Suites is mix of suites hotel with exceptional amenities, including two lovely courtyards to relax in and a complimentary hot buffet breakfast served in our private dining room. Our guests also enjoy a hosted evening reception with complimentary beverages. Located just minutes from the Gallaria Mall and many local business in the community, our complimentary shuttle can take the stress out of driving around town. ... more   less 

Additional Information about BEST WESTERN PLUS Orchid Hotel & Suites

Address: 130 N Sunrise Ave, Roseville, CA 95661-2905 (Formerly Oxford Suites)
Location: United States > California > Roseville
Price Range: $93 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Orchid Hotel & Suites 2.5*
Number of rooms: 174
Reservation Options:
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Also Known As:
Orchid Hotel Roseville
Hotel Style:
#2 Romantic Hotel in Roseville
#2 Green Hotel in Roseville
#8 Family Hotel in Roseville
#8 Business Hotel in Roseville
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