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Heritage Inn Express Roseville

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Heritage Inn Express Roseville
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91 Reviews from our TripAdvisor Community

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There are newer reviews for Heritage Inn Express Roseville
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Showing 91: English reviews
Reviewed April 28, 2015 via mobile

Let me start by saying that this review is not based on a few visits only. Our non profit organization rented both their ballroom and guest rooms on a weekly basis for a 3 year period (approx 150 times!) Over that time period I have watched both management and front desk agents come and go. Most of them were good...

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3Thank Parksrblessed
kuldeep k, General Manager at Heritage Inn Express Roseville, responded to this review

Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give us another...

Fremont, California
Reviewed April 9, 2015

No Towels! Smells bad. Mold everywhere. No soap or toilet paper.. Non brought when asked for. We were switched to a little cleaner room but no toilet paper no towels, did not have a pole in the closest to hang clothes on. Wifi never worked and the tv was very small, old and very blurry. no service. I had to...

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1Thank Ricky R
kuldeep k, Manager at Heritage Inn Express Roseville, responded to this review

Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give us another...

Reviewed April 8, 2015 via mobile

Do not stay here. Unless you want crack or murdered. The nonsmoking rm smells like cocaine. The pillows are hardly pillows. I did not stay. The amn that was wondering around who was trying to get into my rm was more than enough for me.

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3Thank kleshiab
kuldeep k, Manager at Heritage Inn Express Roseville, responded to this review

Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give us another...

Reviewed February 6, 2015

Needs to be cleaned and they need more towels the room smelt Muskie and not clean. I feel that the night shift should be able to clean towels if needed. When ask about the towels she to me she had none I think that thus should be addressed for any further stay

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2Thank Janetcook1234
kuldeep k, Manager at Heritage Inn Express Roseville, responded to this review

Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give us another...

Reviewed January 10, 2015

I had a very nice stay there.i stayed there for a few nights and they had a fair price the room we were in was very nice and remodel the employees were nice a generous. I will be coming back to stay in the future

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Helpful?
Thank Civic420
kuldeep k, Manager at Heritage Inn Express Roseville, responded to this review

Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property . Your feedback is very much appreciated and I can assure you that my staff and I use this information to do every thing possible to create an enjoyable experience for each of our guests.we hope to see you again. If we...

San Bernardino, California, United States
Reviewed January 6, 2015

When we went to our room, we found only one clean bath towel and one dirty towel. We went to the office to ask housekeeping for towels and washcloths and were told that there were none. Then on the second day housekeeping only brought one set of towels. Plus, the towels were extremely rough. I even have sandpaper finer than...

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Helpful?
2Thank Jeffrey M
kuldeep k, General Manager at Heritage Inn Express Roseville, responded to this review

Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give us another...

Reviewed December 19, 2014 via mobile

Passing through town on business. I made it into roseville and needed a place to crash, found this nice hotel for a fair price. Decent room for the price. Excellent service. Staff was outstanding very satisfied with my stay. Recommend for business.

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Helpful?
Thank Edgar V
kuldeep k, Manager at Heritage Inn Express Roseville, responded to this review

Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property . Your feedback is very much appreciated and I can assure you that my staff and I use this information to do every thing possible to create an enjoyable experience for each of our guests.we hope to see you again. If we...

Reviewed December 6, 2014

i have stayed here a few times as my corporate office is very close.this time i was traveling with my co workers who were coming here for traning..we had a wonderful time here.manager is so kind....nice rate, nice location.... yes we will stay again.

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Thank bobby p
kuldeep k, Manager at Heritage Inn Express Roseville, responded to this review

Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property . Your feedback is very much appreciated and I can assure you that my staff and I use this information to do every thing possible to create an enjoyable experience for each of our guests.we hope to see you again. If we...

Rocklin, California
Reviewed December 3, 2014 via mobile

I stayed in this hotel not too long ago. It's a great place for a reasonable price. the room are pretty big I was actually quite surprised when I first walked in to the room. And the room comes with a jacuzzi bath tub. The breakfast is okay. But the coffee machine was on 24/7 which was very convenient. The...

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Helpful?
Thank shemendra
kuldeep k, Manager at Heritage Inn Express Roseville, responded to this review

Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do every thing possible to create an enjoyable experience for each of our guests. We hope to see you again. If we...

Carson City, Nevada
Reviewed November 4, 2014

First of all, the 2 rooms I reserved were NOT reserved when my family arrived. The rooms were filthy, there were no towels for showers and NO continental breakfast. The web site makes this inexpensive place look like a decent place to stay. The rooms look nothing like on the site and they have a staff that could care less...

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Helpful?
1Thank Dana L
kuldeep k, General Manager at Heritage Inn Express Roseville, responded to this review

Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give us another...

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Our amazing and updated hotel located in Roseville CA, has plenty of accommodations ranging from one room king beds to a Jacuzzi room with two beds. All rooms include refrigerator, microwave, cable TV, free wireless internet, free continental breakfast, in room coffee pot, iron and ironing board, spacious rooms, sunk in bathtubs, and outdoor pool. Our lobby is open 24/7 with friendly staff to assist you. ... more   less 

Additional Information about Heritage Inn Express Roseville

Address: 204 Harding Blvd., Roseville, CA 95678
Location: United States > California > Roseville
Price Range: $69 - $83 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Heritage Inn Express Roseville 2*
Number of rooms: 101
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Also Known As:
Heritage Hotel Roseville
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Questions & Answers

Here's what travelers have asked, with answers from Heritage Inn Express Roseville staff and other travelers.
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Questions? Get answers from Heritage Inn Express Roseville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“A/C worked great but rooms were musky and dingy. Go somewhere else.”
 of 5 bubbles yojomcnealey, Aug 4, 2016 | Read review
“at another motel.”
 of 5 bubbles BiffCanlett, Jun 7, 2016 | Read review
“Access to freeway is good but not too close. Not much street noise. Nice Spanish style. Not too clean appearance.”
 of 5 bubbles spyrogyra2, May 11, 2016 | Read review
“Make sure desk staff know you want a room away from the "Semi-permanent" residents.”
 of 5 bubbles Road_Rambler59, May 11, 2016 | Read review
“Spend extra and stay at a decent place, this isn't it”
 of 5 bubbles 434lindan, Oct 25, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question