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Heritage Inn Express Roseville

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Heritage Inn Express Roseville
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88 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Los Angeles, California
Reviewed August 4, 2016

This place has gone down hill since my last visit a couple of years ago. The room, was clean but looked very used. The bed's headboard covering was deteriorating and well worn. The base mattress had stains around the sides. Sheets were clean. The armour drawers were missing the bottoms - totally not usable. No hangers in the closets and...

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Helpful?
Thank yojomcnealey
kuldeep k, General Manager at Heritage Inn Express Roseville, responded to this review

I apologize for the inconvenience that has happened. We appreciate the feedback to help improve our hotel. We hope you will give us another chance in the future. In the future we can make better accommodations with you.

Reviewed June 29, 2016 via mobile

On upon arriving i could not find a place to park. I went to get my room when walking in the lobby it smelled bad, the staff was rude. It took me 20min to find the room, once we got in there it was dirty there was what looked like a pill and a balloon on the floor, it looked...

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Helpful?
Thank blondiebelle2003
kuldeep k, General Manager at Heritage Inn Express Roseville, responded to this review

We do apologize for your experience with us. We appreciate the feedback to improve our establishment. We will hope to be given a second chance to help us to improve our hotel. I hope for you to have a better stay next time.

Reviewed June 16, 2016

As i mentioned in the reservation they prepare me great clean room, i checked in 2 weeks ago when i arrived their they already prepared my room so i didn't have to wait any longer. i stayed their for week. i told them to clean my room every day they done it as i wish. great service, great place and...

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Helpful?
Thank Dinusha R
kuldeep k, Manager at Heritage Inn Express Roseville, responded to this review

Thank you so much for the feedback. We really appreciate it for the improvement on our hotel. I'm so glad you had a great stay. We look forward to seeing you soon.

Sacramento, California
Reviewed June 7, 2016

I still question the reservation process. I was sure I booked the namesake in Rocklin, but they never heard of me, and when I checked my confirmation it did say Roseville. I don't want to belabor the point, but the room was old and tired. The carpet was wrinkled, and coming up from the tack strip, so it was painful...

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Helpful?
Thank BiffCanlett
kuldeep k, Manager at Heritage Inn Express Roseville, responded to this review

I am truly sorry about your stay at our hotel. This feedback helps on improving our hotel, and we appreciate it. We would like to see you in the future. We will ensure that you will have a great stay with us next time. Thank you so much.

Reviewed June 5, 2016

I made a reservation for a room so my family could be together for the weekend. They drove 3 hours to be with me. When we went to check in, we were told the room was being worked on. They scanned my driver's license at that time and assured me that my room would be available shortly. We went out...

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Helpful?
Thank Maria J
kuldeep k, Manager at Heritage Inn Express Roseville, responded to this review

I apologize for the inconvenience that has happened. We appreciate the feedback to help improve our hotel. We hope you will give us another chance in the future. In the future we can make better accommodations with you.

Los Angeles, California
Reviewed May 12, 2016 via mobile

I loved that they had the renovated rooms and that it was a piece of mind.the service was nice as well, I'll definitely would recommend the Heritage inn express to friends&family members the environment is quite,nice scenery,customers will always be happy

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Helpful?
Thank frankyLuv
kuldeep k, General Manager at Heritage Inn Express Roseville, responded to this review

Dear Guest, I appreciate your feedback on our property. I'm glad you have a good stay. I hope to see you soon.

Lafayette, California
Reviewed May 11, 2016

Not for the sensitive sleeper. Beds are very hard, one can feel the springs through the top sheets. Many repairs are needed, but did not bother me much. Patio door lock broken, used stick to keep door closed. Cleaning service lacks, found empty beer can under my bed. Fridge worked fine. Some guests smoked outside too close to building. For...

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Helpful?
Thank spyrogyra2
kuldeep k, General Manager at Heritage Inn Express Roseville, responded to this review

Good Afternoon, I appreciate your feedback about our establishment. We are slowly renovating our property so we look forward to these for improvement. We are taking each and every survey to heart to fix these issues. We hope you will choose us in the future.

Washington
Reviewed May 11, 2016

I have stayed here twice before: three years ago and six years ago. My last experience in particular was pretty bad and I did not think I’d ever go here again. But there was a convention that I attend every three years and it came around again at the Heritage Inn, so here I was. I did not have a...

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Helpful?
Thank Road_Rambler59
kuldeep k, General Manager at Heritage Inn Express Roseville, responded to this review

Good Afternoon, I appreciate your feedback for our establishment. Thank you for hosting your convention with us, I am truly sorry about the furniture in the room as well as the bed. We are slowly renovating the hotel to meet guests needs. I really appreciate the feedback with the good and bad pointers. Hope to see you again in the...

Reviewed May 6, 2016 via mobile

For an older motel it is pretty good. It does serve the purpose of a room with bed and TV and a few amenities. I can't give it more than average. I do think the price is high with what they offer. I have paid less for better accommodations.

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Helpful?
Thank Nathan M
kuldeep k, General Manager at Heritage Inn Express Roseville, responded to this review

Thank You for taking the time to leave us a review. We are glad you had a great stay with us. we apologize the expectation of the rate did not meet your standards. we hope you come back soon and see you again and fix that situation.

Reviewed April 13, 2016 via mobile

My mom and I were going to Reno and we decided to stay at this hotel for a good price and it was a great stay. We shopped at galleria mall and other places around the mall that weren't far from the hotel and dined at a restaurant. Thanks for the service. I'll be back....

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Helpful?
Thank ashlee s
kuldeep k, Manager at Heritage Inn Express Roseville, responded to this review

Dear Guest, Thank you so much for the great feedback. We are glad you had a wonderful stay. Hope to see you soon,

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Pool
  • Free Breakfast
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Our amazing and updated hotel located in Roseville CA, has plenty of accommodations ranging from one room king beds to a Jacuzzi room with two beds. All rooms include refrigerator, microwave, cable TV, free wireless internet, free continental breakfast, in room coffee pot, iron and ironing board, spacious rooms, sunk in bathtubs, and outdoor pool. Our lobby is open 24/7 with friendly staff to assist you. ... more   less 

Additional Information about Heritage Inn Express Roseville

Address: 204 Harding Blvd, Roseville, CA 95678-2804
Location: United States > California > Roseville
Price Range: $68 - $89 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Heritage Inn Express Roseville 2*
Number of rooms: 101
Reservation Options:
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Also Known As:
Heritage Hotel Roseville
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Questions & Answers

Here's what travelers have asked, with answers from Heritage Inn Express Roseville staff and other travelers.
2 questions
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Questions? Get answers from Heritage Inn Express Roseville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“A/C worked great but rooms were musky and dingy. Go somewhere else.”
 of 5 bubbles yojomcnealey, Aug 4, 2016 | Read review
“at another motel.”
 of 5 bubbles BiffCanlett, Jun 7, 2016 | Read review
“Access to freeway is good but not too close. Not much street noise. Nice Spanish style. Not too clean appearance.”
 of 5 bubbles spyrogyra2, May 11, 2016 | Read review
“Make sure desk staff know you want a room away from the "Semi-permanent" residents.”
 of 5 bubbles Road_Rambler59, May 11, 2016 | Read review
“Spend extra and stay at a decent place, this isn't it”
 of 5 bubbles 434lindan, Oct 25, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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