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Holiday Inn Express Rocklin - Galleria Area

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6830 Five Star Blvd, Rocklin, CA 95677 (Formerly Inn at Roseville Galleria)
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Holiday Inn Express Rocklin - Galleria Area
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45 Reviews from our TripAdvisor Community

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Reno, Nevada
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here one night on our way from Reno to Santa Cruz. The hotel is clean, newer, and the staff was friendly. The room it self was above what we expected for the price we paid. I don't have any negative thing to say about this hotel or the staff. The breakfast is standard for this type of hotel,... More 

Helpful?
Thank Srelaford
Peoria, Arizona
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 31, 2015

After a terrible one-night stay in another competitor's hotel, we moved into this Holiday Inn Express. We felt like it was a castle. The clerk at the check-in desk was extremely friendly and helpful. Even though we were hours before the check-in hour, she found us a nice room. Room was excellent - very clean, updated with granite countertops, comfy... More 

Helpful?
1 Thank dolorest79
california
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed October 25, 2015 via mobile

Checked in for a last minute stay - basketball tournament at Hardwood palace / told them we would be here until Sunday. When I confirmed again Saturday - the front desk person ( should be behind the scenes) she kept me standing there for 15 minutes- while talking on the phone - ZERO acknowledgment - finally helped me and said... More 

Helpful?
Thank toobastar
IHGCare, Guest Relations Manager at Holiday Inn Express Rocklin - Galleria Area, responded to this review

Dear toobastar, Thank you for being our guest and for taking the time to write your review. I would like to apologize for the difficulties you had experienced with the hotel staff. Your feedback is shared with the management team, and rest assured that the issues you raised will be addressed in order for us to consistently provide the level... More 

Galt, California
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 20, 2015 via mobile

We booked this hotel because we were going to a concert in Wheatland and didn't want to have to drive all the way home afterward. Everything was perfect. We had a king standard. Room was very clean a/c worked great. Absolutely no complaints. We didn't take advantage of the free breakfast so can't comment on that.

Helpful?
Thank MadridGirl16
Phoenix, Arizona
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed October 20, 2015

This is a good hotel for the area, however my experience with the front desk was not good. I was not welcomed as I normally am at other Holiday Inn Express Hotels, but this is because they did not know I was a Gold Member. I mentioned this and I was asked to produce my rewards number. There seemed to... More 

Helpful?
Thank 814jph
IHGCare, Guest Relations Manager at Holiday Inn Express Rocklin - Galleria Area, responded to this review

Dear 814jph, Thank you for being an IHG Rewards Club Gold Elite member and giving a feedback about your stay. I am pleased to hear that you liked the good location. We are hospitality professionals who pride ourselves on delivering world class customer service. It is our regret that we failed to deliver an exemplary performance during your stay. Rest... More 

1 review
1 of 5 stars Reviewed October 8, 2015

I prepaid a three night state but contracted the flu and had to return home a day early. Because of a large event in the area every hotel and motel in a radius of ten miles was sold out, all at premium rates. I checked out before 9:00 am to drive home on a Saturday morning. It's inconceivable that they... More 

Helpful?
Thank Thomas M
IHGCare, Guest Relations Manager at Holiday Inn Express Rocklin - Galleria Area, responded to this review

Dear Thomas M, Thank you for taking the time to share your recent experience with us. It is truly regrettable to learn about how your concerns were handled. Please allow me to follow-up on your concerns. I have sent you a private message in an effort to obtain more information. I look forward to your response and hope we will... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed August 20, 2015 via mobile

This is probably the best holiday Inn I have ever stated at. The only reason I gave it a 4 star was because they were working on the hot tub and I could hear all the banging, but everything else was perfect. Great beds!

Helpful?
Thank Monica G
Punta Cana
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 13, 2015

We needed a hotel close to our friends family home. The hotel was only 5 minutes away. We were very impressed, the room we had was large, clean and comfortable. My husband loved the food area with the free breakfast, and the variety of breakfast foods. They also had a pan cake machine. The food area was monitored and very... More 

Helpful?
Thank 505kathryne
Kuna, Idaho
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 5, 2015

Upon checking in we found our room to be extremely clean. The bed as exquisitely comfortable, which made for a great night's sleep. Breakfast was very good. There is a plethora of restaurants within a mile, so no one should have trouble finding a good dinner nearby. There were a couple of quirky things, however, which contribute to the 4... More 

Helpful?
Thank Jody H
Corning, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 8, 2015 via mobile

I love this motel. The front desk staff was amazing and helpful. They even let my guests swim in the pool. Really clean. I will be back my next visit to Rocklin when I plan my next trip to visit famuly. The beds were so comfortable, I fell right to sleep.

Helpful?
1 Thank Kathyfeelomoyneur
Tami C, General Manager at Holiday Inn Express Rocklin - Galleria Area, responded to this review

Dear Kathyfeelomoyneur; Thanks for the love! We are so glad you enjoyed your stay with us and we look forward to having you back! Thanks again! More 

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