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Heritage Inn Express Rocklin

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Heritage Inn Express Rocklin
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105 Reviews from our TripAdvisor Community

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Showing 104: English reviews
Reviewed October 7, 2016 via mobile

The location is terrible (50 yards from I 80) and the road noise is constant. The beds were harder than the floor and I doubt I would stay there again. The service was great (accommodating an early check in without any problems) and the room was clean, but between the road noise and the bed, sleeping was hard to come...

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Thank David G
Reviewed October 4, 2016

A definite 5/5! What really made an impression on me was the friendliness of the staff. From the minuet I checked in I was amazed. The rooms are big, with a nice size bathroom. The location is great too, kind of hidden in a small mountain like community.

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Thank Jessica A
Reviewed September 14, 2016 via mobile

I recently sold my home and am in between a new place and have been staying in motels in the time being which has not been the best experience until i stayed in Rocklin at the Heritage inn. It was very clean and the gentleman at the front desk was very nice and well manured. Also i didn't see any...

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Thank Mike O
Reviewed September 9, 2016 via mobile

Hello, my name is Dan dodson, my wife is Carla. We have been staying at the heritage inn express in rocklin. The first couple of times we have stayed here, I would honestly probably not even give them one single star. That was awhile ago. Now I am pleased to say, that THIS time we have checked in here, we...

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Thank danny d
Gulf Breeze Fl
Reviewed September 1, 2016 via mobile

Came in weary and frustrated...Edgar, the GSR, did a great job of easing the frustration with great service. The rooms and lobby were extremely clean and the room was great...I'm very impressed with this place...how hotels should be run.

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Thank TJ M
Sparks, Nevada
Reviewed August 31, 2016

Our room was on the 2nd floor, on the way I observed a dirty carpet. Vacuuming will not fix needed to be shampooed. Our room only 2 lamps worked out of 3 and the light was so dim you could not see into the room. It was like a 20 watt bulb instead of 100. I opened the refrigerator to...

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1Thank vfwprez
Reviewed July 29, 2016 via mobile

I seriously doubt this place has been cleaned since the shootout by the Rocklin PD 5-10 years ago. Filthy. The grim on the carpets, the couch, the flooring, the walls. A/c is working marginally. Room had no wash clothes and hand towel but staff retrieved me a set. Very dated and hope to get a good nights rest. Needs paint...

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Thank kenb w
Reviewed June 9, 2016

Friendly staff, room was nice. Stayed here over the weekend while visiting family. Enjoyed the spa and pool on a hot night! Lobby was clean and was able to catch the game on which my family and I enjoyed! Will be coming back here for sure!

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Thank Peterhayees
Braham D, Manager at Heritage Inn Express Rocklin, responded to this review

Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do every thing possible to create an enjoyable experience for each of our guests. We hope to see you again. If we...

Pahrump, Nevada, United States
Reviewed June 1, 2016

Dirty room. Broken fridge, broken shower, broken tv, and broken sink. We wanted a refund. The manager refused to refund us. Room smelled like death because of the rotten water in the fridge. We checked in at 3pm. Saw that our room was dirty and told the front desk clerk. They said they would get it cleaned. We came back...

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Thank Jacinta T
Braham D, Manager at Heritage Inn Express Rocklin, responded to this review

Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give us another...

Minden, NV
Reviewed May 30, 2016

As others have said, OK, but just OK. A very basic hotel for an overnite stay, but nothing more. Check in was good, staff friendly. But they obviously rent to permanent residents who frequent the parking lot smoking/ drinking beer etc. Room was clean and presentable, and bed comfy. Furniture was old, but ok. Free basic cont breakfast, but go...

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Helpful?
Thank Beave8920
Braham D, Manager at Heritage Inn Express Rocklin, responded to this review

Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give us another...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff

Additional Information about Heritage Inn Express Rocklin

Address: 4480 Rocklin Rd, Rocklin, CA 95677-2835
Location: United States > California > Rocklin
Price Range: $63 - $92 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Heritage Inn Express Rocklin 2*
Number of rooms: 100
Reservation Options:
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Also Known As:
Heritage Inn Express Rocklin Hotel Rocklin
Heritage Hotel Express Rocklin
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Questions & Answers

Here's what travelers have asked, with answers from Heritage Inn Express Rocklin staff and other travelers.
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Questions? Get answers from Heritage Inn Express Rocklin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Check reviews of places before booking. I picture does not tell you the whole story.”
 of 5 bubbles vfwprez, Aug 31, 2016 | Read review
“Can't say. Maybe Travelocity needs a review. But book a room on the lee side away from freeway.”
 of 5 bubbles 328bobd, May 22, 2016 | Read review
“Ask whether ALL rooms are suites (large), or just some of them.”
 of 5 bubbles RogerC366, May 19, 2016 | Read review
“Otherside of freeway side”
 of 5 bubbles 541satnamp, Apr 17, 2016 | Read review
“Don't bother.”
 of 5 bubbles baddersfamily, Mar 16, 2016 | Read review
5 of 5
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