Upon arrival.... Tiffany at the front desk was very helpful from start to finish....... truly appreciated fast and easy service which is the reason why I'll be coming back here....when you get here and your in need of great service ask for Tiffany your welcome 😁
After driving through hours of LA traffic I was angry and very cranky. When I arrived to the hotel I was greeted at the front desk by Tiffany and she made me forget about all the road rage I had. Tiffany was great, she greeted me with a huge smile and instantly had me feeling like I was home. The rooms are what is expected of a Courtyard - comfortable beds, spacious rooms, very clean bathrooms, and free parking. Walking distance to many restaurants and 5 min walk to grocery store. There is a small gym with a couple of treadmills, a stairmaster, and free weights. Big kudos to Tiffany at the front desk for her friendly and professional demeanor. In an era where customer service is a thing of the past, I'm glad that Tiffany keeps customer service alive and well. Because of her alone, I would definitely stay here again.…
We had a lovely stay while visiting the University. Check in was quick. Overall the rooms were comfortable and clean. Our TV wasn't working initially, but they sent someone up immediately to fix it. The location was convenient, both to the University and downtown. Our bartender Mark in the Bistro was super friendly and helpful, and those margaritas were maybe a little too tasty. We spent most evenings at the bar because of Mark's generous hospitality & kind nature -- probably drank more than we planned, but the atmosphere was too inviting.
From the beginning, checking into Courtyard In Riverside, CA on University Ave. was smooth and without a hitch. Tiffany at the check in counter was extremely courteous and helpful, making our stay a very comfortable experience. She was not only sweet, but smart and efficient.
I visited a friend at the hotel for Superbowl Sunday. We watched it together in the hotel lobby. What was great was that they served us drinks (sodas), popcorn, hotdogs, and pizza for free. It was set up by the bistro staff. The place was neat and clean and Monica made us feel taken care of and that we were valued as guests of the hotel. My experience was great and turned an otherwise uneventful evening into a fun memory with a friend.
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