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Marriott Riverside at the Convention Center

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Marriott Riverside at the Convention Center
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433 Reviews from our TripAdvisor Community

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Showing 430: English reviews
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Reviewed 3 days ago NEWvia mobile

It was my first time staying at this hotel. I came in after a heavy meditation retreat that did not go well and wanted to decompress. I had an excellent quiet time. Most importantly I was impressed with three things. Room service delivery time, taste and freshness of the food, and most friendly and genuine staff members. I called room...

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Helpful?
Thank Jay A
Per N, General Manager at Marriott Riverside at the Convention Center, responded to this review

Thank you for your recent stay and all your nice feedback in regards to your stay. It is all about the guest service and creating that brilliant service experience. I will follow up with my team in regards to the positive comments as well as the lost and found item.

Austin, Texas
Reviewed 5 days ago NEW

I booked a room for 2 nights for a new teammate to stay while attending some training in Riverside (were from Texas). There was a misunderstanding as to the process of a Corporate Credit Card authorization (this was on our end). Unfortunately, it wasn't caught until check in at 8pm, my new teammate was obviously concerned as was I...where she...

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Helpful?
Thank paulinelacy
Per N, General Manager at Marriott Riverside at the Convention Center, responded to this review

I am glad that Eduardo was able to assist and turn this dilemma into a nice and comfortable stay. We strive to satisfy every guest and Eduardo leads by great example at the front desk. Thank you for your kind remarks and I will certainly pass this on to the hotel team.

Reviewed 1 week ago NEW

From the initial planning process to check in was an amazing experience. Thank you to the entire group sales team for the amazing effort and understanding as many things changed and there was no hesitation or bumps.

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Thank AdvancedADV
Per N, General Manager at Marriott Riverside at the Convention Center, responded to this review

Thank you very much for choosing us for your meeting. Glad we could work together to make the event a success.

Dixon, California
Reviewed 2 weeks ago

My husband and I stayed for one night at this hotel, on our way to another destination. My husband called the hotel to ask if there was a shuttle service from the hotel - there was not but they had a driver they used often and would arrange something. Once we arrived in Ontario, we waited for the driver, but...

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Helpful?
Thank bex7402015
Brooke B, Public Relations Manager at Marriott Riverside at the Convention Center, responded to this review

Thank you for taking the time to share your experience, bex7402105! We sincerely apologize for our miscommunication with transportation. We're very happy Eduardo was able to make the rest of your stay enjoyable, and we hope the rest of your trip was nothing short of amazing. Should you visit Riverside again, we hope you'll stop in again.

Los Angeles, California
Reviewed 3 weeks ago

great room, great service, great location, right in the heart of downtown Riverside (a very nice downtown). In particular, Amani in the concierge lounge provided fantastic, friendly service. I've stayed before and will again!

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Helpful?
Thank bizniss_traveler
Brooke B, Public Relations Manager at Marriott Riverside at the Convention Center, responded to this review

Thank you for taking the time to review your stay, bizniss_traveler! We will definitely share your praise with Amani, as well as our management team - positive feedback about our team is always great to hear! We look forward to seeing you during your next stay.

Half Moon Bay, California
Reviewed 4 weeks ago

Special shout out to Concierge Lounge Amani on Sunday night - after driving 8 hours, she put together great snacks and fruit for me after she had just cleared up the food. Thanks so much for going the extra mile to make my day!

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1Thank TeriKay
Per N, General Manager at Marriott Riverside at the Convention Center, responded to this review

Thank you for your recent stay and nice comment. Amani does a great job and I am glad she did all this for you. It is all about the guest experience and I am glad you enjoyed your stay with us.

Palm Springs, California
Reviewed March 13, 2017

I will begin with the positive: Customer service was excellent! Everybody from the front desk to the bartenders, to Blue, the bellman was very friendly and accommodating. Great location. Right next to the convention center and across the street from a little street of restaurants and very easy access to get off and on the freeway. Liked the Lounge upstairs...

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Thank Sarah R
Per N, General Manager at Marriott Riverside at the Convention Center, responded to this review

Thank you for your recent stay and comments. Glad you enjoyed our friendly staff and the upgrade to one of our suites. I appreciate your feedback in regards to the food and beverage experience and will evaluate with my team. Hope to see you back soon!

Reviewed March 8, 2017 via mobile

Loved all the front desks and bistro employees. Lovely warm welcoming and leaving gesture. Jonte, Stephanie, leticia, and renee are the best and always making sure i was taken care of. Have highly recommended friends and family here. Amazing stay!

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Thank Pennisha D
Per N, General Manager at Marriott Riverside at the Convention Center, responded to this review

Thank you for your recent stay and nice feedback.

Los Angeles, California
Reviewed March 4, 2017

We stayed at the Marriott over President's Day weekend using our gold elite status to upgrade to the club lounge top floors. We happened to be in Riverside for the AYSO soccer tournament which meant very long wait times for the elevator and being on floor 12 the stairs were not an option. Aside from this, the staff were friendly...

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Helpful?
Thank Karen S
Per N, General Manager at Marriott Riverside at the Convention Center, responded to this review

Thank you for your recent stay with us. Glad you enjoyed your stay and the upgraded amenities. Hope to see you back soon!

Rochester, New York, United States
Reviewed February 5, 2017 via mobile

We were working long hours and were so grateful to be able to have dinner later in the evening. The bar is fun, with big screen TVs, so we were able to watch the playoffs. Luke, the bartender, is friendly and professional. The rooms were very comfortable. In fact, I ordered two pillows at shop Marriott.com for home! Also close...

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Helpful?
Thank Anne K
Per N, General Manager at Marriott Riverside at the Convention Center, responded to this review

Thank you for your recent stay and visit with us. Glad you enjoyed our lounge and friendly staff. Riverside is a great place to visit and we hope to see you back soon.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Discover home on the California trail at the full service Marriott Riverside hotel located in the heart of historic downtown Riverside nestled in the Inland Empire. The hotel is located adjacent to the newly renovated Riverside Convention Center, and 15 miles from Ontario International Airport. The hotel features 292 luxurious accommodations including 25 spacious suites ideal for the business and leisure travelers. The hotel is within walking distance to the Fox Performing Arts Center, the historic Mission Inn, the Riverside Pedestrian Main Street Mall, and 2 miles from the University of California Riverside. The hotel is also a mile from the Riverside County Superior Courthouse, major corporations, and 10 miles from March Air Force Reserve Base. The hotel offers a business center, a dedicated Concierge lounge with breakfast & evening Hors d'oeuvres, and 14,000 sq. feet of meeting space with 2 ballrooms. The hotel is just minutes from Mt. Rubidoux and 30 minutes to the Temecula wineries. ... more   less 

Additional Information about Marriott Riverside at the Convention Center

Address: 3400 Market Street, Riverside, CA 92501
Location: United States > California > Riverside
Price Range: $145 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott Riverside at the Convention Center 3.5*
Number of rooms: 292
Reservation Options:
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Also Known As:
Riverside Marriott Hotel Riverside
Marriott Riverside
Hotel Style:
#3 Business Hotel in Riverside
#5 Family Hotel in Riverside
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Questions & Answers

Here's what travelers have asked, with answers from Marriott Riverside at the Convention Center staff and other travelers.
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Questions? Get answers from Marriott Riverside at the Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Pick a room where you have access to the Lounge upstairs”
S541GIsarahr, Mar 13, 2017 | Read review
“Lower floors avoid elevator waits if not upgraded to the top floors.”
karensR9470IA, Mar 4, 2017 | Read review
“interior room?”
seasunsounds, Dec 31, 2016 | Read review
“Higher floors seem to have king size beds and microwaves.”
grantl180, Dec 20, 2016 | Read review
“Convention side has view of Mission Inn”
stevenmA2652IL, Nov 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question