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Hyatt Place Riverside Downtown

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Hyatt Place Riverside Downtown
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321 Reviews from our TripAdvisor Community

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Showing 317: English reviews
San Diego, California, USA
Level Contributor
44 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed yesterday NEW

When I first stayed at this property 4 years ago it was ranked #1 in Riverside. Things have changed. I was a late arrival and when I tried to park, there were no available parking spots. I called the front desk and they told me to park across the street. I parked my car to bring in my luggage and... More 

Helpful?
Thank 850state
Santa Barbara, California
Level Contributor
12 reviews
4 of 5 stars Reviewed 1 week ago

This was a great hotel, despite the long wait upon check-in, but it was overlooked when I was greeted with a warm welcoming. There is a business center, and lobby for late night dining which was nice to enjoy after a long car ride. The rooms don't have much of a scenic view from anywhere on the property but the... More 

Helpful?
Thank caliatl83
Wanda W, General Manager at Hyatt Place Riverside Downtown, responded to this review

Thank you for the wonderful comments. Sorry for the wait on checking in but I am glad everything else was a plus. Our staff wants all of our guest to have a positive experience. Please remember us when you are in the Riverside area in the future. More 

Salt Lake City
Level Contributor
100 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 1 week ago

We were in town to attend a memorial at the Riverside National Cemetery (A beautiful place, by the way) and needed a place to stay for the night.We were travelling with three adults and an infant. The staff was very helpful and very friendly. Like all Hyatt Place properties, the room was nicely arranged and very clean. Even though we... More 

Helpful?
Thank SunDancer1
Wanda W, General Manager at Hyatt Place Riverside Downtown, responded to this review

Thank you for taking the time to review our property with such nice comments. We hope you are able to return in the future. More 

San Diego, California
Level Contributor
39 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed 2 weeks ago

A good part of my job requires me to send and receive various packages (UPS, FedEx, and The Postal Service). This staff has proved incompetent in the SIMPLE task of handling of these packages. I have left packages at the front desk that ONLY had to be handed over to the delivery service that did not go out for days... More 

Helpful?
Thank Daniel H
Wanda W, General Manager at Hyatt Place Riverside Downtown, responded to this review

This issue has been taken care of through Hyatt hospitality. This is an isolated case and not the normal operations of the hotel. I am sincerely sorry you have issues with the hotel. More 

Spring, Texas
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here for 4 nights. The front desk staff went above and beyond to make our stay enjoyable. Check in and out was a breeze. Room was large. Bathroom was large. Bed was comfortable. Everything was very clean. Being able to order lattes downstairs 24 hours was great. Close to many restaurants.

Helpful?
Thank Amyswrld2011
Wanda W, General Manager at Hyatt Place Riverside Downtown, responded to this review

Thanks for staying with us and we will look forward to your next trip. More 

Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed August 21, 2016 via mobile

This is a good option in riverside but the rooms and furniture are a little dated and some of the rooms need a refresh. The hotel has a nice breakfast in the morning with a wide variety of options and there is parking (not covered) for $12 an hour.

Helpful?
3 Thank bringm
Wanda W, General Manager at Hyatt Place Riverside Downtown, responded to this review

Thanks for taking the time to review our hotel. The hotel is next to many great restaurants within walking distance. Great shopping close by, also. More 

San Diego, California
1 review
4 of 5 stars Reviewed August 19, 2016

I just concluded a week at the Hyatt Place and would like to commend a couple of people. One night of my stay was quite trying with a number of issues that arose at the hotel. Jessica, front desk, was very kind in a couple of difficult situations. She handled herself professionally, with a caring manner, and worked well to... More 

Helpful?
Thank sandehall
Wanda W, General Manager at Hyatt Place Riverside Downtown, responded to this review

Thanks for your great comments concerning the staff. Yes, we have been understaff but glad to report we have three new team players for the gallery area. With these new additions service should be back on par for the hotel at your visit. Hope you visit again soon and I will let Jennifer and Zarha know about your comments. More 

Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed August 17, 2016 via mobile

We stayed here last year & again this year. Staff always friendly. Breakfast is always good. We will definitely stay again here next year. We stayed in suite room, meet up with friends from around the world. Always a pleasure here.

Helpful?
Thank LOVEMEXICO213
Wanda W, General Manager at Hyatt Place Riverside Downtown, responded to this review

Thanks for the review. Visiting with friends with an area to socialize makes it seem less like a hotel room and more like home. Hoping to see you again soon. More 

Brentwood, California
Level Contributor
70 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 stars Reviewed August 16, 2016 via mobile

The hotel is located in downtown Riverside, very convenient to the Mission Inn, which we were going to visit. Check in made by a kitchen attendant with a black uniform all covered in stains, very polite and attentive but inadequate and clumsy. The hotel looks tired, from lobby to breakfast room to hallways and especially rooms. Our in particular was... More 

Helpful?
1 Thank JulieAnn711
Wanda W, General Manager at Hyatt Place Riverside Downtown, responded to this review

Very sorry your stay was not up to standards. Yes the hotel is up for a refresh soon. The location is great and the Mission Inn is worth a look. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Center with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Located in the heart of Riverside Downtown, the Hyatt Place Riverside Downtown is a newly built 5 story hotel with 125 guest rooms. The hotel is located walking distance to the Riverside Convention Center, historical Mission Inn Hotel and Spa and adjacent from the historical Fox Performing Arts Center. A short walk from the hotel is the home of the Downtown Pedestrian Main Street Mall; enjoy a walk down the tree-lined courtyard as it comes to life with its unique eateries, museums and boutiques.Hyatt Place Riverside Downtown is ideal for guests traveling for business! Located only a short distance to such major companies as: PepsiCo, Kaiser Permanente, Anheuser-Busch, General Electric, Home Depot, Bank of America and Wells Fargo to name a few. Hyatt Place Riverside Downtown is located only 0.7 Miles from The Riverside County Superior Courthouse. Riverside is the Division 2 home to The Court of Appeals for the Fourth Appellate District. In addition, Hyatt Place Riverside Downtown is conveniently located just 10 miles north of March Air Reserve Base and less than 2 miles away from University of California Riverside.For the sports enthusiast, the Hyatt Place Riverside Downtown is centrally located between the Big League Field of Dreams in Mira Loma and the Blast Soccer Complex in San Bernardino. ... more   less 

Additional Information about Hyatt Place Riverside Downtown

Address: 3500 Market St, Riverside, CA 92501-2841
Location: United States > California > Riverside
Price Range: $127 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Riverside Downtown 3*
Number of rooms: 125
Reservation Options:
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Hotel Style:
#2 Business Hotel in Riverside
#2 Family Hotel in Riverside
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