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Pullman San Francisco Bay

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Pullman San Francisco Bay
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1,356 Reviews from our TripAdvisor Community

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Showing 1,163: English reviews
Dallas, TX
Reviewed December 28, 2013

We had a fantastic experience at the Sofitel and it was first due to the outstanding and accomodating staff. The hotel manager as well as the concierege manager, Randall, treated us like family, after we told them we were moving to the area. They were most accomodating for our van and even gave us a customized welcome packet! The rooms...

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2Thank World_Hiker_Dallas
John H, General Manager at Pullman San Francisco Bay, responded to this review

Bonjour, Thank you for your excellent review! We are always committed to providing a magnifique level of service to our guests. By the sound of it, we succeeded! I am very glad that we could provide a pleasant experience during your stay with us. I will be sure to thank Randall personally for being so personable with you. We hope...

Orange County
Reviewed December 28, 2013

Nice hotel in the area, and probably your best option. French inspired ambiance makes things seem a little 70s to me. Bar and food prices are outrageous, but there are some good options a short cab ride away. The hotel is clean, quiet and everything in my room was in working order. Tub and shower combo is a little tight,...

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Thank OragneCountyThor
John H, General Manager at Pullman San Francisco Bay, responded to this review

Bonjour, We appreciate the time you took to leave us a review. I am glad that you enjoyed your stay with us. As you noticed, one of our goals is to blend the French ambiance with local Californian culture. Thank you for sharing your experience. I hope your next stay will be as pleasant as this one. Thank you, John...

Salt Lake City, Utah
Reviewed December 23, 2013

A nice hotel with comfortable rooms for a good value. I do not mind the $20 parking fee. I do recommend this hotel! PROS: - Good value. Not paying an arm and leg for a hotel as you would towards San Francisco. - Beautiful lobby. - Comfortable rooms and beds. - Keurig in the room! - Room service food was...

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Thank Linda H
John H, General Manager at Pullman San Francisco Bay, responded to this review

Bonjour, We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

New York City, New York
Reviewed December 23, 2013

Clean room, clean space. However BEWARE, I checked out a day earlier than I originally planned at 730am, was told I would not be charged for the extra night I did not stay, and was charged behind my back for an extra day and was never told by email or phone call. No signed invoice exists for the extra night...

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2Thank Allen E
Doha, Qatar
Reviewed December 21, 2013

I have stayed in this hotel for business trip. I spent 4 days in it. Everything was very good. Location was very suitable, it's close to san francisco and san jose. Rooms were very clean and the BED was very comfortable Internet was fast Food was very good as well I have 2 comments: 1- the hotel is near a...

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2Thank thejam00
Redwood City, California
Reviewed December 15, 2013

I am writing this as I still stay in this hotel and will check out in next few days. Understand shuttle to airport is complementary, but the shuttle service over time become worst. It is misleading they said will depart every hour, because they can say shuttle full and no more seat, while they have big shuttle, but not use...

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1Thank GuestPP
Walnut Creek, CA
Reviewed December 14, 2013

We stayed at the Sofitel for an extended time during a looongg trial in Redwood City and found it very comfortable, with GREAT food and wonderful, responsive staff. Overall, a difficult work situation, but made much easier by virtue of the lovely hotel and its helpful staff.

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Thank Maria L
Bengaluru, India
Reviewed December 14, 2013

The Hotel was very good and clean. The room was large and well appointed. There were waterbodies around the hotel.which was very beautiful. The taxi service from hotel was good and breakfast was also very good.

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Thank Prashanth1980
San Luis Obispo, California
Reviewed December 10, 2013

My wife is a travel writer. We had been in San Francisco on assignment and were returning. My job was to find a bargain close to the city as we had business in Palo Alto the next day. I chose the Sofitel due to the amenities, 3.5 star rating and value. It was a weekend night with a lower rate,...

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Thank MrSimpsun
John H, General Manager at Pullman San Francisco Bay, responded to this review

Bonjour, Thank you for taking the time to write a review for us. I am very glad that you enjoyed your stay at the Sofitel San Francisco Bay. It is always heart warming when a guest leaves us a good review. It reminds us to continue giving the best quality of service that we can to keep making people like...

Petaluma, Ca
Reviewed December 9, 2013

Review collected in partnership with Accorhotels.com
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Thank Bill B
John H, General Manager at Pullman San Francisco Bay, responded to this review

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Pullman San Francisco Bay, an exclusive 'corporate resort' reputed for its refinement, considerate service and attention to detail. Whether you are visiting for pleasure or in town for business, you will savor this truly unique experience, a total immersion in comfort! Enjoy the superbly appointed accommodations in tranquil surroundings fanned by gentle breezes... Ideally situated between San Francisco and San José, this luxurious establishment is only minutes from the airport. ... more   less 

Additional Information about Pullman San Francisco Bay

Address: 223 Twin Dolphin Dr, Redwood City, CA 94065-1414 (Formerly Sofitel San Francisco Bay)
Location: United States > California > Redwood City
Price Range: $146 - $444 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pullman San Francisco Bay 4*
Number of rooms: 421
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Also Known As:
Sofitel San Francisco Bay Hotel Redwood City
Sofitel Hotel Redwood City
Sofitel Redwood City
Redwood City Sofitel
Hotel Style:
#1 Business Hotel in Redwood City
#1 Green Hotel in Redwood City
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Questions & Answers

Here's what travelers have asked, with answers from Pullman San Francisco Bay staff and other travelers.
16 questions
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Atlanta, Georgia
over a year ago
5 months ago

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Questions? Get answers from Pullman San Francisco Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I'd think all rooms are equally good.”
Karen835, Mar 18, 2017 | Read review
“higher rooms have view of SF bay”
RhettL905, Mar 12, 2017 | Read review
“get your snacks before you get there, nothing close by and no vending machines”
scottfI2371GY, Mar 6, 2017 | Read review
“ask in advance for a view of the water on one of the higher floors of the 10 story hotel”
Hansa108, Mar 5, 2017 | Read review
“get a water view on the ninth floor”
ElisaAllechant, Feb 13, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question