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Pullman San Francisco Bay

Certificate of Excellence
GreenLeadersSilver level
04/02/2017 04/03/2017
1 room 2 adults 0 children
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Pullman San Francisco Bay
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1,337 Reviews from our TripAdvisor Community

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Showing 1,148: English reviews
Redwood City, California
Reviewed December 15, 2013

I am writing this as I still stay in this hotel and will check out in next few days. Understand shuttle to airport is complementary, but the shuttle service over time become worst. It is misleading they said will depart every hour, because they can say shuttle full and no more seat, while they have big shuttle, but not use...

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Helpful?
1Thank GuestPP
Walnut Creek, CA
Reviewed December 14, 2013

We stayed at the Sofitel for an extended time during a looongg trial in Redwood City and found it very comfortable, with GREAT food and wonderful, responsive staff. Overall, a difficult work situation, but made much easier by virtue of the lovely hotel and its helpful staff.

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Thank Maria L
Bengaluru, India
Reviewed December 14, 2013

The Hotel was very good and clean. The room was large and well appointed. There were waterbodies around the hotel.which was very beautiful. The taxi service from hotel was good and breakfast was also very good.

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Thank Prashanth1980
San Luis Obispo, California
Reviewed December 10, 2013

My wife is a travel writer. We had been in San Francisco on assignment and were returning. My job was to find a bargain close to the city as we had business in Palo Alto the next day. I chose the Sofitel due to the amenities, 3.5 star rating and value. It was a weekend night with a lower rate,...

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Thank MrSimpsun
John H, General Manager at Pullman San Francisco Bay, responded to this review

Bonjour, Thank you for taking the time to write a review for us. I am very glad that you enjoyed your stay at the Sofitel San Francisco Bay. It is always heart warming when a guest leaves us a good review. It reminds us to continue giving the best quality of service that we can to keep making people like...

Petaluma, Ca
Reviewed December 9, 2013

Review collected in partnership with Accorhotels.com
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Thank Bill B
John H, General Manager at Pullman San Francisco Bay, responded to this review

lesve
Reviewed December 8, 2013

very bad experience with this sofitel , normally sofitel has a good reputation about services and quality ... Like gold club member ,I make a booking for 2 peoples for 3 nights and when we arrived on the room only one bathrobe,only one glass,one one small bottle of water and only one welcome drink... At the reception I asked why...

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Thank alliLesve
John H, General Manager at Pullman San Francisco Bay, responded to this review

Bonjour, I am deeply sorry that your stay with us didn't live up to your expectations. I would like to make this right so I will have my Director of Guest Services get in contact with you. Hopefully we can resolve the issues you had with our service and in the process prevent future incidents like these. Thank you for...

Dc
Reviewed December 4, 2013

Review collected in partnership with Sofitel.com
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1Thank areukiddinme
John H, General Manager at Pullman San Francisco Bay, responded to this review

Hong Kong
Reviewed December 4, 2013 via mobile

Stayed here for 2 nights while in San Francisco. Excellent room and service, although they really should have a minibar given that it's a business hotel. The heated pool was a real godsend, and a great way to start a day. Not only free internet, but an excellent connection at that. About the only fault we could find was the...

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Thank jrocker7
John H, General Manager at Pullman San Francisco Bay, responded to this review

Bonjour, Thank you for your honest opinion of our hotel. We work hard to maintain our facilities here at Sofitel and we have recently upgraded our internet speed. Another part of the hotel that needs maintaining is the car park. The $20 per day fee that you pay goes directly into a fund to maintain the car park and provide...

Petaluma
Reviewed December 2, 2013

Just walk through the lobby which seems very cool and look at the crowd gathered in the bar. Walk up to the extremely attentive, efficient and well dressed staff at check-in. Zoom up the very fast elevators. Check out the linens on the beds and the Keurig coffee machine in the rooms. Everybody answers the phone promptly, and with a...

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Thank Fanfoot
San Francisco, California
Reviewed December 1, 2013 via mobile

After staying at this luxurious hotel several times, I finally decided to try out their Sunday brunch. Boy, what a great experience! The food, both hot and cold, were superb. The pastries, which this hotel is known for, is great and fresh. There is an omelette station which the cook will prepare for you. The selection for omelette fixings is...

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1Thank Jei B
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04/02/2017 04/03/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Pullman San Francisco Bay, an exclusive 'corporate resort' reputed for its refinement, considerate service and attention to detail. Whether you are visiting for pleasure or in town for business, you will savor this truly unique experience, a total immersion in comfort! Enjoy the superbly appointed accommodations in tranquil surroundings fanned by gentle breezes... Ideally situated between San Francisco and San José, this luxurious establishment is only minutes from the airport. ... more   less 

Additional Information about Pullman San Francisco Bay

Address: 223 Twin Dolphin Dr, Redwood City, CA 94065-1414 (Formerly Sofitel San Francisco Bay)
Location: United States > California > Redwood City
Price Range: $150 - $474 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pullman San Francisco Bay 4*
Number of rooms: 421
Reservation Options:
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Also Known As:
Sofitel San Francisco Bay Hotel Redwood City
Sofitel Hotel Redwood City
Sofitel Redwood City
Redwood City Sofitel
Hotel Style:
#1 Business Hotel in Redwood City
#1 Green Hotel in Redwood City
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Questions & Answers

Here's what travelers have asked, with answers from Pullman San Francisco Bay staff and other travelers.
15 questions
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over a year ago
4 months ago
Rouleau
over a year ago

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Questions? Get answers from Pullman San Francisco Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I'd think all rooms are equally good.”
 of 5 bubbles Karen835, 6 days ago | Read review
“higher rooms have view of SF bay”
 of 5 bubbles RhettL905, 1 week ago | Read review
“get your snacks before you get there, nothing close by and no vending machines”
 of 5 bubbles scottfI2371GY, 2 weeks ago | Read review
“ask in advance for a view of the water on one of the higher floors of the 10 story hotel”
 of 5 bubbles Hansa108, 2 weeks ago | Read review
“get a water view on the ninth floor”
 of 5 bubbles ElisaAllechant, Feb 13, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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