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Sofitel San Francisco Bay

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Sofitel San Francisco Bay
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1,220 Reviews from our TripAdvisor Community

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Showing 1,046: English reviews
Toronto, Canada
Level Contributor
120 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

I recently had a three night stay when I was in the area on business. The room was clean, well appointed and comfortable. It was a bit dated but I am not there for high style. The bed was comfortable, the room was large with modern amenities. The shower pressure was great and the towels were plentiful and fluffy. The... More 

Helpful?
Thank Cdn1_Traveller
Kula, Hawaii
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have stayed here for over 15 years when flying into SFO. Its about 10 -15 min from the airport. It is like a mini trip to France. The beds are wonderful, the rooms a artistically appointed. It is on an inland Lagoon which is supremely quiet with several water birds about. There is a wandering trail around the lagoon... More 

Helpful?
Thank Pamela V
Falls Church, Virginia
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

One hiccup was that their system was down during checkin. Had to wait maybe 15 mins. But other than that everything was great. Restaurant and amenities were good. Bar was reasonably priced. Rooms were in great condition. Beds were comfortable. Really nothing to complain about.

Helpful?
Thank run4ace
Jim G, admin at Sofitel San Francisco Bay, responded to this review

Dear Verified Traveler, We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Texas
Level Contributor
87 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The location of the hotel is not too far from the SFO airport, they do have free hotel shuttle to and from the airport every 30 minutes so it was a plus for meeting groups. Room rate is a bit high considering that you have to pay for parking. The restaurant in the hotel served good food but also was... More 

Helpful?
Thank evelyn s
Jim G, admin at Sofitel San Francisco Bay, responded to this review

Dear Evelyn, We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Syosset, NY
Level Contributor
197 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Entered on a Sunday morning starting business trip. Very inviting sprawling lobby with talented jazz combo holding court. Was gonna check in and leave to explore the area, but spotted amazing buffet of mostly french and seafood dishes. This was $49 but I couldn't resist: clams, oysters, crab claws, mussels, mini Quiches Lorraine, oeuf en cocotte, pate, cheese selection, lamb,... More 

Helpful?
Thank SueSyo
Jim G, admin at Sofitel San Francisco Bay, responded to this review

Dear Verified Traveler, We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback about our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim Gould General Manager Sofitel San Francisco Bay,... More 

Ottawa, Canada
Level Contributor
64 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Shaped like a elegant ship, the Sofitel San Francisco Bay sits on the edge of Redwood City, amidst major tech campuses and windy lagoons , with a small-planes airport nearby and ten minutes (with good traffic) from the San Francisco airport. The hotel's lobby is modern, even hip, and flows into a comfortable bar and restaurant complex. Service is fast... More 

Helpful?
1 Thank Ted J
Jim G, admin at Sofitel San Francisco Bay, responded to this review

Dear Ted, We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Fairfax, VA
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Nice looking hotel next to Oracle. Nice lobby full of IT type folks. I was expecting a lot considering the location and clientele. The room was tiny, old looking and didn't feel like a 4 star hotel. It was okay for our purposes but if I had options I would find something else for the price.

Helpful?
Thank qilfu
Jim G, admin at Sofitel San Francisco Bay, responded to this review

Dear Verified Traveler, Thank you for taking the time to tell us about your experience at the Sofitel San Francisco Bay. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better... More 

Elizabethtown, Kentucky, United States
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

The staff at the front desk was okay, but not overly friendly. We paid a lot for this room, but they do not have free parking, and there is no breakfast. The wifi was a little slow. If you wanted faster, you had to pay for it. The beds were comfortable, and the room was clean. My son and I... More 

Helpful?
Thank cmargue
Jim G, admin at Sofitel San Francisco Bay, responded to this review

Dear Verified Traveler, Thank you for taking the time to tell us about your experience at the Sofitel San Francisco Bay. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better... More 

West Palm Beach, Florida
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I spent 3 nights at hotel Sofitel and came away very disappointed. I upgraded to a suite long before I arrived, and expected it to be top notch, but not so. Here are my gripes: It smelled bad Carpets were not clean The furniture was old and worn The doors on the tv cabinet were hanging down, and in need... More 

Helpful?
Thank Peter L
Jim G, admin at Sofitel San Francisco Bay, responded to this review

Dear Peter, Thank you for taking the time to tell us about your experience at the Sofitel San Francisco Bay. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us.... More 

Rocklin, California
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

The Sofitel hotel is the nicest hotel on the peninsula. It’s large with a gift shop, lounge area and restaurant. The lobby is very modern and looks out onto the bay. We had a bay view room with king bed. The room was large and the view of the bay was very nice. If you don’t get a bay view... More 

Helpful?
1 Thank David A
Jim G, admin at Sofitel San Francisco Bay, responded to this review

Dear David, We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Sofitel San Francisco Bay, an exclusive 'corporate resort' reputed for its refinement, considerate service and attention to detail. Whether you are visiting for pleasure or in town for business, you will savor this truly unique experience, a total immersion in comfort! Enjoy the superbly appointed accommodations in tranquil surroundings fanned by gentle breezes... Ideally situated between San Francisco and San José, this luxurious establishment is only minutes from the airport. ... more   less 

Additional Information about Sofitel San Francisco Bay

Address: 223 Twin Dolphin Drive, Redwood City, CA 94065
Location: United States > California > Redwood City
Price Range: $152 - $486 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel San Francisco Bay 4*
Number of rooms: 421
Reservation Options:
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Also Known As:
Sofitel San Francisco Bay Hotel Redwood City
Sofitel Hotel Redwood City
Sofitel Redwood City
Redwood City Sofitel
Hotel Style:
#1 Green Hotel in Redwood City
#1 Business Hotel in Redwood City
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