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Sofitel San Francisco Bay

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Sofitel San Francisco Bay
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1,266 Reviews from our TripAdvisor Community

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Showing 1,083: English reviews
Colorado
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW via mobile

We booked this hotel about an hour before we arrived and were very pleasantly surprised. Our room was very clean, the bed was very comfortable, all white bedding is always a bonus, and we had all the amenities that we needed. Alfie, I believe is his name, was at the front desk and he was so very accommodating, he upgraded... More 

Helpful?
Thank BCScuba
Hungary
Level Contributor
105 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I spent my first and last night in the valley at this hotel. It is about as close to the airport as you can get which is to say it's still a bit of a drive. However the hotel is the best hotel you're going to get in the area and it's far enough away from the highway that it's... More 

Helpful?
Thank kcpeppe
Jim G, admin at Sofitel San Francisco Bay, responded to this review

Dear Verified Traveler, We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim Gould General Manager Sofitel San Francisco Bay, California More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 3 days ago NEW

Comfortable bed and clean hotel. Parking garage available next to the hotel but for USD 25 per night agains high costs. Quite expensive considering the fact that this hotel is not located in the city centre of San Francisco.

Helpful?
Thank Harm Jan B
Jim G, admin at Sofitel San Francisco Bay, responded to this review

Dear Verified Traveler, We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim Gould General Manager Sofitel San Francisco Bay, California More 

Sedona, Arizona
Level Contributor
39 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed 1 week ago

This is a poor example of a Sofitel hotel - dirty, damaged and poorly maintained, and despite mentioning to the front desk several times nothing was done about my broken shower head that spewed water out of the side. I am used to a clean, crisp, enjoyable European experience at Sofitels - this one felt like a Raddison, and not... More 

Helpful?
Thank EnglishLight
Jim G, admin at Sofitel San Francisco Bay, responded to this review

Dear Verified Traveler, Thank you for taking the time to tell us about your experience at the Sofitel San Francisco Bay. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to... More 

Centralia
Level Contributor
5 reviews
4 hotel reviews
2 of 5 stars Reviewed 1 week ago

We stayed at the Sofitel for 4 nights. Amenities - gym, gardens, restaurants were good. The room was average - paint chipping and flooring needed upgrading. Beds were ok but pillows were very uncomfortable. Housekeeping was average to poor. One of our sentimental items was removed/missing from our room. The final night, the bathroom floors were not cleaned. Complained to... More 

Helpful?
Thank FAST0987
Jim G, admin at Sofitel San Francisco Bay, responded to this review

Dear Verified Traveler, Thank you for taking the time to tell us about your experience at the Sofitel San Francisco Bay. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to... More 

Oakland, CA
Level Contributor
56 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
4 of 5 stars Reviewed 1 week ago

Conveniently located in Redwood Shores which is right off the 101 freeway and next to the Oracle headquarters. We had the corner suite which was quite spacious with a view of the lagoon. The bedding is ok - not great. And while the living room area was large, the bathroom is actually quite small and the shower stall in particular... More 

Helpful?
1 Thank Beckett
Jim G, admin at Sofitel San Francisco Bay, responded to this review

Dear Beckett, We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim Gould General Manager Sofitel San Francisco Bay, California More 

Hong Kong, China
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Facility itself is quite nice and located conveniently to the office park around there. However, as the hotel was near 100% occupancy during our stay, they charged $500 per night for what is essentially a regional business hotel. Only chose to stay there because it was location for my business conference. Felt price gouged because charged at 5-star rate with... More 

Helpful?
Thank yovoyofo
Jim G, admin at Sofitel San Francisco Bay, responded to this review

Dear Verified Traveler, We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience,... More 

Level Contributor
101 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 1 week ago

That's a great hotel: nice rooms, friendly staff, and nice bar experience. The view of the lake is amazing: I recommend you choose a room on the back of the hotel. The only thing that could improve is the shuttle from SFO: I had to wait for more than 1 hour for the shuttle. And in the meantime the shuttles... More 

Helpful?
Thank Edson Y
Jim G, admin at Sofitel San Francisco Bay, responded to this review

Dear Edson, Thank you for taking the time to tell us about your experience at the Sofitel San Francisco Bay. I am sorry that your experience did not meet your expectations in regards to our shuttle service. At Sofitel, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. Please rest... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The Sofitel hotel has a really great rooms but the service in my opinion was the worst hotel. I waited almost 1hours for a extra bed! i feel like I am not getting a proper treating even do I payed all my money and It was my 2nd time at the hotel but still me and my family was very... More 

Helpful?
Thank Harry S
Jim G, admin at Sofitel San Francisco Bay, responded to this review

Dear Harry, Thank you for taking the time to tell us about your experience at the Sofitel San Francisco Bay. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us.... More 

London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a great stay at the Sofitel San Francisco Bay, one of the best hotels in the SFO area. The hotel is very modern, the lobby has been refurbished recently and the bedrooms are very comfortable. Loved the small sized portions with a French touch for breakfast! Service was excellent. The gym and pool are quite small but were empty... More 

Helpful?
Thank GlobalBlonde
Jim G, admin at Sofitel San Francisco Bay, responded to this review

Dear Verified Traveler, We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Sofitel San Francisco Bay, an exclusive 'corporate resort' reputed for its refinement, considerate service and attention to detail. Whether you are visiting for pleasure or in town for business, you will savor this truly unique experience, a total immersion in comfort! Enjoy the superbly appointed accommodations in tranquil surroundings fanned by gentle breezes... Ideally situated between San Francisco and San José, this luxurious establishment is only minutes from the airport. ... more   less 

Additional Information about Sofitel San Francisco Bay

Address: 223 Twin Dolphin Dr, Redwood City, CA 94065-1414
Location: United States > California > Redwood City
Price Range: $150 - $493 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel San Francisco Bay 4*
Number of rooms: 421
Reservation Options:
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Also Known As:
Sofitel San Francisco Bay Hotel Redwood City
Sofitel Hotel Redwood City
Sofitel Redwood City
Redwood City Sofitel
Hotel Style:
#1 Green Hotel in Redwood City
#1 Business Hotel in Redwood City
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