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Pullman San Francisco Bay Hotel

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223 Twin Dolphin Dr, Redwood City, CA 94065-1414
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (543)
Room & Suite (187)
Dining (77)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 08/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pullman San Francisco Bay Hotel
Updated 08/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 17 hotels in Redwood City
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
Welcome to the Pullman San Francisco Bay, an exclusive 'corporate resort' reputed for its refinement, considerate service and attention to detail. Whether you are visiting for pleasure or in town for business, you will savor this truly unique experience, a total immersion in comfort! Enjoy the superbly appointed accommodations in tranquil surroundings fanned by gentle breezes... Ideally situated between San Francisco and San José, this luxurious establishment is only minutes from the airport.
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Room & Suite (187)187
Full view
Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Business Center with Internet Access
Wifi
Paid wifi
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Outdoor dining area
Snack bar
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Flatscreen TV
On-demand movies
Bath / shower
Complimentary toiletries
Safe
Telephone
VIP room facilities
Private bathrooms
Wake-up service / alarm clock
Hair dryer
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Room types
Mountain view
City view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Quiet
Languages Spoken
English, Spanish, German
1,953Reviews25Q+A100Room tips
Traveler rating
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Popular mentions
Gerardo R wrote a review Nov 20
4 contributions1 helpful vote
Had a great stay , Norbert I believe was his name at the front desk was very welcoming and made me feel like I was at home . Definitely would stay here again . Received a complimentary upgrade with a beautiful view
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Date of stay: November 2020Trip type: Traveled solo
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Response from Norbert Hurka, Other at Pullman San Francisco Bay Hotel
Responded 5 days ago
Hello, thank you for your rating-review. We appreciate your choice for Pullman and your patronage. Warm regards, Your Pullman San Francisco Bay Team.
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rsashoeman wrote a review Dec 2019
San Francisco, California5 contributions
Hotel's Favorite
We have stayed on numerous occasions at the Pullman San Francisco Bay. It is very friendly and inviting Staff always on hand to greet you and check you in swiftly. The rooms are exceptionally clean and the beds very comfortable. We have always been lucky to have a room high up with a spectacular view of the bay. Highly recommend to other visitors on business or leisure.
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Date of stay: November 2019
Location
Cleanliness
Service
Room Tip: High up spectacular view of the bay
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Response from RichardU278, General Manager at Pullman San Francisco Bay Hotel
Responded Dec 15, 2019
Dear rsashoeman, Thank you very much for making time to share your review. We are delighted to read that you enjoyed your stay with us and truly appreciate your kind recognition, it will continue to be shared this week as I visit the various departments. Your review truly means very much to us all here at the Pullman Hotel San Francisco Bay. We are at your service and look forward to welcoming you back soon. Warm regards, Richard Uribe General Manager
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suzeego wrote a review Nov 8
belmont85 contributions66 helpful votes
I decided to move over to the Pullman when the hotel I was staying with did not live up to it’s name. I was a bit apprehensive about staying at the Pullman due to the reviews I read on my trusted Tripadvisor. My first contact was Jennifer via the telephone. She was professional and gracious. Spent time with me on the phone describing my options and the prices. Upon arrival I dealt with Erika, also very professional and welcoming. I arrived in my room, everything was beautiful, very clean, peaceful. An obvious upgrade from my previous night at another hotel. In looking around my room, I discovered no coffee maker ( gasp!) I called Erika at the front desk, she informed me the coffee makers were removed from the rooms due to another “ high touch point” I could argue there are far more “ high touch points” than a coffee maker but I did not! Erika had a coffee pot with all the supplies I needed immediately, problem solved, happy guest! I understand some of the previous reviews and what they complained about. The parking fee is pretty expensive and I do not agree with it, but I would not let that deter me from staying. Very few employees in the hotel, no valet. Restaurant and bar closed. Market place is only open from 7am to 12pm. Due to all the restrictions in San Mateo County, I believe they are doing their best considering the circumstance . The plus side to everything closed down. It’s very quiet and peaceful. The employees that are there are very patient and accommodating. If you are on trying to decide on the Pullman, go with an open mind. Things are not “ normal” at the moment. Give them a chance. My stay at the Pullman was luxurious. I will be back when I return to the Bay Area for my visits. Jennifer and Erika were wonderful!
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Date of stay: October 2020
Value
Cleanliness
Service
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Response from , Owner at Pullman San Francisco Bay Hotel
Responded 2 weeks ago
Hello suzeego, thank you for having had taken the time writing this review. I was pleased to read that you enjoyed your stay and certainly appreciate your understanding of the challenges that hotels (but also many other businesses) are facing currently. Thank you for having had given us a try; also appreciate you mentioning Erika and Jenifer. We are glad having them on our team. We thank you for your patronage and look forward to welcoming you back when you return to the bay-area. Warm regards, Norbert - Director of Operations, Pullman San Francisco Bay Hotel
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David K wrote a review Oct 2020
Redwood City, California2 contributions2 helpful votes
The Pullman is located next to a lagoon. It has excellent access to freeways. The room was large, clean, and comfortable. The staff was friendly and helpful. The refrigerator in our room was not working. One call to the front desk and a working unit was provided within 10 minutes. The only negative was an expensive $28 per day for parking.
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Date of stay: October 2020Trip type: Traveled as a couple
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Art G wrote a review Sep 2020
5 contributions
Hi everyone! My Wife and I stayed at the Pullman last weekend and the accommodations and service were excellent! Like many of you I depend on these reviews and fortunately I live close enough to follow up on some of the negative reviews that I had recently seen about The Pullman in person. I have been wanting to staycation here for awhile and my Wedding was close by so I thought it would be the best time to do so! The day before check in I stopped by The Pullman to speak to the Front desk and express my concerns of what I had read, While I was talking to Paola the GM Richard was in earshot and thanked me for coming by instead of just cancelling. He was so honest about some challenges and gave me the reassurance that this was the right place to stay. I went home and told my then fiancée that I had a good feeling about our stay. I could not have been more CORRECT!!! Richard and team made sure we had everything that we needed and the Prestige Suite was the perfect place for my Bride to get ready for our big day!!! I can't thank the Pullman staff enough. I pray for all in the hospitality industry that things keep moving in the positive direction. The future is bright for the Pullman with Richard at the helm!!!
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Date of stay: September 2020
Rooms
Location
Service
Room Tip: You have to pay for parking but they accommodate visitors like hair stylists and makeup artist.
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Response from Richard Uribe, General Manager at Pullman San Francisco Bay Hotel
Responded Sep 25, 2020
Dear Art, Thank you so very much for your kind review. We are all delighted to read that your wedding weekend went very well here at the Pullman Hotel. Your kind words of recognition mean very much to us all, I have properly shared them with the appropriate team members, thank you! I am so glad we connected during your initial visit to the hotel. We all remain at your service and look forward to welcoming you back very soon! Congratulations again and warm regards, Richard
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Previous
PRICE RANGE
$115 - $372 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel san francisco bay hotel redwood city, sofitel hotel redwood city, sofitel redwood city, redwood city sofitel
FORMERLY KNOWN AS
Sofitel San Francisco Bay
LOCATION
United StatesCaliforniaRedwood City
NUMBER OF ROOMS
421
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Frequently Asked Questions about Pullman San Francisco Bay Hotel
Which popular attractions are close to Pullman San Francisco Bay Hotel?
Nearby attractions include Saint James Gate (0.7 miles), Bay Club (0.6 miles), and TheatreWorks (0.3 miles).
What are some of the property amenities at Pullman San Francisco Bay Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Pullman San Francisco Bay Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Pullman San Francisco Bay Hotel?
Guests can enjoy an on-site restaurant, a lounge, and an outdoor dining area during their stay.
Is parking available at Pullman San Francisco Bay Hotel?
Yes, a parking garage and valet parking are available to guests.
What are some restaurants close to Pullman San Francisco Bay Hotel?
Conveniently located restaurants include Mistral Restaurant and Bar, Amici's East Coast Pizzeria, and Hobee's.
Are there opportunities to exercise at Pullman San Francisco Bay Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Does Pullman San Francisco Bay Hotel have an airport shuttle?
Yes, Pullman San Francisco Bay Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are pets allowed at Pullman San Francisco Bay Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Pullman San Francisco Bay Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pullman San Francisco Bay Hotel?
The staff speaks multiple languages, including English, Spanish, and German.