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Pullman San Francisco Bay Hotel

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Traveler (451)
Room & Suite (285)
Pool & Beach (63)
About
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Welcome to the Pullman San Francisco Bay, an exclusive 'corporate resort' reputed for its refinement, considerate service and attention to detail. Whether you are visiting for pleasure or in town for business, you will savor this truly unique experience, a total immersion in comfort! Enjoy the superbly appointed accommodations in tranquil surroundings fanned by gentle breezes... Ideally situated between San Francisco and San José, this luxurious establishment is only minutes from the airport.
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Property amenities
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Free Internet
Airport Transportation
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Air Conditioning
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Great View
Quiet
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:CHEAPEST ONLINE RATES!
Location
Full view
54Somewhat walkable
Grade: 54 out of 100
33Restaurantswithin 0.75 miles
5Attractionswithin 0.75 miles
Reviews & more
1,593Reviews
739Photos
21Q+A
100Room tips
Traveler rating
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  • 69
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Popular mentions
The quality of the hotel is a good value BUT they make it up with the food tickets. Room service has all kinds of added fees (19% tax + Room Service Fee + Delivery Fee) so that a $23 food check turns into a $48 bill after adding a $5 tip. In the restaurant, wrong checks are
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Response from RichardU278, General Manager at Pullman San Francisco Bay Hotel
Responded yesterday
Dear Monica L, Thank you so very much for sharing your review. I am truly sorry for the inconveniences you experienced with our food and beverage outlets, your valuable feedback has been reviewed with the members of the management team in that part of our operation. Rest assured we will work hard at addressing your concerns so we may better serve you during your next visit to our hotel. Please feel free to reach out to me in the event there are any outstanding matters regarding your experience, I am at your service today and in the future and would appreciate the opportunity to make things better as needed. Your complete satisfaction is very important to us all here at the Pullman San Francisco Bay. I look forward to being of service to you again during your next trip to the Redwood City area. At your service, Richard Uribe General Manager
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Hotel's Favorite
I had a very pleasant, three-night stay at the hotel during a recent business trip to Silicon Valley. (Palo Alto, to be precise.) This hotel was well located for me, being about halfway between SFO airport and the office in Palo Alto. During my stay, used the fitness center
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Response from RichardU278, General Manager at Pullman San Francisco Bay Hotel
Responded Dec 11, 2018
Dear ThorWindFonthill, We are delighted to read that you enjoyed your stay with us. Your kind recognition of our service and cleanliness efforts have been properly shared, thank you! We are all at your service here at the Pullman San Francisco Bay, today and in the future and we look forward to being of service to you again during your next trip to the Redwood City area. Thank you very much for your review. With warm regards, Richard Uribe General Manager
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This hotel was a diamond in hiding. It's location is off the beaten path for my family and I but this hotel did everything right for us. Excellent Service from the door guys to the housekeepers. The weather was off while here but an outstanding place indeed. Thank you!
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Response from RichardU278, General Manager at Pullman San Francisco Bay Hotel
Responded 4 days ago
Dear APS423, Thank you very much for sharing your review. Your kind recognition has been and will continue to be shared with the various teams here in the operation, particularly with the gentlemen at the front door and the team members in the housekeeping department. We are at your service to day and in the future and we also look forward to welcoming you back very soon. With warn regards, Richard Uribe General Manager
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The rooms are gorgeous and comfortable but when I woke up in the morning I stepped in a puddle of wet carpet there’s a smell coming from the room the night before like a mildew smell but I thought I was nothing I thought I was probably just cleaning supply from the room but
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Review collected in partnership with Accorhotels.com
Response from RichardU278, General Manager at Pullman San Francisco Bay Hotel
Responded 2 weeks ago
Dear Companion10367460909, Thank you very much for sharing your review. I am glad to read that you enjoyed the look and feel of our guest room, we appreciate your kind recognition. Please accept my most sincere apologies for the inconvenience you experienced with the wet carpet in your room as well as for the lack of proper follow up. I am at your service and would like to have the opportunity to make things better, you may reach me at Richard.uribe@accor.com, I look forward to being in contact with you. With warm regards, Richard Uribe General Manager
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The Pullman is a standout among the hotels in this area. They lobby area and upscale bar make this chic hotel a five star experience. The premier hospitality and high end room amenities are a bonus. If you leave before 6am there’s complimentary coffee for you at the desk.
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Response from RichardU278, General Manager at Pullman San Francisco Bay Hotel
Responded 2 weeks ago
Dear ThegreekE, Thank you very much for your review, your loyalty to our hotel means very much to us all here at the Pullman San Francisco Bay. Your kind recognition has been and will continue to be shared with the various teams as I visit them this week, thank you. We look forward to being of service to you again soon. With warm regards, Richard Uribe General Manager
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Album Categories
All photosTravelerRoom & SuitePool & BeachDining Business Center & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorPullman San Francisco Bay Hotel
The Luxury King Room at the Pullman San Francisco Bay
Professional photo exclusively commissioned by TripAdvisorPullman San Francisco Bay Hotel
The Luxury King Room at the Pullman San Francisco Bay
Professional photo exclusively commissioned by TripAdvisorPullman San Francisco Bay Hotel
The Junior Suite at the Pullman San Francisco Bay
Professional photo exclusively commissioned by TripAdvisorPullman San Francisco Bay Hotel
The Junior Suite at the Pullman San Francisco Bay
Photo provided by managementPullman San Francisco Bay Hotel
Prestige Suite King Bed
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12345657
The hotel has a map showing the routs available.
3 votes
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Might be $20 or $25..... silly!
0 votes
Does the hotel have parking on site and is it free?
The hotel does have a parking garage, but you need a room key to access it.
1 vote
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parking on site?
Yes, right next to the Sofitel hotel.
0 votes
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12345
"best views are from the third floor up to the 9th, with views of the pool and lake."
"Water views are available"
"All rooms are quiet but ask for a room facing out toward the lagoon for a nicer view."
"I am not sure about all the rooms, but mine on the 4th floor had a great view."
"lagoon views are very nice at night"
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PRICE RANGE
$143 - $570 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel san francisco bay hotel redwood citysofitel hotel redwood citysofitel redwood cityredwood city sofitel
FORMERLY KNOWN AS
Sofitel San Francisco Bay
LOCATION
United StatesCaliforniaRedwood City
NUMBER OF ROOMS
421
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