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Pullman San Francisco Bay

Orbitz.com$149*
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Certificate of Excellence
GreenLeadersSilver level
05/07/2017 05/08/2017
1 room 2 adults 0 children
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Pullman San Francisco Bay
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1,351 Reviews from our TripAdvisor Community

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Showing 1,160: English reviews
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Reviewed 1 week ago via mobile

Nice hotel, and really liked the fitness room (wasn't in a dark basement). Just seemed like the hotel itself was very pricey for where it was located. Not sure I'd go again if visiting San Francisco for pleasure.

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Helpful?
Thank JacqConn
Jacksonville, Florida
HOTEL’S FAVORITE REVIEW
Reviewed March 5, 2017

This is a full service hotel with doormen, valets, etc and a nice restaurant, bar, and lounge area that looks out on the pool, landscaping and the Redwood Shores Lagoon. The modernistic coffee shop features a good variety of pastries and is spacious and sparkling clean, though the seating there is spartan. The lobby is elegant and modern. There are...

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Helpful?
Thank Hansa108
About Hotel's Favorite Review
Ryan L, Manager at Pullman San Francisco Bay, responded to this review

Dear Hansa108, Thank you for the 5 star review! Glad that you enjoyed our hotel and we look forward to seeing you again. Best, Gabriel Suniega

Hendersonville, TN
Reviewed 2 weeks ago

Hotel has a hip modern vibe. Nice safe location with shuttle service to airport. Garage is strange with top level only having a lift for wheelchairs. Be sure and unload and/or load your car before parking or park on bottom level. Turned in the car to airport before an early AM flight. When called for shuttle to pick up, hard...

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Helpful?
Thank Ville girl
Gabriel S, Manager at Pullman San Francisco Bay, responded to this review

Dear Ville Girl, Thank you for the 4 star review! I apologize for your experience while calling the hotel shuttle service. I will share your experience to help coach our team. We appreciate sharing your parking experience. Our leadership team will discuss on how we enhance our parking. We hope to see you again soon and please let us know...

Hayward, California
Reviewed 2 weeks ago via mobile

My husband and I love staying on hotels when possible, when we have no trips coming up we just book a hotel across the bridge. Our stay on Pullman was very nice. Love the hotel, it's clean and has a very nice view of a lake. Right when you walk in you will see the beautiful chandelier and the nice...

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Helpful?
Thank Thelma1986
Gabriel S, Manager at Pullman San Francisco Bay, responded to this review

Dear Thelma1986, We're happy that you had an great weekend with us! Hope to see you again soon and we appreciate the 5 star review!. Best, Gabriel S.

Sacramento, California
Reviewed 2 weeks ago

Review collected in partnership with Pullmanhotels.com
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Helpful?
Thank Amit T
Gabriel S, Manager at Pullman San Francisco Bay, responded to this review

Denderleeuw, Belgium
Reviewed 2 weeks ago

Well placed hotel next to highway in redwood city, with view on the oracle buildings. Good bar, exquisite breakfast. Clean and crisp rooms, in a calm part of the bay. We had to be at meetings at both sides of the bay, so good starting point.

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Helpful?
Thank Philippe S
Gabriel S, Manager at Pullman San Francisco Bay, responded to this review

Dear Joh0r, Thank you for the 4 star review. We are glad that you enjoyed your hotel. We strive for 5 stars and please share if there is anything that we can do better. Best, Gabriel S.

San Francisco
Reviewed 3 weeks ago

I'm not sure what has happened to this hotel since it was recently acquired but every stay becomes more and more disappointing. I stay here often because my company that I work for is within walking distance. When it was the Sofitel I always thought it was a bit on the pricey side but it was always a pleasant stay....

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3Thank travelbumpkinn
Stanwood, Washington, United States
Reviewed 3 weeks ago via mobile

This hotel clearly caters to the businesses in the area, however we were there for a rowing event on the lake. You couldn't ask for a better location for that. The rooms are clean and comfortable. The bed there is perhaps the most comfortable hotel bed I have ever slept in. The little coffee shop in the lobby is great...

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Helpful?
Thank Warren P
Gabriel S, Manager at Pullman San Francisco Bay, responded to this review

Dear Warren P, We are all very happy that you had an excellent weekend enjoying the rowing event. Glad that you had an excellent stay and we hope to see you again soon. We appreciate the 5 star review! Best, Gabriel S.

Reviewed 3 weeks ago via mobile

I booked a double bed room. I was given a king room. I went back to the desk to try and fix the issue. The clerk told me that I had booked through a third party and there was nothing they could do. It was late and there was nothing else around. I guess I will spend an awkward night...

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Helpful?
1Thank Brandon Z
Gabriel S, Manager at Pullman San Francisco Bay, responded to this review

Dear Brandon Z, I apologize that we were unable to honor your room typed booked. I will review your feedback with our team to ensure that we are honoring request at check in. Your feedback is important to us so we are able to learn from the opportunities and get better. Hope to see you again soon and please let...

Naperville, IL
Reviewed 3 weeks ago

My family of 4 arrived in the evening to discover the hotel didn't have any remaining rooms with 2 beds. The put us in a suite and gave us free parking. It took over an hour to get rollaway beds for the kids. The suite was quite large but had chipped tiles, torn wall paper and worn out carpet and...

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Helpful?
1Thank LZ08
Gabriel S, Manager at Pullman San Francisco Bay, responded to this review

Dear LZ08, We appreciate you taking the time to help get better. Your feedback is vital on helping us improve our guest care. I am very sorry that you found the services to be slow. I will forward your feedback to our team to review the opportunity with our staffing levels. We hope to see you soon again and please...

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05/07/2017 05/08/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Pullman San Francisco Bay, an exclusive 'corporate resort' reputed for its refinement, considerate service and attention to detail. Whether you are visiting for pleasure or in town for business, you will savor this truly unique experience, a total immersion in comfort! Enjoy the superbly appointed accommodations in tranquil surroundings fanned by gentle breezes... Ideally situated between San Francisco and San José, this luxurious establishment is only minutes from the airport. ... more   less 

Additional Information about Pullman San Francisco Bay

Address: 223 Twin Dolphin Dr, Redwood City, CA 94065-1414 (Formerly Sofitel San Francisco Bay)
Location: United States > California > Redwood City
Price Range: $142 - $440 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pullman San Francisco Bay 4*
Number of rooms: 421
Reservation Options:
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Also Known As:
Sofitel San Francisco Bay Hotel Redwood City
Sofitel Hotel Redwood City
Sofitel Redwood City
Redwood City Sofitel
Hotel Style:
#1 Business Hotel in Redwood City
#1 Green Hotel in Redwood City
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Questions & Answers

Here's what travelers have asked, with answers from Pullman San Francisco Bay staff and other travelers.
16 questions
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Atlanta, Georgia
over a year ago
5 months ago

See all questions (16)

Questions? Get answers from Pullman San Francisco Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I'd think all rooms are equally good.”
Karen835, Mar 18, 2017 | Read review
“higher rooms have view of SF bay”
RhettL905, Mar 12, 2017 | Read review
“get your snacks before you get there, nothing close by and no vending machines”
scottfI2371GY, Mar 6, 2017 | Read review
“ask in advance for a view of the water on one of the higher floors of the 10 story hotel”
Hansa108, Mar 5, 2017 | Read review
“get a water view on the ninth floor”
ElisaAllechant, Feb 13, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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