Best Western Plus Hilltop Inn
2300 Hilltop Dr, Redding, CA 96002
Full view
View all photos(97)97
Room & Suite (42)
Dining (6)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
View prices for your travel dates
Contact accommodation for availability.
There are similar hotels available.
View allDid you already book this hotel?
Avg. $191 /night, 9/16 - 9/17
$221
per night
$191
per night
$161
per night
Sep
Oct
Sep 16
Today
Sep 18
Sep 20
Sep 22
Sep 24
Sep 26
Sep 28
Sep 30
Oct 2
Oct 4
Oct 6
Oct 8
Oct 10
Oct 12
Oct 14
Oct 16
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
4.0
#5 of 36 hotels in ReddingLocation
4.4
Cleanliness
4.5
Service
4.4
Value
4.0
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Suggest edits to improve what we show.Improve this listing
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Centrally Located
Quiet
Languages Spoken
English
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free breakfast
Business Center with Internet Access
Conference facilities
Baggage storage
Electric vehicle charging station
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Banquet room
Meeting rooms
Convenience store
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Safe
Iron
Wake-up service / alarm clock
Coffee / tea maker
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Location
2300 Hilltop Dr, Redding, CA 96002
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 59 out of 100
59
24 Restaurants
within 0.3 miles
2 Attractions
within 0.3 miles
Reviews
4.0
1,235 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI
The Best Western Plus Hilltop Inn is celebrated for its strategic location near various restaurants and attractions, despite occasional noise concerns. Its serene atmosphere, highlighted by a pristine pool and tasteful furnishings, has been lauded by guests. While the rooms are generally found to be clean and spacious, there are some remarks about noise and fees for specific preferences.
The cleanliness throughout the hotel, including the breakfast area and pool, receives high marks. Amenities like the hearty breakfast and modern restaurant are appreciated, and the staff's friendliness is often noted, though some issues with room assignments and extra charges have been mentioned. The hotel's value is a point of contention among guests, with mixed views on whether the price matches the quality of amenities provided.
Location
Convenient
Atmosphere
Tranquil
Rooms
Comfortable
Value
Reasonable
Cleanliness
Pristine
Service
Friendly
Amenities
Top-notch
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveler reviews and learn more about how the site works.
1,235Review10Q+A100Room tips
Traveler rating
- 624
- 368
- 136
- 72
- 35
Time of year
Traveler type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Detailed Reviews
Hotel's Favorite
I like that the rooms are accessed from the outside and that there is an adjacent restaurant. Also that it was pet-friendly and that the toilet was tall enough for semi-handicapped even though there wasn't an "accessible" room available.
Read more
Review collected in partnership with Best Western
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rosie Argent, Guest Services / Front Office at Best Western Plus Hilltop Inn
Responded Jul 23, 2023
Thank you for choosing us for your travels!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The pet friendly rooms were clean and placed at the back of the hotel, which faced the freeway. The freeway noise was very minimal, and the frig & A/C were very quiet. The biggest gripe was that upon check in, they provide an info sheet for pet owners - and one of the disclaimers was that if your room gets 2 noise complaints, then you will be asked to leave the hotel. That freaked us out, but we kept our birds quiet.
Additionally, they had 2 Tesla EV charging stations, but none of the non-Tesla chargers - so we couldn't charge our Prius Prime.
Additionally, they had 2 Tesla EV charging stations, but none of the non-Tesla chargers - so we couldn't charge our Prius Prime.
Read more
Date of stay: October 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rosie Argent, Guest Services / Front Office at Best Western Plus Hilltop Inn
Responded Oct 22, 2021
Thank you so much for staying with us! We hope to see you on future travels! Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
Centrally located, the Best Western Plus is a quality option. With a flare for areas of improvement, I recommend the following changes.
I’m pretty petite, so sleeping/swimming in a King size bed was a dream!
The Keurig was not located near an outlet, so it needed to be moved for use. Decaf and regular coffee were provided, but I recommend some tea options along with honey or other sweetener options.
C.R. Gibbs is the restaurant located within the hotel, but does not offer room service. I believe adding this service would significantly enhance the “weary travelers” experience.
In the past, many hotels provide a Gideon’s Bible. There was no spiritual text in the room. Due to the high number of world travelers which come through our area, I recommend including at least 3 spiritual texts for travelers (ie: Bible, Koran, Gita).
The key located on the telephone does not include the number to reach the front desk (I realize I didn’t look on the phone itself, so it may be there).
There are a number of USB charging stations in the room, the LED desk lamp as one as well. Keeping our electronics charged while traveling can come as a welcomed perk.
Lastly, if you are offering a room near a “Staff Only,” please let them know. There is much more activity near these rooms, and your guests should know about it beforehand.
The breakfast staff was friendly, and used a light tone with the customers. It was a nice way to begin the day.
Best,
Kandice
P.S. the elevator permit expired on 12/20/2019, you may want to get it updated, in case of an emergency.
I’m pretty petite, so sleeping/swimming in a King size bed was a dream!
The Keurig was not located near an outlet, so it needed to be moved for use. Decaf and regular coffee were provided, but I recommend some tea options along with honey or other sweetener options.
C.R. Gibbs is the restaurant located within the hotel, but does not offer room service. I believe adding this service would significantly enhance the “weary travelers” experience.
In the past, many hotels provide a Gideon’s Bible. There was no spiritual text in the room. Due to the high number of world travelers which come through our area, I recommend including at least 3 spiritual texts for travelers (ie: Bible, Koran, Gita).
The key located on the telephone does not include the number to reach the front desk (I realize I didn’t look on the phone itself, so it may be there).
There are a number of USB charging stations in the room, the LED desk lamp as one as well. Keeping our electronics charged while traveling can come as a welcomed perk.
Lastly, if you are offering a room near a “Staff Only,” please let them know. There is much more activity near these rooms, and your guests should know about it beforehand.
The breakfast staff was friendly, and used a light tone with the customers. It was a nice way to begin the day.
Best,
Kandice
P.S. the elevator permit expired on 12/20/2019, you may want to get it updated, in case of an emergency.
Read more
Date of stay: January 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BWHilltop, Manager at Best Western Plus Hilltop Inn
Responded Feb 4, 2020
Thank you for your response we value your opinion and appreciate your feedback and will look into these issues.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were assigned Room 237 in this hotel. In general, I would say that the hotel has seen better days, and Room 237 must be at the bottom of a long list of so-so (or worse) rooms in the hotel. The room is located in a covered and dimly lit passageway between wings of one of the hotel's buildings, right in front of the laundry and ice maker. The lack of adequate daylight evokes the feeling like you're staying under a bridge. In addition, the room's only window faces the laundry room and ice maker, both of which are noisy and frequented by loud guests in all hours of the day and night.
The blankets in the room are so thin that you are forced to keep the heating on when the temperature outside is around 40-50 F. However, the heating/air conditioning unit is as loud as a lawn mower, making it impossible to sleep when the unit is running. Best Western "Plus" either needs to service the unit properly or replace it. The mattress slopes to one side. Overall this particular room is cramped with little room to maneuver.
I would strongly suggest avoiding room 237 (and possibly adjacent rooms) if you wish to avoid feeling like you're staying underneath a highway overpass, all the while paying a steep price as a "BW Gold Member" for this privilege.
The blankets in the room are so thin that you are forced to keep the heating on when the temperature outside is around 40-50 F. However, the heating/air conditioning unit is as loud as a lawn mower, making it impossible to sleep when the unit is running. Best Western "Plus" either needs to service the unit properly or replace it. The mattress slopes to one side. Overall this particular room is cramped with little room to maneuver.
I would strongly suggest avoiding room 237 (and possibly adjacent rooms) if you wish to avoid feeling like you're staying underneath a highway overpass, all the while paying a steep price as a "BW Gold Member" for this privilege.
Read more
Date of stay: April 2021
Value
Rooms
Service
Room Tip: ask for a room facing the court yard; avoid the rooms under the concrete roof/passage;
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rosie Argent, Guest Services / Front Office at Best Western Plus Hilltop Inn
Responded May 4, 2021
Sorry about your experience. We do have many rooms that would be in a better location for you if you choose to stay with us again. Please call us directly at 530-221-6100 so we can accommodate you better.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My family stayed here on our way to and from Seattle on a road trip. It's a good hotel, clean, with external room access facing the lot. The lot was patrolled/had security, and it seemed in a relatively nice area of town. It was easy to get to the Sundial Bridge.
For the Covid cautious/paranoid:
The rooms have external air conditioning units. There is no fan in the bathroom. We had a connecting room on the way back (not deliberately), and the connecting door to the other room had some damage around the edges/wasn't airtight (we sealed it with duct tape).
They leave on the air conditioning units, so the rooms do get aired out.
You can request an earlier check in date if you want maximum time between occupying the room and when it was last used/cleaned , and they will text you when your room is ready, so you know more precisely when it was cleaned.
For the Covid cautious/paranoid:
The rooms have external air conditioning units. There is no fan in the bathroom. We had a connecting room on the way back (not deliberately), and the connecting door to the other room had some damage around the edges/wasn't airtight (we sealed it with duct tape).
They leave on the air conditioning units, so the rooms do get aired out.
You can request an earlier check in date if you want maximum time between occupying the room and when it was last used/cleaned , and they will text you when your room is ready, so you know more precisely when it was cleaned.
Read more
Date of stay: August 2021
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rosie Argent, Guest Services / Front Office at Best Western Plus Hilltop Inn
Responded Oct 2, 2021
Hi Ari, We are so happy to hear you and your family enjoyed the facilities. Hope to see you on your future travels! Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Needed a hotel room due to pge power outage. I have come to really enjoy Best Westerns. The staff at this location were very accommodating as I wasn't sure how long I would need to stay. I was able to cancel a night late the night before because our power came on at home and they were completely understanding and cancelled my extra night at no charge. Great customer service.
Read more
Review collected in partnership with Best Western
Date of stay: October 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rosie Argent, Guest Services / Front Office at Best Western Plus Hilltop Inn
Responded Oct 31, 2020
Thank you for responding we value your opinion and so happy to house you through this trying time. Hope to see you in the future!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great place to stay. Older hotel but renovated nicely. This hotel was near the freeway, restaurants and Redding sights. I would plan on getting my own breakfast during the covid times as their breakfast burrito lacked something. Other wise all was great. Would stay again.
Read more
Review collected in partnership with Best Western
Date of stay: June 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BWHilltop, Manager at Best Western Plus Hilltop Inn
Responded Jun 20, 2020
Thank you for choosing to stay with us and we hope to get our breakfast buffet up and running but no time stamp for that opening sorry for any inconveniences.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
11-13-2022
Front desk staff was very friendly, Very easy and painless process of getting my room, the Hot Tub was hot, and there were towels at the pool area and I was there at 8:00pm with my Wife! My Room faced the freeway which I liked as I was driving a 26 foot moving truck and I was towing a classic car.
***The breakfast in the best breakfast I have ever had at a hotel, If I ever go through redding again I will absolutely stay at the Best Western Plus on Hilltop. They have good service good rooms a pool hot tub and a gym, and supreme breakfast!
Front desk staff was very friendly, Very easy and painless process of getting my room, the Hot Tub was hot, and there were towels at the pool area and I was there at 8:00pm with my Wife! My Room faced the freeway which I liked as I was driving a 26 foot moving truck and I was towing a classic car.
***The breakfast in the best breakfast I have ever had at a hotel, If I ever go through redding again I will absolutely stay at the Best Western Plus on Hilltop. They have good service good rooms a pool hot tub and a gym, and supreme breakfast!
Read more
Review collected in partnership with Best Western
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rosie Argent, Guest Services / Front Office at Best Western Plus Hilltop Inn
Responded Nov 14, 2022
Thank you for such a great review, We value your comments and hope to see you on future travels!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We came to Redding for a soccer tournament and most of our team stayed here. The kids loved the heated pool and swam a lot, even though it was the end of October! The free breakfast was great and made it so easy with the early morning soccer games. It was close to a lot of food options for dinner and easy access to the highway. The rooms on the highway side have some road noise, but the room was surprisingly quiet once the doors were closed and it didn’t keep us up at night.
Read more
Review collected in partnership with Best Western
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rosie Argent, Guest Services / Front Office at Best Western Plus Hilltop Inn
Responded Nov 3, 2022
Thank you for choosing to stay with us!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was traveling through Redding on my way to Sacramento when I decided to spend the night. It was midnight. The front desk clerk was friendly and fast. The bed and pillows were wonderful! The breakfast was served in to-go containers and was well prepared. I was out by 10 the next morning, rested and ready to hit the road.
Read more
Review collected in partnership with Best Western
Date of stay: May 2021Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rosie Argent, Guest Services / Front Office at Best Western Plus Hilltop Inn
Responded May 27, 2021
Thank You for choosing Best Western Hilltop Plus. We're glad you enjoyed your stay.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yes, they have a breakfast buffet. It was included with our room. I believe it's complimentary with all rooms. They had a good selection of hot and cold items. I don't remember exactly what they had, but I believe there was hot and cold cereals, eggs, bacon, etc. There might be more specifics on their website.
Yes a microwave and refrigerator
Yes the ice from our machines are use for drinks as well as coolers
I don't know either, we travel with a dog so we get pet rooms, usually. There IS a nice hot tub by the pool. I'd say mostly goes unused, or little used. Check it out!!!
No but we have a pool patio and upstairs has a walkout
…
PRICE RANGE
$161 - $202 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus hilltop hotel redding, best western hilltop hotel, best western redding, redding best western
LOCATION
United StatesCaliforniaRedding
NUMBER OF ROOMS
114
Prices are provided by our partners, and reflect nightly room rates, including any mandatory fees. Taxes not included. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingBEST WESTERN PLUS HILLTOP INN - Updated 2024
Frequently Asked Questions about Best Western Plus Hilltop Inn
Which popular attractions are close to Best Western Plus Hilltop Inn?
Nearby attractions include Escape Redding (0.2 miles) and Kelly's Pub and Wine Bar (0.2 miles).
What are some of the property amenities at Best Western Plus Hilltop Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Best Western Plus Hilltop Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Hilltop Inn?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Best Western Plus Hilltop Inn?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Hilltop Inn?
Conveniently located restaurants include Cattlemens, Black Bear Diner, and C. R. Gibbs American Grille.
Are there opportunities to exercise at Best Western Plus Hilltop Inn?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Best Western Plus Hilltop Inn?
Yes, laundry service and self serve laundry are offered to guests.
Does Best Western Plus Hilltop Inn offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Is Best Western Plus Hilltop Inn accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.