My husband and I stayed here for a couple nights to attend a friend’s wedding in the area. He really wanted me to be excited about this stay, and, indeed, first impressions of the property were great. Sami was helpful when we pulled up at the valet stand. The grounds and buildings are well maintained. The Garden Cottage room we were given was spacious. But when you look a little deeper, things start to look and feel a little rougher. The wireless Internet in our room was spotty. Even after I called the front desk and asked them to reset the router (which, I want to note, they were very happy to do), the signal never got strong enough to use consistently for work. Oddly, our bed didn’t have a bedskirt, so you could see the scuffed and dirty boxspring and bed frame—giving highway-motel rather than “laidback luxury” (as the hotel website promises) vibes. The wallpaper was peeling in places. There was hair from a previous stay on the floor in the corner of the bathroom. All in all, the Inn at RSF felt like it *wanted* to be a luxury property, but fell short in the details. From other reviews it seems that room quality may vary depending on which set of cottages you are given, so it may just be that our room was subpar compared to others. You’re kind of rolling the dice for your stay. For folks who are looking for a top-notch stay that is guaranteed to feel like a retreat, other properties nearby (like, for example, the Omni La Costa Resort in Carlsbad) may be a better bet.…
We booked the Inn at Rancho Sante Fe to attend a wedding in the nearby area. We were required to stand in line to check in whilst a single receptionist served those waiting. A supervisor was nearby, but did nothing. We followed the porter's cart to the room. He helped with our luggage. The room was tired. Lots of nicks and scratches. Lighting was poor and low level. The bathroom was really old. The tile shower replete with lots of black mold. Again, the lighting was low and limited. There was an old-style bear claw bathtub that we dared not use. We changed for a reception and left at "please service this room" placard on the door. The room was untouched when we returned 5-hours later. The Inn at Rancho Santa Fe gets the price of a luxury hotel but offers a worn down on relic.…
This is an oasis and probably ons of my favorite hotels in California! I had a nice bungalow and really loved the interior and the sheets were so comfy. It’s so peaceful and nice and definitely worth every penny! I really loved the restaurant and the little fireplace I had in my room.
First time stay. Stayed with my wife for a long weekend. Used points to upgrade to a 1 bedroom suite which was wonderful. Location is awesome at the end of the main street in town. Wonderful little town. FREE valet was awesome, always on top of things. Front desk staff did a great job honoring my quiet room request. Room was great with a huge main room, wood burning fireplace, small kitchen area bathroom with a claw foot tub, and a bedroom with a nice king bed. Large patio out front of the room with table and chairs. We ate breakfast both days at the restaurant. Food was very good, reasonably priced. Service was a bit slow but no issues. We also stopped at the bar several times. Wonderful whiskey selection! Live music on Friday and Sat night when we were there. What more could you ask for? The property is nearly 100 years old so its got plenty of charm. If you want new and modern stay elsewhere. Only real issue we had was the WiFi which was poor at best during the entire stay. We look forward to returning!…
I am disabled, We brought my service animal. He was treated as a celeb. Dog bed in room when on arrival. We asked for logs for our fireplace. They were there within 5”. The renovation did not destroy the 100yr old charm. Aged whiskey tasting expensive but got some seriously aged samples, including 4 Roses. Town adjacent to property. Don’t miss Mille Fleurs Restaurant. 5” walk. Staff kind and anticipated needs, never obtrusive. It was our 22nd anniversary as a gay couple; nothing but well wishes, no awkwardness. Not cheap. But for special occasion, we’ll worth it.
We were upgraded to a suite with elite Marriott points. The room was very old, musty. Outlets were not covered and were located in the baseboards. Sparse and old conglomeration of furniture. At $400 per night it was extremely disappointing. This could be a spectacular property if Marriott would spend the money to refurbish the rooms. The massage at the spa was great, but the spa has no hot tub or other amenities. Bottom line is we will never return here!
I want to begin by saying that the staff there is wonderful. However our room smelled like a mixture between raw eggs, sewage and sulfur. It was awful and disgusting. The bathroom was so small that my knees touched the sink cabinet when I used the toilet and my husband had to turn his entire body around to the side to use it. There was no room for his legs in front of him! And unfortunately I dropped something that rolled under the bed and there must have been decades worth of garbage, dust and debris under there. It was absolutely disgusting. Very shocking for the price we paid and for it being a Marriott property.
A beautiful, intimate Inn. Elegant, laid back southern California vibe. We enjoyed all everything about the property; the room, our deck, pool, the people and dining on the terrace. Everyone was helpful. We liked the decor so much we inquired about their sofa in the lobby and they were able to provide us with those details. We know have that sofa in our family room. We'll be back again soon.
Needed reservations for the pool but they didn't honor them, so it got extremely awkward with other patrons who didn't want to move out of their loungers during our reservation time. Didn't have any space at the restaurant for breakfast after we were told we didn't need a reservation -- 45 min wait. The room wasn't in great shape and was located by the entrance so it had thick shutters on the windows that didn't fully open. It was dark all the time like a prison. Was hoping for a beautiful relaxing weekend and got stress and agita. $400 a night down the drain.
My wife and I have made this our default option when we have a date overnight without the kids. Yes the things mentioned by other reviews can be accurate. However all hotels have had minimal staff for the last almost 18 months so things can’t be expected to be perfect. I think the team here does what they can. It’s not the newest property, but it’s charming and a very relaxing stay. We love being able to walk around downtown RSF and disconnect.