I recently stayed at The Rancho Valencia Resort in Rancho Santa Fe in an Olive Grove Suite and was so blown away by this gorgeous suite. 1st, it's HUGE!! It has so much space, both inside and out. My suite had a very comfortable king size bed with the softest sheets I have ever slept on, 2 TV's, a complimentary mini bar that was restocked every day, a beautiful sitting area and a very large bathroom with a steam shower, separate bath and a heated TOTO bidet toilet. It also has a very large patio with lounge chairs with very soft cushions, a large table and chairs and most importantly...a hot tub/plunge pool. My favorite amenity the hotel offered was the fresh squeezed orange juice they deliver every morning with your choice of newspaper. We had a delicious dinner at The Pony Room, outside under the stars, listening to music. It was a lovely evening. I would highly recommend Rancho Valencia for it's beautiful rooms, gorgeous property, great food but most especially, their staff. Excellent Customer Service!! I will be back.

Just returned from our second week long stay at Rancho Valencia Resort and Spa and had a wonderful time! We are very cautious with our exposure during these pandemic times and RV is the perfect location always but especially during this time. With the resort layout it is very easy to be only outdoors starting with contactless check in as an option and the rooms are all villas spread out with no shared AC/HVAC. We stay in their one bedroom valencia suite which is the top category apart from the 3 bedroom Hacienda Villa. Our villa has a large patio with spa pool that is heated and I am able to tan or lounge under the umbrella or enjoy the outdoor fire place. So easy to be content just in our villa, perfection! It rained one afternoon during our stay so we were able to really enjoy our indoor fire place as well. So romantic and dreamy! Our furry baby joins us and she loves being at the resort more than at home. Lots of room to roam and RV is very doggy friendly. The villas are spotless, housekeeping does a really good job. We didn’t make use of daily house keeping but we were able to get fresh towels or anything we needed left outside. The food at The Pony Room is phenomenal! Love the selection and quality of the food and presentation is never a let down. We dined at the Pony Room every morning and evening and Giulia & Felipe at breakfast are so lovely! Friendly and great service. We love sitting at the fire pits for cocktails before dinner and our servers are usually very nice but I must mention how Bobby really made us fee extra special and provided phenomenal service. Can’t wait to return next time.

Sadly, an experience of otherwise perfect hospitality and service was marred by the same unsavory experience reported by Skyking CT in February 2022. After check out we were emailed a folio invoice charging $78.92 for a “Bar Lunch” dated for the day we checked out at around 10:30! Calling the property elicited the information that the charge was not for lunch, but for breakfast. Reminding the concierge that a breakfast allowance was included in the prepaid room rate garnered the response -“yes, I will immediately issue a credit.” Asking the question why it had been charged as lunch and not as breakfast and not credited under the terms of our booking resulted in no explanation. It is strange that two similar experiences are reported resulting either out of poor management practices or whatever! Otherwise, we had a delightful stay in room 111 which turned out to be an ADA compliant room with the most amazing shower - one could have held a party in it. The room was clean, the bed most comfortable, towel supply was overboard, the amenity tray was well supplied with goodly sized containers, the turn down service lit the gas fire, the refrigerator was amply stocked with complimentary snacks and beverages, and the morning freshly squeezed orange juice was a delightful eye opener. All the staff, especially the gate guard who provided a personalized welcome, were professionally friendly and eager to please, especially Guila in the Pony Room and Tyler the onboarding bellman. In food and beverage the food was well prepared from apparently the freshest of ingredients, perfectly cooked and artfully presented. The portions were huge, so much so that the serving of house made, corned beef hash at breakfast would have reasonably served three. A premium property with premium amenities and service that sadly we had not visited since the most recent stay 34 years ago. We will not wait so long to return!