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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
- Daily temperature and symptom checks for staff
- Contactless check-out
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Updated 03/25/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Terranea Resort
Updated 03/25/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#1 of 2 in Rancho Palos Verdes
Location
4.8
Cleanliness
4.5
Service
4.2
Value
3.8
GreenLeaders Gold level
Terranea Resort is an oceanfront luxury resort in Rancho Palos Verdes, California, featuring a spa, fitness center, golf course and dining. Terranea offers land and ocean activities for kids and adults, making it the ideal Los Angeles destination for family vacations and getaways. This coastal resort also offers Southern California style meeting room facilities and wedding venues.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Valet parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Golf course
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor fireplace
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
On-demand movies
Safe
VIP room facilities
Iron
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Languages Spoken
English
Location
Full view
58Somewhat walkable
Grade: 58 out of 100
10Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
Contact
100 Terranea Way, Rancho Palos Verdes, CA 90275-1013
Getting there
Rental CarsSee all Rancho Palos Verdes rental cars
6259Reviews56Q+A100Room tips
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Overall value: While the property itself is in good condition and the location is really beautiful, the service, management and hospitality was truly underwhelming for the high price. There are a few employees who try hard, but in general it seems like the hotel was trying to maximize profit by squeezing as many people + events in, charging as much as possible, and cutting as many costs as possible. I stayed w/ my husband and 2 year old son. We booked a 3 night stay and ate every meal on premise. Overall, we were disappointed with experience. I had been to Terranea in the past and remember it being a preeminent destination with top quality food and service and this was not the case this time. Check in: At check in when we arrived there was a line of about 20 people in front of us- there was a corporate event in front of us. This was a terrible experience for an $800+ a night hotel. It felt like a cattle call. As a principle to honor your guests, corporate events with large check ins should have a separate check in station that is not tied to the check in for regular guests. There were at least 3 corporate events, a large wedding and a a few smaller events happening- really packed. Food Quality: The lack of healthy, fresh food on the menus across the large restaurants in the resort was noticeable. As a parent with a child, I was very disappointed that the primary kids meal offerings were Burgers, Chicken Tenders, + Mac n Cheese. For one or two meals it's no issue, but for multi night stay please do better. I had to beg a server to get a side of vegetables at Catalina kitchen. At Nelsons I was told the only vegetable I could get my child was a cucumber. The food options at the spa cafe looked much healthier, but alas because I was ONLY a paying hotel guest I was turned away. We ate at Bashi twice and it was great, but it gets booked with reservations because it's the best option. It seems with COVID a lot of businesses are looking to maximize returns on costs and vegetables and fresh foods are expensive so they are reducing the quality and availability- this was evident especially at Catalina Kitchen and Nelsons. Pool Cleanliness: Because I have a child I was limited to the kid friendly pool. It was clear the service and cleanliness at this pool was deprioritized. In the morning the patio furniture was still strewn about from the day before. There were drink glasses from the night before. There was trash floating in the pool- yikes.…
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Hotel's Favorite
This was our first time here. We couldn't believe something like this existed such a short drive from LA. From the views to the pools to the oceanside meals at Nelsons, we felt transported to a far away vacation spot. The highlight was the Ocean Kayaking trip, where we saw dolphins, sea lions and whales. We will definitely be back!
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Review collected in partnership with this hotel
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Rodrigo Ibanez, General Manager at Terranea Resort
Responded Apr 12, 2022
Dear Discover822452, Thank you for your review. We are delighted to hear about your stay with us at Terranea Resort. We are happy to hear about your experience while ocean kayaking. We look forward to welcoming you back soon.
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This was my second time staying here and Terranea is awesome!!! I highly recommend companies or even people just looking for a long weekend as this is the perfect setting. The staff are all super friendly and helpful!!!
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Review collected in partnership with this hotel
Date of stay: June 2022Trip type: Traveled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Rodrigo Ibanez, General Manager at Terranea Resort
Responded yesterday
Dear Scottservetnick, Thank you for sharing your review. We are delighted to hear about your stay with us at Terranea Resort. We look forward to welcoming you back soon.
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We had an amazing time. We had an ocean front king.with spectacular view, but it is a long walk from the lobby. We did not like Bashi. It did not feel or taste like a high end restaurant with those prices. Food quality average. We liked Marsel. Amazing views and foot and service. The spa experience was a 10. Couples massage in room 1 with a balcony overlooking the ocean. Only room 1 has that, the other massage rooms have no view. It is a beautiful property with a wonderful walking trail. Highly recommend.
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Rodrigo Ibanez, General Manager at Terranea Resort
Responded yesterday
Thank you for sharing your review. We are delighted to hear about your stay with us. We apologize for your experience at bashi. We are happy to hear about your experience at mar'sel's and your couples massage at the Spa. We look forward to welcoming you back soon.
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my wife and I stayed at the resort last night for a short getaway and a way for me to find a place to take my company on a team bonding retreat. The location was great but our experience was not up to par for an upscale luxury resort. It began when we tried booking our spa massages. The customer service person on the phone was rude and impatient with my wife. I called the spa manager and he gave us a complimentary upgrade. Next, we had trouble checking in. There was confusion on the date showing up on your computers. This was most likely an error through the third party we booked with. The troubling issue is that we called before arriving to confirm our reservation and the Terranea employee we spoke to said everything looked correct. The issue was resolved and again the front desk upgraded us. They also got a porter to send our luggage to our room so we could get to our spa appointment. At the spa, the 13 nozzle shower in the women’s locker room was out of order, in the mens room, the drain was backed up and water would pool up past my ankles. Upon arriving to our room for the first time, we found the door to be ajar with all our luggage sitting there, unsecured. The porter did not close the door properly. The door in room 3144 does not close properly and has to closed with extra force. Next, we called the concierge to make a reservation at Bashi for 8pm. I received a text message saying our table was ready at Mar’sels at 5:45pm. The concierge booked us the wrong restaurant at the wrong time. We just walked to Bashi to make a reservation with the hostess instead. At Bashi, we were excited to try the full sushi menu listed on the website but when it was time to order, the waiter said that their chef did not show up to work so they could not do many of the sushi items we planned on ordering. We had to make due with the limited items we did not want, and it was not satisfying. It would have been nice if the hostess gave us notice that the full menu was not being served that night. When we got back to the room after dinner, we wanted to take a bath in the tub. We go in the bathroom to find that the tub was not cleaned and had lots of short curly hairs in it. We called housekeeping and they quickly came up to clean it. All the employees we met in person were very nice, the location is beautiful, but the food was not the best and there were too many issues that occurred that did not make me feel good about spending the amount of money that I did there.…
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
They definitely earned their 5 star rating. All staff is friendly and on top of every detail. Scenery is breathtaking and there are restaurants for every taste. Family friendly also. I counted 4 pools and saw the live band the 80z Allstars at Nelson's and stayed all 4 hours. I only wish we could have stayed longer.
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Rodrigo Ibanez, General Manager at Terranea Resort
Responded yesterday
Dear terryearthmoving, Thank you for sharing your review. We are delighted to hear about your stay with us at Terranea Resort. We look forward to welcoming you back soon.
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If you need a break from the LA scene, head down to Terranea Resort and have a relaxing weekend. Even though we were there for business, the vibe around the place was that of “come here and relax!” There is much to do with the hiking trails, the various restaurants and pools, and fun music at the local bar.
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Review collected in partnership with this hotel
Date of stay: June 2022Trip type: Traveled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Visited this resort about 10 years ago and had a good experience. Very different this time around. Waited 2 hours for a simple breakfast room service delivery; good not get anyone to pick up the phone for basic things like a pick up from the room, stains on the couch (of an expensive villa) and carpet, general indifference to service. Given the price point, while the location is fantastic, a major update in service and accommodations is needed.
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Date of stay: June 2022Trip type: Traveled
Helpful
Prices too high but all else was very nice. Food and coffee prices were way too high but otherwise fabulous. I would suggest less expensive breakfasts at Catalina. Nelsons was great. Would come back if we could get room and food discounts for a family of 5.
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Review collected in partnership with this hotel
Date of stay: June 2022Trip type: Traveled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Rodrigo Ibanez, General Manager at Terranea Resort
Responded yesterday
Dear Jack W, Thank you for sharing your review. We are sorry to hear that your experience did not meet your expectations. Please know that we are committed to delivering exceptional service to every guest and your service mistakes are not typical. We have shared your feedback with our management team to further investigate. We hope you will consider staying with us again soon.
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5 star stay We will visit again. We would like to bring the children for the day. We would like info on day passes. We asked staff for info, but got mixed answers. Maybe it should be written in your website, and also make a drop menu for the info.
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Sleep Quality
Helpful
Response from Rodrigo Ibanez, General Manager at Terranea Resort
Responded yesterday
Dear Alex B, Thank you for sharing your review with us. We are now offering day passes are available Monday – Thursday, for use of The Spa amenities, fitness center, and pool ($110 each). Based on occupancy and availability. We look forward to welcoming you back soon.
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PRICE RANGE
$700 - $1,037 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
terranea hotel rancho palos verdes, terranea resort rancho palos verdes
LOCATION
United StatesCaliforniaRancho Palos Verdes
NUMBER OF ROOMS
582
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Claim Your Listing Frequently Asked Questions about Terranea Resort
Which popular attractions are close to Terranea Resort?
Nearby attractions include Point Vicente Lighthouse (0.7 miles) and Pelican Cove Park (0.4 miles).
What are some of the property amenities at Terranea Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Terranea Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Terranea Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Terranea Resort?
Conveniently located restaurants include Nelson's, Catalina Kitchen, and Mar'sel.
Are there opportunities to exercise at Terranea Resort?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Terranea Resort have airport transportation?
Yes, Terranea Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Terranea Resort located near the city center?
Yes, it is 0.6 miles away from the center of Rancho Palos Verdes.
Are any cleaning services offered at Terranea Resort?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Terranea Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.