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The Ritz-Carlton, Rancho Mirage

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68900 Frank Sinatra Dr, Rancho Mirage, Greater Palm Springs, CA 92270-5300
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1180)
Room & Suite (260)
Dining (65)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton, Rancho Mirage
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 8 hotels in Rancho Mirage
Location
Cleanliness
Service
Value
Travelers' Choice
Elegantly enveloped within the Santa Rosa Mountain range, The Ritz-Carlton, Rancho Mirage is located on a 650-foot bluff overlooking world-famous Palm Springs and the picturesque Coachella Valley. Our Rancho Mirage, California luxury hotel's accommodations include 244 guest rooms with 16 spacious suites, some of which are private spa suites. All are thoughtfully-designed to complement our desert mountain location by featuring natural elements of stone, wood and fire - which reflect the local landscape, hues and regional surroundings. At The Ritz-Carlton, Rancho Mirage, amenity highlights include State Fare Bar & Kitchen, serving breakfast, lunch and dinner and featuring an exhibition kitchen, private dining room and multiple indoor/outdoor seating areas. Further resort highlights include a luxurious, 24,000-square-foot spa, swimming and relaxation pools, and preferred access to some of the finest golf and tennis experiences at premier courses and clubs in the Palm Springs Valley.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Hiking
Babysitting
Paid private parking on-site
Wifi
Paid wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Salon
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Iron
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Green
Languages Spoken
English, Spanish
Hotel links
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GracieT wrote a review Dec 2
San Francisco, California58 contributions11 helpful votes
The staff could not have been more pleasant and helpful. The property is as beautiful as we remember. The only problem that is likely an issue at all properties, is the ever present Zoom calls. With so many people conducting business remotely, there is no awareness of the loud obnoxious business meetings taking place in the common areas. Guests have no consideration for their neighbors. No one is interested in someone’s business, stay in your room! An upside is that the property seems very welcoming of pets. A nice touch. The only restaurant open was very good. Excellent service and overall wonderful atmosphere. Heaters are abundant.
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Date of stay: December 2020Trip type: Traveled as a couple
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Mexstein wrote a review Nov 2020
Goshen, Connecticut21 contributions22 helpful votes
Service excellent. We had no idea what to expect given Covid but management has done an amazing job. Dining outdoors on an edited menu...the food is great and the servers are all conscientious. We were upgraded to fire pit rooms on the ground floor right by the pool which we loved. The hotel was very accommodating and situated us next door to our adult sons. Room service one night was prompt and again- food really top notch. A nice touch was a bag of caramel popcorn left in our room on Thanksgiving. Pool attendants were plentiful as were towels and suntan lotion. Bottles of water were available and distributed everywhere. Valets were efficient bringing up our rental car. For us the location is great. Easy trip to Joshua Tree one day and the Indian Canyons on two other days. We entirely enjoyed our stay and hope to return very soon.
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Date of stay: November 2020Trip type: Traveled with family
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JamesG_uk wrote a review Nov 2020
Leeds, UK81 contributions78 helpful votes
Hard to believe there are no reviews on this property...  Anyway - I still cannot decide whether it is useful or not to read reviews both on TripAdvisor and FT when it comes to deciding whether or not to stay at a particular property. Nevertheless, despite some recent (Oct/Nov 2020) mediocre reviews on TripAdvisor I decided to give the Ritz Carlton Rancho Mirage a try over the last weekend. The property has been a Ritz-Carlton on and off for decades having changed hands several times since it was first opened in 1989 and occupies a magnificent position in the town of Rancho Mirage just a couple of miles away from Palm Springs. The view over the Coachella Valley and the surrounding mountains is simply breathtaking. We were lucky enough to secure a view over the resort and valley upon checking in to the hotel. Despite Covid being in full swing in the area valet parking is still compulsory. The valets are fully gloved and masked, of course, but one wonders whether or not it is not a little bit of an unnecessary risk given the current pandemic. That being said, I suppose it is keeping people in employment. Upon checking into the hotel we were explained what was open and what was not. The good news is the majority of things are open apart from the main steakhouse which remains shuttered. The spa is also only open on selected days of the week. Checking in my Titanium status was recognized but as seems to be the case with many hotels now I was not upgraded to a better room as such, merely what they considered to be a better view. I asked about the possibility of suites but was told that was not on the cards. Of course as a Titanium staying at the Ritz Carlton there is virtually no reciprocal benefit as even breakfast is not included, disappointingly. The room itself was very comfortable and nicely appointed. I found that everything was in relatively good condition. The pool area is also a pleasant place to spend the time relaxing although there were minimal staff circulating about the pool deck area and we had to grab our own towels. Not that this is a problem… but one is used to a certain level of service and this has been somewhat reduced at the present time. At night the place also looks stunning. Clever lighting on the palm trees and fire pits from each of the perimeter rooms around the resort light the whole place up. I stayed at the hotel using 60,000 points a night which I found to be relatively good value given that the paid night in question would’ve cost at least $720. Frustratingly when I wanted to extend the stay there were no points redemption available on the website and I was not prepared to pay $890 for another night at the hotel so we decamped to the Westin, also in Rancho Mirage which is far inferior. See my review on that page.  Overall I enjoyed the stay at the Ritz and will definitely return. It was a comfortable place to spend a few days. The solid feel to the hotel coupled with well appointed rooms and magnificent desert views make it one to remember.
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Date of stay: November 2020
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thisisthelife21 wrote a review Nov 2020
San Diego, California4 contributions14 helpful votes
We paid around $900/night for a fire-pit room. For that kind of money you’d expect a good experience. We did not get that. The problems... We sat in the “first come, first served” lounge area outside for food on two occasions. Once for dinner. Once for breakfast. There appears to only be one server for the entire area of around 12 tables. This is ridiculous because you basically have to wait 20-30 minutes before seeing your server each time. This meant it took 45 minutes after sitting down to get our first round of drinks after all the back and forth. For breakfast. We sat for around 20 minutes with no one in sight before finally getting a menu. I don’t think I’ve ever experienced anything like it. Especially not in a Ritz. Our $900/night fire-pit room was very small but that wasn’t the real issue. The problem we had was we could literally hear every single word from a family in the room next to us. The sound was coming from the connecting door which had zero sound proofing. We might as well have joined them because we were more or less part of their conversation. I’ve stayed in hotels around the world and never experienced anything like it. On top of being able to hear the family’s every word next door. Every time the air conditioning unit kicked on, there would be a 60 second loud knocking noise. Tap, tap, tap, tap, tap, every 20minutes. It made sleeping almost impossible. The adult pool area was very boring with music playing so quiet you had to whisper to avoid the entire pool hearing your conversation. No one was in the water for longer than 2 minutes because the water was uncomfortably cold. I don’t understand why they don’t turn it up a few degrees so it’s actually enjoyable to be in there. All in all, the staff were all very friendly and cannot fault them for that. But due to the above problems, I would not recommend this hotel to anyone.
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Date of stay: November 2020Trip type: Traveled as a couple
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Jeff P wrote a review Nov 2020
Manhattan Beach, California13 contributions14 helpful votes
First and foremost, the personnel (valet, bell, front desk, etc.) at this property were super friendly. I want to especially thank Gerardo, our server at the State Fare Kitchen restaurant who was exceptionally awesome. Note: As other reviews mentioned, it is true zero recognition whatsoever for being Bonvoy Platinum Elite for decades. They don’t care about Marriott or Westin. We (two roommates and a small ESA companion) booked a Deluxe Resort, Guest room, 2 Queen and that is what we got room #2112. The property is beautiful, very peaceful (with the exception of some children running around yelling out on the grass). Positives: Ground floor room location was nice as our ESA was able to easily exit the sliding glass doors onto the nice size patio with a ceiling fan and large area of grass outside near the smaller pool. Room was quiet, didn’t hear the neighbors on either side. Beds were comfy, including the Frette linens and comforter. Large flat screen TV was clear and nice viewing from either bed. Shower had great water pressure. Negatives: Guest room is very small, too small in my opinion. No where to really sit or relax to have a glass of wine, etc. except on the beds. Large carpet under both beds and covers ~80% of the entire guest room appears old and dirty. This property was built in 2014 and as the website states, no renovation since which is quite evident. Furnishings, light fixtures, etc. appear very cheap (Home Depot quality). Working area is tiny with a flimsy wicker chair with cushion. Not great for having to work 3 of the 5 days. No table for in-room dining. The only area to eat was by removing work paraphernalia in that corner or some extra space on the dresser counter literally under the TV. Other than that, you are eating on the bed! This was quite ludicrous. Other guest chair sitting in the corner is the exact same style. Main living room lamp, the light was flickering. No we didn’t report it, tired of that. Mini fridge was small, noisy and didn’t cool our bottled water. We had to call the front desk who sent a nice maintenance guy came and whom ultimately replaced it. In addition he brought over a larger second fridge which was also quite noisy so we stuck it in the bathroom. Shower is tiny, I’m 5’8, 160 and could barely turn around in it without banging some part of my body. Also, the shower water handle was loose. Bathroom fixtures again, all cheap, cheap and cheap. Towels are not soft or “plush” as the website states. To the contrary, they are extremely rough, maybe similar what you would find in a old Courtyard or standard Marriott at best. TV in the bathroom is dead, won’t turn on with remote or otherwise. In order to actually flush the toilet, you have to hold the lever down until the flush is complete or it will half flush. I did mention these negatives to the front desk and duly want to thank Thomas (one of the Managers) for a generous resort credit. In summary, this is a Ritz Carlton, we stayed 5 nights and paid average of $550/night plus $35.00/day for valet parking (not by choice). I asked about my parents coming to visit for few hours and the Guest Services gentleman stated “we can offer 1/2 price at 14.00”. Bottom line, the owners of this “Resort” need to start a renovation and soon, our opinion. Understand that the property has only been open again for 3-4 weeks due to COVID-19 but maybe they should have inspected the guest rooms first.
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Date of stay: September 2020Trip type: Traveled as a couple
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PRICE RANGE
$337 - $1,057 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the ritz carlton, rancho mirage hotel rancho mirage, ritz carlton rancho mirage
LOCATION
United StatesCaliforniaCalifornia DesertGreater Palm SpringsRancho Mirage
NUMBER OF ROOMS
260
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Frequently Asked Questions about The Ritz-Carlton, Rancho Mirage
Which popular attractions are close to The Ritz-Carlton, Rancho Mirage?
Nearby attractions include Cancer Survivors Park (0.6 miles), Museum of Ancient Wonders (0.7 miles), and Desert Rose Playhouse (0.7 miles).
What are some of the property amenities at The Ritz-Carlton, Rancho Mirage?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at The Ritz-Carlton, Rancho Mirage?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Ritz-Carlton, Rancho Mirage?
Yes, paid private parking on-site, secured parking, and valet parking are available to guests.
What are some restaurants close to The Ritz-Carlton, Rancho Mirage?
Conveniently located restaurants include Shame on the Moon, The Edge Steakhouse, and State Fare Bar + Kitchen.
Are there opportunities to exercise at The Ritz-Carlton, Rancho Mirage?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is The Ritz-Carlton, Rancho Mirage located near the city center?
Yes, it is 0.6 miles away from the center of Rancho Mirage.
Are any cleaning services offered at The Ritz-Carlton, Rancho Mirage?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Ritz-Carlton, Rancho Mirage?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Ritz-Carlton, Rancho Mirage offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Ritz-Carlton, Rancho Mirage?
The staff speaks multiple languages, including English and Spanish.