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The Ritz-Carlton, Rancho Mirage

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68900 Frank Sinatra Dr, Rancho Mirage, Greater Palm Springs, CA 92270-5300
COVID-19 update: See the added health and safety measures this property is taking.Read more
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About

#1 of 8 hotels in Rancho Mirage
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Travelers' Choice
Elegantly enveloped within the Santa Rosa Mountain range, The Ritz-Carlton, Rancho Mirage is located on a 650-foot bluff overlooking world-famous Palm Springs and the picturesque Coachella Valley. Our Rancho Mirage, California luxury hotel's accommodations include 244 guest rooms with 16 spacious suites, some of which are private spa suites. All are thoughtfully-designed to complement our desert mountain location by featuring natural elements of stone, wood and fire - which reflect the local landscape, hues and regional surroundings. At The Ritz-Carlton, Rancho Mirage, amenity highlights include State Fare Bar & Kitchen, serving breakfast, lunch and dinner and featuring an exhibition kitchen, private dining room and multiple indoor/outdoor seating areas. Further resort highlights include a luxurious, 24,000-square-foot spa, swimming and relaxation pools, and preferred access to some of the finest golf and tennis experiences at premier courses and clubs in the Palm Springs Valley.
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Dominic R wrote a review Jun 11
Rockville, Maryland1 contribution
We stayed four nights here in mid-May 2021 in a ground floor room with a outside fire pit. The room was everything you'd expect at the Ritz although it was small and the tub took up an unnecessary amount of room. There were no bathroom fans which is the standard this day so having a foggy and steamy bathroom will need to be added to your routine. The fire pit was fun and we ordered the S'mores room service which was fun but expensive for what you get. The hotel was very well kept and we were sad that we couldn't sample the restaurants because of the COVID restrictions. Drinks were available outside and the outside bar was open. We also had breakfast outside and it was lovely. Cons: Coffee is unavailable before 6:30ish. If you came from the East Coast this was torture. Yes, we had a coffee machine in the room but my husband was usually sleeping in and I didn't want to wake him. The parking was valet so every morning when I went to Starbucks for coffee I had to get the car brought up and tip the person both leaving and returning. The tips were more than the coffee. We were in and out many times a day so this got to be expensive. A $30 resort fee was assessed daily. Other than the pools there is nothing 'resorty" in the property. Pros: Everything is just as you'd expect at the Ritz. The staff was professional and charming and everything we ate or drank was well done. The views over the valley is spectacular particularly if you're up early enough to see the sunrise. The pools are well maintained and the water was the perfect temperature. Having the adult only pool was a great way to relax and have quiet time.
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Date of stay: May 2021
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userrating.prompt.190
Room Tip: There is construction on the mountain side of the property so these firepit rooms look into a...
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MattandSimona wrote a review Jun 7
Los Angeles, California9 contributions11 helpful votes
We kept getting surprised by how "un-Ritz" this place was. When we got to the room the phone, coffee maker and shower faucet were broken. The adult pool doesn't have enough chairs for the guests. And, when we got a place to sit we had to go find a waiter each time we wanted food / drinks. I was a bit frustrated and decided to just go to the business center and get some work done: all three computers were broken! The food at the resort is "ok" but not special at all. Sad this isn't a place we can return to. At $200 per night you "suck it up" but at $700 a night you expect things to be right.
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Date of stay: June 2021
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cshll31 wrote a review May 2021
San Diego, California20 contributions1 helpful vote
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My husband and I stayed her for 3 nights in March for a weekend getaway. We decided to splurge since we hadn't been on vacation in a long time. It was definitely one of the most expensive in the area. The resort itself was really beautiful with good views. The room was really nice and no complaints there. The steak restaurant was closed which was a bummer. State Fare was the only restaurant. We were able to make a reservation ahead of time for one night. They weren't taking walk ins at the time we stayed. TBH it was good but not great. It didn't really live up to expectations for the Ritz Carlton name. Our service was ok but not what you would expect. We drove off the resort for our other dinners. Room service breakfast was really good. The pool situation was nice. We started at the busy pool with kids, but were able to put our name in for the adult pool. They called us when chairs were ready (maybe 1-2 hours later). One of the days it wasn't busy so we were able to snag chairs and didn't have to wait. Drink service by the pool was attentive. But again the poolside food and drinks were mediocre. I had a pretty terrible mojito and switched to rose and champagne. I would stay here again for the grounds and the room but just have lower expectations for food and cocktails.
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Date of stay: March 2021
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Room Tip: Fire pit room was excellent and recommend this.
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AKahrs wrote a review May 2021
Palos Verdes Estates, California2 contributions3 helpful votes
I recently stayed at the Ritz Carlton in Rancho Mirage, California for 2 short trips. The first trip was on May 1- 2. It was a quick get away with my best friend. The 2nd trip was on May 22-24 for my boyfriends birthday. During my first trip we ran into some issues regarding our room. This was professionally and kindly resolved by the Director of Operations Mr Christopher Kapatais. Before Mr Kapatais stepped in I have to mention a wonderful waitress, Jessica, at the resorts open restaurant “State Fare Bar & Kitchen” that really listened & went into action to right what we felt was wrong during our trip. Jessica made sure she connected us with Mr Kapatais while we were still at brunch. Mr Kapatais sat down with us, gave us his time ( which I know he didn’t have much of) and listened to us as well. He was kind and professional and definitely made our trip worthwhile at the end. I emailed Mr Kapatais before my 2nd trip, just as he asked me to do. He made sure my 2nd trip was out of this world! Thank you Mr Kapatais and Jessica !! We will be coming back!
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Date of stay: May 2021
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J&T92270 wrote a review May 2021
Rancho Mirage, California2 contributions
We're local and my mom was in town for the Mother's Day weekend. We have enjoyed having lunch at the restaurant at the hotel in the past. The first thing we noticed was the scaled down lunch menu, poorly printed on a sheet of paper. How tacky. The menu was scaled down and missing many of the favorites we enjoyed in the past. We were given paper napkins. Really, Ritz Carlton? The server was nice but no where was the Ritz Carlton level of service that we have experienced. If you're going to pay $140 for lunch for 3 people, one would expect a much better dining experience. The food was good but we were disappointed in the lack of choices and "diner like" feeling. Very disappointing.
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Date of stay: May 2021
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PRICE RANGE
$337 - $1,057 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the ritz carlton, rancho mirage hotel rancho mirage, ritz carlton rancho mirage
LOCATION
United StatesCaliforniaCalifornia DesertGreater Palm SpringsRancho Mirage
NUMBER OF ROOMS
260
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